What 1,638 owners told NHTSA about the 2011 Jeep Grand Cherokee Trackhawk

Greetings, after 3 dealership attempts to correct the TIPM - NHTSA 19V813000 recall, my Jeep still stalled 4 times at highway speeds. I narrowly averted being rearended several times. I am terrified to drive the vehicle! I have yet another dealership appointment Friday, January 12, 2024 to correct the issue. Previous visits could not reproduce the problem or show any code errors. There were no warnings at all during these malfunctions, only the loss of braking and power steering did I realize the vehicle had stalled. Are there any remedies afforded to me at this point from Chrysler? The vehicle has only 124,000 miles. I've been extremely lucky that I haven't crashed or injured another party to date, but I fear it could happen at any time since this is my only transportation to and from work.

NHTSA ODI 11564408

My vehicles Totally Integrated Power Module (TIPM) was rewired at a dealership as part of a manufacturer recall. Ever since this has been "rewired" I have had problems with the car shutting off while driving, and as a result, a loss of power steering and power brakes. I notified the dealership, Rentschler Chrysler of Slatington, PA, and they state that everything looks ok with the wiring and that a new TIPM was not part of the recall. This issue has been occurring with my Jeep (2011 Grand Cherokee Laredo) since 2013, two years after I purchased the car brand new. I want to know why Chrysler was not ordered to replace the TIPM with a new part? This has been happening to my car frequently and I have known other people with Jeep, Ram, and Durango problems with stalling while driving.

NHTSA ODI 11541321

SUV stalls when coming to a stop while making a right turn or while stopping at a light. Power steering and brakes quit working. There are no diagnostic codes thrown for the dealer to check into. This occurs at least three to four times a week. I only commute 4 miles a day. Fortunately everytime this occurs I have been able to come to a stop and no other cars have been near. But if a car was on the street I am turning onto I would have hit their car. The dealer has replaced a few things that could possibly be wrong but the issue does not give diagnostic code to investigate. This is a known issue with Chrysler for this year model and several other years but my Jeep Grand cherokee has no recalls for it.

NHTSA ODI 11511322

Wife was driving car off the highway, around a rightward curving offramp, and she noticed that the steering was handling differently, as if the power steering was off, and the brakes were not responding normally either. She could not stop the car where she intended to and was lucky that there was not cross traffic in the immediate intersection. No lights on the dash were lit up. She turned the car off and on again, and the steering and braking was normal again. We brought it to a trusted independent mechanic and described the issue, and they could not reproduce the issue but looked it up and found multiple reports of this occurring with 2010s Grand Cherokees. They were very concerned about the safety of the car and recommended bringing it to a dealer. One local dealer wanted $1000 to begin diagnosing. The other dealer charged $250 to look around but could not find anything that would explain loss of steering and brakes. We do not feel safe driving the car, as we live in a busy urban setting and any loss of control of the car would likely mean injuring or killing one of our neighbors.

NHTSA ODI 11492665

The vehicle randomly stalls without warning while driving, causing the power steering and brakes to fail. It occurs randomly every 7-14 days, usually when it's first driven for the day and usually within the first 5-10 miles when slowing down to make a turn. Occasionally it will occur at a stop sign and a few times it has occurred in traffic. It can be restarted by putting it in Neutral or Park. It has been doing this ever since I purchased the vehicle in 2017 with 68,000 miles on it. It now has 195,000 miles and the stalling has become more frequent. I hoped the recall for the fuel relay would fix it, but it has not. I have read that it is a TIPM problem. There are several hundred similar complaints on the NHTSA website. The problem is discussed in Jeep forums on the web. This is a serious safety issue because of potential rear-end collisions. Why won't Jeep or NHTSA address it?

