What 481 owners told NHTSA about the 2011 Jeep Wrangler Unlimited 392

EXCESSIVE FUEL SPIT BACK WHEN REFUELING, EVEN AFTER GAS NOZZLE IS STOPPED. GASOLINE "BUBBLES" AND AN EXCESSIVE AMOUNT COMES OUT OF THE TANK EVEN IF NOT FULL BUT CLOSE TO FULL. *TR

NHTSA ODI 10669765

FOR THE THIRD FILL-UP IN A ROW, WHEN THE PUMP SHUTS OFF AN ADDITIONAL AMOUNT OF GAS SPURTS OUT OF THE FILL UP TUBE AND DOWN THE REAR LEFT SIDE OF THE JEEP. THE JEEP IS NOT OBEYING/MONITORING THE LEVEL OF THE FUEL BEING PUMPED INTO IT AND WHEN IT RISES TO A NORMAL CUT OFF LEVEL THE JEEP IGNORES IT AND ALLOWS MORE FUEL TO ENTER THE VEHICLE. IT'S TOO LATE TO SHUT IT OFF EACH TIME. EACH TIME IT HAS DONE THIS IT BURPS UP ABOUT 1/2 A GALLON TO A GALLON OF GAS. IT'S DISCOLORING THE PLASTIC FENDER AND CAUSING A MESS. I HAVE NEVER HAD A VEHICLE DO THIS BEFORE. EVERY VEHICLE I HAVE OWNED SHUTS OFF CORRECTLY, THEY HAVE MONITORED THE FUEL INTAKE LEVEL AND SIGNALED FULL BEFORE THE OVERFLOW HAPPENS. LIKE HOW IT SHOULD WORK. *JS

NHTSA ODI 10669006

WHEN FUELING, WITH THE GAS PUMP LOCKED, THE FILLER TUBE BURPS/SPITS GAS WHEN THE NOZZLE SHUTS OFF. THIS EVENT HAPPENS WHEN THE GAS PUMP IS FILLING BOTH SLOW AND FAST. GAS SPITS OUT ONTO THE FENDER AND ALL OVER THE PAINT UNDER THE FILL TUBE. *TR

NHTSA ODI 10668241

WHENEVER I GO TO THE GAS STATION TO FILL UP WITH GAS, ONE OF TWO THINGS HAPPENS; EITHER IT DOESN'T AUTOMATICALLY CUTOFF AND GAS SPILLS OUT ONTO MY FENDER/WHEEL, OR IT DOES THE OPPOSITE....CONTINUES TO CLICK OFF OVER AND OVER AND OVER AGAIN AND I AM UNABLE TO FILL MY TANK. I HAVE TRIED GETTING GAS AT SEVERAL DIFFERENT STATIONS NOW, AND IT DOES IT AT ALL OF THEM. *TR

NHTSA ODI 10667290

EVERY TIME YOU FILL UP THE JEEP, GAS SPILLS ONTO THE SIDE OF THE JEEP AND ALL OVER THE GROUND. IT SEEMS A LOT OF JEEP OWNERS HAVE THIS SAME PROBLEM. IS IT GOING TO TAKE SOMEONE BEING HURT OR CATCHING FIRE BEFORE THIS BECOMES A RECALL? SEEMS THERE IS AT THIS POINT ENOUGH COMPLAINTS ABOUT THIS YEAR MODEL FOR SOMETHING TO BE DONE, BEFORE A LAWSUIT IS FILED! *JS

