What 482 owners told NHTSA about the 2011 Jeep Wrangler 4-door 4xe

TAKATA RECALL, FOR MY LOCATION HAS YET TO BE ADDRESSED. I HAVE SPOKEN TO SEVERAL EMPLOYEES IN THE SERVICE DEPARTMENT OF THE DEALERSHIP FROM WHICH IT WAS PURCHASED AS WELL AS TO SEVERAL PEOPLE INCLUDING THE MANAGER OF THE DEALERSHIP. ONLY ONE PERSON FROM THE SERVICE DEPARTMENT LOOKED UP MY VEHICLE ON HER COMPUTER AND FOUND THE RECALLED AND SEVERAL COMPLAINTS, ATTEMPTED REPAIRS THAT FAILED TO BE REPAIRED, MY SERVICE TEAM MANAGER LYING TO MY FACE AFTER BEING PRESENTED WITH NHTSA DOCUMENTATION PROVING MY CLAIMS, SEVERAL ATTEMPTS TO REPAIR THE RECALLED PARTS, SERVICE DEPARTMENT CLAIMS IN REPORT, RECALLED PROBLEM REPAIRED WHEN IT HAS NOT BEEN OR CLAIMING UNABLE TO REPRODUCE CLAIMED RECALLED PROBLEM. FOR YEARS UNTIL THE MANUFACTURERS WARRANTY AND THE EXTENDED SERVICE MECHANICAL WARRANTY AS WELL AS THE EXTENDED INTERNAL WARRANTY EXPIRED WITH OUT ACKNOWLEDGMENT OF THE DANGEROUS CONDITIONS I AM HAVING TO DRIVE A VEHICLE WITH SEVERAL HIGHLY DANGEROUS LIFE THREATENING ISSUES SOME RECALLED BY MANUFACTURER OTHERS THEY'VE IGNORED AS WELL AS IGNORING ME THE OWNER. THESE ISSUES CONTINUE TO THIS DAY! THE ELECTRICAL SYSTEM AND COMPUTER,WHILE DRIVING ON U.S. I-95 HEADING WEST IN RUSH HOUR TRAFFIC MY VEHICLE WENT DEAD SURROUNDED BY VEHICLES GOING WELL ABOVE THE 55 MPH SPEED LIMIT. SOME HOW I MANAGED TO MANOUVER IT THRE LANES OVER TO THE NON-EXHISTING PULL OVER LANE AS THE STEERING WHEEL WAS LOCKED. THERE WAS NO POWER. I CALLED 911, WHO HUNG UP ON ME, AS DID THE LOCAL POLICE DEPARTMENT OF PRINCINCT 3, ONLY THE ARRIVAL OF THE TOW TRUCK AND DRIVER WHO MANAGED TO SET REFLECTIVE WARNING TRIANGLES FAR BEHIND MY VEHICLE AND REPIDLY ASSISTING ME TO EXIT MY VEHICLE WITHOUT INJURY OR DEATH. THEN PROCEEDED TO TOW MY VTTO THE SERVICE DEPARTMENT OF THE DEALERSHIP. THE SIDE REAR VIEW MIRRORS WITH A HEATING ELEMENT THAT IS SUPPOSED TO KEEP THEM DRY AND CLEAR IN ALL WEATHER WERE CLAIMED FIXED. MORE

NHTSA ODI 11175982

AIRBAG LIGHT RANDOMLY TURNED ON WITHOUT REASON.

NHTSA ODI 11172740

FUEL SPIT BACK, AIRBAG MALFUNCTION, TIRE PRESSURE SENSOR, NAVIGATION SYSTEM FREEZES

NHTSA ODI 11160636

AIR BAG LIGHTS KEEP TURNING OFF AND ON.

NHTSA ODI 11156627

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG INDICATOR ILLUMINATED AND AN ABNORMAL CHIME SOUNDED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA, 23820 CREEKSIDE RD, VALENCIA, CA 91355, (661) 379-7709) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 41,500. *DT*JB

NHTSA ODI 11155256

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA ODI 11141757

AIRBAG LIGHT IN ON INDICATING A PROBLEM WITH THE AIRBAG. I CONTACTED JEEP AND THEY SAID THE REPAIR WOULD BE $600. IF THIS IS A SAFETY ITEM DUE TO NO RESULT OF MY OWN, THEN WHY SHOULD I HAVE TO PAY FOR THE REPAIR?

