What 325 owners told NHTSA about the 2011 Jeep Patriot

LOUD CLUNK NOISE WHEN DRIVING, NOTICED THE SUB FRAME THAT'S THE CONTROL ARMS ARE CONNECTED TO AND THE ENGINE AND POWER TRAIN ARE SUPPOSED BY IS RUSTED AND ROOTED SO MUCH I CAN PUSH MY FINGER THROUGH IT. *TR

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THE RIGHT FRONT LOWER FRAME IS RUSTED THUS CREATING A LOUD FRICTION NOISE FROM THE RIGHT FRONT WHEEL BEARING

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TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING THE VEHICLE ON THE EXPRESSWAY, IT VEERED TO THE RIGHT DIRECTION. THE VEHICLE WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE UNDER CARRIAGE WAS DISINTEGRATED. THE VEHICLE WAS UNSAFE TO DRIVE AND THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE DEALER NAPLETON OFF ROAD LOCATED AT 5950 N WESTERN AVE, CHICAGO, IL 60659 WAS CONTACTED AND STATED THAT THE WARRANTY WAS EXPIRED AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

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MY FRONT END CROSSMEMBER RUSTED AWAY & MY TIRE FELL OFF, IT'S NOT EVEN DRIVABLE. 2 DELIVERSHIPS RAN MY VIN & SAID ITS NOT COVERED UNDER THE EXTENDED WARRANTY BECAUSE IT WAS MADE IN CANADA & THE US DOESN'T HONOR CANADIAN WARRANTIES. WHAT DIFFERENCE DOES IT MAKE WHERE IT WAS MADE?

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I WAS CLEANING MY PATRIOT 2011 WHEN I NOTICE THAT THE SUBFRAME HAS HOLES. I ALSO OWEN A 2008 JEEP PATRIOT AND I GOT A RECALL FOR THE SAME PROMBLEM. WHEN I CONTACTED THE DEALER ABOUT THE SAME PROMBLEM THEY SAID THEY DIDNT HAD A RECALL FOR 2011 JEEP. MY BIGGEST WORRY WHEN DRIVEN THIS VEHICLE I THAT AT ANY MOMENT THE SUBFRAME MAY BRAKE, ME THAT I DRIVE CONSTALY ON A HIGHWAY IT IS A DAMGEROUS SITUATION. I FEEL THAT ALL JEEP PATRIOT OWNERS SHOULD BE AWARE OF DANGERS. I NOTICE THIS BECAUSE I WAS PLAYING WITH MY SON AND A BALL WENT UNDERNEATH THE CAR. WHEN DRIVING THE CAR I THOUGHT THE CRACKING SOUND WAS THE TIRES, BUT WAS TOLD THEY WERE NOT. SO NOW I AM ASSUMING THE SUBFRAME IS TO BLAME. I WOULD HIGHLY APPRECIATE IF SOMETHING COULD BE DONE.

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I HAVE NOTICE A RECALL ON FROBT AND REAR SUBFRAME RUST AND PREFOARTIONS AND CROSS MEMVER. MECHANIC SAYS SUBFRANES ARE RUSTED ALL THE THROUGH AND BROKE. HE STATES CAR IS TOO NEW FOR THIS TO BE GAPPENING. JEEP HAS BEEN A HASSLE-SIBE ALREADY REPLACED $1500 WORTH OF2 A ARNS/CONTROL ARNS AT FIRESTONE. BIDY IS RUSTING AND CAR IS WELL CARED FIR- SIBE I HAVE BEEN FIGHTING CANCER AND THIS IS AND HAS BEEN MY ONLT TRANSPORTATION FIR CAR. I AM ASKING WHY NT CAR IS NOT UNDER ANY OF THE RECALKS BUT INE CHEAPER SERVICE RECALK-AS IT CERTAINLY FALLS UNDER ALL THE RECALLS CURRENTLY THE 2011 HEEP PATRIOT HAS ON IT. VER DISAPPOINTED AND WOULD APPRECIATE ANY HELP I CAN RECEIVE IN THIS MATTER. ALSO-JEEP HAS ALWAYS OULLED TO THE RIGHT SINCE I BOUGHT IT-GOT CAR ALIGNMENT STILL OULLS TO THE RIGHT. AGAIN-JEEP HAS BEEN A GASSLE TO OWN. I BIUGHT BRAND NEW.

