What 193 owners told NHTSA about the 2011 Kia Soul

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE HORN MALFUNCTIONED SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 40,000. *TR

NHTSA ODI 10515529

TL* THE CONTACT OWNED A 2011 KIA SOUL. THE CONTACT STATED THAT THE DRIVER WAS DRIVING 5 MPH WHEN SHE CRASHED INTO ANOTHER VEHICLE. THE DRIVER EXITED THE VEHICLE AND THE VEHICLE ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE COMPANY LOT. THE INSURANCE COMPANY DETERMINED THAT THE FIRE WAS NOT A RESULT OF THE CRASH, BUT RATHER THE RESULT OF DEFECTIVE WIRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10458560

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND ALLOWING THE ENGINE TO WARM, SHE HEARD A LOUD NOISE AND NOTICED THAT THE VEHICLE WAS ON FIRE. THE POLICE AND FIRE DEPARTMENT ARRIVED AND A REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED BY A DEALER FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 9,000.

NHTSA ODI 10437522

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, HIS KNEE SLIGHTLY BUMPED INTO THE IGNITION KEY. AS A RESULT, THE KEY TURNED INTO THE OFF POSITION AND THE VEHICLE SHUT OFF. THE FAILURE RECURRED ON A DIFFERENT OCCASION WHEN MAKING A TURN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 725.

NHTSA ODI 10410987

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HORN WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED SUGGESTIONS ON HOW TO REPAIR THE FAILURE BUT NONE WERE SUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 5,000. UPDATED 07/08/11 *BF THE CONSUMER STATED HE FIRST NOTICED THE PROBLEM WITH THE HORN WHEN THE USING THE AUTO LOCK FEATURE ON THE REMOTE. THE HORN ONLY CONFIRMED LOCKING 1/2 OF THE TIME BY A CONFIRMED BEEP. THEN HE NOTICED THE HORN WOULD NOT WORK IN THE MORNINGS WHEN HE PRESSED IT THE BUTTON ON THE STEERING WHEEL. THE HORN RELAY WAS REPLACED. WHEN THE CONSUMER ARRIVED HOME, THE HORN STOPPED WORKING AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE HORN SOUNDER BOARD. UPDATED 07/29/11

NHTSA ODI 10404388