NHTSA ODI 10608489

EVERY SINGLE TIME I FILL UP THE FUEL TANK, FUEL SPILLS OUT (SPITS OUT ALL OVER THE BACK DRIVER'S SIDE PANEL). THIS HAS BEEN A PROBLEM SINCE I'VE PURCHASED THE JEEP. I HAVE TO MANUALLY CALCULATE HOW MANY GALLONS TO PUT IN EVERY TIME I GO TO THE GAS PUMP. I'VE TRIED SEVERAL DIFFERENT GAS STATIONS AND PUMPS ALONG WITH SEVERAL DIFFERENT STRATEGIES OF HOLDING THE GAS PUMP AND REGARDLESS THE SPILLS STILL HAPPEN WHEN ATTEMPTING TO FILL THE TANK FULL WITH GAS. I'VE SEARCHED ONLINE FOR RECALLS RELATING TO THIS AND THEY APPEAR TO BE OUT THERE FOR THIS PROBLEM BUT NOT FOR 2011 MODEL JEEP WRANGLER. I'VE CONTACTED THE DEALERSHIP, BUT HAVE BEEN TOLD THAT THEY WILL NOT COVER THE COST TO REPLACE THE FUEL TANK, SINCE IT HAS NOT BEEN RECALLED. IT APPEARS THE ONLY FIX FOR THIS IS TO REPLACE THE FUEL TANK, BUT I FEEL LIKE IF IT'S A KNOWN PROBLEM WITH JEEP WRANGLERS, I SHOULD NOT HAVE TO COME OUT OF POCKET FOR THE FIX. I'M NOT REALLY SURE WHO TO GO TO FROM HERE FOR A RESOLUTION. *TR

NHTSA ODI 10605592

MY GAS TANK OVERFLOWS AT THE PUMP EVERY TIME I RE-FUEL. THE PUMP WILL SHUT OFF WHEN FULL, THEN SHORTLY AFTER, OVERFLOW SPILLS OUT ONTO THE GROUND. THE ONLY WAY TO PREVENT THIS ISSUE IS TO GUESS WHEN IT IS GETTING CLOSE TO FULL AND STOP THE PUMP BEFORE IT IS FULL. *JS

NHTSA ODI 10585385

EVER SINCE I'VE PURCHASED MY USED 2011 WRANGLER IT HAS SPIT FUEL ONTO JEEP/GROUND WHILE FILLING THE TANK. SOMETIMES AS MUCH AS 1/2 GAL FUEL. THERE IS A TSB FOR 2007/2008 WRANGLERS TO HAVE TANK REPLACED. THERE NEEDS TO BE ANOTHER ONE FOR NEWER JEEPS. SEVERAL COMPLAINTS FOR THE 2011 ARE LISTED ON YOUR SITE FOR THE SAME PROBLEM. *TR

NHTSA ODI 10584214

USING MY 2011 JEEP WRANGLER (RIGHT HAND DRIVE), I DELIVER MAIL FOR THE U.S. POSTAL SERVICE. WAS DELIVERING MAIL ON MY RURAL ROUTE. DATE WAS 4TH OF FEB.2014. THE PROBLEM WAS A FIRE IN THE ENGINE COMPARTMENT. CAUSING DAMAGE TO THE WIRING HARNESS , MANY OTHER WIRES, COMPARTMENT PLASTICS ,AND GAS LINE. THE CAUSE APPEARS TO BE HOT OIL FROM THE TRANSMISSION DIPPING ONTO THE ENGINE AND TRANSMISSION . I ONLY SEE THAT THE FILL TUBE ON THE TRANSMISSION WAS THE LEAK. I HEARD A FIRE IGNITE , OPEN THE CAR HOOD AND SEEN THE BLACK SMOKE I THEN PUT OUT THE FIRE. IT IS NOW THE DATE-MARCH 18 ,2014. I HAVE NO SUPPORT FROM CHRYSLER CORPORATION FOR REPAIR OF MY PROBLEM. THEIR INVESTIGATION STATED AN INVESTIGATION INTO THE INCIDENT FOUND NO MANUFACTURING DEFECT THAT CAUSED THE INCIDENT ON 2-3-2014. I HAVE NOW TURNED THIS OVER TO MY CAR INSURANCE COMPANY . THEY SAY I SHOULD USE THE LEMON LAW. THIS VEHICLE WAS REPAIRED FOR A BAD TRANSMISSION IN NOV. OF 2013. I DO NOT SEE WHY I SHOULD OF HAD MORE PROBLEMS. THE INSURANCE COMPANY COST TO REPAIR IS $5000. IF THE TRANSMISSION IS BAD I WAS TOLD BY THE DEALER FOR THE JEEP ,A NEW TRANSMISSION WOULD COST ME PERSONALLY $5000. THANK YOU. *TR

