Home · 2011 Kia Sorento Plug-in Hybrid · Complaints

What 1,516 owners told NHTSA about the 2011 Kia Sorento Plug-in Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,516)Crash / fire / injury (107)Engine (284)Body & structure (268)Transmission & drivetrain (265)Electrical system (246)Airbags (182)Brakes (130)Lights (102)Speed control (63)Suspension (56)Steering (53)

107 of 1,516 complaints match · crash/fire/injury only · clear filters · page 2 of 5

May 25, 2022EngineFire1 injury

The contact owned a 2011 Kia Sorento. The contact stated while pulling into the parking lot at work at approximately 3 MPH, there was what seemed to be steam coming from the engine. The contact stated there was actually smoke and ash which was on the driver's side of the hood. There were no warning lights. The contact exited the vehicle safely. Immediately after exiting the vehicle it was engulfed in flame and was destroyed. The fire department extinguished the fire. The police department was on the scene and conducted a report. The vehicle was towed to the wrecking yard. The contact fell at the time of the explosion. There were smoke ventilation and cuts on the right arm along with bruises from the contact. The manufacturer was notified of the failure. The approximate failure mileage was 90,000

NHTSA ODI 11466038

May 11, 2022Electrical systemEngineFuel systemFire1 injury

On 06/05/2019 my Kia Sorrento 2011 vin [XXX] EX V6 2WD engulfed in flames yards from my home as my family barley escaped as it exploded. My husband in shock across the street video taped and took pictures of this horrific event. This is not a accident incident no other vehicle or object involved. Kia complaint filed #[XXX] accident millage: 99,000 Police report filed w Missouri Hwy Patrol Corporal Kline #[XXX] Vehicle was "inspected" post fire by a Kia inspector reported due to fire undetermined cause?! Vehicle purchased at World Kia in Joliet 2525 W. Jefferson Joliet, IL 60435 on 10/01/2015 registered Certified Manufactured warranty purchase Vehicle # [XXX] administration address: 175 W. Jackson Chicago, IL 60604 Extended Warranty purchased at the time of sale. Warranty extension program letter dated 11/07/2016 received to me purchaser: [XXX] current address: [XXX] [XXX] Please contact me with any additional documents, pictures, or statements My insurance didn't cover the full financed balance... I appreciate any information you have, Thank you, [XXX] Kia did not honor any warranty's INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11464255

Mar 28, 2022Electrical systemEquipmentFire

The contact owns a 2011 Kia Sorento. The contact stated that while her granddaughter was driving at 35 MPH, the a white smoke began to emit from the vehicle the oil and battery warning lights illuminated on the instrument panel. A fellow motorist then alerted her that her vehicle was on fire and urged to to pull over and exit the vehicle. Upon exiting the vehicle, the vehicle became engulfed in flames. Her granddaughter called the authorities as the fire department was able to extinguish the fire. A fire report was filed; no injuries were reported. The vehicle was towed to a junk yard and deemed a total loss. The manufacturer was notified of the failure and was a case was filed. The fire department determined that the cause of the fire was electrical. Upon investigation, the contact discovered NHTSA Campaign Number: 11E041000 (Equipment) which she linked to her failure. The failure mileage was a approximately 192,000.

NHTSA ODI 11458644

Mar 1, 2022Engine & coolingFire

The contact owns a 2011 Kia Sorento. The contact stated when she first started the vehicle in the morning, while seated in the vehicle she started to smell fumes inside the vehicle; however, after the vehicle had warmed up the fume’s odor went away. After transporting her children to school, while driving back to her residence at approximately 25 - 30 MPH, she noticed that there was smoke coming from the front and the rear of the vehicle. A passing motorist then informed her that the rear bumper of the vehicle was on fire. The Fire Department was contacted and arrived on the scene to extinguish the fire. The State Police also arrived on the scene. A fire report and police report were filed. There were no injuries reported. The vehicle was towed to an independent mechanic but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

