What 590 owners told NHTSA about the 2011 Kia Optima

THE LIGHTS ON THE VEHICLE BECAME SO DIM IT WAS DANGEROUS TO DRIVE AT NIGHT. I THOUGHT MY NIGHT VISION WAS FAILING, UNTIL A FRIEND RODE WITH ME AFTER DARK AND ASKED IF MY HEADLIGHTS WERE ON. WHEN WE COMPARED THE HEADLIGHTS ON MY VEHICLE COMPARED TO HERS, THE DIFFERENCE WAS STUNNING. I HAD ALREADY HAD THE HEADLAMPS REPLACED IN 2015, BUT THERE WAS NO DIFFERENCE. I WOULD ESTIMATE THAT THE HEADLIGHTS WERE DIM AT LEAST A YEAR PRIOR TO THAT. I TOOK THE VEHICLE TO ANOTHER DEALERSHIP., AND THEY DETERMINED THAT THE REFLECTORS BEHIND THE HEADLIGHTS HAD COLLAPSED, CAUSING THE DIMNESS. THE ENTIRE HEADLIGHT ASSEMBLY HAD TO BE REPLACED IN ORDER TO FIX THIS, AT A SUBSTANTIAL COST. I HAD NO CHOICE BUT TO FIX IT BECAUSE IT HAD BECOME DANGEROUS TO DRIVE AT NIGHT. UPON DOING SOME RESEARCH, I DISCOVERED THAT OTHERS WITH THIS YEAR AND MODEL HAD THE SAME PROBLEM. THIS WAS NOT WEAR AND TEAR. THIS WAS A DEFECT AND SHOULD HAVE BEEN RECALLED. WHEN I HAD THE HEADLIGHT ASSEMBLIES REPLACED, I REQUESTED THE OLD ONES AND I HAVE THEM IN MY POSSESSION. ONE PHOTO SHOWS THE HEADLIGHTS ON MY CAR IN A PARKING RAMP NEXT TO ANOTHER CAR WITH ITS HEADLIGHTS ON. MY CAR IS ON THE LEFT. YOU CAN'T EVEN TELL THE LIGHTS ARE ON.

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TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE DIM AND PROVIDED POOR VISIBILITY WHEN DRIVING. THE CONTACT STATED THAT THE HEADLIGHTS PROJECTED A TRIANGLE SHAPE, WHICH PREVENTED THE CONTACT FROM SEEING THE ROAD. THE CONTACT MENTIONED THAT THE SIDES OF THE VEHICLE COULD BE CLEARLY SEEN, BUT NOT THE FRONT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,988.

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OVER THE PAST 7 YEARS I'VE REPLACED BOTH HEADLIGHTS-LOW BEAM ON AN AVERAGE OF TWICE A YEAR. LOW BEAMS ARE SO LOW IN LIGHTING AND I'M CONCERNED IF THEY ARE ON WHEN DRIVING IN THE DARK. RECENTLY I CHANGED THE PASSENGER SIDE LOW BEAM LIGHT, 2 WEEKS LATER IT WENT OUT AGAIN. HOWEVER PRIOR TO CHANGING THE BULB THE FIRST TIME, I NOTICED THE LENS COVER WAS SO HAZY ON THE INSIDE, LIKE WHITEISH CHALKY LOOKING. I TOOK BULB #2 OUT BUT NOTICED IT WASN'T BURNT OUT. HOWEVER THE WIRES AND THE HOUSING FOR THE BULB PRONGS WERE MELTED. FORTUNATELY IT ONLY MELTED THE PRONG CONNECTION POINT AND WIRES AND DIDN'T SPARK A FIRE. BUT NOW I'M LEFT REPLACING THE WIRING AND LENS COVER ASSEMBLY. I DO UNDERSTAND THAT MY CAR IS 7 YEARS OLD, HOWEVER THE LOW BEAM LIGHTS ON THIS CAR HAVE BEEN NOTHING BUT AN ISSUE FROM DAY ONE AT ZERO MILES. THERE HAVE BEEN MULTIPLE RECALLS AND NUMEROUS ISSUES WITH THIS CAR. LESSON LEARNED....WILL NEVER BUY ANOTHER KIA

