What 516 owners told NHTSA about the 2011 Mercedes-benz C-class Hybrid

TAKATA RECALL. MANUFACTURER HAS FAILED TO REPLACE DEFECTIVE SAFETY DEVICE

NHTSA ODI 11039634

TAKATA RECALL STILL DO NOT HAVE PARTS TO FIX AIRBAG RECALL.

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TAKATA RECALL. MANUFACTURER DOES NOT HAVE A REPLACEMENT.

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TAKATA RECALL, I RECIEVED RECALL NOTICE ON THE AIR BAGS IN MY MERCEDES BENZ DURING THE FIRST QUARTER OF 2016. PARTS WERE NOT AVAILABLE. IT IS NOW A YEAR AND A HALF LATER AND STILL ON PARTS ARE AVAILABLE. I HAVE LIMITED MY DRIVING OF THIS CAR, CURRENTLY LESS THAN 16,000 MILES ON THE CAR. NOW THAT THEY HAVE FILED CHAPTER 11 BANKRUPTCY I AM WORRIED IT WILL NEVER GET REPLACED AND THE CAR WILL BE SIGNIFICANTLY DEVALUED.

NHTSA ODI 11039432

TAKATA RECALLS. THE MANUFACTURER HAS FAILED TO REMEDY THESE DEFECTS IN A TIMELY MANNER. I AM IN ZONE A AND AFFECTED BY TWO RECALL OVER A YEAR OLD.

NHTSA ODI 11039461

TAKATA RECALL - RECALLS WERE ISSUED FOR THE DRIVER'S AND PASSENGER'S AIRBAGS IN FEB 2016 AND MAY 2016, RESPECTIVELY. TO DATE, NO SOLUTION HAS BEEN OFFERED, THEREFORE, I AM STILL DRIVING WITH DEFECTIVE AIRBAGS AND AM VULNERABLE TO SUFFERING THE HARM AND/OR LOSS.

NHTSA ODI 11035585

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER WHERE IT WAS ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11035598

TAKATA RECALL: THE FACT THAT THERE HASN'T BEEN A REMEDY TO THIS ISSUE IS TERRIBLE. I WATCHED THE VIDEO OF WHAT WILL HAPPEN IF THIS AIRBAG IS DEPLOYED. I'M SUPPOSED TO BE OK WITH THIS WHILE DRIVING MY VEHICLE EVERYDAY KNOWING THAT IF THERE IS ANY COLLISON OF ANY SORT MYSELF AND MY CHILDREN AND GRANDCHILDREN ARE AT RISK OF INJURY OR DEATH NOT FROM THE COLLISON BUT FROM THE SAFETY DEVICE THAT IS SUPPOSED TO PROTECT US.

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TAKATA RECALL. DEALERSHIP NOT ASSISTING WITH AIRBAG REPLACEMENT. I

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TAKATA RECALL - ACTIVE RECALLS WERE ISSUED IN 2/2016 AND 5/2016 BUT I'VE YET TO RECEIVE A REPLACEMENT AIRBAG IN A TIMELY MANNER. THE RECALL STATUS STATES, "REMEDY NOT YET AVAILABLE." I RECENTLY RECEIVED A NOTICE FROM TK HOLDINGS, INC. THAT TAKATA HAS FILED CHAPTER 11 BANKRUPTCY. I'M CONCERNED FOR MY SAFETY WONDERING WHEN OR IF THIS ISSUE WILL BE RESOLVED FOR OWNERS IN DANGER.

NHTSA ODI 11035148

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF TAMPA AT (813) 579-2138 (4400 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11035160

"TAKATA RECALL" I RECEIVED A LETTER FROM MERCEDES DATED AUGUST 2016 REGARDING THIS RECALL. SINCE THEN I HAVE CONTACTED THE FORT MYERS DEALERSHIP REQUESTING FREE REPLACEMENT. EACH TIME INCLUDING TODAY I WAS TOLD THEY DO NOT HAVE THE PARTS OR THE INSTRUCTIONS FROM CORPORATE TO REPLACE THE AIR BAGS. TODAY I RECEIVED A POST CARD REGARDING TK HOLDINGS FILING CHAPTER 11. LAST YEAR MY DAUGHTER WAS INVOLVED IN AN ACCIDENT CAUSING 19K OF DAMAGE AND THE AIR BAG DID NOT GO OFF. I DO NOT KNOW IF THAT IS A GOOD THING OR A BAD THING. SHE WAS TRAVELING EAST WHEN I STATIONARY TRUCK PULLED INTO HER LANE CAUSING PASSENGER FRONT END DAMAGE.

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THERE IS A FEAR THAT SOME DAY I WILL BE DRIVING DOWN THE ROAD AND THAT BAG MAY HAVE TO GO OFF

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TAKATA RECALL IT'S BEEN OVER A YEAR SINCE THE TAKATA AIRBAG RECALL WAS IDENTIFIED AND MERCEDES BENZ STILL DOES NOT HAVE A SOLUTION OR ESTIMATED TIME WHEN THE REPAIRS WILL BE AVAILABLE.