NHTSA ODI 11454746

Oct 15, 2021Speed controlCrash1 injury

SUA July 3, 2020, driver was exiting a Kroger fuel station located at 7380 Spout Springs Road, Flowery Branch, Georgia 30542 in the subject 2011 Kia Sorento SUV vehicle. Suddenly and without warning, the subject Kia vehicle began accelerating without throttle input from the driver. The Kia Sorento then struck the rear of a 2014 RAV 4, pushing it across the street and into a Waffle House parking lot. The 2011 Kia Sorento continued accelerating and gained significant speed before striking a nearby curb and fencing, colliding with an embankment of a retention pond, and ultimately coming to rest in the base of the retention pond. The injured driver was transported from the scene by ambulance, where they began receiving the first portion of many treatments for her injuries. Driver believes they are victim to a runaway throttle control malfunction that caused a sudden uncommanded acceleration (SUA). Manufacturer notified. NHTSA has received 54 Vehicle Owner Questionnaires (VOQs), aka U.S. consumer complaints to DOT, regarding Vehicle Speed Control problems with the 2011 Kia Sorento; including NHTSA ID No. 10473983: On August 19, 2012, in Iowa/Missouri, state police footage showed Lauri Ulvestad’s, 47, of Ames, Iowa, 35-minute ride of terror after the accelerator of her Kia Sorento jammed, causing her to careen down a highway at speeds up to 120 miles per hour for 59 miles. The accelerator in this other 2011 Kia Sorento SUV became stuck. A dash-camera video captured by the Missouri State Highway Patrol officers who soon began following her shows the 35 minutes of terror that Ulvestad endured as her car traveled 59 miles at speeds as high as 115 mph. Apparently Kia "technicians were unable to duplicate the issue and this appears to be an isolated incident," per the South Korean company’s statement. "KMA will continue to investigate and analyze the facts of this situation." Source: ABC News. Petition for Defect Investigation. Special Crash Investigation.

NHTSA ODI 11436935

Oct 8, 2021Electrical systemLightsFire1 injury

Passenger low beam kept burning out. I kept replacing. This morning, on my way home from work (I work nights on an ambulance) I could smell burning, and saw that the light was out once again. Got home, and the entire connector/wiring to the bulb was completely melted and sizzling, with a small flame at the base of the plastic connector. This is outrageous. There were recalls for this EXACT issue for other Sorentos, but mine was not included. This could have started a major vehicle fire, and I cannot afford a vehicle electrician. Kia should be replacing this.

NHTSA ODI 11436094

Jul 19, 2021Engine & coolingAirbagsCrashFire

The contact owned a 2011 Kia Sorento. The contact stated while driving at 25 mph, a UPS truck veered off into her lane causing the contact to crash her vehicle into a curb. The contact stated that the next morning, she saw that her vehicle was leaking an immense amount of oil. The contact stated that the check engine warning light was illuminated. The air bags did not deploy. A police report was not filed. The vehicle was taken to a repair shop where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The contact then stated while driving at 55 mph, the vehicle stalled and the contact saw smoke emerging from the engine compartment. Upon exiting the vehicle, the contact opened the hood to fire behind the engine. There were no injuries. The air bags did not deploy. The fire department was contacted but did not extinguish the fire. A police report was not filed. The vehicle was towed back to the repair shop. The repair shop informed the contact that they do not specialize in fires and the vehicle was towed to a local dealer. The vehicle was then diagnosed with the engine needing to be replaced. The vehicle was not repaired. The vehicle was destroyed. The manufacturer had been informed of the failure and informed the contact that they could not assist. The failure mileage was 132,685. The consumer stated the dealer was ceased by Federal Agents for selling vehicles with damaged parts and finance companies fraudulent withdrawal money from the consumer and other accounts.

NHTSA ODI 11425437

Jul 10, 2021EngineFire

Engine has a loud knocking noise also had flames coming from under the hood. No check engine light came on. I was so terrified for my life. Kia has a recall on 2012 - 2019 engine and not 2011 Kia Sorento engines and it’s causing the same issue.. this is not Safe for anyone.. so can you’ll look into this matter and make Kia accountable for the repairs.. total of 187 complaints on the 2011 Kia Sorento engine and nothing is being done… Please help us