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TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO WORK WITHOUG WARNING. THE CONTACT CHANGED THE BULBS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DICK HANNAH KIA (3400 NE AUTO MALL DR, VANCOUVER, WA 98662, 360-342-9104) WHERE IT WAS DIAGNOSED THAT THE BALLAST IN THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

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TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS PRODUCED VERY LITTLE LIGHTING. THE CONTACT CALLED JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN AT 513-682-2500 (LOCATED AT 5815 DIXIE HWY, FAIRFIELD, OH 45014) AND WAS INFORMED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

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THE VEHICLE HEADLIGHTS ARE TOO DIM TO SEE AT NIGHT. ONLINE REPORTS MENTION THE CHROME REFLECTOR INSIDE THE HEADLIGHTS FAILS PREMATURELY. THIS HAS OCCURRED WITH THE HEADLIGHTS, BUT NOT THE HIGH BEAMS. YOU CAN SEE THE REFLECTORS ARE WHITE PLASTIC WITH NO MORE CHROME COATING. WE RARELY USED THE HIGH BEAMS SINCE WE LIVE AND WORK IN THE CITY, AND THE HIGH BEAM REFLECTORS STILL HAVE A CHROME REFLECTIVE COATING. THE LIGHT BULBS ARE VERY HOT AND MOST LIKELY BURNED OFF THE CHROME REFLECTIVE COATING. WE HAVE TO DRIVE WITH THE HIGH BEAM LIGHTS TO SEE AT NIGHT, AND WE ARE IN THE PROCESS OF REPLACING THE ENTIRE HEADLIGHT ASSEMBLIES SO THE LOW BEAM HEADLIGHTS CAN BE USED TO DRIVE SAFELY AGAIN.

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HEADLIGHTS ARE USLESS. THEY ARE SO DIM YOU CAN'T DRIVE THE CAR AT NIGHT AT ALL. THIS IS GOING TO CAUSE A ACCIDENT.

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MY 2011 KIA OPTIMA HEADLIGHTS ARE SUPER DIM. I CAN BARELY SEE WHAT IS IN FRONT OF ME AND THE BULBS CONSTANTLY GO OUT. I HAVE HAD TO REPLACE 4 BULBS (2 ON EACH SIDE) WITHIN A 2 YEAR TIME PERIOD. I HAVE TO DRIVE WITH MY BRIGHT LIGHTS ON WHEN ITS DARK BECAUSE YOU CAN BARELY SEE IF YOU DONT.

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TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT WORK, WHICH CAUSED THE DRIVER TO USE THE HIGH BEAMS AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED FUCCILLO KIA OF WESLEY CHAPEL AT 813-395-0347 (28555 FL-54, WESLEY CHAPEL, FL 33545) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

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HORRIBLE & DANGEROUS LOW BEAM LIGHTING ON THE 2011 KIA OPTIMA I OWN. IT HAS BEEN THIS WAY FOR ABOUT A YEAR, AND I HAVE CHANGED BULBS, TAKEN TO DIFFERENT SERVICE STATIONS, ETC. THE GOOGLE REVIEWS ARE HORRIFYING, SAYING PEOPLE ARE BEING CHARGED $900+ DOLLARS FOR FIXING THE DETERIORATION OF THE PAINT SURROUNDING THE LIGHT. I PRAY THAT'S NOT THE CASE. YOU SIMPLY CAN NOT SEE WHILE DRIVING AT NIGHT, AND EVEN THE HIGH BEAMS ARE MUCH MUCH MUCH MORE FADED THAN "WORKING & NORMAL" LIGHTS. IT"S AWFUL AND KIA NEEDS TO FIX THIS FOR CONSUMERS! BEFORE SOMEONE GETS HURT!!!

