Jul 3, 2014Fuel systemElectrical system
A CHRYSLER JEEP AND DODGE DEALERSHIP IN ORLANDO REPLACED THE FACTORY INSTALLED TIPM IN MY 2011 JEEP GRAND CHEROKEE OVERLAND WITH 58,000 MILES TODAY AT A COST TO ME OF $1230. THE TIPM CONTROLS AND DISTRIBUTES POWER TO ALL OF THE ELECTRICAL FUNCTIONS OF THE VEHICLE. THEY HAD ONE IN STOCK, AND AFTER A LITTLE RESEARCH ONLINE I DISCOVERED A WIDESPREAD ISSUE WITH MANY OTHER 2011 GRAND CHEROKEES. MANY OF THE OTHER COMPLAINTS CITE FAULTY TIPM DEVICES FAILING WHILE THE CAR WAS TRAVELING IN EXCESS OF 65 MPH CAUSING THE CAR TO COME TO A SUDDEN STOP. OTHERS MENTION LIGHTS FAILING AND OTHER ELECTRICAL FAILURES. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS THAT I'VE EASILY FOUND ONLINE. I'M WRITING TO ASK YOU TO PLEASE INITIATE A RECALL OR SOME INITIATIVE THAT WILL REIMBURSE CONSUMERS THAT UNKNOWINGLY PURCHASED VEHICLES WITH A FAULTY TIPM. THE 2011 GRAND CHEROKEE OVERLAND OWNERS HAVE BEEN WRONGED. *TR
NHTSA ODI 10608161
Jun 20, 2014Electrical systemEngine
THIS IS THE SECOND TIME IN SIX MONTHS THAT I HAVE HAD A MAJOR PROBLEM WITH MY KEY FOB AFFECTING MY ENGINE. I AM AFRAID THIS MAY BE AN IGNITION SWITCH PROBLEM BUT THE DEALER KEEPS TELLING ME IT'S THE KEY FOB BATTERY. THE FIRST TIME MY CAR WOULD NOT START AND THE ENGINE WAS DEAD. THEY REPLACED BOTH KEY FOBS 6 MONTHS AGO AND TOLD ME THEY WERE DEFECTIVE. THIS TIME WHEN I PUSHED THE BUTTON THE ENGINE MADE A SCREECHING RATTLING SOUND, THE ENGINE LIGHT CAME ON AND THE CAR WOULD NOT TURN OFF. EVENTUALLY IT DID AND I TRIED IT AGAIN AND THE SAME THING HAPPENED. THE CAR WAS TOWED 30 MILES TO THE DEALER AND THEY TOLD ME THE KEY FOB BATTERY NEEDED TO BE REPLACED. I ASKED THE SERVICE TECHNICIAN IF THEIR COMPUTER SHOWED THAT MY ENGINE LIGHT CAME ON AND HE AGREED BUT TOLD ME THAT THEY COULD NOT FIND THE PROBLEM, OTHER THAN THE KEY FOB BATTERY. I TOLD THEM BOTH KEY FOBS WERE NEW. I HAVE ONLY HAD THIS CAR FOR 3 YEARS AND IT ONLY HAS 11,605 MILES ON IT. HOW ON EARTH CAN A KEY FOB CAUSE ENGINE PROBLEMS? I MAY NOT BE AN EXPERT ON CARS BUT I'M NOT STUPID. I BELIEVE IT MAY BE SOMETHING TO DO WITH THE IGNITION. I HOPE JEEP FIXES THIS BEFORE THERE ARE ANY ACCIDENTS OR DEATHS. I NOW FEEL I AM FORCED TO PURCHASE AN EXTENDED WARRANTY FOR OVER $2,100.00 BECAUSE I'M AFRAID OF WHAT MIGHT HAPPEN WHEN MY FACTORY WARRANTY EXPIRES NEXT MONTH. I DON'T THINK I WOULD EVER BUY A NEW CAR AGAIN. THE OLD ONES SEEM MORE RELIABLE. I AM AFRAID TO DRIVE THIS CAR NOW, KNOWING IT HAS ELECTRICAL ISSUES THAT THE DEALER CAN'T SEEM TO FIND THE REASONS WHY. KEY FOB BATTERY? I FIND THIS VERY HARD TO ACCEPT. I WOULD LIKE THE OLD KEY IGNITION - I DON'T TRUST THESE PUSH BUTTON IGNITIONS. MY 2011 JEEP IS STILL AT THE DEALER BUT THEY HAVE TOLD ME IT'S READY FOR PICK UP. *TR