NHTSA ODI 10573180

WHEN FILLING WITH FUEL, AFTER THE PUMP FINISHES PUTTING FUEL INTO THE VEHICLE, FUEL SURGES BACK OUT OF THE FILL NECK. IT APPEARS TO BE ABOUT ONE HALF GALLON SPILLS OUT ONTO THE VEHICLE AND GROUND. IT DOES NOT MATTER WHETHER THE PUMP IS BEING RUN IN AUTOMATIC OR MANUAL MODE. NOR DOES IT MATTER AT WHAT RATE THE FUEL IS BEING ADDED. WHEN CONTACTED, THE DEALER SAID IT WAS NOT COVERED FOR THIS VIN SERIES. *TR

NHTSA ODI 10562156

THE GAS ALWAYS SPILLS OVER FROM THE GAS TANK AFTER I PUT FUEL IN THE TANK. IT DOESN'T MATTER IF I PUT A FEW GALLONS IN THE TANK OR FILL IT FULL. IT SPILLS GAS ALL OVER MY JEEP AND ON THE GROUND. *TR

NHTSA ODI 10557177

AROUND THE DATE LISTED ABOVE, AND SINCE THEN WITH EVERY FUEL FILL UP, ONCE THE FUEL NOZZLE STOPS FILLING, THE VEHICLE SPILLS FUEL ALL OVER THE OUTSIDE OF THE VEHICLE AND ONTO THE GROUND, CREATING A FIRE HAZARD. IT DID NOT DO THIS WHEN IT WAS NEW, AND IT HAPPENS AT ALL DIFFERENT FUEL PUMPS AND FILLING STATIONS. THERE IS A RECALL FOR SIMILAR VEHICLES, BUT IT DOES NOT INCLUDE THIS YEAR. I THINK THAT IT SHOULD. *TR

NHTSA ODI 10556043

WHEN FILLING UP THE GAS TANK, I SET THE PUMP TO CONTINUOUSLY FILL. THE PUMP DOESN'T STOP WHEN THE TANK IS FULL, CAUSING THE FUEL TO OVERFLOW OUTSIDE THE JEEP. AND WITH THE UNKNOWN PART (HEADER BAR) LEAKS EVERYTIME IT RAINS. IT LEAKS FROM THE TOP OF THE DRIVER SIDE WINDOW...AND IT'S NOT JUST A LITTLE LEAK EITHER, IT SOMETIMES LOOKS LIKE A WATERFALL! TOOK IT TO THE JEEP DEALERSHIP, AND THEY SAID IT WAS WARPED. BOTH SEEM TO BE A COMMON ISSUE WITH JEEPS WRANGLER MODELS. *TR

NHTSA ODI 10555815

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT FUEL WOULD SPILL WHENEVER ATTEMPTING TO FILL THE FUEL TANK. THE CONTACT ALSO MENTIONED THAT FUEL WOULD SPILL ON HERSELF AND DOWN THE SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS ADVISED THAT THE CHECK VALVE INSIDE THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

NHTSA ODI 10555707

PURCHASED THIS JEEP USED LAST MONTH. FILLED THE JEEP WITH GAS. THE GAS POURED OUT OF THE GAS TANK DOWN THE JEEP AND ALL OVER THE GROUND. IT HAPPENED AGAIN TODAY. THE GAS IS A POLLUTANT. THE GAS IS DANGEROUS. I HAVE NEVER SEEN ANYTHING LIKE THIS HAPPEN BEFORE. *TR

NHTSA ODI 10544146

WHEN FILLING UP MY JEEP WITH GAS SOMETIMES FUEL WILL SPEW OUT EVEN WHEN THE FUEL PUMP CLICKS TO STOP. IT WILL SPEW OUT AND GO DOWN THE SIDE OF ME JEEP ONTO THE GROUND. ENOUGH WHERE THE ATTENDANT NEEDS TO BE TOLD. THIS IS THE SAME THING THAT HAPPENED ON MY 2008 JEEP WRANGLER AS WELL. *TR