NHTSA ODI 11139193

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE WARNING INDICATOR WOULD ILLUMINATE AT 30 SECOND INTERVALS. THE VEHICLE WAS TAKEN TO FEDERICO CHRYSLER DODGE JEEP RAM (1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, (618) 254-1000) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,537.

NHTSA ODI 11113081

AIR BAG LIGHT FLASHING ON AND OFF WITH CHIME.

NHTSA ODI 11109731

CLOCK SPRING

NHTSA ODI 11104077

THE CLOCK SPRING ON MY JEEP APPEARS TO HAVE FAILED. THE AIRBAG LIGHT ON MY JEEP IS ON. THE DEALERSHIP SAYS AS LONG AS THIS LIGHT IS ON THE AIRBAGS IN MY VEHICLE WILL NOT DEPLOY AS INTENDED. I'VE RESEARCHED THIS ISSUE AND JEEP (FCA US) RECALLED A MAJORITY OF JEEPS FROM '07-'12 FOR THIS ISSUE. ADDITIONALLY THEY ISSUED AN EXTENDED WARRANTY FOR THE CLOCK SPRING FOR MOST WRANGLERS FROM '11-'16. MY VEHICLE SHOULD FALL WITHIN EACH. I'M BEING TOLD BY BOTH FCA US AND THE JEEP DEALERSHIP THAT THIS ISSUE IS NOT COVERED ON MY JEEP. THIS SEEMS WRONG WHEN THE CLOCK SPRING ISSUE IS A KNOWN DEFECT THAT PRESENTS A SERIOUS SAFETY CONCERN.

NHTSA ODI 11102689

TAKATA RECALL, THESE AIRBAGS REMAIN IN MY VEHICLE WITH THE RECALL OF TEMPERATURE AND HUMIDITY IN MY AREA MAKE MY VEHICLE A CONSTANT DANGER TO MY LIFE AND ALL THOSE ON ANY ROAD OR HIGHWAY I MAY DRIVE ON. THEY CONTAIN METAL COMPONENTS THAT KILL. NHTSA IS NOT DOING NEARLY ENOUGH TO GET THE MANUFACTURER TO TAKE IMMEDIATE ACTION TO REPLACE SAID AIRBAGS BEFORE, HIGHLY POSSIBLE MULTIPLE DEATHS OCCUR. THERE ARE SEVERAL PROBLEMS WITH THIS VEHICLE, WATER ACCUMULATING ON THE FLOOR IN 8 TO 12 INCHES ON BOTH FRONT PASSENGER SIDES. NOT A DROP WAS FOUND ANYWHERE ELSE WITHIN THE VEHICLE. IT TOOK 4 ATTEMPTS TO FIX THIS PROBLEM AND THERE IS NO, REPORT OTHER THAN THOSE I HAVE ON A HARD DRIVE FROM SOMEONE MY DEALERSHIP HAD TO CALL IN TO FIX THIS ISSUE, BY THE NAME OF,"THE WATERMAN." WHY ARE THERE NO REPORTS ON FILE WITH THE SERVICE DEPARTMENT OF MY DEALERSHIP. THERE ARE CONSTANT ELECTRICAL PROBLEMS, ICONS LIGHTING UP, REPAIR DEPARTMENT CLAIMING THEY CANNOT REPEAT THE ISSUE. THOUGH I HAVE TAKEN IN PHOTOS OF THE DASHBOARD AS PROOF AND EVIDENCE. THE VEHICLE WAS UNDER EXTENDED WARRANTY MECHANICAL AND BODY OUTSIDE S WELL AS THE ENTIRE INTERIOR.THE CARPET REQUIRES REPLACING REFUSED BY THE SERVICE DEPT. THE WATER CAUSED THE CARPETING TO BECOME LOOSE, THE CHEAP PLASTIC CLIP TO HOLD THE MAT ON THE DRIVER'S SIDE DOES NOT HOLD IT IN PLACE ,CAUSING IT TO PUNCH UP UNDER THE ACCELERATOR AND BRAKE PEDALS.THERE IS ALSO A RIP ABOUT AN INCH OR SO BESIDE THE PLASTIC CLIP MEANT TO HOLD THE MAT IN PLACE. THIS IS A DEADLY DEFECT WAITING TO HAPPEN. AFTER TWICE BEING DEEMED REPAIRED, BOTH SIDE VIEW ELECTRIC HEATED MIRRORS THAT ARE SUPPOSED TO KEEP THEM CLEAR FROM WATER, THE DANGEROUS PROBLEM STILL EXISTS. THE WATER DAMAGE HAS CAUSED RUST AND CORROSION TO ACCUMULATE UNDER THE CARPET WHERE MOST OF THE WIRES AND PARTS TO THE ELECTRICAL SYSTEM ARE PLACED AND COMPROMISED.THERE ARE SUSPENSION PROBLEMS,VISIBILITY

