Home · 2011 Mazda Mazda3 Sedan · Complaints

What 131 owners told NHTSA about the 2011 Mazda Mazda3 Sedan

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (131)Crash / fire / injury (16)Airbags (28)Seats (19)Electrical system (15)Body & structure (13)Steering (13)Transmission & drivetrain (12)Lights (10)Visibility & wipers (8)Suspension (7)Tires (7)

Newest first · 131 complaints · page 3 of 6

Mar 14, 2018Steering

MY 2011 MAZDA 3 IS HAVING POWER STEERING PROBLEMS. IT GOES ON AND OFF AND CREATES DANGEROUS SITUATIONS FOR MYSELF AS THE DRIVER AND OTHERS ON THE ROAD. THE POWER STEERING GOES OFF AND THE CAR BECOMES VERY VERY DIFFICULT TO HANDLE AND STEER. ITS ALMOST IMPOSSIBLE TO MAINTAIN CONTROL AND MAKE TURNS.

NHTSA ODI 11079182

Feb 1, 2018LightsBrakes

TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3. WHILE DRIVING 15 MPH, THE REAR BRAKE STOP LAMPS ILLUMINATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A POSSIBLE FAILURE DUE TO THE ABS MALFUNCTION. THE CONTACT STATED THAT THE REAR BRAKE STOP LAMPS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11066510

Jan 21, 2018AirbagsCrash4 injuries

TAKATA RECALL: I BOUGHT MY FIRST CAR MAZDA3 IN JAN 2011. ON THE PASSENGER SIDE, THE AIRBAG LIGHT DOES NOT TURN OFF EVEN THOUGH A OVER 100 POUNDS PERSON IS SITTING ON THE CHAIR. I NOTICED IT ON THE FIRST YEAR WHEN I WAS BACK TO THE MAZDA DEALER IN NEWARK CALIFORNIA FOR THE MAINTENANCE, BUT THE DEALER TOLD ME IT IS NORMAL BECAUSE THE PERSON IS SITTING ON THE PASSENGER CHAIR IS SO LIGHT. I GOT A CAR ACCIDENT ON 2012, BUT THE AIRBAG DID NOT POP UP. I DID NOT FILE A COMPLAINT BECAUSE I DO NOT KNOW THIS WEBSITE UNTIL I RECEIVE THE DASHBOARD RECALL. MY MAZDA GOT SOME RECALLS. THE CURRENT RECALL IS THE DASHBOARD, AND I AM WAITING FOR FIXING IT THE END OF THIS MONTH JANUARY 2018. I WONDER WHY THE AIRBAG IS NOT RECALL YET. IT IS MORE IMPORTANT THAN THE DASHBOARD.

NHTSA ODI 11063957

Dec 10, 2017AirbagsCrash2 injuries

MY WIFE WAS INVOLVED IN A SERIOUS ACCIDENT WERE THE AUTOMOBILE WAS DECLARED A TOTAL LOSS. THE AIR BAGS NEVER DEPLOY. THE CAR WAS IN MOTION AND SHE WAS SEVERELY REAR ENDED. THE APPROXIMATE TRAVEL SPEED WAS 65 MILES PER HR ON THERE FREEWAY.

NHTSA ODI 11053777

Dec 6, 2017Electrical systemLights

THE FRONT LIGHTS SEEM TO BUILD CONDENSATION AND CUT DOWN ON THE AMOUNT OF LIGHT THAT IS EMITTED FROM THEM AT NIGHT, LEADING TO A HUGE SAFETY ISSUE. IT ALSO AFFECTS THE TURN SIGNALS AND CAN LEAD TO CATASTROPHIC ELECTRONIC FAILURE THAT COSTS OVER $1,000 TO FIX THAT MAZDA CLAIMS IS NOT COVERED BY THEIR FACTORY WARRANTY. THIS HAS BECOME A HUGE PROBLEM AND ONE QUICK SEARCH ON THE INTERNET TURNS UP HUNDREDS OF COMPLAINTS FROM PEOPLE WITH THE SAME PROBLEM. PLEASE, ISSUE A RECALL IN ORDER TO FIX THE AFFECTED UNITS AND FORCE MAZDA'S HAND TO LAY THE COST BURDEN ON THEM AND NOT THE CUSTOMER AS IT IS COMPLETELY ON THEIR MANUFACTURING TECHNIQUES THAT DO NOT PROVIDE A PROPER SEAL AROUND THE LIGHTING THAT ALLOWS THIS TO OCCUR. DEALERSHIP SALESMEN ARE SCHOOLED TO TELL CUSTOMERS THAT IT WILL "BURN OFF" AS THE LIGHTS ARE ON LONGER AND ITS NOT ANYTHING TO WORRY ABOUT, WHEN REALLY IT CAN LEAD TO SOME SERIOUS DAMAGE TO THE VEHICLE LEADING TO DANGEROUS SAFETY HAZARDS AT NIGHT.