NHTSA ODI 10604660
Jun 18, 2014Electrical system
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER NUMEROUS ATTEMPTS THE IGNITION STARTED. THE FAILURE WAS INTERMITTENT AND BECAME PROGRESSIVELY WORSE OVER A PERIOD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE TOTALLY INTEGRATED CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI 10604284
Jun 12, 2014Electrical systemBrakesEngine
I HAVE TRIED TO START MY CAR SEVERAL TIMES WITH JUST CONTINUOUS CRANKING. I CALLED TWO DIFFERENT JEEP DEALERSHIPS AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. YESTERDAY, I WAS DRIVING DOWN THE STREET AT 55 MPH WITH MY 5 MONTH OLD IN THE CAR AFTER DAYCARE- AND MY CAR JUST SHUT OFF WHILE DRIVING AND I ALMOST CRASHED INTO THE PERSON IN FRONT OF ME!!!! VERY SCARY. I HAD TO SWERVE TO MISS THE PERSON IN FRONT OF ME BECAUSE THE BRAKES AND CAR WERE NOT WORKING- JUST COMPLETELY SHUT OFF. I FINALLY GOT IT STARTED AGAIN AND GOT TO A SAFE LOCATION. I THEN HAD IT TOWED. I DID SOME RESEARCH TO FIND THAT THIS IS A VERY COMMON ISSUE WITH 2011 JEEP GRAND CHEROKEES AND CHRYSLER REFUSES TO DO A RECALL ON THIS. ARE THEY INSANE?!!! WE COULD HAVE BEEN IN A SERIOUS ACCIDENT. IF THE CAR IS NOT UNDER WARRANTY- THE PRICE TO FIX THE ISSUE IS $1300+. I JUST PURCHASED THIS CAR IN NOVEMBER OF 2013 BECAUSE I THOUGHT IT WOULD BE SAFE FOR ME AND MY NEW BABY. NOW I HAVE TO DISH OUT $1300 BECAUSE OF A FAULTY PART THAT CHRYSLER REFUSES TO FIX? THEY ARE VERY AWARE OF THE TIPM NOT PERFORMING ON THESE MODELS- PLEASE RESEARCH ALL THE FORUMS THAT TALK ABOUT THIS. THERE IS ALREADY LAWSUITS PENDING. PLEASE ADVISE ON WHAT TO DO AT THIS POINT. I DO NOT HAVE THIS KIND OF MONEY TO FIX A CAR WITH 39000 MILES ON IT. I WILL NEVER PURCHASE A JEEP OR CHRYSLER AGAIN. *TR
NHTSA ODI 10597845
Jun 11, 2014SteeringElectrical systemEngine
VEHICLE DIES FROM NO REASONS, ALSO FAILS TO START AT TIMES. *TR
NHTSA ODI 10597535
Jun 10, 2014SuspensionElectrical systemBrakes
PURCHASED 2011 JEEP GRAND CHEROKEE OVERLAND USED IN SUMMER OF 2012. 3RD JEEP AND HAVE STAYED WITH JEEP BECAUSE FELT THEY WERE A SAFE RELIABLE CAR. SHORTLY AFTER PURCHASE THE CAR WOULD SOUND LIKE IT WAS "COMPUTING" NEAR THE ENGINE--WHILE OFF AND KEY NOT NEAR CAR. TOLD THIS WAS NORMAL. ALARM STARTED TO GO OFF FOR NO REASON, DAY TIME RUNNING LIGHT ON DRIVER SIDE STOPPED WORKING (NOT BULB) AND STARTED WORKING A FEW DAYS LATER ON ITS OWN. CAR NO START OR HARD START SEVERAL TIMES. CHECK ENGINE LIGHTS ON AND OFF, KEY NOT FOUND, ETC. 5/19/14 EXITING HIGHWAY AT APPROX. 