NHTSA ODI 11034373

MY AIRBAG WARNING LIGHT KEEPS COMING ON. MY COMPLAINT INVOLVES 2 RECALL NOTICES I RECEIVED ON THE MERCEDES BENZ 300C CLASS WHICH HAS DEFECTIVE TAKATA AIR BAGS ON THE PASSENGER AND THE DRIVER'S SIDES THAT COULD POTENTIALLY KILL. MERCEDES USA SAID IT WILL NOT HAVE AIRBAGS TO REPLACE IN MY CAR UNTIL LATE 2018 FROM NHTSA. MERCEDES BENZ'S RESPONSE IS THAT NO ONE HAS YET DIED IN ONE OF ITS VEHICLES DUE TO TAKATA AIRBAGS. MERCEDES HAS DIRECTED VICTIMS OF THESE DEFECTIVE AIRBAGS TO THE NHTSA NATIONAL HIGHWAY AND SAYS THE BAGS WILL NOT BE AVAILABLE TO REPLACE UNTIL LATE 2018 WHEN NHTSA RELEASES THEM. I'VE ALREADY WAITED AND RISKED MY LIFE FOR MORE THAN A YEAR, ACTUALLY 4 YEARS. MERCEDES COULD CARE LESS. MY REQUEST IS THAT MERCEDES RETURN THIS CAR FOR THE SIMPLE FACT THIS CAR IS A 2011. IT WAS WIDELY REPORTED IN THE WALL STREET JOURNAL AND OTHER NEWS OUTLETS THAT HONDA AND TAKATA FOUND OUT THE BAGS WERE DEADLY AND DEFECTIVE AS FAR BACK AT LEAST AS 2001, HOWEVER, KEPT IT UNDER WRAPS. MERCEDES KNEW WHEN IT MADE THE DECISION TO PURCHASE THESE AIR BAGS AND INSTALL THEM INTO LATER MODEL VEHICLES, PROBABLY AT DRASTIC DISCOUNTS, THAT THE DEFECTIVE BAGS WERE NO GOOD AND WORSE POTENTIALLY DEADLY. ALREADY PEOPLE HAD DIED FROM THESE AIRBAGS. I DON'T WANT TO BE THE FIRST ONE TO DIE IN A MERCEDES DUE TO THESE AIRBAGS. I JUST HEARD BACK FROM THE NATIONAL TRANSPORTATION SAFETY BOARD, WHO SAID THAT MERCEDES IS MISINFORMING CONSUMERS. IT DOES NOT HAVE AIRBAGS THAT WILL BE RELEASED IN 2018. I CAN SEND YOU THE LETTER FROM MERCEDES DECLINING TO TAKE THE CAR BACK AND FROM NTSB REFERRING ME TO YOU. I WANT MY MONEY BACK. IT'S THE BIGGEST FLEECE OF AMERICAN CONSUMERS I HAVE EVER SEEN. ALL I HAVE IS A LETTER FROM MERCEDES DECLINING TO TAKE ITS CAR BACK, A PICTURE OF THE WARNING AIRBAG LIGHT THAT COMES ON THE DASH BOARD AND A LETTER FROM NTSB. I CAN MAIL THESE TO YOU IF YOU NEED THEM.

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2011 MERCEDES-BENZ 300C. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. UPDATED 10/03/2017*JS

NHTSA ODI 11031128

TAKATA RECALL- ITS BEEN MORE THAN 1 YEAR SINCE THE RECALL AND THE MERCEDES BENZ DEALERSHIP IS STILL NOT ABLE TO REPLACE THE FRONT AND PASSENGER AIRBAGS. I DRIVE THIS CAR DAILY... I DON'T THINK THE CONSUMER SHOULD RISK THEIR LIFE IF THERE IS A FAULTY AIRBAG. THERE SHOULD BE SOME OTHER TYPE OF ARRANGEMENTS TO REPLACE THESE FAULT AIRBAGS BY NOW?! THE RECALL NOTICES ARE: 16V081 & 16V363

NHTSA ODI 11030425

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE DRIVING 20 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE "CHECK AIR BAGS" MESSAGE APPEARED. THE VEHICLE STALLED AND LOST POWER. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER (PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS, 6113 LEMMON AVE, DALLAS, TX 75209, 214-526-8701) INFORMED THE CONTACT THAT HE COULD NOT SCHEDULE AN APPOINTMENT BECAUSE THEY DID NOT HANDLE AIR BAG REPAIRS. THE CONTACT WAS INFORMED THAT PARTS WERE UNAVAILABLE AND THAT HE WOULD RECEIVE A LETTER FROM THE MANUFACTURER WHEN PARTS ARRIVED FOR THE TWO OPEN NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THEY EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR AND RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