NHTSA ODI 11052690

Nov 19, 2017Airbags

"TAKATA RECALL" MY AIRBAG LIGHT IS STILL ON TIME BY TIME FOR UNKNOWN REASON . I BRING THIS TO ATTENTION ON TIME IN MY BUMPER TO BUMPER GUARANTEE IN MY DEALER ON 2011, DEALER SAID THAT IS NOT A PROBLEM AT THAT TIME. I RECEIVED A LETTER BY MAIL ON OCT 2017 THAT A POSSIBLE SETTLEMENT IS RELATED TO AIR BAG , I AM WORRIED THAT SOMETHING IS WRONG IN MY AIRBAG ,SO I ADVISED MY DEALER THEY REFUSED TO CHECK BY FREE AND ASKING ME TO PAID FOR A REVIEW BECAUSE THERE IS NOT RECALL REGISTER IN MY VEHICLE. WELL I PREVIOUSLY ADVISED ON TIME ON 2011 ABOUT THIS SITUATION, THAT IS THE LIGT IS ON TIME BY TIME THAT MEANS SOMETHING IS WRONG IS NOT FAIR, THAT I NEED TO PAID FOR A REVIEW WORK . THE VEHICLE IS IN MOTION WHEN THIS HAPPENED AGAIN AND AGAIN WITH UNKNOWN REASON WHEN I INFORMED ON TIME. NOW THAT I KNOW ABOUT THIS SETTLEMENT , I JUST ASKING FOR A REVIEW OF MY VEHICLE DUE TO THIS CIRCUMSTANCES.

NHTSA ODI 11047311

Sep 19, 2017Airbags

TAKATA RECALL - THIS VEHICLE HAS A TAKATA AIR BAG INITIATOR ON THE PASSENGER SIDE. DEALER SAYS NO RECALL IS IN EFFECT. WHY IS THERE NO RECALL WHEN THE TAKATA INITIATOR IS KNOWN TO CAUSE ISSUES AND FATALITIES? IS A RECALL PENDING? IF SO, WHEN WILL IT BE MADE PUBLIC? THANK YOU.

NHTSA ODI 11024244

Sep 1, 2017Electrical systemVisibility & wipers

MY DASHBOARD HAS SEPERATED FROM MY CONTROL PANEL DUE TO HEAT IN FLORIDA EVEN THOUGH I USE SUN VISOR EACH DAY. ALSO I NOTICE THAT THE ELECTRONIS DOOR LOCKS FAIL TO WORK WHEN ATTEMPTING TO UNLOCK THE DOOR, AFTER TURNING THE KEU TO THE OPEN POSITION AND RETURNING THE KEY BACK TO THE START POSSITION THE CAR RE LOCKS ITSELF ABOUT 70% OF THE TIME

NHTSA ODI 11021086

Aug 25, 2017Seats

TL* THE CONTACT OWNS A 2011 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WESTCOTT MAZDA (LOCATED AT 2800 NATIONAL CITY, NATIONAL CITY CA, 91950, TEL: (619)474-1591) WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11019550

Aug 24, 2017AirbagsCrash

TAKATA AIRBAG: ON 12/25/16 SUNDAY MY VEHICLE SUSTAINED MAJOR DAMAGE IN A HIT AND RUN, MY AIRBAG (DRIVER SIDE) DID NOT DEPLOY. MY VEHICLE WAS HIT SO HARD I WAS KNOCK INTO A 360 SPIN. (INSURANCE PROVIDER: PROGRESSIVE POLICY #[XXX], DETROIT POLICE REPORT #[XXX]) I WAS IN MOTION ENTERING THE INTERSECTION ON A CITY STREET, DRY ROAD CONDITION. I DID NOT GO TO THE HOSPITAL I USED WORK SICK DAY SINCE I WAS ON MY WAY TO WORK (POLICE OFFICER) (EMAIL: [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11019397

Aug 14, 2017Tires

AN APPROXIMATELY 2 YEAR OLD OHTSU TIRE STARTED TO SEPARATE WHILE DRIVING AROUND 70 MILES AN HOUR.

NHTSA ODI 11015060

Aug 13, 2017Steering

MY CLUTCH BLEW ON 2/7/17 WHILE I WAS DRIVING ON A MULTILANE BUSY CITY STREET. ALL FUNCTION OF THE MANUAL TRANSMISSION CEASED AS I WAS DRIVING, AND I COASTED ACROSS A LANE AND TO THE SIDE OF THE ROAD. I AM THANKFUL THAT I DID NOT GET HURT. HOWEVER, I AM VERY CONCERNED THAT MY CAR, A 2011 MAZDA3, STOPPED WORKING WHILE I WAS DRIVING! THIS DIRECTLY PUT MY LIFE IN DANGER! I AM AWARE THAT MAZDA HAS A KNOWN CLUTCH RELEASE ASSEMBLY DEFECT - "A SIGNIFICANT SAFETY RISK TO THE DRIVER AND PASSENGERS AS OFTEN, SUDDENLY AND WITHOUT WARNING, THE VEHICLE'S ENGINE IS UNABLE TO PROVIDE POWER TO THE TRANSMISSION AND BECOMES INOPERABLE.' (HTTPS://TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/LAWSUIT-NEWS/333511-MAZDA-CLASS-ACTION-SAYS-AUTOMAKER-HID-CLUTCH-DEFECT-DECADE/).