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LOW BEAM HEADLIGHTS ARE VERY DIM, TO THE POINT OF BEING VIRTUALLY USELESS. FOG LIGHTS PROVIDE MORE LIGHTING. REPLACED BULBS TO NO AVAIL. HIGH BEAMS WORK GREAT. POSSIBLE THAT THE REFLECTIVE COATING INSIDE HID HOUSING HAS BURNED OFF.

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LOW BEAM HID HEADLAMP ILLUMINATION HAS GOTTEN PROGRESSIVELY WORSE OVER THE LAST YEAR, TO THE POINT AT WHICH DRIVING AT NIGHT WITH THE LOW BEAMS ON IS A HAZARD AND THE FOG LAMPS ARE NOT ONLY REQUIRED TO BE ON BUT ALSO PROVIDE NEARLY ALL OF THE FORWARD ILLUMINATION. DEALER HAS INSPECTED THE ELECTRICAL COMPONENTS, REPLACED THE AUTO LEVELING MODULE AND HID BULBS AND CLEANED THE REFLECTORS WITHIN THE HEADLAMP ASSEMBLIES. I HAVE SEEN COMPLAINTS ONLINE THAT THE REFLECTIVE MATERIAL WITHIN THE HEADLAMP ASSEMBLIES MAY FAIL MAKING THE LOW BEAMS INEFFECTIVE AS THE LIGHT IS NOT PROJECTED DOWN THE ROAD. I AM NOT SURE IF THIS IS THE CASE, BUT SUSPECT THAT IT MAY BE.

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TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM AND IT WAS DIFFICULT TO SEE THE ROAD PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (GRIFFIN MOTORS, 11031 PERRY HWY, MEADVILLE, PA 16335). THE CONTACT STATED THAT THE DEALER WANTED TO CHARGE $300 TO REPLACE THE HEADLIGHTS. THE CONTACT TOOK THE VEHICLE TO HIS PERSONAL MECHANIC. THREE MONTHS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

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MY LOW BEAM HEADLIGHTS ARE EXTREMELY DIM TO THE POINT WE HAVE QUESTIONED IF THEY WERE EVEN ON AT TIMES. HAVE REPLACE THE BULBS WITH THE SAME ISSUE. THERE IS SOME LIGHT TO THE LEFT AND TO THE RIGHT BUT NOTHING STRAIGHT AHEAD INDICATING THE REFLECTORS ARE NO LONGER INTACT.

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BOUGHT 2011 KIA OPTIMA NEW. WIFE DRIVEN TO WORK DURING DAYLIGHT HOURS. RECENTLY DROVE IT AT NIGHT AND NOTICED DIM LOW BEAMS AS WELL. TOOK CAR TO DEALER FOR CRANKSHAFT RECALL AND HAD THEM LOOK AT HEADLIGHT LOW BEAMS. SURPRISE, WE NEED 2 NEW HEADLIGHT ASSEMBLIES PLUS INSTALLATION.. ABOUT $1000+. REFLECTIVE MATERIAL MELTED/DETERIORATED. DEALER CLAIMS IGNORANCE AND TRIES TO SAY WE HIT A BUMP CAUSING ISSUE . DENY, DENY, DENY. I WON'T WAIT FOR ANY RECALL OR RESTITUTION, I'M GONNA TRADE THE PROBLEM DOWN THE ROAD. BUYER BEWARE !!! BTW , WE HAVE REPLACED INTERIOR LIGHTING SWITCH AT $300+ AND ALSO A/C COMPRESSOR AT $1700. THE CAR HAS 68,000 MI ON IT AND HAS COST US $2000 OUT OF POCKET IN WHAT I CONSIDER PREMATURE FAILURES. NOT TO MENTION THE HEADLIGHT COST. NOT HAPPY WITH KIA ,,!!!!

