What 481 owners told NHTSA about the 2011 Jeep Wrangler

AFTER MY HORN STARTED GOING ON AND OFF ON ITS OWN, I DID SOME RESEARCH AND FOUND OUT THAT THIS IS TYPICALLY RELATED TO THE TIPM PROBLEM. CONTACTED MY DEALER, AND THEY QUOTED ME $1200 TO REPAIR. ALSO FOUND OUT THAT THIS HAS BEEN AN ISSUE WITH THE 08 MODELS AND THAT THE PART NUMBERS ARE THE SAME, BUT FOR SOME REASON CHRYSLER STOPPED THE RECALL AFTER THE 08 MODELS. MY JEEP HAS ABOUT 71,000 MILES ON IT, WHICH IS BASICALLY NOTHING. AGGRAVATED TO BEYOND BELIEF

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I HAVE A BAD CLOCKSPRING WHICH HAS BEEN RECALLED ON RIGHT HANDED WRANGLERS FOR THE SAME YEAR BUT HAS NOT YET FOR THE LEFT HANDED WRANGLERS AND IT IS CAUSING MY AIRBAG LIGHT TO ILLUMINATE WHILE I AM DRIVING AND WHILE I AM STAYING STILL AND COULD AFFECT MY AIRBAG FROM DEPLOYING WHEN NEEDED.

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FUEL OVERFILL SHUT OFF NOT WORKING RESULTING IN LARGE SPRAY OF FUEL.

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I HAVE UPLOADED A PDF DOCUMENT THAT EXPLAINS MY PROBLEM. THANKS FOR YOUR HELP.

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FUEL OVERFLOWS FROM THEIR TANK DURING THE REFUELING PROCESS. THE FUEL SYSTEM DOES NOT SEEM TO RESPOND TO THE SHUT-OFF MECHANISM, WHICH MEANS GAS SPILLS OUT ONTO THE GROUND, THE CAR AND EVEN THE OWNER. THIS ISN'T A SIMPLE LITTLE FUEL LEAK EITHER, THIS IS MORE LIKE A FUEL GEYSER.

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MONDAY, JANUARY 11, 2016 4:21 PM TRANSMISSION FIRE. 2011 JEEP WRANGLER RUBICON WITH 81K MILES ALL MAINTENANCE. NO MODIFICATIONS AND NO OFF ROADING. LOST POWER ON AN INCLINED ROAD. THEN THE CAR SHUT OFF AFTER ALL THE PANELS WENT CRAZY AND THEN BLACK SMOKE STARTED POURING OUT OF THE HOOD AREA. ONLY THING THAT KEPT MY CAR FROM GOING UP IN FLAMES WAS IT WAS POURING DOWN RAIN AND I WAS ON AN INCLINE. THE 100000 MILE / 5 YEAR POWER TRAN WARRANTY ENDED THE DAY BEFORE THIS HAPPENED. AT THE TIME I DID NOT KNOW IT WAS AN ENGINE FIRE DO TO THE RAIN AND ALL THE BLACK SMOKE. THE DEALERSHIP HAS BEEN NO HELP AND BOTH DID NOT EVEN MENTION FIRE UNTIL I DID FURTHER INVESTIGATION AND HAD A PRIVATE MECHANIC LOOK AT IT. I AM IN THE PROCESS OF WAITING ON AN INSURANCE ADJUSTER TO COMPLETE THEIR INVESTIGATION.

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CONTINUING FAILURE OF ELECTRIC CLOCK SPRING/ CRUISE / HORN SYSTEMS. IT HAS BEEN TO DEALER 4 TIMES AND "FIXED" AND THEN RE-FAILS WITHIN A SHORT AMOUNT OF MILES. 6314, 9057, 10730, 18456 AND IS CURRENTLY FAILING AGAIN(22000). BACK TO DEALER AS SOON AS I CAN SCHEDULE. I WILL FIRST NOTICE THAT THE CRUISE CONTROL WILL NOT TURN ON AND SOME TIMES THE HORN WILL NOT WORK. HOWEVER SOMETIMES IF I CAN HONK THE HORN AND THEN THE CRUISE CONTROL WILL START WORKING AGAIN; MAYBE FOR A FEW 100'S OF A FEW 1,000 MILES. I AM WORRY ABOUT THE POSSIBLE FAILURE OF THE AIR BAG IF THIS KEEPS UP. PLEASE ADVICE. MY DEALER KEEPS TRYING, BUT JEEP NEED TO RESOLVE! THANKS. I WILL UPLOAD COPIES OF MY PRIOR 4 SERVICE DOCUMENTS.