NHTSA ODI 11424208

Jun 25, 2021EngineFire

A few days before we were to go on vacation we received a campaign letter from Kia about reprogramming the ecm because of the knock sensors. In this letter it stated that after the repairs were done the would warrant the engine for 10 years or 150000 miles from first in service date. My Kia has 144417 miles on it. Because it was so close to our vacation time I didn't have time to take it to the dealer and get the campaign done on it, I was going to do it when I returned from vacation. When we were returning on I-75 outside Chattanooga Tn I heard a loud noise, check eng light started flashing, it jerked me into the right lane which I barely avoided a crash with a vehicle in that lane, smoke was coming up behind me after getting the vehicle to the shoulder of the road some lady pulled up in front of us and said the car was on fire i raised the hood and it was burning at the firewall and underneath it. I instructed my son to get my wife and 3 yr old grandson out of the car, they were in the back seat. I happened to have a case of water in the ack so I started getting out bottles of water out and pouring them on the flames when a dot truck pulled up with a fire extinguisher and finished putting out the flames. There were no warning lights or noises on before this happened. I have been a mechanic all my life and upon inspection I saw that it had slung a rod out the side of the block and that the oil hitting the hot exhaust had set fire to the vehicle. I had to pay 350.00 to get it towed back to my house. I called Kia on Monday and he took all this information down and then he told me they wouldn't do anything about it because I didn't have the campaign done before it happened. I think that Kia ought to put me an engine in this vehicle

NHTSA ODI 11422246

Apr 27, 2021EngineFire1 injury

TL* THE CONTACT OWNED A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 70 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AS SPARKS AND FLAMES WERE SEEN COMING FROM THE ENGINE COMPARTMENT. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD AND A FIRE EMERGED FROM THE ENGINE. THE CONTACT STATED THAT SHE SUSTAINED AN EYE INJURY DUE TO THE FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT WAS UNAWARE IF A POLICE OR FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A JUNK YARD. THE CONTACT NOTIFIED KIA OF SOUTH AUSTIN (5306 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) AND THEY INFORMED THE CONTACT THAT THEY COULD NOT ASSIST DUE TO THE VEHICLE NOT BEING UNDER A RECALL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11414131

Mar 18, 2021Body & structureEngineFire

I DROVE MY 2011 KIA SORENTO ABOUT 9:15 AT NIGHT. BY 12:45 AM A PASSERBY HAD CALLED 911 DUE TO MY CAR BEING IN FLAMES. I WAS WOKEN UP TO THE FIRE DEPARTMENT ARRIVING AT MY HOUSE AND MY CAR ENGULFED IN FLAMES. AFTER THE FLAMES WERE EXTINGUISHED, THEY CHECKED IT OVER AND DETERMINED THAT IT HAD STARTED IN THE ENGINE AREA. I BOUGHT THE CAR IN 2017 AND IT CURRENTLY ONLY HAS 120,750 MILES ON IT. THEY INVESTIGATED IT AND DETERMINED IT HAD STARTED ON THE PASSENGER SIDE NEAR THE ENGINE. MY CAR IS A TOTAL LOSS AND IT WAS HEARTBREAKING TO WAKE UP TO THAT AT ALMOST 1:00AM. KIA NEEDS TO GET IT TOGETHER AND TAKE CARE OF MY EXPENSES.*DT

NHTSA ODI 11403794

Feb 12, 2021SuspensionBrakesEngineFire

2011 KIA SORENTO EX 3.5 ENGINE SPORT UTILITY VEHICLE HAS RANDOMLY CHANGED IN THE WAY ITS FEELS SAFE WITH ROUGH INSTABILITY IN MY SUSPENSION COMPONENTS.MY BRAKES FAILED WHILE DRIVING ON A RANDOM BASIS AS WELL AS WHEN CAR IS PARKED WILL RANDOMLY CLICK IN MY GEAR SHIFT MECHANISM AND WILL FAIL TO LOCK WHEN CAR IS PARKED AND SHUT OFF IT WILL CLICK WHEN BRAKES ARE DEPRESSED.MY FRONT LIGHTS HAVE DIMMED AND BOTH BRAKE LIGHTS HAVE BURNED OUT CONSISTENTLY AS WELL AS MY STEERING WHEEL HAS FAILED WITH ELECTRICAL COMPONENTS RANDOMLY.CAR HORN IS INOPERABLE AND MY CRUISE CONTROL STOP FUNCTIONING. MY ALTERNATOR BURNED OUT ON ME AND MY CAR HAS HISTORIAL PROOF OF CONSISTENT MAINTENANCE WITH CAR FAX REPORT IN HAND .MY GAS MILAGE HAS SINCE DECREASED. MY SUSPENSION FEELS UNSAFE TO DRIVE AND REALLY BAD ON BUMPS AND AVERAGE ROAD CONDITIONS ARE ALSO VERY UNPLEASANT SO I HAVE PARKED IT UNTIL IT'S FIXED FOR ACTIVE RECALLS AND OTHER POTENTIAL MANUFACTURER DEFECTS