NHTSA ODI 11464555

When you turn a corner the engine shuts off. All the electronics still work (like radio, and lights) but you have no power stearing it is manual. You have to coast to the side of the road and put the truck in park and restart it. This has been recalled and fixed a few times and it is still happening and Jeep will not do anything to fix the problem. They want to duplicate the issue but you can not. This happens whenever it wants to - there is no rhyme or reason why it happens and you cannot duplicate it. I've taken notes every time it happens, (gas gage at where, weather, time of day, where I was going, how long I drove the truck) nothing matters, it just happens when it happens. So far now it is happening at least 1 time a month since December 2021. And I have called Jeep every time and reported the incident. I have a case number but they will not fix it or send out a new recall.

NHTSA ODI 11458926

While trying to make a turn the power steering and brakes did not work. The vehicle did not stall. After stopping I shut the vehicle off and restarted it and it was working, This happened 3 times in about 2 weeks. I have the vehicle in to the dealer trying to find the problem.

NHTSA ODI 11442243

Jeep stalled out in traffic. Just died on the road.

NHTSA ODI 11442297

As I am about to turn right my vehicle completely shuts off and I lose power steering, etc. Brakes work enough to stop thankfully, but vehicle is completely off almost causing a crash. I am able to start my 2011 Jeep GC right back up and go on with the engine light on. The light then shut off as I am driving. After reading multiple cases of this same issue it is apparent something needs done and a resolution needs issued. This is an extreme safety issue and needs addressed now before injury or death occurs. I love Jeep but I do not think I will be able to get another (after having 3+) if this does not get addressed. Get this fixed and addressed now.

NHTSA ODI 11433570

VEHICLE WILL RANDOMLY STALL WHILE SLOWING DOWN, BRAKE PEDAL GETS INSTANTLY ROCK HARD AND STEERING IS NEXT TO IMPOSSIBLE. FCA CLAIMED IF WAS THE FUEL PUMP RELAY BUT BOTH FUEL PUMP RELAY RECALLS WERE DONE AND IT'S EVEN WORSE NOW.

NHTSA ODI 11413452

ON MORE THAN 1 DOZEN OCCASIONS MY JEEP HAS STALLED WHILE DRIVING ANYWHERE FM 20 TO 40 MILES AN HOUR. I LOST STEERING CONTROL AND BRAKES WHILE THE REST OF GAGES STAYED ON. AFTER THE FIRST FEW TIMES I FIGURED OUT I COULD THROW IN NEUTRAL , HIT THE IGNITION BUTTON AND IT STARTS RIGHT BACK UP. CHRYSLER JEEP TOLD ME THIS WAS A "RELAY " RECALL FOR OVER 1 1/2 YEARS THAT THEY HAD NO REPAIR FOR. SO THEY JUST KEPT REPLACING TRHE PART. I WOULD GET ANYWHERE FM 2 WKS TO FEW MONTHS WITH THE "NEW, BAD PART" THE REALL REPAIR CAME IN LAST WEEK. AFTER REPLACING IT, I MADE IT 2 DAYS BEFORE I STALLED AGAIN. THIS TIME ON AN EXIT RAMP DOING 30 MILES AN HOUR AROUND A SHARP TURN .I (AND MY 13 YEAR OLD SON) WENT OFF THE ROAD INTO A DITCH. I HAD TO USE 4 WHEEL DRIVE TO GET OUT. I CASUED MINOR F=DAMAGE ASWELL. THIS TIME! I KEEP TELLING THEM IT;S ONLY MATTER OF TIME BEFORE I DIE OR KILL SOMEONE WHEN THIS STALL HAPPENS. I HAVE HAD A RENTAL OR BEEN WITH OUT A CAR FOR AT LEAST 5 WEEKS OF THIS LAST YEAR ALONE FOR THIS RECALL FAILURE. I LOOK ONLINE AND THERE ARE HUNDREDS OF WEBSITES AND LINKS TO JEEP GRAND CHEROKEES THAT HAVE DONE THIS. HOW MANY PPL HAVE TO WREAK OR DIE TO GET SOMEONES ATTENTION?? I HAVE FILED THIS COMPLAINT A FEW YEARS AGO.