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6/9/15 HAD TIRES REPLACED & ALIGNED MERCHANT'S TIRE. 1 DAY LATER TIRE WOBBLING TOOK IT BACK, THEY CLAIMED THEY COULDN'T ASSIST. TOOK IT TO A LOCAL SHOP & BALANCE IT 3 TIMES IN 2 WEEKS. NOTICED WHILE DRIVING, COMMUTERS STAY ABOUT A HALF A MILE AWAY FROM ME & FLASH LIGHTS. TOOK IT TO THE DEALERSHIP MARLOW HTS, THEY CLAIM THEY COULDN'T FIND ANYTHING WRONG. TIRE STILL WOBBLING TOOK IT TO WAL MART AUTO, WHILE TRYING TO CHECK, THEY BROKE MY WHEEL LOCK! LOOKING FOR A TRUSTWORTHY PLACE TO FIX MY VEHICLE. NO ONE SEEMS TO WANT TO WORK THESE DAYS. A FRIEND JUST SENT THIS SITE & I LEARNED OF THIS DEATH WOBBLE THING IN JEEP WRANGLERS. I HAVE BEEN DEALING WITH THIS FOR 7 MONTHS NOW AND I'M LIVID!

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, THERE WAS FUEL LEAKING FROM THE FUEL TANK OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE HAD GOTTEN PROGRESSIVELY WORST OVER TIME. THE VEHICLE WAS NOT YET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

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"ON THE 2011 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2011 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2011 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING."

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I WENT FOR BRAKES PRIOR TO 30,000. VEHICLE HAD 25,000 MILES AND THE ROTOR COULD NOT BE CUT... IT ROTTED THROUGH. I HAD TO REPLACE 1 ROTOR ALL OTHERS WERE FINE. COULD HAVE POSSIBLY AFFECTED MANY OTHER VEHICLES.

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RE: NHTSA RECALL #14V-631, MY MIRRORS, AND THE DEFROSTING ON THEM AS WELL AS MY REAR WINDOW WORKED FINE BUT I RECEIVED 2 OR 3 RECALL NOTICES IN THE MAIL EARLY 2015. I TOOK MY RUBICON (WRANGLER) INTO A DEALERSHIP, HAWK JEEP IN FOREST PARK, IL (CHICAGO) FOR THE SAFETY RECALL REPAIR. THE FIRST TIME I HAD TO USE THE DEFROSTERS AFTER THE REPAIR WAS A COUPLE OF WEEKS AGO WHEN IT SNOWED - NOTHING WORKS! I USED TO SEE THE ICE/FOG DEFROSTING WITHING 10-15 SECONDS. SINCE THEY DID WHAT THEY DID, THE SIDE MIRROR DEFROSTERS DID NOT WORK NOR DOES MY REAR WINDOW DEFROSTER. THE DEALERSHIP OBVIOUSLY DID SOME ADDITIONAL DAMAGE THAT MAY PUT ME AND MY CHILDREN AT RISK OF FIRE OR WORSE. I HAD NO VISIBILITY DRIVING AT NIGHT ON THE HIGHWAY. I HAD TO PULL OFF ON AN EXIT TO A GAS STATION TO CLEAR MY REAR WINDOW AND SPRAY DEFROSTER ON MY OUTSIDE MIRRORS.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT SHAKING AND AN ABNORMAL NOISE WHILE DRIVING 60 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE ROUTER AND BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TECHNICIAN DIAGNOSED THAT THE SPRINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

