What 131 owners told NHTSA about the 2011 Mazda Mazda3 Sedan

The airbag system failed to deploy during a major accident I was in, where my car rolled multiple times, and the collision that totaled my car. This includes the front airbags, impact sensors, and/or the airbag control module not activating. The vehicle is currently in the possession of the insurance company and can be made available for inspection upon request. During the crash, no airbags deployed, which significantly increased the risk of serious injury or death. The lack of airbag deployment left my partner and me completely unprotected at the moment of impact, including the number of times we rolled, seriously putting our safety at severe risk The vehicle is no longer drivable. The police report notes that the airbags did not deploy. The vehicle is in the process of inspection by my insurance adjusters as part of the total‑loss evaluation. The manufacturer has not yet inspected the airbag system, but the vehicle can be made available if Mazda requests an inspection. There were no warning lights, messages, or symptoms indicating an airbag or safety system issue before the crash. The airbag system gave no indication of malfunction before the failure occurred.

NHTSA ODI 11713964

AIRBAGS: DID NOT DEPLOY UPON IMPACT OF A STREETLAMP POLE ON THE FRONT DRIVERSIDE QUARTER. FRONT FARRING DAMAGED AND REPLACED. I WAS TURNING LEFT, IT WAS RAINING, THE GLARE OF THE LIGHT BLINDED ME ENOUGH TO GO UP ON THE CURB AND IMPACT THE STREETLAMP POLE. I REPLACED THE FARRING AND HAD MY MAZDA3 FULLY ALIGNED. ELECTRICAL: PURCHASED VEHICLE IN OCTOBER 2016. REPLACED BATTERY 4 TIMES, ALTERNATOR 3 TIMES SINCE PURCHASE. SEAT HEATERS HAVEN'T WORKED EVER. DRIVERSIDE SEAT STARTED WIGGLING AFTER CONTACT WITH STREETLAMP POLE.

NHTSA ODI 11310455

TL* THE CONTACT OWNED A 2011 MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING AT 71 MPH, THE VEHICLE HIT A DEER CAUSING THE HOOD TO OPEN WITH FORCE CRACKING THE WINDSHIELD. THE AIR BAGS ALSO FAILED TO DEPLOY. A DEER HIT THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT HIT HER HEAD AND KNEE ON THE STEERING WHEEL. THE CONTACT ALSO SUSTAINED A WHIPLASH. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE CONTACT STATED THAT AFTER THE IMPACT SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. A DEALER OR INDEPENDENT MECHANIC WAS NOT CONTACTED FOR DIAGNOSES OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

NHTSA ODI 11308414

TAKATA RECALL: I BOUGHT MY FIRST CAR MAZDA3 IN JAN 2011. ON THE PASSENGER SIDE, THE AIRBAG LIGHT DOES NOT TURN OFF EVEN THOUGH A OVER 100 POUNDS PERSON IS SITTING ON THE CHAIR. I NOTICED IT ON THE FIRST YEAR WHEN I WAS BACK TO THE MAZDA DEALER IN NEWARK CALIFORNIA FOR THE MAINTENANCE, BUT THE DEALER TOLD ME IT IS NORMAL BECAUSE THE PERSON IS SITTING ON THE PASSENGER CHAIR IS SO LIGHT. I GOT A CAR ACCIDENT ON 2012, BUT THE AIRBAG DID NOT POP UP. I DID NOT FILE A COMPLAINT BECAUSE I DO NOT KNOW THIS WEBSITE UNTIL I RECEIVE THE DASHBOARD RECALL. MY MAZDA GOT SOME RECALLS. THE CURRENT RECALL IS THE DASHBOARD, AND I AM WAITING FOR FIXING IT THE END OF THIS MONTH JANUARY 2018. I WONDER WHY THE AIRBAG IS NOT RECALL YET. IT IS MORE IMPORTANT THAN THE DASHBOARD.

NHTSA ODI 11063957

MY WIFE WAS INVOLVED IN A SERIOUS ACCIDENT WERE THE AUTOMOBILE WAS DECLARED A TOTAL LOSS. THE AIR BAGS NEVER DEPLOY. THE CAR WAS IN MOTION AND SHE WAS SEVERELY REAR ENDED. THE APPROXIMATE TRAVEL SPEED WAS 65 MILES PER HR ON THERE FREEWAY.

NHTSA ODI 11053777

TAKATA AIRBAG: ON 12/25/16 SUNDAY MY VEHICLE SUSTAINED MAJOR DAMAGE IN A HIT AND RUN, MY AIRBAG (DRIVER SIDE) DID NOT DEPLOY. MY VEHICLE WAS HIT SO HARD I WAS KNOCK INTO A 360 SPIN. (INSURANCE PROVIDER: PROGRESSIVE POLICY #[XXX], DETROIT POLICE REPORT #[XXX]) I WAS IN MOTION ENTERING THE INTERSECTION ON A CITY STREET, DRY ROAD CONDITION. I DID NOT GO TO THE HOSPITAL I USED WORK SICK DAY SINCE I WAS ON MY WAY TO WORK (POLICE OFFICER) (EMAIL: [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11019397

AIRBAG NOT INFLATE AT THE ACCIDENT BUT INFLATED AFTER 2 NF INJURIES . PERSONS HURT BY STEERING WHEEL.

NHTSA ODI 10870411

THE MAZDA 3 HIT A LARGE TRUCK BROADSIDE, WHICH CAUSED EXTENSIVE DAMAGE TO THE FRONT END OF THE CAR. THE MAZDA IS LIKELY TOTALED. THOUGH THE MAZDA 3 IS EQUIPPED WITH FRONT, SIDE AND OVERHEAD AIRBAGS, NOT ONE AIRBAG DEPLOYED IN THE ACCIDENT, NOT EVEN THE DRIVER'S-SIDE FRONT AIRBAG. AMAZINGLY, NO ONE WAS INJURED IN THE ACCIDENT. *TR

NHTSA ODI 10560669