NHTSA ODI 11100237

AIRBAG LIGHT CONSTANTLY ON. FAULTY CLOCK WIRE SPRING?

NHTSA ODI 11079468

ON THE 2011 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2011 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS ISSUED A LETTER STATING THAT SOME JEEPS MAY HAVE A RECALL ON THIS SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. I CONTACTED THE DEALERSHIP AND THEY STATED THAT I DO NOT HAVE A RECALL FOR THIS ISSUE.

NHTSA ODI 11023858

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE STARTING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11019345

MY AIRBAG LIGHT CAME ON AND THEN I FOUND OUT THERE WAS A RECALL ON THE AIRBAG SYSTEM SO I FINALLY TOOK IT IN AND HAD IT REPAIRED BUT THE LIGHT DID NOT GO OFF AND NOW THEY ARE TELLING ME THAT I HAVE NO AIRBAGS BECAUSE THE LIGHT IS NO BUT THAT HAD NOTHING TO DO WITH RECALL SO I NEED TO PAY TO SEE WHAT THE PROBLEM IS? WHY WOULD MY AIRBAG LIGHT COME ON AND THEN I GET A RECALL BUT YET THAT HAS NOTHING TO DO WITH IT?? I DO NOT KNOW EXACTLY WHEN THIS HAPPENED BUT I THINK AT LEAST A YEAR OR MORE AGO WHEN THE LIGHT CAME ON AND THE RECALL CAME OUT BUT NOBODY HAD PARTS.

NHTSA ODI 11016431

AIR BAG LIGHT RANDOMLY CAME ON AND CONTINUES TO COME ON AND OFF WHILE DRIVING, I HAVE NOT HAD AN ACCIDENT . ALSO, GAS CAP HAS BEEN REPLACED TWICE AND THE GASCAP LIGHT STAYS ON . THE AIR BAG LIGHT IS A SAFETY CONCERN.

NHTSA ODI 11015644

THE AIRBAG LIGHT COMES ON AND DINGS INTERMITTENTLY AND APPEARS TO BE NOT FUNCTIONAL. THE CRUISE CONTROL DOES NOT WORK INTERMITTENTLY.

NHTSA ODI 11005118

MY AIRBAG WARNING LIGHT HAS BEEN RANDOMLY COMING ON WHILE DRIVING. I RESEARCHED THE TOPIC TO FIND OUT THAT THE CLOCKSPRING WAS OFTEN THE CAUSE OF THIS. I FILLED OUT A COMPLAINT MENTIONING THE CLOCKSPRING. SHORTLY AFTER, AND PERHAPS COINCIDENTALLY, I RECEIVED NOTICE FROM CHRYSLER THAT MY CLOCKSPRING WARRANTY HAD BEEN EXTENDED TO 15 YEARS/UNLIMITED MILES. I TOOK THE WRANGLER INTO THE DEALER AND DIAGNOSTICS SUGGESTED THEY NEEDED TO CHANGE THE ORC (OCCUPANT RESTRAINT CONTROLLER) MODULE. I ASKED THEM TO HOLD OFF ON THE REPAIR AND I WOULD DO SOME RESEARCH. THAT IS MY CURRENT STATUS.