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PURCHASED THE VECHICLE NEW, WITHIN 2500 MILES VECHICLE LEAKED WITH OVER 1INCH OF WATER ON THE PASSENGER SIDE FLOOR BOARD, THE DEALER REPLACED THE SEALS MOVE FORWARD 40K MILES DRIVE SIDE DOES THE SAME, REPLACED THE SEALS. AS SOON AS THE SEALS HAVE WERE REPLACED THE PASSENGER SIDE AND THE CENTER SEAM OF THE FREEDOM PANEL STARTED LEAKING. MY VECHICLE HAS MOOD AND MILD ALL OVER THE INSIDE OF THE ROOF AND UNDER THE SEATS. WAS TOLD BY THE DEALER THAT THE VERY FIRST FIX WAS AN OBSOLETE FIX AND THEY HAVE COME OUT WITH A BETTER SEAL KIT BUT IT WOULD BE AT MY COST TO REPLACE. MY VECHICLE IS NOW JUST OVER 70K MILES AND HAS NEVER BEEN DRY SINCE WE BOUGHT IT NEW. NOT TO MENTION I'VE GONE THROUGH THREE STEREOS DUE TO THE LEAK AND SHORTING OUT AS WELL.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE EMERGENCY BRAKE FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 02/19/16*LJ THE CONSUMER STATED 2 CABLES NEEDED TO BE FIXED ON THE EBRAKE AND THE CONSUMER WOULD HAVE TO PAY FOR THE PARTS. *TR

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DRIVING ALONG ABOUT 75MPH ON I-26. ALL OF A SUDDEN ALL THE LIGHTS INSIDE FLASHED AND THEN WHEN DARK. JEEP SHUT DOWN AND WENT DEAD. COASTED TO SHOULDER. SHUT OFF IGNITION AND REMOVE THE KEY. INSERTED KEY AND STARTED JEEP. ABOUT 2 HOURS LATER, I PULLED OVER AT A REST AREA, SHUT OF THE JEEP, AND WENT TO USE THE REST ROOM. WHEN I RETURNED THE JEEP WOULD NOT RESPOND TO THE FOB TO UNLOCK THE DOORS, I USED THE KEY IN THE MANUAL LOCK. JEEP WOULD NOT START. I DISCONNECTED THE NEGATIVE BATTERY CABLE FOR ABOUT 10 SECONDS, AND RE INSTALLED. JEEP STARTED AND EVEN 2 DAYS LATER NO RETURN OF SYMPTOMS.

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I CURRENTLY OWN A 2011 JEEP WRANGLER THAT IS EXPERIENCING SOME ELECTRICAL ISSUES. CURRENTLY THE AIRBAG LIGHT IS ON AND THERE IS A CHIME INDICATING SUCH. THIS CHIME OCCURS APPROXIMATELY EVERY 1 TO 2 MINUTES. AT ABOUT THE SAME TIME THE AIRBAG LIGHT PROBLEM OCCURRED, THE OTHER CONTROLS ON THE STEERING WHEEL SUCH AS THE HORN, CRUISE CONTROL AND RADIO CONTROLS STOPPED FUNCTIONING. I CONTACTED JEEP (CHRYSLER) ABOUT THE ISSUE AND WAS TOLD THEY WOULD CONTACT ME WITHIN 24-48 HOURS CONCERNING THIS ISSUE. APPROXIMATELY 10 DAYS WENT BY AND I HAD NOT HEARD BACK FROM JEEP. I CONTACTED JEEP AND WAS TOLD THAT THEY WILL NOT FIX THIS ISSUE. I EXPLAINED TO THEM THE SAFETY CONCERNS WITH NOT HAVING A WORKING HORN AND A QUESTIONABLE AIRBAG. THIS DID NOT SEEM TO BE AN ISSUE THAT THEY WERE TO CONCERNED ABOUT. I'VE BEEN IN LAW ENFORCEMENT FOR SEVERAL YEARS NOW, AND I CANNOT STRESS ENOUGH ABOUT THE IMPORTANCE OF HAVING A FUNCTIONING AIRBAG. THIS IS COMING FROM SOME OF THE ACCIDENTS THAT I HAVE EITHER WITNESSED OR WORKED AS AN INVESTIGATING OFFICER. I HAVE FOUND THROUGH RESEARCH THAT SEVERAL EARLIER MODEL (2007-2008) JEEP WRANGLERS HAVE BEEN RECALLED FOR SIMILAR ISSUES. THIS IS A RECURRING PROBLEM AND I AM SURE YOU HAVE RECEIVED COMPLAINTS ON THIS ISSUE IN THE PAST. THIS IS MY SECOND JEEP AND THE COMPANY REPLACED THE PART THAT WAS CAUSING THE ISSUE BEFORE. IT WAS A 2007. THIS PART IS REFERRED TO AS A CLOCK SPRING AND COST OVER $500.00 TO REPLACE. I WOULD LIKE FOR THIS ISSUE TO BE ADDRESSED BEFORE SOMEONE IS GRAVELY AFFECTED.

