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What 54 owners told NHTSA about the 2011 Lexus RX 350h
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 54 complaints match · Equipment Adaptive/mobility · clear filters
Dec 3, 2014Equipment Adaptive/mobility
MY WIFE WAS DRIVING ON THE HIGHWAY AND THE SUN ROOF IMPLODED, THE GLASS SHATTERED AND FELL INTO THE CAR THERE WAS NO ONE IN FRONT OF HER AND SHE WAS NOT GOING UNDER A OVER PASS. DEALER CLAIMS IT WAS A ROCK, NO WAY COULD A ROCK HIT AT THAT ANGLE WITH THAT MUCH FORCE TO SHATTER THE GLASS! WE HAVE HEARD OF THIS HAPPENING BEFORE BUT NOT WITH A LEXUS. WE WERE VERY LUCKY SHE WAS NOT IN CRASH AS IT WAS SUCH A SHOCK TO HER SHE HIT THE BREAKS NOT KNOWING WHAT HAPPEN. WE WERE NOT HAPPY WITH THE EXPLANATION OF THE DEALER OR LEXUS THAT IS WAS A ROCK! *JS
NHTSA ODI 10662066
Working with the data? Download all 54 complaints as CSV · fetched from NHTSA July 21, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2011 Lexus RX 350h verdict →