What 1,516 owners told NHTSA about the 2011 Kia Sorento Plug-in Hybrid

WENT TO GET IN VEHICLE AND DRIVER SIDE DOOR WON'T OPEN FROM OUTSIDE USING KEY FOB OR USING KEY ENTRY. I HAD TO CRAWL FROM PASSENGER SIDE TO ENTER VEHICLE. THIS IS A SAFTY HAZARD!

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(1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTERMITTENT. (6) GAS DOOR STICKS- MUST HIT RELEASE BUTTON DOZENS OF TIMES BEFORE IT OPENS. (7) TIRE PRESSURE GUAGES BROKEN.

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DRIVER SIDE DOOR HANDLE NO LONGER WORKS. THERE IS A PLASTIC PIECE ON THE ACTUATOR THAT BREAKS VERY EASILY. THIS COULD CAUSE DANGER TO PASSENGERS INSIDE THE CAR AS THE DOOR CANNOT BE OPENED FROM THE OUTSIDE.

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DOOR WON'T OPEN FROM THE OUTSIDE

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MOTOR MOUNTS ARE BROKE. I NEED TO REPLACE 3 OF THEM. THIS ISN'T NORMAL AT ALL. THE CAR HAS NEVER BEEN WRECKED. THE PAINT KEEPS PEELING OFF. I REPAINTED 1 X ON AN AREA, KIA IS AWARE. I TOOK TO THEM AND THEY SAID KIA WASN'T RESPONSIBLE (BUT , I DISAGREE). I PAID OVER 30,000 FOR THIS KIA.. , BODY SHOP COULDN'T GUARANTEE DUE TO THE PAINT JOB KIA DID ON MY AUTOMOBILE. NOW THE PAINT IS PEELING ON OTHER SPOTS.

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REAR OUTSIDE DOOR HANDLE WILL NOT OPEN THE DOOR. ONLY CAN BE OPENED FROM THE INSIDE

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VEHICLES CAUGHT FIRE, HAD PULLED IN THE PARKING LOT AT WORK AND SMOKE BEGAN TO COME FROM UNDER THE HOOD ON THE VEHICLE. WITHIN SECONDS FLAMES HAD ERUPTED AND FRONT END OF CAR WAS COMPLETELY ENGULFED BY THE TIME THE FIRE DEPARTMENT HAD ARRIVED. VEHICLE WAS A TOTAL LOSS.

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TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO RETRIEVE SOME PACKAGES FROM THE REAR SEAT OF THE VEHICLE, THE EXTERIOR HANDLE WAS PULLED AND A PIECE OF THE HANDLE ASSEMBLY DETACHED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED TO THE REAR PASSENGER DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

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MY WIFE WAS DRIVING DOWN THE STREET WHEN THE CAR SUDDENLY LOCKED UP(STOPPED) AND THE ENGINE SHUT OFF. SHE NOTICED SMOKE COMING FROM UNDER THE HOOD AND THEN WITHIN MINUTES THE ENGINE WAS IN COMPLETE FLAMES. PRIOR TO THIS THERE WHERE NEVER ANY SIGNS OF THE CAR RUNNING OR DRIVING LIKE THERE WHERE GOING TO BE PROBLEMS. I'VE NEVER HAD ANY MECHANICAL ISSUES AT ALL ASIDE FROM THIS INCIDENT. THIS HAS COME COMPLETELY OUT OF NOWHERE UNEXPECTEDLY.

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THE REAR DOOR ON THE PASSENGER'S SIDE DOES NOT OPEN FROM THE INSIDE OR OUTSIDE. AFTER RESEARCHING THE PROBLEM I HAVE FOUND THAT THIS IS A COMMON COMPLAINT.

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AFTER DRIVING ABOUT 6 MILES TO A LOCAL STORE NEARBY AND BACK HOME AS I PULLED MY CAR INTO MY PARKING SPOT BLACK SMOKE STARTED COMING FROM THE HOOD SO I TURNED THE CAR OFF WAITED UNTIL THE SMOKE STOPPED AND LOOKED UNDER THE HOOD TO SEE IF I COULD TELL WHAT WAS SMOKING. EVERYTHING APPEARED FINE AND I MADE SURE TO CHECK ALL OF MY FLUID LEVELS AND OIL WHICH WERE ALL FULL. LATER THAT DAY MAYBE 4 HOURS LATER I DROVE ABOUT 15 MILES TO MY SISTERS HOUSE AND AGAIN AS I WAS PARKING MY CAR THE BLACK SMOKE STARTED AGAIN FROM UNDER THE HOOD. I PROCEEDED TO TURN THE CAR OFF AND LOOK UNDER THE HOOD AGAIN AFTER THE SMOKE CLEARED. LESS THAN 5 MINUTES LATER THE WAS A LOUD POPPING NOISE FROM UNDER THE HOOD AND BY THE TIME I RAN OUTSIDE TO SEE THE ENTIRE FRONT PART OF MY CAR WAS ENGULFED IN FLAMES HOWEVER THE WINDOWS WERE UP SO THE FLAMES WERE CONTAINED INSIDE THE CAR AND UNDER THE HOOD. THE FIRE DEPARTMENT CAME MINUTES LATER AND PUT THE FIRE OUT AND I HAD TO HAVE THE CAR TOWED DUE TO THE FRONT TIRES MELTING FROM THE FIRE. I HAD IT TOWED BACK TO THE DEALERSHIP WHERE I'D PURCHASED IT ONLY 5 MONTHS BEFORE AND LET THEM AND FINANCING COMPANY KNOW. NO ONE COULD EXPLAIN WHY MY CAR SPONTANEOUSLY COMBUSTED LIKE A BOMB WHILE PARKED AND TURNED OFF. I'M REPORTING THIS INCIDENT BECAUSE I DO NOT BELIEVE IT WAS A FREAK ACCIDENT I BELIEVE THESE VEHICLES SHOULD DEFINITELY BE INVESTIGATED BEFORE SOMEONE LOSES THEIR LIFE.