NHTSA ODI 11384124

MY CAR SOMETIMES IT DOESN'T START AND KEEPS CRANKING. BUT THE MOST DANGEROUS IS WHEN IT SHUTS OFF WHILE DRIVING. I TOOK IT TO JEEP SERVICE BUT THEY DIDN'T FIND WHAT CAUSES THE ISSUES. IT KEEPS STALLING. DOESN'T HAPPEN EVERY DAY AND ALL THE TIME BUT IT'S HAPPENING MORE FREQUENTLY.

NHTSA ODI 11372929

VEHICLE STALLED WHILE DRIVING IN HIGHWAY TRAFFIC AT ABOUT 40 MPH. LOST ABILITY TO STEER AS POWER STEERING QUIT WORKING. THERE IS A YEAR-OLD RECALL TO FIX FUEL PUMP RELAY PROBLEMS BUT FCA, THE MANUFACTURER, HAS YET TO PROVIDE DEALERS WITH THE PARTS NEEDED TO FIX THIS PROBLEM. THIS IS TOTALLY UNACCEPTABLE AS WE HAVE CONTINUED TO DRIVE THIS VEHICLE SINCE WE DO NOT HAVE, NOR CAN WE AFFORD, ANOTHER VEHICLE. PLEASE PRESSURE FCA/JEEP TO PROVIDE PARTS TO DEALERS IMMEDIATELY. RECALL # V62/NHTSA 19V-813.

NHTSA ODI 11362940

THE VEHICLE WAS TRAVELING AT APPROXIMATELY 40 MPH ON A TRADITIONAL TWO LANE COUNTRY ROAD. AS I APPROACHED A LEFT HANDED TURN, I PRESSED THE BREAK PEDAL AND INSTANTANEOUSLY LOST POWER STEERING AND POWER BREAKS. THE VEHICLE BECAME DIFFICULT TO CONTROL AND DROVE OFF THE ROAD INTO A SMALL GRASS FIELD. AFTER COMING TO A STOP, I LOOKED AT THE DASH AND REALIZED THE TACHOMETER SHOWED 0 RPM INDICATING THE ENGINE HAD STALLED. AT FIRST, I WAS UNABLE TO RESTART THE VEHICLE BECAUSE THE SHIFTER WAS STILL IN DRIVE. THE VEHICLE RESTARTED WITH NO HESITATION ONCE THE SHIFTER WAS MOVED TO PARK. THE P54 RECALL HAS PREVIOUSLY BEEN COMPLETED. FCA HAS BEEN INFORMED AND THE VEHICLE WAS INSPECTED BY A JEEP DEALER. THE RECALL FOR V62 IS STILL IN DEVELOPMENT AND THE VEHICLE HAS SINCE RECEIVED THE TEMPORARY INTERIM REPAIR. I HAVE DECIDED TO PARK THE VEHICLE UNTIL FCA CAN REASSURE THE VEHICLE IS SAFE TO DRIVE.

NHTSA ODI 11361303

I HAVE HAD TO REPLACE MY THERMOSTAT ABOUT 6 TIMES SINCE I GOT THE CAR IN 2017. THE HOUSING BREAKS AND IT LEAKS CAUSING OVER HEATING

NHTSA ODI 11353538

TWICE ON TWO SEPARATE OCCASIONS, WHEN GOING ABOUT 25 MILES AN HOUR ON A TOWN ROAD AND BREAKING AND TURNING TO THE RIGHT (ONE TIME WAS MORE RIGHT THAN THE OTHER), MY CAR LOSES POWER OUT OF NO WHERE. MY ENGINE SHUTS OFF, I LOSE POWER STEERING, AND I LOSE MY BREAK ASSIST. IT IS VERY SCARY AND DANGEROUS AND COULD CAUSE A LIFE THREATENING ACCIDENT. I CROSSED OVER INTO THE OPPOSITE LANE OF TRAFFIC WITH LITTLE TO NO CONTROL. FORTUNATELY BOTH TIMES NO ONE WAS NEAR ME AND I WAS ABLE TO COME TO A STOP. I CAN THEN RESTART THE CAR AND DRIVE AWAY. I DONT KNOW HOW TO REPLICATE THE ISSUE. I HAVE SEEN OTHER REPORTS OF THIS SAME PROBLEM WITH OTHER GRAND CHEROKEES ON THE INTERNET. I DONT KNOW IF THE CURRENT RECALL THAT I NEED IS SUPPOSED TO ADDRESS IT OR NOT BUT I PLAN ON CALLING MY DEALER ABOUT IT ASAP. MY CAR IS ABOUT 149K MILES. I THINK THE LIGHTS STAY ON WHEN THIS HAPPENS.

