What 516 owners told NHTSA about the 2011 Mercedes-benz C-class Hybrid

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RBM OF ATLANTA AT (678) 637-2333 (LOCATED AT 345 MCFARLAND PARKWAY, ALPHARETTA, GA 30004) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL - I GOT A MESSAGE ON MY CAR DASH LAST NIGHT WHILE DRIVING THAT THE RIGHT SRS AIRBAG HAS MALFUNCTIONED AND SERVICE IS REQUIRED. I CALLED A LOCAL DEALERSHIP TODAY TO LEARN PARTS FOR MY MAKE AND MODEL CAR ARE STILL NOT AVAILABLE FOR REPLACEMENT. I AM CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR KNOWING THERE IS AN ISSUE WITH THE AIRBAG.

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"TAKATA RECALL" SEVERAL YEARS AGO I STARTED RECEIVING NOTICES ABOUT THE TAKATA AIRBAG RECALL. I HAVE YET TO RECEIVE A DATE IN WHICH THE FAULTY AIRBAG CAN BE REPLACED. PLEASE ARRANGE TO GET THE REPLACEMENT PARTS TO MY LOCAL DEALERSHIP WITHIN THE NEXT 30 DAYS. THERE ARE 2 DEALERSHIPS IN MY AREA. THEY ARE: MERCEDES BENZ OF MEMPHIS AND MERCEDES BENZ OF COLLIERVILLE. I LOOK FORWARD TO GETTING THIS REPLACEMENT AIRBAGS ASAP. THANK YOU.

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TAKATA RECALL - IT HAS BEEN OVER 2 YEARS SINCE I RECEIVED THE AIR BAG RECALL NOTICE, AND THE DEALER STILL DOES NOT HAVE THE PARTS TO REPLACE MY DEFECTIVE AIR BAG. WHY SHOULD I NOT BE CONCERNED ABOUT MY SAFETY?

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TAKATA RECALL I PURCHASED THE VEHICLE IN FEBRUARY 2018. IT HAS BEEN A YEAR SINCE PURCHASE. THE DEALERS TOLD ME THEY WOULD LET ME KNOW AS SOON AS AN AIRBAG REPLACEMENT COMES. NO ONE HAS CONTACTED ME YET AND I AM DRIVING A CAR FOR 1 YEAR WITH A FAULTY AIRBAG. I TRIED CALLING THEM IN THE MIDDLE OF THE YEAR AND SOME FOLKS IN TEXAS RECEIVED THEIR AIRBAG REPLACEMENT I HAVE NOT. I AM AFRAID TO DRIVE IT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (FLETCHER JONES MOTORCARS, 3300 JAMBOREE RD, NEWPORT BEACH, CA 96220) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. *TT *TR

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE AND COULD NOT CONFIRM WHEN IT WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE REMEDY AND PART HAD NOT BEEN MADE AVAILABLE WITHIN A REASONABLE TIME FRAME FOR THE RECALL REPAIR CONCERNING NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). MERCEDES-BENZ OF SCOTTSDALE (480-409-0409, 4725 N SCOTTSDALE RD, SCOTTSDALE, AZ 85251) WAS UNCERTAIN AS TO WHEN THE VEHICLE MAY BE SCHEDULED FOR AN APPOINTMENT PERTAINING TO THE MANUFACTURER SENDING THE REMEDY AND PART FOR LONGER THAN 2 YEARS TO THE DEALERSHIP. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET BUT WAS UNCERTAIN IF A FAILURE MAY PROGRESS WHILE WAITING FOR THE REMEDY AND PART. THE MANUFACTURER WAS CONTACTED TO ADDRESS PARTS AVAILABILITY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LAGUNA NIGUEL (1 STAR DR, LAGUNA NIGUEL, CA 92677, (949) 416-2438) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE MANUFACTURER HAD NOT INCLUDED THE VEHICLE IN THE RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS) UNTIL AFTER THE VEHICLE HAD BEEN PURCHASED AS WELL AS THE CONTACT HAD EXPERIENCED A CRASH. THE CONTACT WAS AT A STOP AND A VEHICLE TRAVELING AT A HIGH RATE OF SPEED OVER 50 MPH, CRASHED INTO THE REAR OF THE VEHICLE. A DEALER WAS NOT CONTACTED TO INSPECT AND DIAGNOSE WHY THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE NECK, HEAD, BACK AND FURTHER MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE CRASH. THE INSURANCE COMPANY COVERED THE COLLISION DAMAGES HOWEVER, THEY HAD NOT INSPECTED WHY THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE CRASH YEARS LATER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

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TAKATA RECALL THEY KEEP PUSHING THIS DATE BACK. EVERYDAY I DRIVE THIS CAR ITS A GAMBLE.

