What 183 owners told NHTSA about the 2011 Lincoln Mkz Hev

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE CONTACT'S WIFE WAS DRIVING AND ATTEMPTING TO APPLY THE BRAKES, THE BRAKE PEDAL LOWERED SLOWLY. THE CONTACT STATED THAT HIS WIFE STRUCK A FLOWER POT ON A NEARBY LAWN AND HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPAIRED THE MASTER CYLINDER, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE CERTIFIED MECHANIC WHO DISCOVERED A MECHANISM UNDER THE BRAKE PEDAL THAT PROHIBITED THE BRAKE PEDAL FROM BEING ABLE TO BE DEPRESSED APPROPRIATELY. THE MECHANISM WAS REMOVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT HAD NOT YET RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 40,000. THE CONSUMER STATED THERE WAS AN OBSTRUCTION ABOVE THE GAS AND BRAKE PEDALS. THE OBSTRUCTION PREVENT THE DRIVER FROM APPLYING THE NECESSARY PRESSURE TO THE PEDALS. A MECHANIC STATED THE FAILURE WAS DUE TO POOR RESPONSE TIMING OF THE VEHICLE'S MASTER CYLINDER. THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS INVOLVED IN 2 ACCIDENTS DUE TO THE FAILURE.*JS *JS *JS

NHTSA ODI 11282314

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK DEMMER LINCOLN (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE THE CONTACT WAS INFORMED THAT THE ONLY WAY THE VEHICLE COULD BE DIAGNOSED WAS IF THE FAILURE OCCURRED WHILE AT THE DEALER. THE FRONT END OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,273 AT THE TIME OF THE CRASH. *TT*JB

NHTSA ODI 11176467