What 516 owners told NHTSA about the 2011 Mercedes-benz C-class Hybrid

TAKATA RECALL. MERCEDES BENZ HAS NOW CHANGED THE "PRIORITY GROUP" OF THE RECALL ON MY AIR BAGS FROM A "3" TO A "4", AND MOST RECENTLY A "5." AND THE EXPECTED DATE OF WHEN "REPLACEMENT PARTS [ARE] EXPECTE TO BE AVAILABLE" HAS CHANGED MULTIPLE TIMES, EACH TIME EXTENDING THAT DATE; THE LAST LETTER I RECEIVED SAYS "BY JUNE 30, 2018." THE LETTER I RECEIVED JUST LAST MONTH SAYS "BEFORE MARCH 31, 2018." I AM IN FLORIDA. EVERYTHING I READ SAYS FLORIDA SHOULD BE IN A HIGH PRIORITY GROUP DUE TO HUMIDITY. WHAT IS REALLY GOING ON? WHAT SANCTIONS HAVE BEEN IMPOSED ON MANUFACTURERS WHO ARE REPLACING AIRBAGS ONLY ON THE VEHICLES THEY ARE TRYING TO SELL, AS THIS IS WHAT THE MERCEDES DEALERSHIP IN JACKSONVILLE, FL IS DOING?

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TAKATA AIRBAG RECALL - THE RECALL LETTER THAT I RECEIVED JANUARY 31, 2018 STATES THAT THE PART TO REPAIR THE CAR WILL NOT BE AVAILABLE UNTIL SEPTEMBER 2018 FOR THE DRIVER SIDE AIR BAG AND SEPTEMBER 2019 FOR THE PASSENGER SIDE AIR BAG. I DON'T WANT MY WIFE DRIVING THIS CAR UNTIL THE FIX/REPAIR IS DONE. TWO YEARS IS A LONG TIME TO WAIT FOR PARTS. WE WANT A LOANER VEHICLE PROVIDED BY THE MANUFACTURER.

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TAKATA RECALL

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (WALTERS AUTOMOTIVE, 3213 ADAMS ST, RIVERSIDE, CA 92504) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL - STILL NO PARTS AVAILABLE!! BEEN WAITING 2 YEARS NOW AND NO ANSWER IN SIGHT. I HAVE 2 SMALL CHILDREN WITH SPECIAL NEEDS- THIS NEEDS TO GET FIXED ASAP!

NHTSA ODI 11063929

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MERCEDES-BENZ OF TAMPA (440 N DALE MABRY HWY, TAMPA, FL) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C63. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTHLAKE, 10725 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, 1 (704) 321-4833) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL. MY AIRBAGS HAVE STILL YET TO BE REPLACED DESPITE A RECALL TAKING PLACE MULTIPLE YEARS AGO.

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TAKATA RECALL - WHY HAS THE NHTSA GRANTED AN EXTENSION TO PRIORITY GROUP 4 VEHICLES? MBUSA HAS MADE VERY LITTLE EFFORT TO ADDRESS THE AIRBAG RECALL AND HAVING THE NHTSA ALLOW THEM TO CONTINUE TO DRAG THEIR FEET IS UNACCEPTABLE.

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TAKATA RECALL THERE HAS BEEN AN OUTSTANDING RECALL ON MY VEHICLE SINCE 2016 WHICH STATES IF INVOLVED IN A CRASH METAL FRAGMENTS MAY COME THROUGH THE AIRBAG AND INFLICT SERIOUS BODILY INJURY ON THE DRIVER AND/OR THE PASSENGER. WHAT REMEDY DO I HAVE AS WE ARE NOW IN 2018 AND THIS HAS STILL YET TO BE FIXED?

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TAKATA RECALL

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TAKATA RECALL. I RECEIVED A LETTER ON 5/2016 AND STILL HAVE NO INFORMATION ON WHEN THIS WILL BE REMEDIED. I AM GETTING UPSET AND WORRIED.

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AS OF DECEMBER 21,2017 I AM STILL TRYING TO GET MY TAKATA AIRBAGS REPLACED AS A RESULT OF THE RECALL. I KEEP GETTING LEGAL NOTICES TO VISIT AIRBAGRECALL.COM, REGISTER MY CAR, AND GO TO THE LOCAL DEALERSHIP, BUT MERCEDES BENZ OF BATON ROUGE STILL CANNOT REPLACE THEM. I DO NOT KNOW WHERE ELSE TO GO OR WHAT ELSE TO DO. THIS HAS BEEN GOING ON FOR A YEAR OR MORE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MEMPHIS (5389 POPLAR AVE, MEMPHIS, TN 38119, (901) 345-6211) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL FOR DRIVER AND PASSENGER AIR BAGS SINCE 2016. ALTHOUGH I HAVE CONTACTED MY LOCAL MERCEDESS DEALERSHIP ABOUT FIVE TIMES ON THIS ISSUE, I AM ADVISED THEY ARE STILL UNABLE TO SERVICE EITHER AIRBAG. THIS IS OF PRIMARY CONCERN TO ME AS I AM A SINGLE 48 YEAR OLD FEMALE, WHO HAS AN ONLY CHILD (SON) WHO IS 12 YEARS OF AGE. ASIDE FROM HIM LOSING HIS FATHER IN JANUARY 2017 - I ALSO TAKE CARE OF MY 78 YEAR OLD MOTHER. THERE ARE NO OTHER CLOSE RELATIVES OUTSIDE OF US SO I TRULY NEED TO TAKE EVERY PRECAUTION AT SAFETY. MUCH MORE THAN JUST THE USUAL SO I AM ASKING THAT THIS REQUEST BE EXPEDITED IF AT ALL POSSIBLE.