75 MPH (59,000 MILES) BRAKES DON'T WORK. CAR SLOWS BUT WON'T STOP. NO LIGHT ILLUMINATED FOR BRAKE PROBLEM. IT WAS PETRIFYING. CALLED DEALER IN MORNING AND THEY INDICATED NOT WARRANTY AND NOT RECALL SO ORDERED BRAKE BOOSTER FROM DEALER AND REPLACED. WAS WITHOUT VEHICLE FOR SEVERAL DAYS. 5/28/14 DRIVING APPROX. 75 ON HIGHWAY--DASH LIGHTS FLASH, CAR SHAKES AND SHUDDERS UNCONTROLLABLY, SCREEN READS SERVICE AIR SUSPENSION SYSTEM AND ETC CODE. EXIT HIGHWAY CAR HAS NO SUSPENSION. STOP MAKE PHONE CALL AND RESTART CAR AND NO LIGHTS, WARNINGS, AND SUSPENSION BACK. DRIVING 35 MPH ON BUSY CITY STREET (IN FRONT OF SCHOOL) CAR DASH FLASHES AND GOES BLACK--A RED LIGHTNING BOLT APPEARS AND THE CAR SHUTS OFF WHILE DRIVING. NO BRAKES, POWER STEERING, HAZARD LIGHTS, SUSPENSION, ETC. I WAS TERRIFIED! PUSHED DOWN ACCELERATOR AND CAR STARTS BACK UP (SIMILAR TO DEPRESSING GAS PEDDLE ON GOLF CART). TOOK TO DEALER AND THEY REPLACED A BRAKE SENSOR AND THE SUSPENSION WORKED. SAID THEY COULD NOT REPLICATE THE CAR SHUTTING OFF WHILE DRIVING. TIPM MUST BE THE CAUSE BASED ON 1000S OF OWNERS COMMENT. FILED COMPLAINT WITH CHRYSLER TODAY. FRIGHTENED FOR MY SAFETY AND THE SAFETY OF OTHER CARS, PEOPLE, ETC. DRIVE OVER 100 MILES PER DAY ON HIGHWAY. CAN'T OBTAIN TIPM PART. MUST USE CAR TO WORK BUT SAFETY CONCERNS WITH DRIVING. *TR
NHTSA ODI 10597379
May 29, 2014Electrical systemVisibility & wipers
THE HEATER/AC BLEND DOOR IS BROKEN: THE DRIVER'S SIDE GETS AC BUT THE PASSENGER SIDE ONLY RECEIVE HOT AIR. THIS IS A VERY COMMON PROBLEM WITH THIS MODEL JEEP. THE DEALER REFUSES TO REPAIR THE PROBLEM UNDER WARRANTY. THE VEHICLE IS 2 MONTHS OUT OF WARRANTY AND HAS 30,120 MILES. JEEPS DENIES THIS IS A COMMON PROBLEM, AND YET THE INTERNET IS FILLED WITH JEEP BLEND DOOR COMPLAINTS. *TR
NHTSA ODI 10594714
May 29, 2014Electrical systemVisibility & wipers
THE AIR CONDITIONING PRODUCES COLD AIR ON THE DRIVER'S SIDE BUT PRODUCES HOT AIR ON THE PASSENGER SIDE. THE HEATER BEND DOORS ARE BROKEN. THIS IS A COMMON PROBLEM WITH JEEPS. MY VEHICLE IS 38 MONTHS OND, 2 MONTHS OUT OF WARRANTY WITH 30,120 MILES. JEEP REFUSES TO REPAIR THE PROBLEM UNDER WARRANTY, AND EVEN DENIES THAT BEND DOOR FAILURES ARE A COMMON PROBLEM WITH JEEPS, EVEN THOUGH THE INTERNET IS FILLED WITH COMPLAINTS ABOUT THE PROBLEM. *TR
NHTSA ODI 10594716
May 29, 2014Electrical system
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FRACTURED INTEGRATED POWER MODULE WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,953.
