What 481 owners told NHTSA about the 2011 Jeep Wrangler

Airbag light is on dealer put clockspring in and still on dealer said there was a recall on 2011 Jeep Wrangler but only right handed vehicles and mine is left handed

NHTSA ODI 11570372

(1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. There is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.

NHTSA ODI 11561572

The check-valve nipple on the gas tank of my 2011 Jeep Wrangler is broken. You can see it and smell the gas vapors leaking from this nipple. The vehicle has 86K miles. The Jeep failed our Delaware state inspection because the check engine light came on. The Jeep smells like gas and in addition to harmful vapors, it is a serious safety issue and an explosion danger. Two service stations attempted to fix this without success. The error code is P0455 for an emissions leak. The most recent service station ordered several previously-owned Jeep gas tanks but they all had this same failure. They next ordered a new gas tank from Jeep which was out of stock for several months, indicating they can not keep up with the demand for these failing nipples. When the new gas tank finally came in, this same nipple was broken and this was a brand new gas tank. If you go on line, you will see this is a common problem and a safety issue. As a former engineer for Ford Motor Company, it is clear Jeep has a design flaw that will break and cause a safety risk to customers. The material is wrong for this application, and there is not enough strain relief where this nipple is located. It will inevitably break on all Jeeps at some point in time causing this safety risk. I told the service station that there is no reason to replace the gas tank because this nipple will simply fail again. They have other Jeeps they are working on with this same problem so had no problem canceling my service request. Please address this problem with Jeep before someone is injured or killed.

NHTSA ODI 11557811

The clutch. I was driving down the freeway and the clutch went out. Yes, Champion Jeep Dodge confirm the clutch system went out. Yes, I was told they do not cover the clutch. There was no one he signed symptoms or problems. I did take it back to AutoNation on 2 other occasion complaining about the brakes and the emergency. I have had this vehicle less than 7 months and had nothing but problems. I paid Auto Nation $6,500 for this Lemon vehicle & purchase the extend warranty plus, because I was told if anything breaks down with this vehicle, I would be covered bumper to bumper on this vehicle within the 2-year time period, under this extended warranty plus. Todd told me It would cover everything under the warranty and specifically the clutch, transmission, motor & electronics. My brother asked Todd several times precisely about the clutch and was told yes with the extended warranty plus, it covers everything major on this vehicle. With the Extended Warranties Plus, You ARE COVERED BUMPER to BUMPER, this is the most comprehensive coverage. NOW, I am asking you to put me in another vehicle until you get this figured out. I am requesting Auto Nation to get me in another vehicle, because I believe this is a LEMON vehicle and I am tired of all the problems with this truck. If you can assure me that Y'all is going to handle this ongoing problem with my Jeep. This Jeep was at Delta World Tire June 13 – 19 and then I transferred to Champion Chrysler Dodge Jeep on the 19th of June waiting for approval. Auto Nation extended warranty denied claim on vehicle (Denial Reason for the Case [XXX]). Delta World tire was the Preferred shop but was behind in workload and short on mechanics. So, I had to tow it to Champion Jeep Dodge. So please let me know how much longer it is going to take to decide what you all going to do about the LEMON vehicle you sold me and when to come over to Mobile and pick up another vehicle. I Anticipate and answer immediately! I have a letter I wrote INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11556725

In 2013 and 2014 my wife complained of the jeep having the "death wobble" on several occasions when she hit a bump on the highway at speeds of 40 MPH or higher. She would slow down to less than 10 mph for the wobbling to stop. The dealership attempted to determine what the issue was but was not able to find anything wrong. We had the same issue with our 2008 wrangler, and after paying over two thousand dollars in vain attempts to have the problem resolved, and a couple of issues caused by poor workmanship by the dealer, we traded that car in for the 2011 model. My wife seldom drove the jeep for the next few years due to terminal illness. I started driving it regularly in 2020 and found that the same condition was still occurring. While it does not happen every time I hit a bump at speeds above 40mph. it is occurring more often and more intensely. As a result of the intensity of the vibrations, I no longer will drive the jeep above 40 mph. It is my opinion that since this issue has been a problem for several models of jeeps over the past few years, it should be repaired by Chrysler/Jeep at no cost to the owners. This sudden vibration has probably caused accidents especially when one has to slow down suddenly, and should be considered a safety hazard.This has been happening with this jeep since at least March of 2014.

