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What 49 owners told NHTSA about the 2011 Lexus IS 250

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (49)Crash / fire / injury (5)Airbags (33)Brakes (3)Engine (3)Speed control (3)Steering (3)Body & structure (2)Transmission & drivetrain (2)Visibility & wipers (2)Electrical system (1)Electronic Stability Control (esc) (1)

1 of 49 complaints match · Brakes · crash/fire/injury only · clear filters

Mar 13, 2013BrakesSpeed controlCrash

CAR SUDDENLY LURCHED FORWARD (WHILE MY FOOT WAS ON THE BRAKE APPROACHING A STOP SIGN) AND STRUCK THE VEHICLE IN FRONT OF ME ON JANUARY 6, 2012. THIS PROBLEM OCCURRED AGAIN IN DECEMBER 2012 AND JANUARY 2013, I.E., CAR LURCHED FORWARD WHILE DRIVER'S FOOT WAS ON THE BRAKE WHILE APPROACHING A STOP LIGHT/SIGN. THE LATTER INCIDENTS DID NOT RESULT IN ANY ACCIDENT OR INJURY.

NHTSA ODI 10502998

Working with the data? Download all 49 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Lexus IS 250 verdict →