NHTSA ODI 11029917

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). MERCEDES NOTIFIED ME IN WRITING THAT OUR FRONT DRIVER AND PASSENGER AIRBAGS WERE DEFECTIVE OVER A YEAR AGO IN JUNE, 2016. I THINK IT IS SCANDALOUS THAT MERCEDES HAS NOT REPAIRED THIS DEFECT IN OVER 15 MONTHS. WHAT CAN I DO TO FORCE MERCEDES TO FULFILL THEIR OBLIGATIONS SURROUNDING THIS RECALL? [XXX] *DL

NHTSA ODI 11025010

TAKATA RECALL--MY 2011 MERCEDES BENZ C300 HAD RECALLS FOR DRIVER AND ALSO PASSENGER AIRBAGS ON 2/11/16 AND 5/23/16 RESPECTIVELY. CURRENTLY THERE ARE NO REPLACEMENT AIRBAGS AVAILABLE. THANK GOODNESS, MY VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT THAT DEPLOYED THE AIRBAGS. BUT, I DON'T FEEL SAFE IN THE VEHICLE AS THE DEPLOYMENT OF THE AIRBAGS COULD CAUSE DEATH OR SERIOUS INJURY FOR THE DRIVER AND/ OR THE PASSENGER. AS MY CAR IS NOW 6 1/2 YRS OF AGE, I DECIDED TO TRADE IT IN ON A NEW VEHICLE. I WAS GIVEN VERY BAD NEWS THAT BECAUSE THERE WAS NO FIX FOR THE AIRBAGS, I WOULD GET A VERY LOW OFFER FOR MY TRADE IN. IN FACT, THE DEALERSHIP REALLY DIDN'T WANT MY CAR AS A TRADE AT ALL!!

NHTSA ODI 11021296

TAKATA RECALL INCOMPLETE.NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V081 RECALL DATE: FEBRUARY 11, 2016 MANUFACTURER RECALL NUMBER: 2016020003 SUMMARY: CERTAIN MERCEDES-BENZ VEHICLES AND ONE FCA MODEL ARE EQUIPPED WITH DRIVER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON JANUARY 25, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. BASED UPON TAKATA'S INFORMATION TO DATE, TAKATA IS AWARE OF FOUR TEST RUPTURES IN BALLISTIC TESTS OF NON-DESICCATED PSDI-5 INFLATORS. TAKATA IS NOT AWARE OF ANY FIELD INCIDENTS IN WHICH A PSDI-5 INFLATOR HAS RUPTURED, EITHER DESICCATED OR NON-DESICCATED. TAKATA IS TAKING THIS ACTION IN AN ABUNDANCE OF CAUTION, TO ADDRESS ALL OF THE SUBJECT NON-DESICCATED PSDI-5 AIR BAG INFLATORS, DUE TO THE SIMILARITIES OF DESIGN AND MANUFACTURING CHARACTERISTICS FOR THIS TYPE OF INFLATOR USED IN THE U.S. MARKET. DAG IS NOT AWARE OF ANY FIELD INCIDENTS WITH THE SUBJECT TAKATA PSDI-5 INFLATORS. HOWEVER, BASED ON THE INFORMATION ABOVE AND IN AN ABUNDANCE OF CAUTION, DAG WILL CONDUCT A VOLUNTARY RECALL OF THE VEHICLES EQUIPPED WITH SUBJECT TAKATA PSDI-5 INFLATORS IN THE UNITED STATES AS IDENTIFIED BY TAKATA IN THE DEFECT INFORMATION REPORT. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATORRUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULTIN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: ONCE PARTS ARE AVAILABLE CUSTOMERS WILL BE SENT A LETTER ASKING THEM TO GO TO AN AUTHORIZED MERCEDES BENZ DEALER WHO WILL REPLACE THE DRIVER SIDE FRONT AIRBAG OF THE POTENTIALLY AFFECTED VEHICLES. RECALL CAMPAIGN 2016020003 OWNERS MAY CONTACT MERCEDES-BENZ AT 1-877-496-3691. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ALEXANDRIA MERCEDES IN ALEXANDRIA, VA) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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AIR BAGS HAVE NOT BEEN REPLACED ALTHOUGH I CALL REGULARLY TO FIND OUT WHEN REPLACEMENTS ARE AVAILABLE. I LIVE IN A HOT AND HUMID CITY, SO GETTING THE REPLACEMENT IS VITAL.

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TAKATA RECALL... I CAN'T SEEM TO FIND AN AUTHORIZED MERCEDES DEALERSHIP HERE IN HAWAII THAT HAS THE PARTS TO FIX MY RECALL. I'M AM PREGNANT AND HAVE CHILDREN AND WANT THIS FIXED. I DON'T WANT TO WAIT UNTIL SOMETHING HAPPENS BEFORE IT GETS FIXED . IT WILL BE A BAD ENDING FOR EVERYONE INVOLVED.

NHTSA ODI 11001842

TAKATA RECALL - RECALL WAS ANNOUNCED IN MAY 2016 FOR MY VEHICLE. NEITHER MERCEDES BENZ NOR THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (PARK PLACE) HAS SCHEDULED A REPAIR. IT IS OVER 12 MONTHS PAST THE DATE WHEN THE RECALL WAS ANNOUNCED.

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