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TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT NOTICED THAT THE FRONT TIRES WERE WORN AND THREE SETS OF FRONT TIRES HAD TO BE PURCHASED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT END OF THE LOWER CONTROL ARM BUSHING WAS DETERIORATED. IN ADDITION, WHILE DRIVING, THE VEHICLE PULLED TO THE LEFT OR RIGHT AND THE CONTACT HAD TO STRAIGHTEN THE STEERING WHEEL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 126,967.

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WHILE DRIVING DOWN THE ROAD AFTER PICKING UP MY 3 CHILDREN FROM DAYCARE. I WAS GOING APPROXIMATELY 25MPH AND THE FRONT DRIVER SIDE TIRE FOLDED OUTWARD. THE SUB FRAME AND CROSS MEMBERS APPARENTLY ARE DEFECTIVE.UNBEKNOWNST TO ME THERE IS A WARRANTY 10 YEAR/ UNLIMITED MILEAGE. THERE WAS ALSO A CLASS ACTION LAWSUIT ON JEEP PATRIOTS/ COMPASSES BETWEEN 2001-2007 BECAUSE OF THIS ISSUE. INSTEAD OF FIXING THE ISSUE THIS COMPANY/ MANUFACTURER HAS CONTINUED TO USE THESE DEFECTIVE PARTS ON NEWER MODELS SUCH AS MINE. I MIGHT ADD FOR SOME ODD REASON THE CLASS ACTION LAWSUIT DOESN'T COVER MY YEAR ALTHOUGH ITS THE SAME DEFECTIVE SUB FRAME AND CROSS MEMBER PARTS. ALL THEY HAVE DONE WAS OFFER THIS WARRANTY, WHICH I WAS NEVER MADE AWARE OF OR TOLD ABOUT BY THEM OR THE DEALER I MADE MY PURCHASE THROUGH. AFTER MY CHILDREN AND I NEARLY GOT SERIOUSLY INJURED OR KILLED DID I LOOK INTO THIS AND FOUND OUT. DUE TO THESE DEFECTIVE PARTS NOT ONLY WERE WE ALMOST KILLED BUT THE CAR SUFFERED SEVERE DAMAGE TO THE FRONT END AND THE TRANSMISSION AS WELL AS VARIOUS OTHER PARTS AND COMPONENTS. I STILL HAVE PAYMENTS LEFT ON THIS AUTOMOBILE AND IT IS COMPLETELY INOPERABLE AND REALLY HASN'T GOTTEN THAT MUCH USE COMPARED TO THE AMOUNT I'VE PAID ALREADY, NOT EVEN COUNTING WHAT I STILL OWE. I CALLED THE DEALERSHIP AND CORPORATE OFFICE AND THEY SEEM COMPLETELY UNCONCERNED AND UNHELPFUL IN RESOLVING THIS ISSUE. I WILL NEVER PURCHASE A JEEP/ FIAT/ CHRYSLER PRODUCT EVER AGAIN. THESE PEOPLE PUT ME AND MY FAMILY KNOWINGLY INTO A VERY UNSAFE VEHICLE AND NEARLY GOT US KILLED. IF I HAD BEEN ON THE INTERSTATE DOING 65MPH AND THIS HAD HAPPENED I WOULD NOT BE HERE WRITING THIS. ALL I CAN DO IS THANK GOD IT DECIDED TO FAIL WHEN IT DID, NOT LATER ON THE INTERSTATE. TO SUM IT UP TIRE CAME OFF, LOST STEERING CONTROL, GROUND TO A HALT IN THE STREET SIDEWAYS, CAR FLUIDS POURING ALL OVER ROAD. ALSO HAVE PICTURES OF SCENE.

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TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST ON HER VEHICLE, WHICH INCLUDED THE K FRAME, THE A FRAME, AND THE FRONT AND REAR DRIVER SIDE TIRES. DUE TO THE RUST, THE STEERING WAS AFFECTED AND LOUD METAL GRINDING NOISES WERE HEARD WHILE DRIVING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REPAIR COST WOULD EXCEED THE ACTUAL VALUE OF THE VEHICLE. NEW SMYRNA CHRYSLER JEEP DODGE RAM (2555 FL-44, NEW SMYRNA BEACH, FL 32168, 386-424-1300) WAS CALLED AND STATED THAT THE VEHICLE HAD AN EXTENDED WARRANTY; HOWEVER, THE WARRANTY WOULD ONLY COVER PART OF THE RUST REPAIR. THE DEALER ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THEIR FACILITY TO ASSESS WHAT THE WARRANTY COULD COVER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

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BAD LOWER BALL JOINT AT 73K HAD TO REPLACE LOWER CONTROL ARM

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CAR HAS 81367 MILES ON IT, 2011 JEEP PATRIOT AND THE SUB FRAME HAS ROTTED AND THE CAR IS UNSAFE TO DRIVE. IT HAS NOT BEEN USED FOR OFF ROADING, JUST NORMAL DRIVING. VERY DISAPPOINTED, SINCE I HAVE ONLY OWNED THIS CAR FOR 6 YEARS.

