Home · 2011 Mercedes-benz C-class Hybrid · Complaints
What 516 owners told NHTSA about the 2011 Mercedes-benz C-class Hybrid
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 516 complaints match · Body & structure · crash/fire/injury only · clear filters
Nov 3, 2023SuspensionBody & structure3 injuries
The subframe has rusted/fallen off. This is incredibly risky as the car cannot be driven safely and it happened without warning. My mechanic said it is not due to any driving incidents but through rust occurring on Mercedes' subframes, which are flimsy. It has been inspected professionally by a mechanic. There are NO warning lamps. This could kill someone on the highway as while braking the car veered left and right. I had small children in the car we all neck pain from the car veering while stopping on the highway. I have taken good care of my vehicle and have all maintenance current. This is a fault with the material on the subframe. For MB: All the subframes are on backorder and are incredibly expensive to fix. I have a video of the damage from the mechanic if needed.
NHTSA ODI 11553395
Sep 9, 2015SteeringBody & structureCrash1 injury
THIS IS A WELL DOCUMENTED ACCIDENT AS IT INVOLVED A POLICE CHASE OF A FELON WHO RAN A RED LIGHT AT APPROXIMATELY 50 MPH. MY CAR WAS HIT ON THE LEFT FRONT SIDE AND IS DEEMED TOTALED. NO AIR BAGS DEPLOYED IN MY VEHICLE AND I REQUIRED EMERGENCY TRANSPORT TO THE LOCAL HOSPITAL EMERGENCY ROOM. THIS ALSO INVOLVED A POLICE SHOOTING INCIDENT WITH THE DEATH OF THE OTHER DRIVER. THE VEHICLE IS PENDING TOWING TO A SALVAGE YARD.THE PRIMARY CONCERN IS A QUESTION OF DEFECTIVE AIR BAG DEPLOYMENT AND FUTURE POTENTIAL INJURY TO OTHERS.
NHTSA ODI 10762414
Working with the data? Download all 516 complaints as CSV · fetched from NHTSA July 25, 2026