NHTSA ODI 11554754

We have been dealing with electrical issues with our Jeep for a few years now. About 2 months ago, the Airbag light turned on the dash, along with the Seatbelt light (although I am buckled in). I have now found that there are up to 6 recalls on the Airbag malfunctioning, but have never receive a recall or mention of this kind of malfunction when buying the car. How can I get this corrected? This car will not keep us safe, better yet pass an inspection with this manufacture's malfunction.

NHTSA ODI 11553866

I have Airbag failure. I had it diagnosed by a local mechanic. My Jeep had Airbag failure in the past and the repair was done by Jeep. Jeep refused to pay for it, although the same year of Wrangler was recalled for the Airbag failures. They returned my money almost 2 yrs later. The current Code is B1B02 (Clockspring). In addition to my Airbag light being on, due to failure (defect), my other gauges are not working properly (gasoline etc.) and the electronics will not work now (buttons on steering wheel for cruise control, radio, trip/mileage etc. Jeep dealerships in Illinois have repeatedly stolen parts off my Jeep Wrangler Rubicon, as it is a "Special Edition" Black Ops package. I have also caught a Jeep technician draining my coolant, which he spilled all over my radiator, in an attempt to tell me I had a "leak" and all the coolant is gone. He tried to "bend" my waterpump (in front of me) and I demanded he return my keys & I left. I've run out of reputable dealerships to take my Jeep. PLEASE HELP! I have a disabled child who rides with me & I cannot be without Airbags. Since day of purchase, this Jeep has been riddled with KNOWN DEFECTS. The local mechanic told me there was a Recall. Jeep has not notified me of Recalls or ANY information in several years, as a result of my complaints to the Manufacturer's Administrators about the continuous theft and fraud by their dealerships and the defects in my Jeep.

NHTSA ODI 11552031

on 10/18/2023 my 2011 jeep wrangler jk sport was driving on highway I-270 . after driving for 10 miles the jeep started to jump back and forth like it was running out of fuel . then the jeep just died while driving in the fast lane. I managed to get it to the side break down lane by coasting it over with out injury's ,but almost caused tree car crash by them avoiding contact with my jeep. I had the jeep towed home by friend and had it checked out there was not dash lights , not radio , no headlights , and when the key was turned on the dash would not light up or start at all . I call the dealer for there information on this . They told me that the ignition switch was not working. I replaced it with 2 other switches and still same problem . I finally had an associate that works at a dodge dealer come to look at it as a favor. He told me the TIPM module was not working by not allowing power to distribute to the electrical components and also fuel pump. therefore I would have to get the TIPM MODULE replace or repaired . This is not the 1st time he has seen this happen, he has seen lost of complaint on this issue from other owners and repair shops and then told me that I was very lucky that the jeep di not get hit on me injured from it shutting off on the highway. I told him that I would not include his name in my report to you or the dodge dealers , he does not want to get in any trouble or loose his employment and I respect that .

NHTSA ODI 11551000

My airbag light has been on and off but mostly on for months. After searching online I see that there's been hundreds of thousands of recalls for the exact part that had malfunctioned according the dealership and I will still have to pay for diagnosis, parts, and service, out of pocket.

NHTSA ODI 11550527

There is a well known design flaw with the Jeep Wrangler JK parking brake. The parking brake handle is comprised of two springs, a clutch spring and a clock-spring, which keep tension on the parking brake lines. When this spring system fails, which it commonly does, the parking brake handle can be pulled all the way to the top without engaging the parking brake and holding the vehicle. The clutch spring has a extended tail which is supposed to be retained behind a small piece of upright stamped metal, the stop, in order to maintain tension on the spring, which enables proper operation of the parking brake lever. However, the piece of stamped metal is so small and inefficient, that the clutch spring tail flips past the stop, and the spring loses all tension, and in turn, the parking brake doesn't work. There are numerous YouTube videos of this well-known design flaw, with various questionable home remedies. Jeep needs to create a safe fix for this issue to ensure a properly working parking brake, which is especially essential for manual shift vehicles such as mine. The photo attached shows the temporary home fix I created with a washer to get the clutch spring tail to remain in the proper position behind the stop.