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TAKATA RECALL

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TAKATA SAFETY RECALL - HIGH DEATH RISK THIS RECALL BEGAN IN FEBRUARY 2016, ALMOST TWO YEARS AGO, AND TO DATE THERE HAS BEEN NO RESOLUTION. I HAVE RECEIVED NUMEROUS LETTERS, REGARDING AVAILABILITY OF REPLACEMENT PARTS, AND EACH LETTER PUSHES MY PRIORITY GROUP LOWER, DUE TO THE ASSUMPTION THAT HIGHER HUMIDITY INCREASES THE ASSOCIATED RISKS, HOWEVER THAT CAN VARY BASED ON ANNUAL WEATHER CONDITIONS, EVEN IN ARIZONA, WHERE WE HAVE HAD MORE RAINFALL AND HUMIDITY THIS YEAR. I DO NOT BELIEVE FOR ONE SECOND THAT THEY HAVE BEEN UNABLE TO ACCESS REPLACEMENT PARTS FOR THIS RECALL FOR TWO YEARS! MERCEDES IS CLEARLY STALLING AND TRYING TO SPREAD OUT THEIR EXPENSE FOR THE RECALL OVER SEVERAL YEARS, RATHER THAN TAKING THE HIT TO THEIR BOTTOM LINE ALL AT ONCE, WITHOUT CONCERN FOR THE SAFETY OF THEIR CONSUMERS, THIS IS COMPLETELY UNACCEPTABLE. NHTSA NEEDS TO MAN UP AND QUIT GRANTING MERCEDES EXTENSIONS TO COMPLETE THE NECESSARY REPAIRS AT THE POTENTIAL PERIL OF THE AUTOMOBILE OWNERS. ENOUGH IS ENOUGH, GET THE AIRBAGS REPLACED BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES! I CAN TELL YOU THIS, IF ANYTHING HAPPENS TO ANYONE IN MY FAMILY, AS A RESULT OF THESE EXPLOSIVE AIRBAGS, WE WILL SUE MERCEDES AND EVERYONE THAT ALLOWED THIS TO CONTINUE TO THE FULLEST EXTENT OF THE LAW, OF THAT YOU CAN BE SURE! I WILL NOT BE PURCHASING ANOTHER MERCEDES AGAIN, MY NEXT VEHICLE WILL UNDOUBTEDLY BE A BMW, THEY HAVE MUCH BETTER SAFETY RATINGS THAN MERCEDES NOW!

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TAKATA RECALL THESE RECALLS WERE ANNOUNCED IN 2016 AS POSSIBLY LEADING TO SERIOUS INJURY AND DEATH AND, TO DATE, THERE HAS BEEN NO REMEDY.

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MY CAR HAS TWO RECALLS FOR THE AIRBAGS WHICH MEANS MY CAR CAN NOT BE TRADED IN BECAUSE IT'S NOT RESALEABLE. THESE RECALLS ARE NOT MINORITY'S AND WE RISK SERIOUS INJURY OR POSSIBLE DEATH BECAUSE MERCEDES CAN FIX THE PROBLEM. REASSURANING KNOWING IF YOU'RE EVER IN AN ACCIDENT YOUR AIRBAGS MAY DISTINCTION DURING IMPACT OR BE THE REASON YOU DIE. I'M STUCK WITH THIS CAR UNTIL THE REMEDIES ARE AVAILABLE, BUT I'M ALSO STUCK WITH RISKING MY LIFE. I STARTED HAVING TRANSMISSION PROBLEMS WITH HESITATING TO SPEED UP FROM A STOP OR SLOWER SPEED. THE DEALERSHIP SAID IT WAS MY INTAKE MANIFOLD FLAP THAT NEEDED TO BE REPLACED. OF COURSE THAT WASN'T THE PROBLEM AND IT'S GETTING WORSE. I HAD IT LOOKED AT AGAIN TO BE TOLD NOTHING WAS WRONG AND NO CODES WERE DISPLAYED DURING THE DIAGNOSTIC CHECK. MEANWHILE MY CAR GETS WORSE BY THE WEEK AND MY TRANSMISSION FEELS LIKE SOMETHING IS CLEARLY WRONG. FOR THE THIRD TIME I HAD IT CHECKED AND THIS TIME HAD A TECHNICIAN RIDE WITH ME. HE NOTED THE HESITATING FEELING WHILE DRIVING AND VALIDATED MY CONCERNS. HE SAID HE PERSONALLY BELIEVES MY TRANSMISSION IS MALFUNCTIONING BUT MERCEDES IS COVERING THEIR TAILS. HE SUGGESTED I TAKE IT TO A PRIVATE MECHANIC WHO SPECIALIZES IN MERCEDES UNLESS I WANT TO PAY $9,000 TO MERCEDES TO BE TOLD A RANGE OF THINGS NEED TO BE FIXED AND THE PROBLEM NEVER BE SOLVED. ABSOLUTE RIP OFF AND I'LL NEVER BUY MERCEDES AGAIN.