NHTSA ODI 10594902
May 28, 2014Electrical system
ENGINE TURNS OVER BUT WONT START.AFTER DOING RESEARCH ONLINE,I BELIEVE THE PROBLEM IS THE TIPM. I HEARD THE ENGINE CAN SHUT OFF AT ANY TIME.THAT CAN BE VERY DANGEROUS. *TR
NHTSA ODI 10594669
May 9, 2014Electrical system
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START NUMEROUS TIMES UNTIL THE FAILURE BECAME PERMANENT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE COMPUTER INTEGRATED MANAGEMENT SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 65,000.
NHTSA ODI 10587453
Apr 23, 2014Electrical system
TIPM FAILURE. IT WAS VERY COSTLY AND A BURDEN TO FIX. CHRYSLER NEEDS TO RECALL THIS PART. *TR
NHTSA ODI 10584525
Apr 22, 2014Electrical system
TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10584129
Apr 1, 2014Electrical systemFuel system
AFTER HAVING OCCASIONAL DIFFICULTIES STARTING THE CAR, MY PROBLEMS FINALLY REACHED A CLIMAX WHEN MY CAR SHUT OFF MID-DRIVE. JEEP HAS EXPLAINED THAT I HAVE FAULTY TIPM. I HAVE FOUND THROUGH ONLINE RESEARCH THAT THIS IS VERY COMMON. THESE FAILURES HAVE BEEN OCCURRING FOR YEARS, YET JEEP STILL INSTALLS THESE SAME TIPMS. I UNDERSTAND THERE IS A PENDING CLASS ACTION LAWSUIT, SUGGESTING THAT JEEP HAS KNOWN ABOUT THIS PROBLEM AND IGNORED IT, RATHER THAN IMPLEMENTING A RECALL. *TR
NHTSA ODI 10576140
Apr 1, 2014Electrical system
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO THE DEALER, WHO REPLACED THE WIRELESS IGNITION CONTROL MODULE BUT THE FAILURE LATER RECURRED. THE CONTACT ALSO STATED THAT THE BRAKE, TRAC OFF AND THE TIRE PRESSURE WARNING LIGHTS ILLUMINATED AND THE GAUGES WOULD INTERMITTENTLY DISPLAY RANDOM NUMBERS. ADDITIONALLY, THE VEHICLE WOULD STALL SPORADICALLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10576311
Mar 19, 2014Electrical systemEngineFuel system
BOUGHT A USED JEEP GRAND CHEROKEE 2011 W/ 19K MILES ON IT (IT WAS LEASED BEFORE). FIRST INCIDENT HAPPENED WITH 30K MILES ON IT. VEHICLE WOULD TURN OVER A LITTLE BIT BUT WOULD NOT START. DEALERSHIP SAID FUEL PUMP WAS BAD, RUNNING AFTER VEHICLE TURNED OF THEN DIDN'T GET POWER WHEN TURNING IT ON. DEALERSHIP REPLACED FUEL PUMP, WENT TO PICK IT UP FROM DEALERSHIP AND IT WOULDN'T START. SECOND TRIP (WITHIN 2-3 DAYS) TO DEALERSHIP IT STARTED UP. WORKED FINE FOR ABOUT 4-5 WEEKS, THEN SAME INCIDENT OCCURRED AGAIN. VEHICLE WOULD TURN OVER BUT NOT START UP, SOUNDED THE EXACT SAME AS THE PRIOR ISSUE. DEALERSHIP