Home · 2011 Jeep Wrangler Unlimited Rhd · Complaints

What 481 owners told NHTSA about the 2011 Jeep Wrangler Unlimited Rhd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (481)Crash / fire / injury (35)Airbags (144)Fuel system (99)Electrical system (83)Steering (58)Transmission & drivetrain (40)Suspension (39)Engine (36)Body & structure (27)Brakes (27)Speed control (18)

144 of 481 complaints match · Airbags · clear filters · page 4 of 6

Jan 25, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10947593

Jan 23, 2017AirbagsBody & structure

MY 2011 JEEP WRANGLER SPORT HAS LESS THAN 50,000 MILES AND MY AIRBAG LIGHT IS ON AND HAS BEEN ON FOR AT LEAST 6 MONTHS OR MORE. WHY IS THE RECALL ONLY FOR RH DRIVE WRANGLERS, FROM WHAT I AM READING THERE ARE SEVERAL LH DRIVE WRANGLERS WITH THE SAME ISSUE. ALSO EVERY TIME IT RAINS FRONT DRIVER AND PASSENGER FLOORS ARE WET UNDERNEATH FLOOR MAT. I HAVE READ SEVERAL OWNER COMPLAINTS ON THIS ISSUE BUT MANUFACTURE DOES NOT SEEM TO CARE.

NHTSA ODI 10947043

Jan 15, 2017Airbags

I RECEIVED 2 EMAILS FROM NHTSA IN MAY 2016 REGARDING THE FAILED AIR BAGS DUE TO FAILED CLOCKSPRING ASSEMBLY. TWO (2) WEEKS LATER MY INDICATOR LIGHT CAME ON BECAUSE THE AIRBAGS FAILED. THE JEEP DEALERSHIP SAID IF I GOT INTO A CRASH, THE AIRBAGS WOULD NOT DEPLOY. HOWEVER, I WAS FORCED TO PAY FOR THIS MANUFACTURER'S DEFECT. THIS WAS CLEARLY A MANUFACTURER'S DEFECT AND A SAFETY ISSUE. I SHOULDN'T HAVE HAD TO PAY FOR THIS. THE INFORMATION YOUR AGENCY PROVIDED IS AS FOLLOWS: NHTSA CAMPAIGN ID NUMBER :16V288 MANUFACTURER :CHRYSLER (FCA US LLC) MAKE / MODEL YEARS :JEEP / 2011-2016 SUBJECT :CLOCKSPRING ASSEMBLY MAY BECOME CONTAMINATED.

NHTSA ODI 10945347

Jan 9, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 03/13/17 *BF THE CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED. UPDATED 08/10/2017*JS

NHTSA ODI 10943888

Dec 21, 2016Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10936782

Dec 19, 2016Airbags

ON MY 2011 JEEP WRANGLER UNLIMITED DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME WHILE DRIVING. THIS IS AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS. THIS APPEARS TO BE A RECURRING SITUATION, BASED ON RESEARCH IN JEEP FORUMS, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. *TR

NHTSA ODI 10936192

Dec 13, 2016Airbags

TAKATA RECALL - RECEIVED A SAFETY RECALL NOTICE PRIOR TO JULY 2016 REGARDING FRONT AIRBAG. THE NOTICE WAS NOT DATED SO CAN NOT GIVE SPECIFIC MAILING DATE. I CALLED THE DEALERSHIP JULY 25, 2016 CONCERNED THAT WE HAD NOT BEEN CALLED TO SCHEDULE REPLACEMENT, WAS ADVISED THEY WOULD CALL AS SOON AS PRODUCT WAS AVAILABLE. CALLED DEALER AGAIN ON AUGUST 16, 2016 - ADVISED TO CALL BACK AT LATER DATE STILL DID NOT HAVE PARTS. CALLED DEALER OCTOBER 27, 2016 THEY ADVISED THAT THEY STILL DID NOT HAVE PARTS AND THAT THEY WOULD CALL ME WHEN PARTS ARRIVED. IT IS NOW DECEMBER 13, 2016 STILL HAVE NOT HEARD FROM DEALER. THE CAR DEALER IS: AUBURN CHRYSLER DODGE JEEP RAM, AUBURN CALIFORNIA. PHONE# 530-885-2900 WOULD APPRECIATE ANY HELP YOU CAN PROVIDE IN GETTING THE CAR DEALER TO MAKE THE REPAIR AS SOON AS POSSIBLE. THANK YOU *TR

NHTSA ODI 10935047

Dec 13, 2016Airbags

AIR BAG CHIME AND LIGHT COME ON IF I TURN THE WHEEL

NHTSA ODI 10935097

Dec 10, 2016Airbags

AIR BAG LIGHT IS ON AND STEERINGWHEEL CONTROLS FOR THE RADIO AND COMPUTER STEP DO NOT WORK THUS A CLOCK SPRING DEFECT

NHTSA ODI 10934439

Dec 9, 2016Airbags

CLOCK SPRING WENT OUT ON MY JEEP AND AIRBAG IS NON FUNCTIONAL. RECALL ONLY GOES TO 2010 BUT MINE IS A 2011 WITH THE SAME DESIGN AND PART SO WHY IS IT NOT COVERED IN RECALL. AIRBAG LIGHT IS ILLUMINATED AND NON FUNTIONING.

NHTSA ODI 10934018

Dec 7, 2016Airbags

THE AIRBAG WARNING LIGHT IS ON, BUT IT APPEARS IT'S ACTUALLY THE CLOCKSPRING THAT IS FAULTY. I DON'T ACTUALLY KNOW THAT IT'S THE WIRING THAT IS FAULTY OR THE CLOCKSPRING IT'S SELF, EITHER WAY, A LOCAL DEALERSHIP WANT $500.00 TO FIX IT. WITH ALL THE RECALLS ON THIS PARTICULAR PART, THIS VEHICLE IS NOT INCLUDED IN THE RECALL. AFTER MARKET WARRANTIES WON'T TOUCH IT.