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TAKATA RECALL MERCEDES STILL HAS NOT MADE ANY ACTUAL REPAIRS ON THE VEHICLES. I HAVE BEEN TOLD EVERY MONTH SINCE THE INITIAL RECALL THAT THEY ARE WAITING ON PARTS. THIS IS RIDICULOUS! MERCEDES HAS NO INTENTION OF REPLACING THESE AIRBAGS, DO THEY? I LIVE AND DRIVE IN FLORIDA. MERCEDES WILL NOT PROVIDE A LOANER VEHICLE DESPITE NUMEROUS REQUESTS. WHEN ARE YOU GOING TO MAKE THE MANUFACTURERS LIVE UP TO THEIR RESPONSIBILITY. A FAKE RECALL IS A FAKE RECALL. PLEASE STOP LETTING THEM PULL THE WOOL OVER YOUR EYES.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE ON BACKORDER UNTIL A YEAR OR MORE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBUARY OF 2016. AFTER CONTACTING THE DEALER (PLAZA MOTORS MERCEDES-BENZ, 11830 OLIVE BLVD, CREVECOEUR, MO 26141) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. THE DEALER (FLAGSHIP MOTORS OF LYNNFIELD, 385 BROADWAY ROUTE 1-NORTH, LYNNFIELD, MA) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TUCSON (6350 E GRANT RD, TUCSON, AZ 85715, (520) 886-1311) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THESE ARE KNOWN TO KILL PASSENGERS YET NO ONE IS DOING ANYTHING ABOUT THE CAR MANUFACTURERS TAKING THEIR GOOD OLD TIME REPLACING THEM. THEY SHOULD NOT BE ALLOWED TO CONTINUE SELLING CARS UNTIL THEY HAVE FIX THE ONES THEY SOLD THAT HAVE DEFECTS AND RECALLS. WHAT ARE THEY WAITING FOR A PAYOUT FROM THE TAKATA LAWSUIT? WHY IS NO ONE DOING ANYTHING.

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I AM AT MY WITS END AND I DON'T KNOW WHAT TO DO TO GET SOMEONE TO CARE. IT HAS BEEN 2 1/2 YEARS SINCE GETTING MY INITIAL RECALL LETTER AND THEY STILL DO NOT HAVE THE PARTS TO REMEDY THE SITUATION. ITS A HUGE DEAL TOO. THE SAFETY WARNING SAYS THST THE DRIVER SIDE AIR BAG CAN DEPLOY AND PROJECTILE METAL FRAGMENTS CAUSING SEVERE BODILY INJURY OR DEATH TO EVERYONE IN THE CAR. I ORIGINALLY THOUGHT IT WAS THE PASSENGER AIR BAG SO I HAVE NOT LET ANYONE SIT UP FRONT IN A LONG TIME THINKING THAT WOULD KEEP US SAFER BUT NOW THAT I KNOW IT'S THE DRIVER SIDE AIRBAG I CAN'T EVEN DO ANYTHING TO TRY TO HELP MYSELF UNTIL THE DEALERSHIPS DECIDES WE MATTER. FOR REAL. SOMEONE IS GOING TO DIE UNFORTUNATELY AND IT WILL BE THE FAULT OF THE MANUFACTURER. I AM APPALLED. I WAITED 20 YEARS TO BUY MY CAR. I SAVED A PERCENTAGE OF MY TIPS AND OTHER INCOME FROM COLLEGE AND WHEN I HAD ENOUGH, I BOUGHT MY CAR OUTRIGHT. I WANTED THIS CAR MORE THAN ANYTHING BEING I HAD VERY LITTLE GROWING UP SO THIS IS ESPECIALLY DISAPPOINTING. I NEED A REMEDY TO THIS. 2 1/2 YEARS IS UNACCEPTABLE. PERIOD.

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THERE HAS BEEN A RECALL ON MY AIRBAGS FOR 2 YEARS. THIS IS TOO LONG TO WAIT FOR A SOLUTION TO BE DONE WHEN I AM BEING TOLD THAT THESE AIRBAGS IF DEPLOYED CAN KILL ME OR MY PASSENGERS (WHICH ARE MY CHILDREN) I HAVE BEEN WAITING FOR A REMEDY BUT JUST KEEP GETTING TOLD THAT THERE IS ONE COMING. 2 YEARS IS LONG ENOUGH TO FIGURE IT OUT. THE SAFETY OF MY CHILDREN IS NOT SOMETHING TO MESS WITH! PLEASE MAKE THEM FIX THIS PROBLEM OR BUY THE DANG CAR BACK! THERE IS ALSO A PROBLEM WITH THE TAIL LIGHT SENSOR AND LIGHT ITSELF, IT KEEPS SAYING TO CHECK IT AND IT DIMS BUT IT'S NOT IN NEED OF REPLACEMENT.

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TAKATA RECALL, UNCORRECTED BY MERCEDES BENZ AS OF AUGUST 6, 2018.

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