REPLACED THE TIPM, CAR WORKED FINE FOR ABOUT 12 MONTHS. TWO WEEKS AGO, THE SAME ISSUE CAME ABOUT. CAR TURNING OVER BUT NOT STARTING. THIS TIME THE DEALERSHIP REPLACED MY KEY FOB AND IT WORKED FOR 1 DAY, THEN THE SAME ISSUE OCCURRED. NOW MY JEEP IS SITTING AT ANOTHER DEALERSHIP AND THEY HAVE REPLACED THE WIRING TO THE FUEL PUMP AND NOW THEY ARE IN THE PROCESS OF REPLACING ANOTHER FUEL PUMP. I HEARD TODAY THAT THEY FUEL PUMP IS REPLACED BUT STILL NOT GETTING POWER TO IT (TIPM PROBLEM AGAIN). CHRYSLER WANTS ME TO PAY A DEDUCTIBLE FOR AN OBVIOUSLY FAULTY PART THAT THEY HAVE REPLACED AGAIN. THIS LAST TIME WHEN I BROUGHT MY JEEP TO THE DEALER I TRIED TO START THE VEHICLE TO LET ME FATHER HEAR THE NOISE IT WAS MAKING. A DEALERSHIP SERVICE TECHNICIAN WALKED BY HEARING THE NOISE IT MADE AND ASKED, "IS IT A 2011?", I REPLIED, "YES", HE FOLLOWED UP BY SAYING THAT MODEL AND YEAR HAS HAD A RECURRING PROBLEM WITH THE TIPM, WHICH FROM WHAT I HAVE READ ONLINE IS EXTREMELY DANGEROUS, ESPECIALLY IF THE CAR WERE MOVING AND IT WENT OUT. YOU WOULD BE LEFT WITHOUT POWER STEERING AND BRAKES. CHRYSLER HAS MADE A PRODUCT THAT IS FAULTY AND REALIZES IT, YET THEY STILL CHARGE CUSTOMERS TO REPLACE THE FAULTY PARTS. *TR
NHTSA ODI 10573496
Mar 18, 2014Electrical system
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA ODI 10573120
Mar 14, 2014Electrical systemFire
REPORTED BY EFI GLOBAL FIRE FORENSICS INVESTIGATOR ON BEHALF OF VEHICLE CONSUMER/OWNER. 2011 JEEP GRAND CHEROKEE 4X4 WAS DRIVEN AND PARKED IN GARAGE AT APPROXIMATELY 6:30 P.M.. GARAGE WAS FULLY INVOLVED IN FIRE AT APPROXIMATELY 4:00 A.M. THE FOLLOWING MORNING. UPON FIRE DISCOVERY, FIRE WAS VENTING THROUGH DOUBLE CAR GARAGE ROOF. INVESTIGATION HAS PLACED THE FIRE ORIGIN AT THE 2011 JEEP GRAND CHEROKEE 4X4 VEHICLE. INVESTIGATION IS CONTINUING. *TR
NHTSA ODI 10569309
Mar 3, 2014Electrical system
TIPM WAS FAULTY. THIS SHOULD BE A RECALL. *TR
NHTSA ODI 10566781
Feb 26, 2014Electrical system
I WAS DRIVING TO MY MOTHER IN LAW HOUSE, AT 60 MILES PER HOUR AND MY CAR JUST STOPPED, I WAS I FRONT OF A SEMI, THAT COULD EASILY RAN OVER ME AND MY 6 MONTHS BABY!! GOOD THING THAT THE SEMI COULD CHANGE LANE BEFORE HITTING US, I HAVE READ A LOT OF COMPLAINTS OF CUSTOMERS THAT HAVE THE SAME PROBLEM THE TIPM MODULE IS NOT WORKING AND IS CAUSING THE CAR NOT TO START OR IF IT STARTS JUST STOP SUDDENLY, SO I WANT TO PUT THIS COMPLAINT AND HOPE THAT THERE IS A RECALL SOON