May 7, 2014Electrical systemLatches & locks
DRIVER'S POWER DOOR LOCK STOPPED FUNCTIONING. IT IS SOLELY THE DRIVER'S DOOR. ALL OTHER POWER DOOR LOCKS FUNCTION APPROPRIATELY. THE DRIVER'S DOOR LOCK DOES NOT AUTOMATICALLY LOCK WHEN THE MINIMUM THRESHOLD SPEED IS REACHED. IT ALSO DOES NOT AUTOMATICALLY LOCK/UNLOCK WITH A KEY FOB. POWER DOOR LOCKS WERE CREATED TO ENHANCE DRIVER SAFETY, SO THE FACT THAT THIS STOPPED FUNCTIONING ON A VEHICLE LESS THAN 3 YEARS OLD IS PARTICULARLY CONCERNING. A SEARCH OF WEB SITES SUGGESTS THIS IS A KNOWN ISSUE WITH THESE JEEPS, BUT THE DEALER REPORTS NO RECALLS NOR SERVICE BULLETINS. *TR
NHTSA ODI 10586989
Dec 5, 2013Electrical systemSpeed controlFuel system
WHILE DRIVING TO WORK ON 12/03/13 I WAS AT AN INTERSECTIONS ATTEMPTING TO ACCELERATE AND TURN IN TO TRAFFIC ON A BUSY HIGHWAY WHEN MY CAR WOULD NOT ACCELERATE, ALMOST GOT HIT. CAR CONTINUED TO HESITATE AS I PRESSED THE GAS PEDAL DOWN. CAR SLOWLY ACCELERATED BUT WOULD NOT GO MORE THAN 40 MPHS. CAR CONTINUED TO PULL AND HESITATED AS I WAS ATTEMPTING TO GET IT THE SHOP. MAJOR SAFETY CONCERN AND ALMOST GET IN A MAJOR ACCIDENT ATTEMPTING TO TURN INTO TRAFFIC. *TR
NHTSA ODI 10555002
Oct 23, 2012Electrical systemEngine
I PURCHASED MY 2011 JEEP PATRIOT IN MARCH 2011 AND ONE DAY IT SUDDENLY STALLED WHILE TRAVELING 50-55 MPH ON THE INTERSTATE. THE CAR HAD BEEN TRAVELING ON THE ROAD FOR ONLY 5 MINUTES PRIOR TO THE INCIDENT, WITH NO STOPS OR PROBLEMS. I WAS MEETING MY HUSBAND FOR LUNCH AND THE CAR JUST STALLED AND I PULLED OVER ON THE SIDE. I WAS IN SHOCK BECAUSE THE WERE CARS BEHIND ME AND I IMMEDIATELY PUT MY EMERGENCY LIGHTS ON. I CALLED MY HUSBAND AND TOLD HIM WHAT HAPPENED AND HE ASKED ME DID I HIT A BUMP WRONG THAT MAY HAVE CAUSED THIS ISSUE AND I SAID NO. I IMMEDIATELY CALLED MY DEALER AND LEFT A MESSAGE. THE SERVICE CENTER CALLED BACK AND I GAVE THEM DETAILS. THEY TOLD ME TO BRING THE CAR FOR A FEW DAYS AND ALLOW THEM TO DRIVE IT, BUT I WOULDN'T HAVE A REPLACEMENT VEHICLE. SO THEY TOLD ME THAT IF IT GAVE ME ANY OTHER ISSUES TO GIVE THEM A CALL. A FEW MONTHS LATER IT DID THE SAME THING, AGAIN WHEN I FIRST TOOK OFF LEAVING MY HOME. AT THIS POINT I WAS ASSUMING IT WAS SOMETHING I WAS DOING OR HITTING A BUMP WRONG. SO I CALLED THEM AND GAVE ANOTHER NOTICE TO THE DEALER. SAME DAY THE WINDOWS STARTED TO GO DOWN BY THEMSELVES. AGAIN, I THOUGHT I TOUCHED THE SWITCH WRONG AND CAUSE THE WINDOW TO ROLL ALL THE WAY DOWN BUT IT NOT ONLY DID IT TO MY WINDOW THE PASSENGER WINDOW DID THE SAME. SO DURING THE FIRST OIL CHANGE AT THE DEALERSHIP, I TOLD THEM TO CHECK EVERYTHING OUT BECAUSE THE VEHICLE WAS DOING WEIRD STUFF. NEVER SAW ANY WARNING LIGHTS ON THE DASHBOARD. NO PUTTING OCCURRED WHEN THE CAR SHUT DOWN. IT'S BEEN OVER A YEAR NOW AND WE HAVE ONLY DEALT WITH THE WINDOWS GOING DOWN BY THEMSELVES, BUT THE CAR ISN'T TURNING OFF..THANK GOD! MY FATHER IN LAW BROUGHT THE RECALL ISSUE TO OUR ATTENTION AND WANTED US TO CONTACT THE DEALER BECAUSE WE HAVE TWO YOUNG KIDS. WE TRAVEL ALOT AND WOULD LIKE THIS MATTER TAKEN CARE OF BEFORE WE DECIDE TO TRAVEL FOR THE HOLIDAYS. *TR