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I'VE BEEN TRYING TO REPLACE AIRBAGS THAT HAVE BEEN ON RECALL FOR4 YEARS BUT THEY ALWAYS SAY THERE ARE UNAVAILABE SINE RECAL IS SO LARGE?

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MERCEDES DEALERSHIPS CONTINUE TO STATE THAT THEY ARE WAITING FOR MBUSA TO GIVE THEM THE REMEDY FOR THE AIRBAG REPLACEMENTS. NO SPECIFIC DATE OF INJURY, ARE THEY WAITING FOR AN INJURY TO OCCUR? TAKATA IS GOING BANKRUPT, THEIR WEBSITE PROVIDES A AIRBAG REPLACEMENT LINK WHICH SENDS US TO THE DEALERSHIPS WHOM REFUSE TO REPLACE THE AIRBAGS. THEY HAVE HAD THIS SAME EXCUSE EVER SINCE I LEARNED OF THE DEFECT.

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TAMATA RECALL

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TAKATA RECALL - I KEEP CALLING THE LOCAL MERCEDES BENZ OF ALEXANDRIA AND MERCEDES BENZ USA, FOR OVER 1 YEAR AND A HALF, THEY KEEP TELLING ME THAT PARTS ARE AVAILABLE TO REPLACE THE EXISTING DRIVER AND PASSENGERS AIR BAGS. IT IS ALMOST 2 YEARS WITH THE RECALL AND STILL NO PARTS AVAILABLE TO CORRECT THE RECALL. I AM NOT COMFORTABLE DRIVING THE VEHICLE FEARING GETTING INJURED DO TO A MALFUNCTION. IT IS UNFAIR TO PUT DRIVERS AND PASSENGERS IN SUCH A GREAT RISK AND FEAR. ALSO, I HAVE ANOTHER 2012 GLK MERCEDES BENZ I AM UNABLE TO SELL SINCE THE RECALL WAS ISSUED, AS PURCHASERS TURN AWAY WHEN THEY LEARN OF THE RECALL. I AM ALREADY AT A LOSS ABOUT $4,000, IN CAR DEPRECIATION SITTING IN MY DRIVEWAY UNABLE TO SELL DO TO THE RECALL.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF OXNARD, 1511 AUTO CENTER DR, OXNARD, CA 93036, (805) 665-3011) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL MY DEALERSHIP (LOKEY MERCEDES CLEARWATER FL) SAYS TO EACH OF MY INQUIRIES "PARTS UNAVAILABLE, NO FURTHER INFORMATION" . MERCEDES BENZ THEMSELVES SAY SAME THING PLUS "DRIVE YOUR CAR, THIS RECALL IS A SAFETY PRECAUTION". I DON'T FEEL LIKE A SOLUTION IS IN SIGHT. ALTHOUGH THE TAKATA AIRBAG HAS NOT YET MALFUNCTIONED, I AM DRIVING A POTENTIALLY DANGEROUS CAR. PLEASE HELP.

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (MERCEDES-BENZ OF JACKSON (5397 1-55N, JACKSON, MS 39206) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MERCEDES-BENZ OF STEVENS CREEK, SAN JOSE, CA, 408-983-5220) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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HAVE RECEIVED COMMUNICATIONS FROM MERCEDES BENZ, BEGINNING MAY 2016, STATING PROBLEM WITH AIR BAGS WHICH COULD CAUSE INJURY AND EVEN DEATH. HAVE CALLED MERCEDES BENZ U.S.A. SEVERAL TIMES AS WELL A LOCAL DEALER AND ANSWER CONTINUES TO BE "PARTS ARE NOT AVAILABLE YET". SHOULD I DISCONTINUE USE OF THIS VEHICLE BASED ON THEIR WARNING OF INJURY AND EVEN DEATH?

NHTSA ODI 11048736

TAKATA RECALL MANUFACTURER (MERCEDES DEALER) IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER BECAUSE THE PART(S) IS/ARE NOT AVAILABLE. MERCEDES DEALER IS NOT ABLE TO PROVIDE ANY DATE WHEN THE PART WOULD BE AVAILABLE.

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