NHTSA ODI 10958389

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10957513

I'VE TAKEN MY JEEP IN TO THE DEALERS SINCE THE RECALL AND THE DEALERSHIP IS TELLING ME THAT THERE IS NO REMEDY TO THE PROBLEM. IT'S BEEN OVER 6 MONTHS SINCE THE RECALL AND I WOULD LIKE TO HAVE IT REPLACED, OR REPAIRED BEFORE DEVASTATING HAPPENS.

NHTSA ODI 10957441

AIRBAG LIGHT COMES ON INTERMITTENTLY

NHTSA ODI 10956995

TAKATA RECALL (RECALL DATE JULY 1, 2016) OF RECALL NUMBER S43 FOR A FRONT PASSENGER AIRBAG, AND I HAVE CALLED JEEP/MOPAR ON AT LEAST 3 OCCASIONS. ON THE LAST CALL THEY ASSURED ME THAT I WOULD HAVE THE AIRBAG INFLATOR REPLACED ON OR ABOUT JANUARY 31, 2017. THERE WILL MOST CERTAINLY BE A RECORDING OF THIS CALL, WHICH WAS ON OR ABOUT DECEMBER 24, 2016. ON FEBRUARY 17, I AGAIN CALLED MOPAR AT 1-800-853-1403, AND WAS TOLD BY [XXX] (EMPLOYEE/[XXX] NUMBER RI183) THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH 31, 2017. I AM IN ONE OF THE HOTTEST AND MOST HUMID AREAS OF THE USA, SOUTHWEST FLORIDA, AND MY VEHICLE, A JEEP WRANGLER UNLIMITED, VIN # [XXX], IS A 2011 MODEL, SO IT IS AMONG THE OLDER VEHICLES IN THE RECALL. I ASKED THE CALL CENTER REPRESENTATIVE NAMED ABOVE TO TRANSFER ME TO A SUPERVISOR, AND FIRST SHE TOLD ME THAT NO SUPERVISOR WAS AVAILABLE, THEM THAT NO SUPERVISOR COULD BE LOCATED, THAN THAT THE SUPERVISOR WAS IN A MEETING. SHE SAID I WOULD HAVE TO RECEIVE A CALL-BACK, OR I COULD HOLD. I WAS ON A CELL PHONE, SO I ASKED FOR A CALL-BACK. THAT WAS AT ABOUT 10:30 IN THE MORNING AND I DID NOT RECEIVE A CALL AT ALL THAT DAY. AUTO MAKERS CAN, WITH IMPUNITY, CONTINUE TO PUT AIRBAGS AND SENSORS IN NEW VEHICLES, AND CONTINUE TO SELL THEM, WHILE NOT STANDING BEHIND THOSE THEY HAVE ALREADY SOLD. SENSORS NEEDED FOR THOSE CONSUMERS WHO PREVIOUSLY PUT THEIR TRUST IN THIS COMPONENT MANUFACTURER AND IN JEEP. I AM ASKING FOR YOUR HELP, AS I DON'T EXPECT TO GET A RETURN CALL AS I WAS PROMISED, AND I DO EXPECT THAT WHEN I CALL AGAIN, MOPAR WILL WALK BACK THE PROMISE OF A MARCH 31, 2017 PARTS ARRIVAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10955415

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DEALER FAILED TO INFORM HER OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT WAS UNABLE TO SELL THE VEHICLE DUE TO THE PARTS NOT BEING AVAILABLE. THE RECALL REPAIR WAS NOT COMPLETED PRIOR TO THE CONTACT OWNING THE VEHICLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/28/17 *LJ *CN

NHTSA ODI 10949922

JEEP HAS RECALLED 2007-2010 WRANGLERS FOR REPLACEMENT AND SHROUDING OF CLOCKSPRINGS DUE TO MASS FAILURE. THIS PROBLEM EXISTS IN LATER MODELS AS WELL. MY 2011 AND 2012 WRANGLERS HAVE BOTH RECENTLY HAD THEIR CLOCKSPRINGS FAIL.

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