BECAUSE IT'S NOT FAIR FOR CUSTOMERS LIKE ME, PAY FOR AN EXPENSIVE CAR AND DUE TO THEIR NOT QUALITY PARTS HAVING PROBLEMS ON OUR DAILY LIVES AND ALSO PUT IN DANGERS OUT LIVES AND LIVES OF OTHERS IN THE ROAD!! AND I HOPE THAT WHOEVER HAVE THE LAST WORD TO DO A RECALL JUST THINK ABOUT YOU DON'T EVEN WANT TO HAVE ANY MEMBER OF YOUR FAMILY GET HIT BY ONE OF THIS CARS JUST BECAUSE OF THE NEGLIGENCE OF JEEP/CHRYSLER, THAT'S JUST NOT RESPONSIBLE FROM THEM, SO IF THERE IS ANY LAW SUIT OR SOMETHING I DEFINITELY WANT TO BE ON IT. *TR
NHTSA ODI 10565909
Feb 26, 2014SuspensionElectrical system
THIS HAS BEEN AN ONGOING ISSUE SINCE I HAVE HAD THE VEHICLE REGARDING THE TIPM'S UNIT. IT FIRST CAME UP A FEW MONTHS AFTER PURCHASING THE VEHICLE IN APRIL 2013. THE UNIT WAS FLASHED AND THE PROBLEM "FIXED" UNDER WARRANTY. THIS JANUARY IT IS NOW NOT ONLY TAKING 2-10 ATTEMPTS TO START, MY GAS MILEAGE HAS SEVERELY DECREASED AND THERE IS A FUNNY ODOR ONCE THE CAR IS STARTED. I CANNOT GO TO THE DEALERSHIP IN MY CURRENT TOWN AS THERE ARE OVERLY INNONDATED WITH WORK TRUCKS FOR THE OIL FIELD SO I AM FORCED TO TAKE MY CAR TO ABILENE WHICH IS AN 85 MILE TRIP EACH WAY TO HAVE ANY WORK DONE ON IT. I WORK FOR A NON PROFIT IN MY TOWN AND THEREFORE DRIVE AROUND TO NOT SO SAFE PLACES DAILY AND HATE BEING STUCK WITH A CAR THAT WONT START. THIS POSSIBLE COULD CORRELATE TO THE ISSUES WITH MY MOTOR IN THE AIR RIDE SUSPENSION THAT HAD TO BE REPLACED IN DECEMBER OF 2013 THAT LUCKILY WAS COVERED UNDER WARRANTY SINCE IT HAD BEEN AN ISSUE AS WELL BEFORE THE WARRANTY MILEAGE ENDED. *TR
NHTSA ODI 10566009
Feb 17, 2014Electrical system
THE VEHICLE WOULD CRANK MULTIPLES TIME BEFORE STARTING. THREE OR FOUR TIMES, THE CAR SHUT DOWN WHILE DRIVING; IT FINALLY CAME DOWN TO THE FUEL PUMP NOT SHUTTING DOWN AFTER THE IGNITION SWITCH WAS TURNED OFF, AND THE ONLY WAY TO SHUT DOWN THE FUEL PUMP WAS TO PULL THE FUSE OUT OF THE ECM UNIT IN THE ENGINE COMPARTMENT. I WAS CHARGED $1200 DOLLARS FOR A NEW ECM UNIT AT THE DEALER BUT THE NEW UNIT WAS DEFECTIVE AND NEEDED THE WIRE HARNESS TO BE REWIRED DUE TO AN INTERNAL PROBLEM INSIDE THE ECM UNIT (THE LEFT FOG LIGHT WOULD BLINK INSTEAD OF THE FRONT BLINKER LIGHT). *TR
NHTSA ODI 10564684
Feb 13, 2014Electrical system