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BOUGHT 2011 KIA OPTIMA USED WITH 75K MILES ON IT. DID NOT REALIZE IMMEDIATELY THAT THERE WAS AN ISSUE WITH THE PASSENGER SIDE HEADLIGHT BEING REALLY DIM. I BOUGHT THE EXTENDED WARRANTY AND CALLED THE KIA DEALER AND MENTIONED MY ISSUE AND THE SERVICE ADVISOR SAID IT WAS PROBABLY A WIRING ISSUE OR A GROUND ISSUE AND THAT IT PROBABLY WOULD NOT BE COVERED BY THE WARRANTY. THE CAR IS NOT SAFE TO DRIVE AT NIGHT WITHOUT THE HIGH BEAMS ON. WHEN DRIVING AT NIGHT VISIBILITY IS GOOD WITH HIGH BEAMS ON, WHEN SWITCHING TO LOW BEAMS FOR ONCOMING CAR, YOU ARE DRIVING BLIND, HOLDING THE WHEEL STEADY AND HOPING YOU STAY ON THE ROAD UNTIL THE ONCOMING CAR PASSES AND YOU ARE ABLE TO TURN YOUR HIGH BEAMS BACK ON AGAIN. TOOK THE CAR TO A MECHANIC AND HE TESTED THE ELECTRICAL, GROUND AND BULB AND THERE WERE NO ISSUES. UPON PUTTING A SCOPE INSIDE THE HEADLIGHT ASSEMBLY WHERE THE BULB GOES, HE FOUND A PILE OF CHROME SHAVINGS SO THE HEADLIGHT REFLECTIVE HOUSING DETERIORATED. ONLY WAY TO REPAIR IS TO REPLACE WHOLE HEADLIGHT UNIT ASSEMBLY. AFTER SEARCHING ONLINE, REALIZED THERE ARE MANY COMPLAINTS FOR THIS SAME ISSUE ON THIS MODEL OF CAR FOR MULTIPLE YEARS NOW. OWNERS BEWARE OF THIS SAFETY ISSUE AND DON'T LET PEOPLE RIP YOU OFF BY CHARGING YOU TO GO DOWN THE WRONG/ELECTRICAL PATH TO FIX. POTENTIAL BUYERS BEWARE: IF YOU HAVE TO PAY TO HAVE THIS FIXED AT A DEALER IT CAN COST BETWEEN $500 AND $800 AND IT MAY ONLY BE A MATTER OF TIME BEFORE IT IS AN ISSUE AGAIN. SEEMS LIKE THIS SHOULD BE A SAFETY RECALL BY KIA.

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THE LOW BEAM HEAD LIGHTS OR ALMOST USELESS AT NIGHT. FROM WHAT I HAVE READ THE REFLECTIVE PAINT USED BURNS OFF AFTER A COUPLE YEARS OF USE. I HIGHLY DOUBT THAT IT MEETS THE ILLUMINATION STANDARDS OF THE NATIONAL TRAFFIC AND SAFETY ASSOCIATION. I LIKE HAVING 2 WEAK FLASH LIGHTS TAPED TO THE HOOD.

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APPARENTLY MY HEADLIGHTS HAVE BECOME COMPLETELY USELESS. I BOUGHT THIS CAR USED A YEAR AGO AND WAS ASSURE THAT IT WAS JUST CLOUDY HEADLIGHT COVERS AND THEY WOULD "BUFF" THE LIGHTS BEFORE I TOOK IT HOME. SEVERAL TRIPS LATER I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO. THE LIGHTS ARE SO DIM I'VE BEEN PULLED OVER TWICE AND TOLD THAT MY LIGHTS NEEDED TO BE REPAIRED. LUCKILY BOTH TIMES I WAS ABLE TO PROVIDE PROOF THAT THE LIGHTS HAVE BEEN WORKED ON AND WAS NOT TICKETED. I HAVE CHANGED TO TWO DIFFERENT BRIGHTER BULBS AND STILL ITS USELESS. I CAN ONLY DRIVE MY CAR AT NIGHT WITH THE HIGH BEAMS ON. WHAT A WASTE.

