What 193 owners told NHTSA about the 2011 Kia Soul

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11563266

The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle but could not determine the cause of the failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while reversing and depressing the brake pedal, the vehicle temporarily jerked. The contact stated that the failure recurred several times while driving and depressing the brake pedal. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who test-drove the vehicle and informed the contact that no failure was found. The independent mechanic reset the check engine warning light. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11562295

I have had this recall(SC284) since September 25, 2023 of this year. Also I have called multiple places to have it repaired and I’ve gotten the run around. They have been so rude! Also now the check engine light has come on the dash so now I’m getting even more worried about the recall situation.

NHTSA ODI 11560666

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11558822

When you press the break the car stalls, when you fuel up the car it will not start. Autos unlimited in Rolla, Mo sold it as inspected with "" nothing "" on the inspection sheet. This dealer is claiming they will "fix: this issue. It cost me 480.00 to fix it. --- evap canister purge vent- evap leak- fuel malfunction- canister solenoid.

NHTSA ODI 11558072

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557239

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11556932

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light intermittently illuminated. Additionally, there was an abnormal burning odor coming into the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 110,000. VIN tool confirms parts not available.

NHTSA ODI 11556314

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11555983

Brake lamps and park light issues. Wiring harness seems to be overheating causing lamps to keep blowing. No park lights working at all so it seems to be a electrical issue.

NHTSA ODI 11521952

The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer however, the vehicle had not been repaired. Shortly after the electronic stability control, ABS, and TPMS warning lights were illuminated. The vehicle began to emit an abnormal smoke odor from inside near the engine compartment. The contact called the dealer who confirmed that the VIN was not included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) and that the HECU had failed and needed to be repaired. The contact was advised by the dealer to turn off and not drive the vehicle. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 120,000.

NHTSA ODI 11514364

TL* THE CONTACT'S MOTHER OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY USING THE BRAKE PEDAL AND PARKING BRAKE SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO UNPLUGGED THE CRUISE CONTROL UNIT. THE CONTACT WAS UNAWARE OF THE FAILURE DIAGNOSIS OR WHAT NEEDED TO BE REPAIRED. THE CONTACT NOTIFIED BERT OGDEN HARLINGEN KIA (8321 W EXPY 83, HARLINGEN, TX 78552) AND WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.

NHTSA ODI 11405345

BRAKE LIGHT WILL NOT ILLUMINATE WHEN DEPRESSED. BREAK LIGHT SWITCH NOT FUNCTIONING PROPERLY. ESC/STABILITY CONTROL LIGHT STAYS ON CONTINUOUS WHILE CAR IS IN MOTION OR STOPPED. TAIL LIGHTS BURN OUT EVERY 6-12 MONTH, AS WELL AS HEAD LAMPS BURNING OUT OFTEN.

NHTSA ODI 11351882

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE ECM WARNING LIGHT ILLUMINATED AND THE HEAD LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED FOR A STOP LAMP SWITCH AND THE UNDER BODY CORROSION RECALL. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 160,000.

NHTSA ODI 10979372

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING 72 MPH, THE BRAKE LIGHTS WOULD NOT ILLUMINATE, THE BRAKES SEIZED, THE FRONT DRIVER AND PASSENGER WHEELS SMOKED, THE BRAKE SHIFTER INTERLOCK FEATURE WOULD NOT TAKE VEHICLE OUT OF PARK, AND THE CRUISE CONTROL WOULD NOT DEACTIVATE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ODI 10775907

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACTED STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND GOING OVER A POT HOLE, THE BRAKES FAILED TO RESPOND AND THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKES. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 10617863

DRIVING ABOUT 45 MPH ON STRAIGHT ROAD WHEN VEHICLE SUDDENLY PULLED OUT IN FRONT OF ME. HAD TO BRAKE VERY HARD. BRAKES WORKED BUT MADE A HORRIBLE GRINDING-LIKE VIBRATION UNDER THE VEHICLE. THE ONLY ANALOGY THAT COMES CLOSE TO DESCRIBING IT IS IT SOUNDED AS IF THERE WERE HARD ROCKS/GRAVEL ON TOP OF THE BRAKE PADS. HAS HAPPENED EVERY TIME SINCE WHEN ENGAGING BRAKES FOR AN EMERGENCY-LIKE STOP. *TR

NHTSA ODI 10505535

SECOND INCIDENT OF BRAKE (DEALER SAYS EMERGENCY BRAKE) CAUSING VEHICLE VIBRATION. THIS EXITING PARKING LOT. ON HARD SURFACE AT HIGHWAY SPEEDS EXPERIENCE VIBRATION WHICH RAMPS UP IN FREQUENCY THEN RAMPS DOWN. HAVE REPLACED EMERGENCY BRAKE SHOE. DEALER SAYS BRAKE PAD WAS DELAMINATING AND PIECE OF SHOE WAS PROBABLY CAUSING VIBRATION BY INVOLVING OTHER PARTS DURING WHEEL REVOLUTION. NOTICE PARKING BRAKE LEVER SEEMS TO EXCEED TOP RANGE AND SLIP SLIGHTLY TO LEFT. AFTER FIRST REPAIR NOTICED LOUD KNOCKING/RATTLE FROM RIGHT REAR QUADRANT, VERIFIED BY PASSENGER. DISCOVERED APPLICATION OF NORMAL BRAKE WHILE MOVING AT SLOW SPEED STOPPED MOST OF RATTLE/KNOCKING; THIS 2 DAYS AGO, THEN TODAY'S INCIDENT BEGAN AGAIN. *TR

NHTSA ODI 10496251

WHEN DRIVING AT ANY SPEED & NEED TO SUDDENLY STOP, THE VEHICLE BRAKES LOCK UP & DO NOT STOP THE VEHICLE IN TIME. BASICALLY, THE TIRES LOCK UP & THE CAR CONTINUES TO SKID & SCREECH. THIS IS ESPECIALLY AGGRAVATED WHEN THE VEHICLE DRIVES OVER A POTHOLE OR OTHER DEFECT IN THE ROADWAY WHILE BRAKING OR IN CONSTANT STOP-&-GO TRAFFIC. THE VEHICLE HAS NARROWLY MISSED CRASHING INTO OTHER VEHICLES OR STRUCTURES NUMEROUS TIMES. I NOTICED THE PROBLEMS WITHIN A COUPLE OF WEEKS OF PURCHASING THE NEW 2011 CAR. IT FEELS VERY DANGEROUS & SCARY & I'M VERY UNEASY ABOUT DRIVING IN CERTAIN SITUATIONS BECAUSE I'M NOT SURE IF THE CAR WILL RESPOND PROPERLY IN AN EMERGENCY. *TR

NHTSA ODI 10460669

PULLED INTO PARKING SPACE, CAR ACCELERATED AND BRAKES WENT TO FLOOR WENT OVER THE PARKING CURB ON TO WALKWAY, THE CORNER OF THE STORE STOPPED ME NO DAMAGE TO THE WALL, DAMAGE TO THE MY CAR. KIA SOUL, 2011 *TT

NHTSA ODI 10432736