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81367 MILES AND THE SUBFRAME HAS ROTTED OUT. CAR HAS BEEN USED FOR NORMAL USE... NO OFF ROADING. I AHVE ONLY OWNED THIS CAR FOR 6 YEARS.

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THE REAR SUSPENSION IS RUSTED OUT SO BAD IT STARTED TO BREAK AND I BOUGHT THIS CAR FROM DEALERSHIP 4 YEARS AGO AND A 2011 SHOULDNT RUST THAT BAD AND I HAVE READ OTHER PEOPLE COMPLAINTS ABOUT THEY HAD TO REPLACE REAR SUSPENSION CROSSBAR DUE TO FULL RUST AND BREAKING AND IF IM NOT THE ONLY ONE HAVING THIS ISSUE HOW MANY OTHER CARS SAME MAKE AND MODEL ARE EFFECTED BY THIS CAN WE PLEASE RECALL THIS ASAP SO WE CAN MAKE SURE NO OTHER CARS ARE AFFECTED BY THIS THE DATE IT WAS NOTICED IS THE DATE I PUT WHEN DID THIS HAPPEN THE CAR AUTO SHOP WOULDNT EVEN TOUCH MY ALIGNMENT CAUSE HE WAS SO SCARED MY REAR SUPSENSION CROSSBAR WOULD SHATTER WHEN HE TOOK IT OFF CAUSE ITS THAT RUSTED PLEASE HELP ME GET THIS ISSUE FIX

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DURING NORMAL DRIVING CONDITIONS, CAR WAS UNDER BRAKING, WHEN A LOUD BANG WAS HEARD. IMMEDIATELY AFTER, FREQUENT POPPING/ BANGING WAS HEARD FROM THE FRONT END. AFTER JACKING THE CAR UP AND LOOKING FOR THE SOURCE OF THE NOISE, IT WAS NOTICED THAT THE FRONT FRAME CROSSMEMBER SUBFRAME CRADLE HAD RUSTED SEVERELY ENOUGH THAT IT BROKE WHERE THE FONT SUSPENSION CONNECTS TO IT. VEHICLE IS UNSAFE TO DRIVE NOW.

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TAKATA RECALL: I HAD A REPAIR DONE TO MY JEEP PATRIOT TWO WEEKS AGO. THE REPAIRS WERE OVER 800$. I HAD TO HAVE THE TWO FRONT CONTROL ARMS, BALL JOINTS, AND TIE RODS REPLACED. AS I WAS DRIVING TO WORK, I LOST STEERING AND NOW NOT ABLE TO DRIVE MY VEHICLE.

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HAD TO REPLACE REAR LINKAGE..2 TIRES WORN PAST USE AS WELL... YEAR AND A HALF LATER..SAME THING...NOT A HAPPY JEEP OWNER.

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BOUGHT THE CAR NEW. REPLACED LEFT CONTROL ARM IN 2015, REPLACED RIGHT CONTROL ARM IN 2016, REPLACING BOTH CONTROL ARMS AGAIN. DEALER WANTS $750 FOR EACH CONTROL ARM THEY REPLACE. RUINED TWO FRONT TIRES (WHICH LUCKILY DIDN'T BURST ON ME ON THE HIGHWAY), RUINED SECOND SET OF FRONT TIRES. AGAIN, TIRES WERE BRAND NEW IN 2015 DUE TO THE LEFT CONTROL ARM, HAVE REPLACED 4 TIRES SINCE THEN DUE TO THE FRONT CONTROL ARMS. CHRYSLER WON'T DO ANYTHING. THERE ARE A MILLION COMPLAINTS ABOUT THIS ON THE PATRIOT MODEL ONLINE. JEEP DEALERSHIP SERVICE CENTER AND TWO MECHANICS TOLD ME IT WAS A DESIGN FLAW AND IT WILL CONTINUE TO HAPPEN. LOOKING AT $750-$1500 A YEAR (NOT TO MENTION THE COST OF NEW TIRES) TO CORRECT. SILLY. CAR HAS NEVER BEEN IN 4X4 OR OFF ROAD. HAS 74K MILES ON IT AND IS 6 YEARS OLD. GIVEN THAT THE TIRES HAVE STEEL POKING THROUGH W/IN A YEARS TIME DUE TO THE CONTROL ARM, THIS IS DANGEROUS!