NHTSA ODI 10481573
Oct 19, 2012Electrical system
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH THE VEHICLE STALLED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND SHUT THE VEHICLE OFF. IMMEDIATELLT AFTER RESTARTING THE VEHICLE IT STALLED.THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA ODI 10481110
Nov 17, 2011Electrical system
WHILE DRIVING TO WORK THIS MORNING MY RADIO WENT OFF AND ON AND SCREEN TURNED BLACK. I DROVE A LITTLE FURTHER TO FIND A PLACE TO PULL OFF WHEN MY DASH BOARD LITE UP WITH EVERYTHING MALFUNCTIONING LIGHT AND THEN WENT BLACK. I PULLED OVER AND TURNED THE CAR OFF. WHEN I TURNED THE CAR BACK ON EVERYTHING APPEARED TO BE ALRIGHT. AS I CONTINUED ON TO WORK THE RADIO STARTED GOING ON AND OFF AGAIN. I HAVE HAD THE PROBLEM WITH THE WATER LEAK AND IT HAS NOT BEEN FIXED AS OF YET. I AM THINKING THAT MAYBE DUE TO THE WATER LEAK FROM THE DOME LIGHTS AND FIRE WALL MAY HAVE GOTTEN INTO THE ELECTRICAL AREA. PLEASE YOU REALLY NEED TO LOOK INTO THIS BEFORE SOMEONE IS SERIOUSLY HURT OR WORSE. I HAVE MY FAMILY IN THIS VEHICLE REGULARLY INCLUDING MY 2 YEAR OLD GRANDSON AND 10 MONTH OLD GRANDDAUGHTER. THEY ARE MY LIFE AND I DO NOT WANT ANYTHING TO HAPPEN TO THEM. *TR
NHTSA ODI 10436171
Jul 28, 2011Engine & coolingElectrical systemSpeed control
1COMPLAINT NUMBER: 10412080INCIDENT DATE: JUNE 18, 2011DATE ADDED TO FILE: JULY 12, 2011 DESCRIPTION OF THE COMPLAINT: WHILE TRAVELING ON A FREEWAY WITH CRUISE CONTROL ACTIVATED, MY INSTRUMENT PANEL LIT UP AND MY CAR LOST ALL POWER. I WAS ABLE TO COAST TO THE SHOULDER. WHEN I LOOKED UP THE PANEL LIGHT MEANINGS IN THE MANUAL, I DETERMINED IT WAS SAFE TO ATTEMPT TO RESTART THE CAR. THE CAR WOULD NOT START. AFTER WAITING FOR A FEW MINUTES, I WAS ABLE TO START THE CAR AND TAKE IT IN TO THE DEALER. THE SERVICE DEPARTMENT ACKNOWLEDGED THE CAR PROBLEM BUT WAS UNABLE TO DUPLICATE IT. AT THE TIME, I HAD 7500 MILES ON MY CAR. I HAD THE SAME PROBLEM THIS WEEK. MY CAR STALLED IN THE MIDDLE OF AN INTERSECTION AND WOULD NOT RESTART. AGAIN, SERVICE DEPARTMENT IS UNABLE TO DUPLICATE THIS ISSUE. 2COMPLAINT NUMBER: 10410937INCIDENT DATE: JULY 6, 2011DATE ADDED TO FILE: JULY 7, 2011 DESCRIPTION OF THE COMPLAINT: THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH, WITH THE CRUISE CONTROL ACTIVATED THE VEHICLE SUDDENLY STALLED. AFTER COASTING THE VEHICLE TO THE SIDE OF THE ROAD HE ATTEMPTED TO RESTART IT AND IT FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILES WERE APPROXIMATELY 3,500. DETAILS DISCUSS THIS CONSUMER COMPLAINT AT FORUM 3COMPLAINT NUMBER: 10410109INCIDENT DATE: JUNE 27, 2011DATE ADDED TO FILE: JUNE 30, 2011 DESCRIPTION OF THE COMPLAINT: THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 137. HAVE YOU LOOKED INTO THIS? *TR
NHTSA ODI 10415513