NHTSA ODI 10519738

FUEL SPILLS/SPLASHES OUT AFTER PUMP NOZZLE SHUTS OFF AUTOMATICALLY. *TR

NHTSA ODI 10509735

TRANSMISSION IS A STANDARD SHIFT WHEN I LET OUT ON CLUTCH THE ENGINE WILL STALL. AT FIRST I THOUGHT BECAUSE I WAS NOT LETTING OUT ON CLUTCH PROPERLY AND HAD TO GET USED TO DRIVING IT.MY BOY FRIEND WHO DRIVES A DIESEL TRUCK WITH A STANDARD EVERYDAY HAD THE INCIDENT HAPPEN TO HIM AND SUGGESTED WE TAKE IT IN FOR SERVICE .WHICH THEY SAID THEY TEST DROVE AND CONCLUDED NO PROBLEMS MANY TIMES BACK TO DEALERSHIP WITH NO LUCK NOW I'M OUT OF WARRANTY. THE VEHICLE IS VERY DANGEROUS IT STALLS ALL THE TIME WHEN I SIT AND IDLE AT A RED LIGHT OR A CROSS ROAD AT A STOP SIGN WHEN I LET OUT ON CLUTCH IT STARTS ROLLING FINE WHEN CLUTCH IS DISENGAGED IT WILL NOT TAKE THE GAS THEN ENGINE WILL SPUTTER THEN DIE. CAN SOMEONE FROM YOUR AGENCY TEST MY JEEP PLEASE IT IS GOING TO CAUSE ME TO GET INTO A WRECK. I LIVE IN MOBILE ALABAMA. *TR

NHTSA ODI 10508489

FUEL SPILLS/SPLASHES OUT AFTER PUMP NOZZLE SHUTS OFF AUTOMATICALLY. THIS HAS HAPPENED FOUR TIMES IN THE LAST MONTH AT TWO DIFFERENT FILLING STATIONS (FOUR DIFFERENT PUMPS). THE FUEL SPALSHED DOWN THE REAR AND SIDE OF THE VEHICLE AND ONCE ALL OVER MY SHOES. *TR

NHTSA ODI 10497712

FOR SEVERAL MONTHS THEVEHICLE HAS BEEN SPILLING FUEL WHEN FILLING UP, AND TODAY IT WOULD NOT ACCEPT THE FUEL. *TR

NHTSA ODI 10497795

WHEN FILLING WITH FUEL SOME THE AUTOMATIC STOP WILL TRIP ON THE PUMP WHEN THE TANK IS FULL THEN UP TO HALF A GALLON OF FUEL WILL SHOOT BACK OUT OF THE FILLER HOLE. THIS HAS HAPPENED AT VARIOUS GAS STATIONS FOR THE PAST SEVERAL MONTHS. *TR

NHTSA ODI 10496831

WHILE REFUELING, THE PUMP CLICKED OFF, AND FUEL SPIT BACK OUT ONTO THE SIDE OF THE CAR AND MY FEET. *TR

NHTSA ODI 10494687

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 55 MPH WHEN VARIOUS DRIVERS ALERTED HIM TO STOP THE VEHICLE. THE CONTACT MANEUVERED TO THE SHOULDER AND STOPPED THE VEHICLE. THE CONTACT THEN NOTICED THAT BOTH REAR WHEEL WELLS WERE ON FIRE. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT GRASS WAS WEDGED BETWEEN THE FUEL TANK AND BODY OF THE VEHICLE. AS A RESULT, THE GRASS CAUGHT ON FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,200. ...UPDATED 08-03-12 *BF

NHTSA ODI 10458584

WHILE 4X4ING AT A HIGH ALTITUDE AND HOT WEATHER THERE WAS A SMELL OF GAS IN THE JEEP. WE WERE TOLD BY OTHERS THAT THE SAME THING HAS HAPPENED AND TO NOT ROLL THE WINDOW DOWN AS IT WOULD MAKE IT WORSE. WE TOOK IT TO THE DEALER AND HE COULD NOT FIND ANYTHING WRONG. *JS

NHTSA ODI 10455364