NHTSA ODI 10933703

Nov 29, 2016Airbags

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10928494

Nov 28, 2016Transmission & drivetrainAirbags

JEEP DOES NOT GO INTO REVERSE. WHEN IN REVERSE IT IS LIKE PARK.. ALL THE POSITIONS ARE OFF AND NOT WHAT THEY SHOULD BE . COULD IT BE SHIFT CONTROL. ALSO WHY WASN'T PASSENGER AIRBAG INFLATOR PROBLEM NOTIFIED TO JEEP OWNER ? WILL A LOANER AUTO BE GIVING WHILE JEEP IS BEING REPAIRED ? *TR

NHTSA ODI 10928233

Oct 28, 2016Electrical systemAirbags

MY 2011 RUBICON LEFT HAND DRIVE HAS NEVER BEEN IN AN ACCIDENT AND HAS AN AIRBAG LIGHT ON.... I TOOK IT TO THE JEEP DEALER AND I CAN HAVE THE CLOCK SPRING AND WIRING REPAIRED FOR $810... THIS IS A COMMON PROBLEM AS I WAS TOLD BY THE DEALER.....

NHTSA ODI 10919768

Oct 19, 2016Airbags

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10917401

Oct 7, 2016Airbags

CLOCK SPRING RECALL S33 DOES NOT COVER JEEP WRANGLER 2011 LEFT HAND DRIVE MODELS! WARNING THIS IS UNSAFE AND A 10 ON THE OEM'S DFMEA! UNFAIR. THIS 2011 CLOCK SPRING FAILURE CAUSES AIRBAG LIGHT AND SAME CODE AS THE 2007 - 2010 AND 2011 RIGHT DRIVE RECALLS. I HAVE DEALER REPAIR RECEIPTS TO PROVE. WHY AREN'T THE LEFT HAND 2011 JEEP JK WRANGLERS INCLUDED IN THIS SAFETY RECALL? KEEP ALL YOUR DOCUMENTATION AND REPORT TO FCA AND TO NHTSA IF YOU HAVE SAME ISSUE TO GET REIMBURSEMENT WHEN THEY DO RECALL THE LEFT HAND MODEL.

NHTSA ODI 10914530

Oct 5, 2016SteeringAirbags

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE CLOCK SPRING FRACTURED AND CAUSED THE STEERING WHEEL FUNCTIONS TO BE DISABLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,000.

NHTSA ODI 10913975

Sep 23, 2016Airbags

TAKATA RECALL WAITING MONTHS FOR THE REPAIR OF SOMETHING THAT COULD CAUSE FATAL INJURY IS AN ABOMINATION! AND IT'S STILL NOT AVAILABLE!

NHTSA ODI 10909415

Sep 7, 2016Airbags

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

NHTSA ODI 10904287

Aug 11, 2016Airbags

2011 JEEP JKU CLOCKSPRING FAULTY WHY ONLY 2007-2010 RECALL WHEN ALL YRS ARE CRAP!

NHTSA ODI 10894970

Aug 10, 2016Airbags

AIRBAG LIGHT COMES ON CONSISTENTLY AND STARTED ABOUT 55,000 MILES. DEALER TESTED AND SAYS IT IS CODE B1B02. AFTER RESEARCHING ONLINE I SAW WHERE THIS HAS BEEN AN KNOWN ISSUE FOR SOME TIME.

NHTSA ODI 10894745

Aug 4, 2016Airbags

TAKATA RECALL WE FEEL WE CANNOT SAFELY USE THIS VEHICLE UNTIL IT IS FIXED. WHEN DO THEY ANTICIPATE HAVING A PROPER FIX?

NHTSA ODI 10893283

Jul 26, 2016Airbags

TAKATA INFLATORS. AFTER CALLING JEEP CHRYSLER REGARDING THE RECALL NOTIFICATION I WAS INFORMED THAT THE COMPANY DOES NOT HAVE A FIX, OTHER THAN NOT ALLOWING PASSENGERS. AS THEY DO NOT HAVE A REPAIR I INQUIRED ABOUT THE OTHER OPTIONS (BUY BACK AND TRADING FOR A NON AFFECTING VEHICLE) AND WAS INFORMED THAT JEEP CHRYSLER WOULD NOT PERFORM EITHER ACTION IN ACCORDANCE WITH THE NHTSA GUIDELINES. IF COMPANIES ARE REQUIRED TO COMPLY WITH FEDERAL GUIDELINES, HOW CAN THEY ARBITRARILY CHOSE NOT TO HONOR THEM? WE ARE A SINGLE VEHICLE HOME AND NOW WE CANNOT USE IT TO TRANSPORT OUR FAMILY WITHOUT RISK OF INJURY OR DEATH AND JEEP CHRYSLER HAS NO REPAIR IN PLACE AND THEY WILL NOT ACCEPT A RETURN OR A SWAP TO A SAFE VEHICLE.

NHTSA ODI 10888725

Jul 22, 2016Airbags

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED. THE DEALER DIAGNOSED THAT THE CLOCKSPRING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS). THE FAILURE MILEAGE WAS 80,997.

NHTSA ODI 10887802

Jul 13, 2016Airbags

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FUNCTIONED SPORADICALLY. THE DEALER DIAGNOSED THAT THE CLOCKSPRING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

NHTSA ODI 10884605

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Working with the data? Download all 481 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Jeep Wrangler Unlimited Rhd verdict →