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BOTH LOW BEAM LIGHTS HAVE MELTED THE REFLECTORS. TOOK INTO DEALER AND THEY HAVE NO CLUE WHAT HAPPENED. IT SEEMS A LOT OF OTHER PEOPLE HAVE THIS SAME ISSUE. THE LIGHTS ARE SO DIM, ARE MELTED INTO OTHER POSITIONS AND DON'T EVEN SHINE ON THE ROAD. IT'S VERY DANGEROUS, AND THE EATER WANTS ME TO PAY FOR 2 NEW LIGHTS SYSTEMS FOR THE CAR

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LOW BEAMS ARE VERY DIM DUE TO INTERNAL HEAD LIGHT CUP CHROME WORN OUT , CAN'T SEE MORE THAN 3 FEET AHEAD AT NIGHT , UNLESS I USE HI BEAMS .

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THE LOW BEAM HEADLIGHTS ARE VERY DIM EVEN WITH NEW BULB REPLACEMENTS. FOUND THAT THE REFLECTIVE MATERIAL INSIDE THE HEADLIGHTS MELTED. NOT SAFE TO DRIVE AT NIGHT NEED TO USE THE HIGH BEAMS ALL THE TIME.

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TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED IN THE RAIN, THE FLOOD LIGHTS DID NOT TURN ON WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

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(DIMMED HEADLIGHT) I HAVE OWNED MY 2011 OPTIMA SINCE 2013 AND SUMMER OF 2016 NOTICE MY HEADLIGHTS WERE REALLY DIMMED TO THE POINT WHERE YOU CANT SEE PAST 10-20 FEET IN FRONT OF YOU. REPLACED 2 HEADLIGHT BULBS W/ SYLVANIA SILVERSTAR BULBS AND HEADLIGHTS ARE STILL VERY DIMMED. LOOKS LIKE THEY REFLECTORS INSIDE THE BEAMS ARE BURNT/MELTED CAUSING THE LIGHTS TO LOOK DIM. I WOULD DEFINITELY CONSIDER THIS A SAFETY HAZARD SINCE I CANT REALLY SEE ANYTHING ON THE ROAD. IT WOULD BE NICE IF KIA LAUNCHED A WARRANTY ENHANCEMENT FOR HEADLIGHT PROBLEM SINCE I WOULD CONSIDER THIS A DESIGN/ENGINEERING FLAW SINCE IT WAS FACTORY BULBS WERE ORIGINALLY IN THE HEADLIGHT ASSEMBLIES. UNSAFE HEADLIGHT VISIBILITY.

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MY WIFE TOLD ME SHE COULDN'T SEE GOING TO WORK IN THE EARLY MORNING. I TOOK HER CAR OUT IN THE EVENING TO FIND YOU COULD ONLY SEE A FEW FEET IN FRONT OF THE CAR. I AM AN ELECTRICIAN AND RAN A COUPLE OF TESTS ONLY TO FIND EVERYTHING CHECKED OUT. I READ IN A KIA CAR FORUM ABOUT THE REFLECTIVE PAINT MELTING INSIDE THE LOW BEAM CUP. I ORDERED AN AFTERMARKET REPLACEMENT AND THINGS WORKED GREAT. I TOOK APART THE ORIGINAL AND SENDING A PHOTO OF THE MELTED PAINT. HERE IS A WEBSITE WITH OTHERS HAVING THE SAME ISSUES. HTTP://WWW.CARCOMPLAINTS.COM/KIA/OPTIMA/2011/LIGHTS/EXTERIOR_LIGHTING.SHTML

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THIS 2011 KIA HEADLIGHT BULB WAS REPLACED, HOWEVER THE LIGHT QUIT WORKING. WAS INFORMED THAT LIGHTBULB MELTED AND ENTIRE HEADLIGHT NEEDED TO BE REPLACED. ALSO HAVE TO DRIVE WITH HIGH BEAMS AT NIGHT FOR BETTER LIGHTING

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