NHTSA ODI 11395866

Aug 27, 2020Body & structureEngineFire

I WAS LEAVING MY MOM HOUSE AROUND TEN O'CLOCK AT NIGHT. AS I WAS FIVE MINUTES AWAY FROM MY APARTMENTS MY CAR MADE A LOUD SOUND AND STARTED TO SLOW DOWN. I STOP MY CAR AND PUT IT UN PARK AND I SEEN SMOKE COMING FROM INSIDE THE HOOD. I GET OUT THE CAR AND GRAB MY SON AND , I KNOCK ON SOMEONE'S DOOR FOR HELP AND AFTER THAT FIRE STARTS. I CALL THE FIRE DEPARTMENT AND THEY CAME IN ABOUT 3-5 MINUTES AND THEY FORCED MY HOOD OPEN DUE TO MY HOOD LATCH MISSING . AFTER THE FIRE WAS PUT OUT I FOUND PIECES OF METAL ON THE GROUND FROM MY KIA.

NHTSA ODI 11351493

Sep 10, 2019Electrical systemAirbagsSpeed controlCrash1 injury

I BROUGHT MY VEHICLE INTO KIA FOR SEVERAL RECALLS. ONE WAS THE DOOR LOCKS BEING FAULTY. I SAID I HAD NO PROBLEMS BUT THEY DECIDED TO REPLACE THEM ANYWAY. NOW MY REAR DOOR LOCK IS BROKEN. THE OTHER ISSUE IS WHEN ACCELERATING THE ENGINE REVS. IT ONLY HAPPENED A COUPLE OF TIMES AT FIRST, BUT NOW IT HAPPENS EVERY TIME I DRIVE. IT SEEMS LIKE THE PEDAL IS GETTING STUCK. MY LAST ISSUE IS THE AIR BAG. I WAS REAR ENDED ON THE HIGHWAY AND PUSHED INTO THE CAR IN FRONT OF ME. THE WHOLE FRONT END WAS BANGED UP AND THE AIRBAG NEVER OPENED.

NHTSA ODI 11254451

Aug 14, 2019Electrical systemAirbagsSeatsCrash

AIRBAG DID NOT DEPLOY DURING ACCIDENT. BEFORE ACCIDENT AIRBAG LIGHT WAS ON AND STEERING WHEEL FUNCTIONS WERE WORKING (CRUISE, HORN, VOLUME ECT.) DRIVER SIDE WINDOW WOULD NOT ROLL UP.

NHTSA ODI 11243908

Jul 3, 2019EngineFire

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 60 MPH, THE VEHICLE DECELERATED. THE DRIVER WAS FLAGGED DOWN BY ANOTHER MOTORIST WHO ALERTED HER THAT FLAMES AND SMOKE WERE VISIBLE UNDER THE VEHICLE NEAR THE TAILPIPE. THE CONTACT IMMINENTLY PULLED OVER TO THE SHOULDER AND EXITED THE VEHICLE. WITHIN SECONDS, THE POLICE AND FIRE DEPARTMENTS ARRIVED AT THE SCENE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE DAMAGE TO THE VEHICLE WAS UNKNOWN. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY AAA CAR INSURANCE BACK TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