SOMETIMES THE FIRST START OF THE DAY THE ENGINE SPINS OVER BUT, IT WILL NOT START. WE FOUND THAT SOMETIMES WE CAN PUSH THE PANIC BUTTON ON AND OFF AND THEN TRY STARTING AGAIN AND THE ENGINE WILL START. WE ALSO NOTICED THAT THE KEYLESS DOOR LOCKS WILL NOT OPERATE PROPERLY. IT APPEARS TO BE THE TIPM. AFTER READING ALL THE POST ON THE INTERNET ABOUT THIS ISSUE IT WOULD APPEAR CHRYSLER KNOWS ABOUT THIS ISSUE BUT, HAS NOT ISSUED A RECALL YET. *TR
NHTSA ODI 10564291
Feb 9, 2014Electrical system
MY VEHICLE WAS HARD CRANKING IN THE MORNING. VEHICLE WILL NOT START USING KEY FOB OR PUSH BUTTON START. VEHICLE CRANKS FOR 5 TO 10 SECONDS AND THEN SHUTS DOWN. AFTER REPLACING THE BATTERY (WHICH NOW I DID NOT NEED AND $245.00 LATER) , BEING STRANDED NUMEROUS TIMES, AND TAKING TO MULTIPLE MECHANICS. IF VEHICLE DIES ALL LOSS OF POWER STEERING AND BRAKES IS LOST AND IS A HUGE SAFETY CONCERN. MY VEHICLE HAS 40K+ MILES. I HAVE RESEARCHED AND DETERMINED THAT THERE A HUNDREDS IF NOT THOUSANDS OF JEEP OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM. SINCE MY CAR IS OUT OF WARRANTY DEALERSHIP TELLS ME THAT IT IS ON ME TO PAY FOR THE PARTS AND LABOR TO FIX. UNACCEPTABLE. WITH THIS BEING SUCH A WIDESPREAD PROBLEM A RECALL SHOULD BE ISSUED AND CONSUMERS NOT BE FORCED TO PAY FOR A PART THAT IS CLEARLY FAILING NATIONWIDE. RECALL NEEDS TO HAPPEN IMMEDIATELY. *TR
NHTSA ODI 10563562
Feb 7, 2014Transmission & drivetrainElectrical system
THE PROBLEM WE HAD WAS GENERALLY WITH STARTING THE VEHICLE. THE PROBLEM HAS BEEN INTERMITTENT OVER SEVERAL WEEKS, SEEMING TO BE MORE OF A PROBLEM IN COLDER WEATHER. THE ENGINE SPUN BUT WOULD NOT START. IN OTHER WORDS, THE ENGINE ATTEMPTED TO START, SOMETIMES CRANKING CONTINUOUSLY, UNTIL IT TIMED OUT WITHOUT STARTING. WITH TIME AND FREQUENCY, WE BECAME MORE CONCERNING THAT WE WOULD BE STRANDED IN AN UNDESIRABLE SITUATION. AFTER READING NUMEROUS POSTS ON THIS WEBSITE, HTTP://WWW.GOTACLASSACTION.COM/CHRYSLER-INVESTIGATED-OVER-DEFECTIVE-TOTALLY-INTEGRATED-POWER-MODULE-TIPM-IN-2011-2012-JEEP-GRAND-CHEROKEES-AND-DODGE-DURANGOS/, WE WERE ALMOST CERTAIN WE HAD A DEFECTIVE TIPM. WE TOOK IT TO A DEALER AND THEY INDICATED IT HAD A FUEL RELAY SHORT INTERNALLY IN THE TIPM. THEY SUGGESTED A WIRING WORKAROUND, INSTALLING AN EXTERNAL FUEL PUMP RELAY AND BYPASSING THE DEFECTIVE TIPM. PERHAPS THIS IS BETTER THAN IMPROVISING, BUT WE DO NOT KNOW THE RISKS THIS CARRIES -- THE WIRING WORKAROUND AND THE STILL DEFECTIVE TIPM -- FOR GOING FORWARD. ADDITIONALLY, WE HOPE THERE WOULD BE A RECALL OF THE TIPM AND REIMBURSEMENT FOR THE WIRING WORKAROUND IN OUR FUTURE. *TR
NHTSA ODI 10563428