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TWICE IN LAST 2YRS MY STANDARD WRANGLER HAS REFUSED TO SHIFT INTO GEER AND MADE A WINDING NOISE.. THEN STALLED AND REFUSED TO START FOR UPTO 10 MIN. IT HAPPEND LAST FAL WITH APPROX 2900 MILES ON IT THEN AGAIN A FEW DAYS AGO WITH 4800 MILES... NOT SURE WHY OR WHAT IS CAUSE NOTHING IS WRONG ACCORDING TO DEALERSHIP GARAGE. ALSO HITTING ANY LITTLE BUMP FOR THE LAST 30000 MILES HAS MADE JEEP JUMP LIKE THE REAREND IS FLOPPING TO ONE SIDE ALSO HARD BREAKING CAUSES SAME ISSUE.. ALL SUSPENSION PARTS ARE EITHER NEW OR NEWER.. LOOKS LIKE SOMEONE TRIED TO FIX THAT ISSUE AND FAILED... I AM AFRAID THESE ISSUES WILL EVENTUALLY CAUSE AN ACCIDENT.

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REALLY ANNOYING AND VERY DANGEROUS!! EACH TIME WE FILL UP OUR 2011 JEEP WRANGLER WITH FUEL, JUST AS THE PUMPS AUTOMATIC SHUT-OFF CLICKS, FUEL WILL BLOW OUT AND ALL OVER WHOEVER IS HOLDING THE PUMP HANDLE. THERE IS NO INDICATION THAT THIS IS GOING TO HAPPEN, EXCEPT FOR THE CLICK FROM THE PUMP HANDLE A SPLIT SECOND BEFORE YOU GET DOUSED. WE CHECKED WITH OUR JEEP DEALER TO SEE IF THERE IS A RECALL, AND THEY SAID THERE WAS NOT, HOWEVER IT APPEARS TO BE A PROBLEM WITH THE "INLET CHECK VALVE"; A MECHANICAL ITEM THAT APPEARS TO BE DEFECTIVE, AND A SEVERE SAFETY CONCERN, BUT IS SOMEHOW NOT UNDER WARRANTEE. WE WENT ON-LINE TO RESEARCH AND FOUND SIMILAR ISSUES WITH OTHER CHRYSLER VEHICLES, INCLUDING 2007-2009 JEEP WRANGLERS. REALLY AGGRAVATING TO FIND OUT THERE HAD BEEN PREVIOUS COMPLAINTS ABOUT THIS ISSUE, CHRYSLER KNEW WHAT THE ISSUE WAS, BUT BECAUSE THERE ARE NOT ENOUGH DOCUMENTED COMPLAINTS FOR THE 2011 YEAR, IT WAS NOT CONSIDERED A REAL CONCERN

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MY JEEP WRANGLER 2011 SPIT BACK EVERY TIME ME OR MY WIFE REFUEL THE VEHICLE GETTING GAS OVER ME AND THE FLOOR .IF WE PARK THE VEHICLE INSIDE THE GARAGE THE ODOR OF GAS IS VERY STRONG WE DECIDE TO KEEP THE VEHICLE OUT SIDE . I CALL THE AUTHORIZED DEALER THEY TELL ME THAT ARE NOT ANY RECALLS REGARDING THE FUEL SYSTEM,. THE MAIN CONCERN OF THIS SITUATION ARE IF THAT SITUATION CAN INITIATE A FIRE OR THE FUMES CAN BE A HAZARD FOR THE MEMBERS OF THE FAMILY .

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TOOK 2011 JEEP JK TO CAR WASH. AFTERWARDS "SWAY" BAR LIGHT STARTED TO FLASH. SHUT CAR OFF, RESTARTED AND RAN THROUGH DISCONNECT PROCEDURES- PUT TRANS/DIFF IN NEUTRAL AND HIT DISCONNECT BUTTON- LIGHT WENT OFF. WHILE DRIVING JEEP TO WORK NEXT MORNING, ALL THE LIGHTS ON THE DASH BOARD FLASHED AND CAR SHUT OFF. JEEP WOULD NOT START. TIPM WAS FRIED WITH DISCONNECT MOTOR. WATER HAD GOT INTO CONNECTION BY SWAY BAR DISCONNECT MOTOR. THEY ARE NOT WATER TIGHT. HAVE READ OTHER STORIES OF HAPPENING DURING RAIN STORMS.