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MY 2011 JEEP PATRIOT WAS PURCHASED NEW IN MID NOVEMBER 2010. IT HAS 42,972 MILES ON IT. I HAD TO REPLACE THE TIRES, ONE WAS WORN CLEAR DOWN ON THE INSIDE. THE TIRE SUPPLIER SAID I NEEDED AN ALIGNMENT. WHEN I WENT IN TO GET AN ALIGNMENT THEY WERE UNABLE TO DO ONE BECAUSE MY BALL JOINTS NEEDED REPLACED. I'VE OWNED THIS VEHICLE (MY FIRST & LAST JEEP) FOR 63 1/2 MONTHS AND DRIVEN IT LESS THAN 677 MILES A MONTH OR LESS THAN 10 MILES PER DAY, I SHOULD NOT BE REPLACING MY BALL JOINTS WITH THESE LOW MILES ON MY CAR! IT IS BAD ENOUGH THAT I WAS TOLD NOT TO EVEN DRIVE MY CAR UNTIL THE PARTS COME IN WHICH IS GOING TO BE ANOTHER 13 DAYS! PLEASE TELL ME HOW THIS IS NORMAL WEAR & TEAR ON A VEHICLE THAT HAS NEVER BEEN OFF ROAD AND HAS NEVER HAD THE 4 WHEEL DRIVE ENGAGED LONGER THAN TO JUST PULL OUT OF SLICK SPOT? PLEASE MAKE THIS RIGHT AND RECALL THE JEEPS THAT ARE HAVING THIS ISSUE!

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TOOK THE VEHICLE INTO GET A WOBBLE IN THE FRONT END CHECKED. WAS TOLD BY TECHNICIAN THAT THE BALL JOINTS ON BOTH SIDE ARE WORN OUT. HE SAID IT WAS A VERY COMMON PROBLEM DUE TO POOR QUALITY COMPONENTS. FROM READING COMPLAINTS, IT SEEMS TO BE A VERY COMMON ISSUE. IT IT'S A SAFETY HAZARD AND SHOULD BE ADDRESSED. I HAVE CONTACTED AN ATTORNEY AND WILL PROCEED. *JS

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"DEATH WOBBLE". I EXPERIENCED THIS ON A SHORT TWO HOUR TRIP WHERE I COULDN'T CONTROL THE CARD. EVERY TIME I HIT A BUMP OR TIRED TO TURN THE CAR WAS HARD TO STEER. THIS JEEP HAS ON 40K ON IT AND IS 4 YEARS OLD. I WAS TRAVELLING ON THE HIGHWAY AND GENUINELY FEARED FOR MY LIFE. I WAS OVER HALFWAY TO MY DESTINATION SO I GOT OFF THE HIGHWAY AND TOOK THE BACK ROADS WITH MY HAZARDS ON AND WENT SLOW. THE FACT THAT JEEP IS UNWILLING TO REIMBURSE ME FOR THE COST OF THE REPAIR IS UPSETTING. BUT WHAT IS MORE UPSETTING IS HOW THEY HAVE NOT ISSUED A RECALL ON THIS VEHICLE. I HAVE SPOKEN TO SEVERAL PEOPLE WITH REGARDS TO THE EXACT SAME ISSUE AND NOT JUST WITH THE PATRIOT. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE. I HAVE NO FAITH IN THE COMPANY NOW AND DO NOT TRUST THE SAFETY OF THE VEHICLE.