NHTSA ODI 11351715

2011 JEEP GC OVERLAND DIES WHILE ON A CURVE. POWER STEERING NOT OPERATING, ENGINE NOT RUNNING. WILL RESTART BUT HAPPENED 3 TIMES IN ONE WEEK. TOWED TO JIM DORAN JEEP/CHRYSLER IN MCMINNVILLE, OR, 2 WKS AGO. DEALER CANNOT DIAGNOSE OR REPLICATE. AM WITHOUT A VEHICLE AND NEED TO DRIVE BACK HOME TO MN IN 3 WKS! PLS HELP!!! HAD TAKEN IT TO MCKAY'S JEEP DEALER IN ST CLOUD LAST JUNE AS DISPLAY WAS STATING SERVICE FWD. THEY PERFORMED AN UPDATE BUT MSSG KEPT APPEARING & HAD TO RETURN FOR MORE REPAIRS. DONT HAVE PAPERWORK W ME HERE IN OR. COST OVER $2,000 FOR REPAIRS. DONT KNOW IF THIS ISSUE IS RELATED BUT DISPLAY MENTIONED SOMETHING ABOUT FWD WHEN IT DIED LAST TIME DRIVEN. VEHICLE IS UNSAFE TO DRIVE! ONLY OWNED IT FOR ABOUT 18 MOS. PURCHASED FROM TENVOORDE FORD IN ST CLOUD, MN. CAME TO THAT DEALER FROM CANADA.... NEED TO KNOW WHAT MY OPTIONS ARE. I NEED A VEHICLE ASAP.

NHTSA ODI 11341747

ENGINE STALLS, WONT START OR DIES RIGHT AFTER STARTING, I THINK IT IS PART OF A RECALL WITH NO FIX AVAILABLE. IF IN MOTION IT DIES AND LOSSES POWER. PUT IN NEUTRAL TO START WHILE ROLLING! THIS HAPPENS MORE AND MORE FREQUENTLY LATELY. *TR

NHTSA ODI 11329195

MY JEEP HAS STALLED AT LEAST 5 TIMES WITH THE POWER STEERING FAILING. 1) ONCE WHILE AT AN INTERSECTION TURNING LEFT ON A GREEN ARROW NO STEERING. 2) TRAVELING ABOUT 45 MPH AND STALLED AGAIN AND NO STEERING. 3) TWICE GOING FROM 55 MPH UP TO A STOP SIGN AND THE CAR STALLED AGAIN NO STEERING. 4) JUST LAST FRIDAY, I WAS DRIVING 55 MPH AND SLOWING TO MAKE A LEFT TURN AND AGAIN STALLED AND NO POWER STEERING. THIS IS GETTING SERIOUS AND HAPPENS UNEXPECTEDLY WHICH MAKES DRIVING DANGEROUS. THE STALLING IS HAPPENING MORE FREQUENTLY NOW. I'VE CONTACTED JEEP AND THEY SAY A RECALL HAS BEEN ISSUED BUT NO FIX HAS TAKEN PLACE AND IS TO BE DETERMINED WITH NO IDEA WHEN. THE RECALL WAS ISSUED LATE LAST YEAR. SO HOW LONG DOES IT TAKE TO FIX A RELAY ISSUE? THIS HAS GONE ON FAR TO LONG AND GETTING SCARY. PLEASE HELP ME AND GET SOME KIND OF ANSWER FROM JEEP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11323361

