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What 481 owners told NHTSA about the 2011 Jeep Wrangler

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (481)Crash / fire / injury (35)Airbags (144)Fuel system (99)Electrical system (83)Steering (58)Transmission & drivetrain (40)Suspension (39)Engine (36)Body & structure (27)Brakes (27)Speed control (18)

4 of 481 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Jun 10, 2019Transmission & drivetrainBrakesCrash

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT AFTER PARKING ON A SLIGHT INCLINE AND TURNING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY ROLLED FORWARD AND CRASHED INTO A TREE. DURING THE INCIDENT THE EMERGENCY BRAKE WAS ENGAGED AND THE GEAR SHIFTER WAS IN FIRST GEAR. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (1200 E. CARROLL ST, TULLAHOMA, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 11219071

Jan 24, 2019Transmission & drivetrainBody & structureEngineFire

STARTED ON FIRE,STRUGGLED GOING UP HILL THEN STARTED ON FRE

NHTSA ODI 11171791

Jan 11, 2016Transmission & drivetrainEngineFire

MONDAY, JANUARY 11, 2016 4:21 PM TRANSMISSION FIRE. 2011 JEEP WRANGLER RUBICON WITH 81K MILES ALL MAINTENANCE. NO MODIFICATIONS AND NO OFF ROADING. LOST POWER ON AN INCLINED ROAD. THEN THE CAR SHUT OFF AFTER ALL THE PANELS WENT CRAZY AND THEN BLACK SMOKE STARTED POURING OUT OF THE HOOD AREA. ONLY THING THAT KEPT MY CAR FROM GOING UP IN FLAMES WAS IT WAS POURING DOWN RAIN AND I WAS ON AN INCLINE. THE 100000 MILE / 5 YEAR POWER TRAN WARRANTY ENDED THE DAY BEFORE THIS HAPPENED. AT THE TIME I DID NOT KNOW IT WAS AN ENGINE FIRE DO TO THE RAIN AND ALL THE BLACK SMOKE. THE DEALERSHIP HAS BEEN NO HELP AND BOTH DID NOT EVEN MENTION FIRE UNTIL I DID FURTHER INVESTIGATION AND HAD A PRIVATE MECHANIC LOOK AT IT. I AM IN THE PROCESS OF WAITING ON AN INSURANCE ADJUSTER TO COMPLETE THEIR INVESTIGATION.

NHTSA ODI 10819542

Mar 18, 2014Fuel systemTransmission & drivetrainElectrical systemFire

USING MY 2011 JEEP WRANGLER (RIGHT HAND DRIVE), I DELIVER MAIL FOR THE U.S. POSTAL SERVICE. WAS DELIVERING MAIL ON MY RURAL ROUTE. DATE WAS 4TH OF FEB.2014. THE PROBLEM WAS A FIRE IN THE ENGINE COMPARTMENT. CAUSING DAMAGE TO THE WIRING HARNESS , MANY OTHER WIRES, COMPARTMENT PLASTICS ,AND GAS LINE. THE CAUSE APPEARS TO BE HOT OIL FROM THE TRANSMISSION DIPPING ONTO THE ENGINE AND TRANSMISSION . I ONLY SEE THAT THE FILL TUBE ON THE TRANSMISSION WAS THE LEAK. I HEARD A FIRE IGNITE , OPEN THE CAR HOOD AND SEEN THE BLACK SMOKE I THEN PUT OUT THE FIRE. IT IS NOW THE DATE-MARCH 18 ,2014. I HAVE NO SUPPORT FROM CHRYSLER CORPORATION FOR REPAIR OF MY PROBLEM. THEIR INVESTIGATION STATED AN INVESTIGATION INTO THE INCIDENT FOUND NO MANUFACTURING DEFECT THAT CAUSED THE INCIDENT ON 2-3-2014. I HAVE NOW TURNED THIS OVER TO MY CAR INSURANCE COMPANY . THEY SAY I SHOULD USE THE LEMON LAW. THIS VEHICLE WAS REPAIRED FOR A BAD TRANSMISSION IN NOV. OF 2013. I DO NOT SEE WHY I SHOULD OF HAD MORE PROBLEMS. THE INSURANCE COMPANY COST TO REPAIR IS $5000. IF THE TRANSMISSION IS BAD I WAS TOLD BY THE DEALER FOR THE JEEP ,A NEW TRANSMISSION WOULD COST ME PERSONALLY $5000. THANK YOU. *TR

NHTSA ODI 10573180

Working with the data? Download all 481 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Jeep Wrangler verdict →