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REAR SUB FRAME THAT ATTACHES TO THE UNI BODY RUSTED COMPLETELY THROUGH AT A CROSS MEMBER. THIS SUB FRAME IS WHAT MOUNTS THE ENTIRE REAR SUSPENSION AND DRIVE LINE TO THE VEHICLE. VEHICLE WAS PURCHASED AUG. 2011 AND HAS 98.000MILES ON IT. ALSO HAVE HAD PROBLEMS WITH WHEEL BEARINGS. NOT INCLUDING THE FACTORY SET, WE HAD TO REPLACE THE WHEEL BEARINGS (ALL 4) 3 TIMES. NO ACCIDENTS/INJURIES WERE CAUSED BY THESE BECAUSE THEY WERE REPAIRED PRIOR TO THEM GETTING TO BAD. VEHICLE IS CURRENTLY PARKED DUE TO SAFETY CONCERNS WITH THE REAR SUSPENSION. SUBSTANDARD STEEL FOR CROSS MEMBERS AND WHEEL BEARING ISSUES WITH THESE VEHICLES ARE KNOWN AT CHRYSLER/JEEP, WHEN I ORDERED THE WHEEL BEARINGS STAFF WORKING PARTS COUNTER JOKED ABOUT ANOTHER ONE SOLD. WHEN I CALLED THE SALESMEN ABOUT THE CROSS MEMBER ISSUE I WAS TOLD THAT IT IS KNOWN AND THEY REPLACED SEVERAL RECENTLY AT OWNERS EXPENSE. I WAS ALSO TOLD THAT THE RECALL/WARRANTY EXTENSION WILL PROBABLY HAPPEN, SO KEEP MY RECEIPT FOR REIMBURSEMENT PURPOSES. THERE ARE ALSO NUMEROUS FACTORY RECALLS OR WARRANTY EXTENSIONS ON CHRYSLER/JEEP PRODUCTS DO TO THESE ISSUES.

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I WENT TO MY DEALERSHIP FOR AN OIL CHANGE AND WAS TOLD MY FRONT LOWER BALL JOINTS ARE BAD AND IF NOT REPLACED I COULD NOT HAVE MY STATE INSPECTION DONE. I ONLY HAVE 16, 499 MILES ON MY JEEP. THIS MAKES NO SENSE TO ME. I HAVE READ THAT THE OEM PARTS ARE ALL DEFECTIVE. I WANT CHRYSLER TO HELP PAY THE COSTS. I WAS QUOTED AROUND $675 WITH LABOR.

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WE BOUGHT CAR IN AUG 2013 WITH 26K ON IT. RIGHT AT ABOUT 30K I STARTED TO HEAR A THUMPING SOUND IN THE FRONT END. TURNS OUT THE BALL JOINTS AND LOWER CONTROL ARM ASSEMBLY NEEDED REPLACEMENT. JUST HIT 40K AND THE OTHER SIDE WENT. GLAD I BOUGHT THE EXTENDED WARRANTY WHICH I THOUGHT WAS PRICEY AT THE TIME. THIS JEEP IS A BIG DISAPPOINTMENT. NOT LIKE THE JEEP CHEROKEES FROM THE GOOD OLD DAYS WHICH FAMILY MEMBERS FOUND TO BE DEPENDABLE.

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WHILE MANISTEE TIRE WAS CHECKING THE ALIGNMENT FOLLOWING THE PURCHASE OF NEW TIRES, THE LEFT FRONT BALL-JOINT WAS FOUND TO BE DEFECTIVE. TIME TO REQUIRE THAT SUSPENSION PARTS BE GREASEABLE.

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WHILE TURNING RIGHT AND ENTERING A HIGHWAY USING A 270 DEGREE ON RAMP, THE CARS STEERING BECAME UNSTABLE AND SUDDENLY TIGHTENED IT'S TURNING CIRCLE AND LUNGED FARTHER TO THE RIGHT. INSPECTION HAS REVEALED THAT THE LOWER LEFT ( DRIVERS SIDE ) HAS WORN OUT AFTER ONLY 42,000 MILES. A SEARCH ONLINE REVEALED THAT THIS IS A COMMON PROBLEM WITH THE JEEP PATRIOT AND COMPASS AND IT IS TRACEABLE TO A BAD BATCH OF BALL JOINTS. CHRYSLER REFUSES TO ACKNOWLEDGE THE PROBLEM AND COVER IT UNDER WARRANTY. HTTP://WWW.CARPROBLEMZOO.COM/JEEP/PATRIOT/2011/FRONT-SUSPENSION-CONTROL-ARM-PROBLEMS.PHP HTTP://WWW.CARPROBLEMZOO.COM/JEEP/PATRIOT/FRONT-SUSPENSION-CONTROL-ARM-PROBLEMS.PHP. *TR

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