What 590 owners told NHTSA about the 2011 Kia Optima Phev

THE AIRBAG INDICATOR ON MY DASHBOARD REMAINS CONSTANTLY ILLUMINATED. IT HAS BEEN THIS WAY SINCE APRIL 2018 WHEN THE FRONT END (JUST RIGHT OF CENTER) WAS IMPACTED. HAVE BEEN TO KIA PERFORMANCE CENTER IN MOOSIC PA AND WAS TOLD THERE IS NOTHING THAT THEY CAN DO REGARDING THIS MATTER. ALSO, MY VEHICLE WAS REPAIRED AT ERTLEY MOTORWORLD AND THEY TOO STATED THAT NOTHING CAN BE DONE ABOUT THIS.

NHTSA ODI 11353623

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, ANOTHER VEHICLE REVERSED INTO THE FRONT OF HER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE AIR BAG AND TRACTION WARNING INDICATORS WERE ILLUMINATED. THE CONTACT SUSTAINED A CONCUSSION, NECK INJURY, AND CONVERGENCE INSUFFICIENCY TO THE LEFT EYE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE VEHICLE WAS TAKEN TO KIA OF BEDFORD (LOCATED AT 18180 ROCKSIDE RD, BEDFORD, OH 44146, (440) 735-4000) WHERE THEY REPLACED THE BUMPER AND STATED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED FOR CRASH PARTS, BUT NOT FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

NHTSA ODI 11290089

I HAD A FRONT END ACCIDENT ON 1 OCT 2018. MY AIRBAGS DID NOT DEPLOY. I RECEIVED RECALL NOTICE ON 18 OCT 2018. I HAVE CONTACTED KIA CONCERNING THIS MATTER SEVERAL TIMES, THEY WILL NOT RESPOND TO ME.

NHTSA ODI 11267907

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE MAKING A LEFT TURN, THE CONTACT'S VEHICLE CRASHED INTO THE DRIVER'S SIDE OF AN ONCOMING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT BUMPER WAS SEVERELY DAMAGED AND HAD TO BE REPLACED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE DEALER (EVERGREEN KIA, 9205 S WESTERN AVE, CHICAGO, IL 60643, (800) 556-5223) WAS NOTIFIED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000. *TT UPDATED 11/19/18*JB

NHTSA ODI 11130261

I RECEIVED A RECALL NOTICE ON MY AIRBAGS ON 8/15/2018 ON 8/16 I WAS REAR ENDED BY A BIG WORK TRUCK AND PUSHED INTO ANOTHER VEHICLE. 5 CARS INVOLVED. MY VEHICLE IS TOTALED THE AIRBAGS DID NOT DEPLOY

NHTSA ODI 11123102

TL* THE CONTACT OWNED A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, A DEER CROSSED IN FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND REPAIRED. THE REPAIRS WERE UNKNOWN. THE DEALER (BLACKWELL CHRYSLER DODGE JEEP RAM FIAT KIA 4874 RIVERSIDE DR, DANVILLE, VA 24541(434) 792-8853) WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TT

NHTSA ODI 11081552

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE REVERSING THE VEHICLE, IT INDEPENDENTLY ACCELERATED IN REVERSE AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE THEN ACCELERATED FORWARD AND CRASHED INTO A HOUSE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10875726

I WAS SITTING IN A TURN LANE, TO TURN LEFT. THERE WERE TWO LANES TO MY RIGHT FOR TRAFFIC. I WAS WAITING FOR A CAR COMING FROM THE OPPOSITE DIRECTION. I HAPPENED TO LOOK IN MY REAR VIEW MIRROR AND IT WAS COMPLETELY TAKEN UP BY THIS RED OBJECT, WHICH HAPPENED TO BE A CAR. IMMEDIATELY I FELT A TERRIBLE SHOCK AND MY CAR WAS LIFTED UP IN THE REAR AND THE FRONT END POINTED AT THE ROAD. THIS CAR DROVE ME APPROXIMATELY 40 YDS. UP THE ROAD. THE AIR BAGS DID NOT DEPLOY...NONE OF THEM AND THERE WAS $12,000 WORTH OF DAMAGE DONE TO MY CAR. I STILL HAVE LOWER BACK PAIN AND SEVERE CRAMPS ON THE LEFT SIDE OF NECK AND HEAD. OF COURSE THE DRIVER WAS DUI, NO LICENSE, NO INSURANCE AND LEFT THE SCENE OF THE ACCIDENT. ON 10/22/12 MY WIFE HAD DRIVEN HOME FROM FLORIDA TO TN. SHE TURNED ON A STREET HEADING UP A HILL TOWARD OUR HOME. SHE WAS GOING APPROXIMATELY 25 MILES PER HOUR, WHEN AN OLDER GREY TRUCK COMING DOWN THE HILL CROWDED HER OFF THE ROAD. SHE SWERVED TO HER RIGHT AND HIT A 700 LB. MAILBOX(CEMENT & BRICKS) THIS ACCIDENT TORE THE RIDE SIDE FRONT END BACK BY 4 FEET, ALSO BUCKLING THE HOOD AND POPPING RIVETS IN THE MOTOR. THE AIR BAGS AGAIN FAILED TO DEPLOY. THERE HAS TO BE SOMETHING WRONG WITH THE 2011 KIA OPTIMA'S AIR BAGS. SHE BLOODIED HER NOSE AND HAD A GASH IN HER RIGHT WRIST. THERE4 IS ABSOLUTELY NO SENSE OF HAVING AIR BAGS WHEN THEY DON'T DO AS THEY SUPPOSED TO. THIS MUST BE EXPLORED AND THE REASON FOUND! THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. *TR

NHTSA ODI 10481539

I WAS STOPPED, 2ND IN POSITION, AT A STOP LIGHT. I WAS REAR ENDED BY A NISSAN SENTRA DOING APPROXIMATELY 50 TP 55 MPH. MY CAR WAS HIT IN THE REAR, PUSHING THE FRONT INTO A DUALLY. THE AIRBAGS DID NOT DEPLOY. I STRUCK MY HEAD ON THE STEERING WHEEL. I WAS WONDERING WHY THE AIRBAGS DID NOT DEPLOY. THE FRONT LEFT BUMPER WAS SEVERELY DAMAGED AS THE LEFT REAR BUMPER. IN ALL, THE CAR WAS A TOTAL LOSS. *TR

NHTSA ODI 10449649

I WAS TRAVELING 55MPH BEHIND A VEHICLE WHO SUDDENLY SWERVED OUT OF THE WAY INTO THE RIGHT HAND LANE. THERE WAS A CAR STOPPED IN THE LEFT HAND LANE, UNABLE TO STOP IN TIME I STRUCK THE BLACK JEEP LIBERTY IN THE REAR BUMPER MORE TOWARD THE DRIVER SIDE WITH THE THE PASSENGER FRONT BUMPER OF MY CAR. ( KIA OPTIMA) MY AIR BAG DID NOT DEPLOY AND I DID STRIKE MY HEAD, ALTHOUGH I AM NOT SURE IF I HIT IT ON THE WINDSHIELD OR ON THE GLASS TOP. MY CONCERN IS MY SEATBELT DID NOT ENGAGE PROPERLY ALLOWING ME TO STRIKE MY HEAD. AND AGAIN THAT THE AIRBAGS DID NOT DEPLOY. *TR

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