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What 481 owners told NHTSA about the 2011 Jeep Wrangler Unlimited 392

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (481)Crash / fire / injury (35)Airbags (144)Fuel system (99)Electrical system (83)Steering (58)Transmission & drivetrain (40)Suspension (39)Engine (36)Body & structure (27)Brakes (27)Speed control (18)

4 of 481 complaints match · Airbags · crash/fire/injury only · clear filters

Nov 23, 2024AirbagsCrash

Driver side airbag didn’t deploy in head on accident

NHTSA ODI 11626988

Jun 29, 2023AirbagsBrakesCrash1 injury

The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.

NHTSA ODI 11529617

Jun 11, 2012SteeringAirbagsCrash1 injury

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL ON AN ELEVATED ROAD. THE VEHICLE WENT AIRBORNE AND CRASHED INTO A FIELD WHERE THE VEHICLE ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE DRIVER OF THE VEHICLE SUSTAINED A FRACTURE TO HER SPINAL CORD AND SEVERAL BRUISES. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 14,600.

NHTSA ODI 10461190

Mar 24, 2011AirbagsCrash1 injury

I HAD A VEHICLE ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. MY INSURANCE AGENT AND AUTO BODY TECHNICIAN BOTH AGREED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. *TR

NHTSA ODI 10392715

Working with the data? Download all 481 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Jeep Wrangler Unlimited 392 verdict →