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, MAKING A RIGHT TURN THE STEERING WHEEL CEASED, WITH SEVERAL WARNING LIGHTS TEMPORARILY ILLUMINATED. THE CONTACT WAS ABLE TO VEER TO THE SHOULDER OF THE ROADWAY. THE CONTACT NOTICED AN ABNORMAL ODOR COMING FROM THE ENGINE. THE CONTACT TURN THE VEHICLE OFF AND CONTACTED AN INDEPENDENT MECHANIC WHO TOWED THE VEHICLE BACK TO THE RESIDENCE. THE NEXT DAY THE VEHICLE RESUMED NORMAL OPERATION AND WAS TAKEN TO (SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD 30101 S DIXIE HWY, HOMESTEAD, FL 33032 (786) 650-3104) WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

NHTSA ODI 11302837

WHILE DRIVING 2011 JEEP GRAND CHEROKEE WITH CHILDREN IN CAR, THE JEEP JUST STALLS OUT ON ME AND I LOSE CONTROL OF THE STEERING. IT HAS HAPPENED MOST TIMES WHEN I AM MAKING LEFT AND RIGHT TURNS.

NHTSA ODI 11302572

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AND ATTEMPTING TO TURN THE VEHICLE TO THE LEFT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE CONTACT NEEDED TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE. THE CONTACT PLACED THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED A TOTAL OF FIVE TIMES WITH ONE OF THE FAILURES OCCURRING WHEN MAKING A RIGHT TURN INSTEAD. THE CONTACT CALLED ORR CHRYSLER DODGE JEEP (LOCATED AT 900 TRUMAN BAKER DR, SEARCY, AR 72143, 501-279-3311) WHERE IT WAS DETERMINED THAT BECAUSE THERE WAS NO CHECK ENGINE WARNING INDICATOR ILLUMINATED, THEY WOULD NOT BE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 57815893. THE CONTACT WAS INFORMED TO HAVE THE DEALER DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,167.

NHTSA ODI 11282490

I DRIVING GETTING READY TO TURN THE CORNER AND MY JEEP JUST DIES . THE RADIO AND EVERYTHING STAYS ON BUT I LESS POWER STEERING AND BRAKES ARE HARD TO PUSH AND NO GAS. IF I PUT IT IN PARK AND TRY TO RESTART IT'S DOES START WITHOUT A PROBLEM .. IT HAS DONE THIS A COUPLES TIMES BEFORE.. THERE WAS A TIME A COUPLE MONTHS AGO WHEN I WAS SITTING AT A STOP LIGHT WENT TO GO AND COULDN'T .. AND THEN ONE OTHER TIME 2 WEEKS AGO ALSO TRYING TO TURN A CORNER (IT'S ALL AT RANDOM WHEN IT HAPPENS NO WARNING ) THERE ARE NO WARNING LIGHTS ON

NHTSA ODI 11271726

EXITING HIGHWAY. ONE INCIDENT MERGING RIGHT OFF RAMP. OTHER INCIDENT, SLOWING TO CROSS ONCOMING TRAFFIC ONTO A ROAD. ENGINE SUDDENLY SHUTS DOWN. FCW LIGHT COMES ON. SENSOR ON FRONT IS KEPT VERY CLEAN! VEHICLE WILL RESTART BUT THIS IS VERY DANGEROUS AS I WAS ALMOST HIT BY ONCOMING TRAFFIC IN THE NONE INCIDENT. I READ THAT THIS IS COMMON WITH THESE VEHICLES. SHAME ON YOU! NEVER HAVE ANOTHER ONE

NHTSA ODI 11220431

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP SIGN, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN ADDITION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD, BUT THE VEHICLE SEIZED AND THE ENGINE SHUT OFF. THE CONTACT STATED THAT ALL THE INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL, BUT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS PLACED INTO PARK AND THE VEHICLE STARTED WHEN THE PUSH START BUTTON WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP OF RENO (LOCATED AT 3223 MILL ST, RENO, NV 89502) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,544. *TR*JB

NHTSA ODI 11217183