NHTSA ODI 11542354

I have a 2011 Jeep Wrangle that has multiple airbag issues and 17 yr that is Autistic driving it. I request proof that recalled have been done by Jeep and was told we have no open recalls but they are unable to prove they even looked at the truck. What is frightening is the airbag light and seat belt light have come on and we have checked there is no record of any recalls being done. The truck was built on the day, date, location of where the recalls are from in the same building time. This seems shady that not myself or out dealer can acquire proof these this have been done. I think it is very conserving that a car company can claim a recall and decide that only 5,300 of 10,000 Jeeps made do not apply to a recall. Then let’s add a manufacturer can not prove any recalls have been done at all and I have a full history report never one mention but yet there are no recalls. This is dangerous as an airbag can be a a Grenade if it deploys. I think this is something that should not be hidden from consumers and manufacturers should have to supply this information of proof. Also we should know why only 1 car is not recalled while every other one is recalled. I would like your involvement is getting our family recall information. To ensure my child will not be killed if he is in accident. We are NOT looking for something free we are looking for proof the manufacturer is doing what they should be. [XXX] [XXX] ---Ge6cZIZlZqVFqInquKDCcS6_GDrblpsv3R2skjE7CselV5YpyTTpNaW9i3rGPua510dathdv2UCD2D-97y4cWO4D9_F4yaUc9kfNb8kwRxkYDihMVVsTSbE7oAQSVzzxxkFNlGRfljNjSRy32TX0V Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11538278

The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.

NHTSA ODI 11529617

Wheel studs sheared off on the highway and the tire dismounted from the vehicle while in transit. Wheel studs are being replaced but will be available for inspection. The wheel hit another car and this could have caused a worse accident as there were no functioning brakes and steering was impacted. No advanced warnings were present.

NHTSA ODI 11526283

The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning light illuminated and then turned off independently while driving at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 122,420.

NHTSA ODI 11521358

Jeep wranglers have a common problem with the fuel inlet. It clogs over time then will cause fuel to spill over or click off constantly while fueling the vehicle. This gets worse in cold months. I have spilled fuel hundreds of times over the years while fueling. Jeep forums and YouTube talk about the widespread issue. No warranty or recall? Perhaps after a gas station goes up in flames

NHTSA ODI 11521444

I have a bad clockspring in my Jeep Wrangler causing my airbag indicator to come on

NHTSA ODI 11521074

Air bag light on check Engine light on diagnosis says clock spring is bad passenger airbag may deploy or may not deploy. Chrysler refuses to make repairs claiming my vin number doesn’t show any recalls for the driver side just the passenger side which was repaired.

NHTSA ODI 11515604

Air bag lights on traction control light on the clock spring is bad dealer won't fix is dispite recalling a haft million jeeps

NHTSA ODI 11500899

TIPM failure. Lights, Turn Signals, Fuel Pump, Windshield wiper malfunctions. 89,000 miles on car. Wipers went to constant on. Lights went to off. Turn signals ceased working. This was a know issue for Chrysler. The TIPM was recalled on other Jeep and Chrysler models.

NHTSA ODI 11495685

My clock spring has malfunctioned and I think it should have been in either one of these two recalls M31 or 16V288000. I had or they said they fixed airbag recall but warning symbol is still illumated and steering wheel button s do not work.

NHTSA ODI 11482871

The airbag light is on. I believe it is caused by a faulty clock spring that is dirty/ dusty from driving. There are recalls for other 2011 Jeep Wranglers but it appears that my vehicle is not part of it.

NHTSA ODI 11482810

Air bag warning light will intermittently come on and chime a warning signal, then stay on. I am concerned that the air bag will not deploy if there is an accident.

NHTSA ODI 11478559

Airbag warning lights and chimes go off dozens of times a day as the steering wheel moves slightly off center. I am guessing that the airbag will not deploy during these warning times. This is a safety issue. I have read that it is a common clockspring issue.....but LHD vehicles are omitted? What are you doing about it?

NHTSA ODI 11454455

I have been experiencing the "death Wobble" for many years, and have gone to various shops to find out the problem but have not been able to fix the "death wobble". The entire car shakes and vibrates uncontrollably when I drive on the free way over a bump, or even when I drive on a regular street and hit a bump. The shaking doesn't stop until I come to a complete stop, and that is very dangerous on the freeway. Once the "death wobble" is going on braking and controlling the jeep are nearly impossible. I have recently found out about a class action lawsuit for this very problem, and I believe my car qualifies to be part of this. I have not been able to document this because it doesn't always happen, and when it does I don't have a camera running.

NHTSA ODI 11447794

The contact owns a 2011 Jeep Wrangler. The contact stated that the fuel pump would continuously stop while attempting to refuel the vehicle. Due to the failure, the contact could not gauge when the fuel tank was full; therefore, fuel would splash out of the tank once it reached capacity. The contact stated that fuel would splash onto her clothing or onto her face because of the failure. The contact called a dealer and the service mechanic confirmed that the failure was common and that her fuel tank would need to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 142,000.

NHTSA ODI 11442100