NHTSA ODI 11014909

Aug 11, 2017AirbagsSeat belts

PASSENGER SEAT BELT SAYS PASSENGER AIR BAG OFF WHEN HOOKED UP. IT STAYS OFF WHEN PASSENGER SITS IN IT.

NHTSA ODI 11014762

Aug 10, 2017Body & structure

TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANDERSON FORD OF ANDERSON, SOUTH CAROLINA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 10/17/17*LJ UPDATED 10/4/18*JB

NHTSA ODI 11014208

Aug 9, 2017Airbags

"TAKATA RECALL" - I RECEIVED IN THE MAIL A LETTER ABOUT THE AIRBAG RECALL AND I NEED A CLEAR EXPLAINATION AS TO WHY THERE IS NO RECALL FOR MY VEHICLE, WHICH BY THE WAY BOTH AIRBAG WARNING LIGHTS ARE ON(DRIVER SIDE & PASSENGER SIDE), BUT YET I RECEIVED A LETTER TO PARTICIPATE IN A CLASS ACTION LAWSUIT. EXPLAIN?

NHTSA ODI 11014039

Aug 7, 2017AirbagsBrakes

SOMETIMES TURNS ON THE LIGHT OF ACTIVATED AIRBAGS AND EVEN IF THE EMERGENCY LEVER IS FULLY RAISED, THE CARRAIGE MOVES AS IF IT WERE DOWN.

NHTSA ODI 11013296

Jul 24, 2017Seats

TL* THE CONTACT OWNS A 2011 MAZDA 3. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE DEALER (SANTA MARIA MAZDA IN SANTA MARIA, CALIFORNIA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11010338

Jun 28, 2017Body & structure

TL* THE CONTACT OWNS A 2011 MAZDA 3 HATCHBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BOB KING MAZDA DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

NHTSA ODI 11001883

May 3, 2017Body & structure

TL* THE CONTACT OWNS A 2011 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10983379

May 1, 2017Seats

LIFTER ON DRIVER SEAT BROKE AT THE WELD, DEALERSHIP'S REASON IS WEAR AND TEAR ON A NON MECHANICAL YET WELDED PART. THIS PROBLEM IS A SAFETY ISSUE WHILE DRIVING AS THE SEAT IS NOT STABLE NOR SAFE TO DRIVE.

NHTSA ODI 10981745

Apr 28, 2017Steering

WHILE DRIVING THE VEHICLE ON CITY STREETS AND HIGHWAY THE POWER STEERING STOPPED FUNCTIONING. CAUSING THE VEHICLE TO BE MANUEL STEERING. A LESS EXPIERIANCED DRIVER WAS OPPERATING THE VEHICLE AT THE TIME. HAD HIM TURN THE CAR OFF WAIT A SHORT TIME AND START THE CAR. POWER STEERING WAS BACK. PROBLEM PERSISTED AND THE CAR IS IN FOR REPAIR. I ALSO SEE STEERING PROBLEM RECALLS ON THE 2008-2009 MODELS.

NHTSA ODI 10981183

Feb 18, 2017Seats

WOBBLY DRIVERS SEAT. CLUNKY SOUND WHEN TRUING. SOME TIMES MOVES ON TRACK BY ITSELF.PERSISTENT PROBLEM SINCE DAY OF PURCHASE.

NHTSA ODI 10955452

Feb 13, 2017Seats

SEAT TRACK-OCCUPANT SENSOR RIGHT BCN167SW0A LIGHT FLASHES ON DASHBOARD WHEN CAR IS TURNED ON. IT WAS PREVIOUSLY REPLACED IN 2012. MAZDA WARRANTY DOESN'T COVER THIS ANY LONGER, BUT IT SHOULD. I BELIEVE MAZDA HAS A LEGAL OBLIGATION TO FIX THIS PROBLEM AT NO COST BECAUSE THIS IS THE SECOND TIME IT HAS HAPPENED IN FIVE YEARS.

NHTSA ODI 10954366

Jan 26, 2017Body & structure

TL* THE CONTACT OWNS A 2011 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10947815

Dec 5, 2016Body & structure

HOOD LATCH STRIKER RUSTS AT ITS WELDING POINT. IF IT SEPARATES FROM THE HOOD, FOLLOWING MAY OCCUR DURING VEHICLE MOVEMENT: 1. HOOD OPENS AND IMPACTS DRIVER FRONT VISIBILITY 2. HOOD BRAKES THE WINDSHIELD AND POTENTIALLY INJURES THE DRIVER 3. HOOD SEPARATES FROM THE VEHICLE AND IMPACTS OTHER DRIVERS (BEHIND)

NHTSA ODI 10930093

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Working with the data? Download all 131 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Mazda Mazda3 Sedan verdict →