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What 24 owners told NHTSA about the 2011 Kia Rio

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (24)Crash / fire / injury (4)Engine (7)Airbags (5)Electrical system (5)Brakes (4)Speed control (3)Body & structure (2)Steering (2)Fuel system (1)Wheels (1)

5 of 24 complaints match · Airbags · clear filters

Apr 2, 2020AirbagsCrash1 injury

AS I WAS DRIVING STRAIGHT THROUGH AN INTERSECTION OF WHICH I HAD A GREEN LIGHT, THE VEHICLE COMING THE OPPOSITE WAY THROUGH THE INTERSECTION FAILED TO YIELD AND TOOK A LEFT TURN HITTING ME HEAD-ON. WE WERE EACH GOING BETWEEN 30-35 MILES PER HOUR. I SLAMMED MY HEAD ON THE STEERING WHEEL, SHEARING MY BRAIN FROM THE INSIDE OF MY SKULL RESULTING IN A MASSIVE INTERNAL BLEED. I ALSO SUFFERED A SEVERE CONCUSSION AND TORE SEVERAL LIGAMENTS IN MY NECK. I CURRENTLY CONTINUE TO SUFFER FROM TERRIBLE MIGRAINES AND HAVE BEEN UNABLE TO RESUME MY PREVIOUS PROFESSION AS AN ARCHITECT. WHY DID MY AIRBAG NOT PROTECT ME FROM SLAMMING MY HEAD ON THE STEERING WHEEL? IT SEEMS MY AIRBAG ONLY PARTIALLY DEPLOYED. I REMEMBER IT TOUCHED MY FACE BUT DEFINITELY DID NOT PROTECT ME FROM HITTING MY HEAD ON THE STEERING WHEEL. I WAS IN A SERIOUS BRAIN FOG FOR MONTHS AFTER THE ACCIDENT AND MY LAWYER MIS-ADVISED ME IN NOT PURSUING LEGAL ACTION AGAINST THE AIRBAG MANUFACTURER. NOW THE CAR HAS BEEN SOLD FOR PARTS.

NHTSA ODI 11320026

Dec 17, 2014AirbagsCrash1 injury

MY SON WAS INVOLVED IN AN ACCIDENT WHERE HE REAR ENDED THE CAR IN FRONT OF HIM AT APPROXIMATELY 35 TO 40 MPH. THE AIRBAG IN THE STEERING WHEEL DID NOT DEPLOY!! LUCKILY, HE WAS WEARING HIS SEAT BELT AND SUFFERED BRUISING ON HIS HIP AND SHOULDER. I WOULD LIKE TO KNOW WHY THE AIRBAGS DID NOT DEPLOY. I HAVE VIEWED OTHER REPORTS ONLINE THAT REPORTED THE SAME THING WHERE THE BAGS DID NOT DEPLOY....UPDATED 01/07/15 *BF

NHTSA ODI 10664814

Jul 8, 2014AirbagsBrakesCrash1 injury

I WAS IN COLLISION ON 3/28. I HIT ANOTHER CAR FROM THE BACK. THE AIRBAGS DID NOT DEPLOY. I HIT MY HEAD ON THE STEERING WHEEL. I HAD MY SEAT BELT ON. I WAS SENT TO THE HOSPITAL VIA AMBULANCE. THE CAR WAS A TOTAL LOSS. UPDATED 07/16/14 *BF UPDATED 3/17/2015 *JS

NHTSA ODI 10608963

May 31, 2012Airbags

TL* THE CONTACT OWNS A 2011 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 32,000.

NHTSA ODI 10460156

Sep 6, 2011AirbagsCrash

TL* THE CONTACT OWNS A 2011 KIA RIO. WHILE DRIVING 70 MPH THE VEHICLE CRASHED INTO THE REAR OF A TRUCK BUT THE FRONTAL AIR BAGS DID NOT DEPLOY. THE FRONT OF THE VEHICLE HAD EXTENSIVE DAMAGE. THERE WERE NO INJURIES. POLICE REPORT #TX116X0IRX001 WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,500.

NHTSA ODI 10423937

Working with the data? Download all 24 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Kia Rio verdict →