NHTSA ODI 11229272

Jun 3, 2019EngineFuel systemFire1 injury

DRIVING DOWN HWY. O IN ORRICK MO WITH TWO OTHER PASSENGERS MY DAUGHTER 15 AND MY GRANDDAUGHTER 5. AROUND 5PM SATURDAY HUNE 2ND A SMELL OF SMOKE CAME THROUGH FRONT VENTS. AS I STARTED TO PULL OVER A SWOOSH SOUND CAME FROM THE CAR AND FLAMES SHOT OUT OF THE HOOD OF THE CAR. THEN FROM UNDER THE DASH INSIDE. THROUGH THE CAR IN PARK AND OPEN THE DOOR. RAN TO GET MY GRANDDAUGHTER OUT OF HER CAR SEAT AND A THIRD PASSENGER MY DAUGHTER GOT OUT OF THE BACKSEAT AS WELL. WITH IN MINUTES THE CAR WAS TOTALLY IN FLAMES.*DT VIN UNKNOWN. CONSUMER STATED SHE SUFFERED 2ND DEGREE BURNS. *JB

NHTSA ODI 11217527

May 1, 2019Electrical systemEngineFire

'TAMARA RECALL' I WAS TRAVELING UP THE INTERSTATE SLIGHTLY UPHILL AT 55 MILES AN HOUR WHEN I BEGIN TO LOSE POWER\SPEED AND BEFORE I COULD GET IT TO THE SHOULDER IT LOST ALL POWER TO GATHER AND SMOKE STARTED COMING IN THE AC VENT WHEN I GOT IT STOPPED AND OPEN THE HOOD IT WAS BURNING AT THE BACK RIGHT HAND SIDE OF THE MOTOR ON SOME WIRING HARNESS I WAS ABLE TO PUT THE FIRE OUT I LATER WAS TOLD THAT IT HAD THROWN A ROD AND WAS MOST LIKELY THE CAUSE OF THE FIRE

NHTSA ODI 11205122

May 1, 2019Electrical systemEngineFire

I WAS DRIVING DOWN THE INTERSTATE SLIGHTLY UPHILL. AT ABOUT 55 MPH WHEN MY SORENTO BEGAN TO LOOSE POWER/SPEED. BEFORE I COULD PULL OFF ONTO THE SHOULDER SMOKE BEGAN COMING IN THROUGH THE A.C VENTS. WHEN I REACHED THE SHOULDER AND OPENED THE HOOD THE BACK RIGHT END OF THE MOTOR WAS ON FIRE FROM THE WIRING HARNESSES. I WAS ABLE TO PUT OUT THE FIRE. UPIN A MECHANIC LOOKING AT IT I WAS TOLD IT HAD THROWN A ROD AND MOST LIKELY THE FIRE.

NHTSA ODI 11205127

Apr 19, 2019AirbagsEngineCrash

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE PRODUCED A LOUD KNOCKING NOISE WHEN THE VEHICLE WAS STARTED. ALSO, WHILE DRIVING 35-48 MPH, A DEER JUMPED OUT INTO THE STREET. THE CONTACT SWERVED AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO FUCCILLO KIA (3900 STATE ST, SCHENECTADY, NY 12304, (518) 847-0800) WHERE THE MECHANIC STATED THAT THE CONTACT SHOULD HAVE THE VEHICLE SERVICED AT THE DEALER'S COLLISION SHOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE BODY DAMAGE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 11197364

