Home · 2011 Jeep Wrangler Unlimited 392 · Complaints

What 481 owners told NHTSA about the 2011 Jeep Wrangler Unlimited 392

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (481)Crash / fire / injury (35)Airbags (144)Fuel system (99)Electrical system (83)Steering (58)Transmission & drivetrain (40)Suspension (39)Engine (36)Body & structure (27)Brakes (27)Speed control (18)

4 of 481 complaints match · Brakes · crash/fire/injury only · clear filters

Jun 29, 2023AirbagsBrakesCrash1 injury

The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.

NHTSA ODI 11529617

Feb 25, 2021BrakesFire

PURCHASED 2011 SAHARA MANUAL 2DR IN 3/2016. ON 2/24/2021 NOTICED SMOKE AND BURNING SMELL COMING FROM LEFT FRONT SIDE AS I WAS RETURNING HOME FROM A DOCTOR VISIT ON LOCAL 4 LANE 35 MPH HIGHWAY. STOPPED AT LOCAL JEEP DEALER,ROSS JEEP, 2 BLOCKS AWAY AND FIRE WAS VISIBLE FROM LEFT FRONT WHEEL. WAS TOLD FIRE DUE TO BRAKE "SEIZED" CAUSING FIRE TO ROTOR/BRAKE. 22,000 MILES CURRENTLY ON JEEP. HAVE SERVICED REGULARLY AS RECOMMENDED AND GARAGED WITH NO "OFF ROAD" DRIVING. MECHANIC/DEALER SUGGESTED NEW BRAKES AND ROTORS ON FRONT OF JEEP. WHY WITH ONLY 22,000 MILES WOULD I HAVE A PROBLEM WITH BRAKES AND WHAT WOULD CAUSE THIS PROBLEM ? FROM READING OTHER COMPLAINTS I FEEL LUCKY TO NOT HAVE HAD A TOTAL LOSS OF JEEP AND MY LIFE DUE TO FIRE. I HAD JEEP COMPLETELY CHECKED OUT PRIOR TO PURCHASE ALONG WITH CHECKING FOR RECALLS AND NO ISSUES SURFACED.

NHTSA ODI 11397866

Mar 26, 2020Body & structureBrakesFuel systemFire

DRIVING DOWN ROAD VEHICLE STARTED TO FLAME FROM RIGHT FRONT PASSENGER SIDE NEAR FRONT. PULLED OVER. GOT OUT IN TIME AT WHICH TIME VEHICLE WENT UP IN FLAMES. CALLED 911 AND FIRE DEPARTMENT CAME PUT OUT FIRE LEFT FIRE REIGNITED AND THEY CAME BACK TO PUT OUT. CALLED INSURANCE, FILED CASE WITH CHRYSLER GOT NO RESPONSE. VEHICLE WAS NOT MODIFIED OR USED FOR OFF ROAD THIS WAS A VEHICLE USED FOR REGULAR COMMUTE TO WORK. THE VEHICLE WAS TRAVELING A SPEED OF APPROX 35 MPH ON A CITY STREET. RAYMOND STREET. BELIEVE IT WAS AN ISSUE WITH FUEL SYSTEM IN RELATION TO ENGINE. SALVAGE YARD PHONE 317-787-3202 VEHICLE ID FOR SALVAGE 27404152 CHRYSLER CASE #[XXX] GEICO CLAIM #[XXX] WAYNE TOWNSHIP FIRE DEPT INDPLS, IN ABOUT 8:45 PM RESPONDED TO THIS*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB *DT*JB

NHTSA ODI 11319357

Jun 10, 2019Transmission & drivetrainBrakesCrash

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT AFTER PARKING ON A SLIGHT INCLINE AND TURNING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY ROLLED FORWARD AND CRASHED INTO A TREE. DURING THE INCIDENT THE EMERGENCY BRAKE WAS ENGAGED AND THE GEAR SHIFTER WAS IN FIRST GEAR. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (1200 E. CARROLL ST, TULLAHOMA, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 11219071

Working with the data? Download all 481 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Jeep Wrangler Unlimited 392 verdict →