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I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45MPH, AND I EXPERIENCED A WOBBLE/VIBRATION/SHAKING IN THE STEERING. I SLOWED DOWN TO APPROXIMATELY 40MPH, AND ARRIVED AT MY DESTINATION. A FEW DAYS LATER, I WAS DRIVING DOWN THE HIGHWAY AGAIN AT APPROXIMATELY 50MPH, AND MY JEEP STARTED VIOLENTLY WOBBLING/SHAKING/VIBRATION TO THE POINT WHERE I COULD BARELY MAINTAIN CONTROL OF MY JEEP. UPON SLOWING DOWN TO APPROXIMATELY 35MPH, THE JEEP CONTINUED TO WOBBLE/SHAKE/VIBRATE VIOLENTLY TO THE POINT WHERE I HAD TO PULL OFF OF THE ROAD. I CHECKED TIRES FOR LOOSENESS AND DID NOT FIND THAT THEY WERE LOOSE. I GOT BACK IN MY JEEP AND CONTINUED TO MY DESITINATION DRIVING UNDER THE SPEED LIMIT AT APPROXIMATELY 35MPH WITH MY FOUR WAY HAZARD LIGHTS FLASHING BECAUSE I WAS AFRAID OF LOSING CONTROL OF MY JEEP. ONCE I GOT TO MY DESTINATION, I PROCEEDED TO PULL OFF THE PASSENGER FRONT TIRE TO CHECK FOR ANYTHING OUT OF THE ORDINARY THAT WOULD EXPLAIN THE WOBBLE/VIBRATION/SHAKING. NOTHING LOOKED DAMAGED/LOW ON FLUID/BROKEN SO I PUT THE TIRE BACK ON. I THEN PROCEEDED TO A TIRE BUSINESS AND HAD ALL FOUR TIRES BALANCED AND ROTATED. THE WOBBLE/SHAKING/VIBRATION SEEMED TO IMPROVE BUT THIS DID NOT SOLVE THE ISSUE. THE JEEP CONTINUED TO WOBBLE/SHAKE/VIBRATE WHEN TRYING TO SLOW DOWN THEREFORE THIS IS AN ONGOING ISSUE. THE STEERING STABILIZER HAS ALSO BEEN REPLACED WHICH SEEMS TO MAKE THIS ISSUE WORSE AND THE ISSUE IS STILL NOT RESOLVED. I AM AFRAID TO DRIVE IT NOW DUE TO SAFETY ISSUES/CONCERNS.

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MY GAS CAP KEEPS FALLING OUT AND A LIGHT THAT SAYS GAS CAP ON MY DASH WITH ENGINE LIGHT CAME ON. WE TOOK IT TO AUTO ZONE THEY PUT IT ON THEIR MACHINE AND IT SAYS NEED TO REPLACE GAS CAP SO WE DID THE LIGHT DIDNT GO OUT BUT TODAY SEPT 8,2015 THE GAS CAP THAT I BOUGHT FELL OUT AND BROKE TO PIECES ON PAVEMENT GOING 55 MILES PER HR. WHAT IS WRONG WITH THIS PROBLEM HOW DO I CORRECT IT. AND NOW I ALSO HAVE A LIGHT ON MY DASH THAT LOOKS LIKE A CAR SKIDDING BUT MY ANTI SKID BUTTON IS WHERE IT IS SUPPOSE TO BE. I TOOK IT A MONTH AGO THEY TOLD ME THEIR MACHINE WOULDNT PICK IT UP BUT THEY SAID THEY THOUGHT IT HAS TO DO WITH ANTI BRAKING SYSTEM. COULD YOU PLEASE HELP ME

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE SEAL WAS LEAKING AND THE BEARING, BRAKE PADS, EMERGENCY AND PARKING BRAKE SHOES, AND THE WHEEL SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,151.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING WIRING ASSEMBLY CAN LEAD TO NON DEPLOYMENT OF THE FRONT DRIVER SIDE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V528000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 11/04/15*LJ

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