Jan 30, 2019EngineFire

2011 KIA SORENTO WAS PARKED IN THE ATTACHED GARAGE AT 7:30 PM. IT HAD A NEARLY FULL TANK OF GAS. NO PROBLEMS WERE NOTED. MY SON WENT CYCLING THE NEXT MORNING AT 5:30 AM AND RETURNED AT 7:30 AM. HE WENT INTO THE GARAGE TO TURN ON SPRINKLER SYSTEM. NOTHING OUT OF THE ORDINARY WAS NOTICED. AT APPROXIMATELY 7:45 AM HE STARTED TAKING A SHOWER. A FEW MINUTES LATER HE HEARD A LOUD POP. THEN A FEW MINUTES LATER ANOTHER LOUD POP. THEN A FEW SECONDS LATER THE LIGHTS WENT OUT. THEN HE HEARD A LOUD BANGING AT THE FRONT DOOR. A MAN WAS YELLING THAT THE GARAGE WAS ON FIRE. MY SON AND ANOTHER YOUNG MAN WHO WAS RENTING ONE OF THE BEDROOMS IN THE HOUSE ESCAPED WITHOUT INJURY. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE BUT THE CAR THE ATTACHED GARAGE WERE COMPLETELY DESTROYED. THE REST OF HOUSE SUFFERED EXTENSIVE SMOKE AND WATER DAMAGE. SEE ATTACHED PICTURE TAKEN AT 7:59 AM. GARAGE IS TOTALLY ENGULFED IN FLAMES. FIRE INVESTIGATORS DETERMINED THAT THE FIRE APPEARED TO BE CENTER AT THE FRONT OF THE 2011 KIA SORENTO. THE CAR WAS TOTALLY DESTROYED. INVESTIGATORS HIRED BY THE HOME INSURANCE COMPANY WERE NOT ABLE TO DETERMINE WHAT COMPONENT IN THE ENGINE COMPARTMENT FAILED AND CAUSED THE FIRE. NOT ENOUGH LEFT TO BE CERTAIN. KIA MOTORS USA HAS STONEWALLED US ALL THE WAY. THEY SENT PEOPLE TWICE TO MAKE SURE THERE WAS NOT SOMETHING ELSE IN THE GARAGE TO BLAME THE FIRE ON AND TO MAKE SURE THAT THE FIRE INVESTIGATORS MADE A DEFINITIVE DETERMINATION OF OF WHAT COMPONENT FAILED OR OTHERWISE HAD TO SAY IT WAS UNDETERMINED. THEY ALSO HIRED A LOCAL LAW FIRM TO OBSERVE ALL THE INVESTIGATION EFFORTS. INTIMIDATION AND STONEWALLING IS WHAT KIA HAS PROVIDED TO US. MY CONCERN IS THAT SOMEONE IS GOING TO HAVE TO DIE BEFORE KIA AND HYUNDAI ADMIT THEY HAVE DEFECT IN THEIR ENGINE MANUFACTURING PROCESS AND GET IT FIXED.

NHTSA ODI 11173061

Jan 17, 2019Fire

I WAS GOING TO MY SISTER-IN-LAWS HOUSE TO PICK UP MY SON. WHILE GOING ABOUT 55MPH DOWN A RURAL ROAD I SEEN A FLASH ON THE ROAD THAT SEEMED TO COME FROM THE FRONT LEFT TIRE AND REALIZED MY KIA HAD CAUGHT FIRE. I PULLED TO THE SIDE OF THE ROAD AND IMMEDIATELY RAN TO THE NEAREST HOUSE FOR HELP. IT WAS ONLY A MATTER OF SECONDS AND MY WHOLE VEHICLE WAS ON FIRE.

NHTSA ODI 11170556

Dec 10, 2018Speed controlEngineFuel system1 injury

RECALL!!!WHEN ACCELERATING MORE THAN 60-80 MPH ON THE INTERSTATE, THE ECO SENSOR LIGHT POPS ON AND MY SUV JERKS BACK THEN PICKS UP SPEED CAUSING THE BACK OF MY HEAD TO HIT YOUR HEAD RESTRAINT. IT IS VERY SCARY!!!!

NHTSA ODI 11157246

Oct 24, 2018Fire

WAS INVOLVED IN A CAR FIRE THAT WAS A TOTAL LOSS OF THE CAR. IT WAS MY DAUGHTER, MYSELF AND 4 DOGS HEADING TO SEE MY DAD IN WIGGINS,COLORADO. IF NEED MY DAUGHTER HAS PHOTOS OF THE CAR FIRE AS WELL AS VIDEOS.

NHTSA ODI 11142449

Oct 5, 2018Electrical systemBody & structureEngineFire

VEHICLES CAUGHT FIRE, HAD PULLED IN THE PARKING LOT AT WORK AND SMOKE BEGAN TO COME FROM UNDER THE HOOD ON THE VEHICLE. WITHIN SECONDS FLAMES HAD ERUPTED AND FRONT END OF CAR WAS COMPLETELY ENGULFED BY THE TIME THE FIRE DEPARTMENT HAD ARRIVED. VEHICLE WAS A TOTAL LOSS.

NHTSA ODI 11133458

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Kia Sorento Plug-in Hybrid verdict →