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FRONT PASSENGER SIDE DOOR WILL NOT OPEN WITH OUTSIDE HANDLE. YOU CAN OPEN IT FROM THE INSIDE.

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MY DRIVER-SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN UNLOCKED.

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DOOR LOCKS ARE BROKEN AND REAR PASSENGER DOOR WILL NOT UNLOCK

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FRONT DOOR HANDLE LATCH ASSEMBLY CONSTANTLY BREAKING AND I AM UNABLE TO OPE THE DOORS FROM THE OUTSIDE

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FRONT PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE BUT WILL OPEN FROM THE INSIDE

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TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS UNABLE TO OPEN THE DOORS FROM OUTSIDE THE VEHICLE. THE DEALER (BILLION AUTO KIA IN SIOUX CITY, IOWA) DIAGNOSED THAT THE VEHICLE DOORS NEEDED ACTUATORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000.

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MY REAR DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE.

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THE HOOD LATCH WILL NOT OPEN THE HOOD

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2011 KIA SORENTO 116,000. REGULARLY MAINTAINED.THE FIRST PROBLEM WAS THE DRIVER SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE, THAT HAPPENED ABOUT 6 MONTHS AGO. NOW, MY DRIVER SIDE DOOR WON'T OPEN FROM THE OUTSIDE. IN ADDITION, RECENTLY MY CAR HAS JUST SHUT OFF WHILE DRIVING; FOOT ON THE GAS AT IT IS NOT DOING ANYTHING (NO ENGINE LIGHT). WE PARK IT, SHUT IT OFF AND RESTART AND IT WILL WORK FINE FOR A WHILE. THERE IS SOME SORT OF ACCELERATION PROBLEM. I CAN STOP AT STOP SIGN AND LIGHTLY INCREASE MY SPEED AND IT WILL TUG LIKE ENGINE. NO ACCIDENTS. THIS IS A HUGE SAFETY CONCERN WITH HAVING 2 SMALL CHILDREN IN THE BACK SEAT. IF I WERE IN AN ACCIDENT, I WOULD NOT BE ABLE TO GET MY CHILD OUT OF THE BACK. IF I WAS IN ACCIDENT, SOMEONE COULDN'T HELP ME OR MY CHILDREN. THIS TO ME IS VERY SERIOUS! SEPT 2017 DATE OF BACK DOOR ISSUE NOT OPENING FROM OUTSIDE. 3/22/18 DRIVERS DOOR NOT OPENING FROM OUTSIDE. CAR SHUTTING OFF AND NOT WORKING PROPERLY AS BEEN SINCE ABOUT JAN/2018. THERE IS SOMETHING WRONG WITH HEADLIGHTS TOO. SINCE 1/2017, BULBS ARE GOOD BUT THEY JUST WORK FOR A WHILE AND THEN ONE OR THE OTHER STOPS WORKING OUT OF NOWHERE.

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PASSENGER DOOR FRONT AND REAR DON'T OPEN FROM THE OUTSIDE OR INSIDE. SAFETY CONCERN IF WE ARE IN AN ACCIDENT AND CAN'T GET OUT. THIS WAS NOTICED ABOUT 2 MONTHS AGO.

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DOOR LATCHES -BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE, 1 WILL NOT OPEN AT ALL. NOW THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. ITS VERY DANGEROUS AND THE CAR JUST PASSED THE 100K MILES SO WARRANTY IS USELESS. THERE WAS A RECALL THAT REPLACED THE INSIDE DOOR HANDLES FOR COSMETIC REASONS ON THE FRONT, THERE IS OBVIOUSLY A BIGGER PROBLEMS. MY LOCAL BODY SHOP COULDN'T EVEN FIGURE IT OUT AND TOLD ME TO GO TO DEALER WHO IS TRYING TO CHARGE ME $110 JUST TO DIAGNOSE IT. IT SHOULD BE RECALLED FOR SAFETY REASONS.

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DOOR HANDLES NOT OPENING BRAKES NOT WANTING TO STOP OR GRABING ESC ABS DOWNHILL ON AND PASSGER AIR BAG

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DRIVERS SIDE REAR DOOR WON'T OPEN FROM THE OUTSIDE. THIS IS A MAJOR SAFETY ISSUE WHEN THERE ARE CHILDREN IN THE VEHICLE

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TAKATA RECALL THE DRIVER'S SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE. THIS SAME PROBLEM OCCURRED WITH THE DRIVER'S SIDE FRONT DOOR AND THIS WAS REPAIRED BY KIA AS THERE WAS A RECALL.

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