What 1,638 owners told NHTSA about the 2011 Jeep Grand Cherokee Srt

I HAVE HAD MY JEEP WORKED ON TWICE TO FIX THE TIPM AT BILLY CRAFT CHRYSLER JEEP. IN AUGUST THEY ADVISED THEY WERE DOING A TEMPORARY FIX. ON DECEMBER 16, 2014 THEY INDICATED THAT THEY COMPLETED RECALL P54 AND INPUT THIS INTO THE SYSTEM AS COMPLETE - MY VEHICLE HAS NOW STARTED HAVING THE SAME PROBLEMS. IN ADDITION WHEN THE TEMPORARY FIX WAS DONE IN AUGUST THIS CAUSED THE AUTOMATIC HIGH BEAM SENSOR TO STOP WORKING - BILLY CRAFT STATES THIS IS A COINCIDENCE AND UNRELATED. DESPITE INDICATING THE RECALL WAS COMPLETED IN ITS ENTIRETY, I FOUND OUT THIS WEEK BILLY CRAFT CHRYSLER JEEP DID NOT IN FACT COMPLETE THE RECALL DESPITE TELLING ME THEY DID AND INPUTTING INTO THE CORPORATE JEEP SYSTEM THAT THIS HAD BEEN COMPLETED AS OF 12/16/14. I AM NOW HAVING TO TAKE THE VEHICLE BACK AGAIN TO HAVE THE ACTUAL FIX COMPLETED. IF THERE ARE RECALLS MADE, THE SHOPS PERFORMING THE RECALL FIXES SHOULD MAINTAIN A HIGH LEVEL OF INTEGRITY AND ACTUALLY COMPLETE THESE OR THERE SHOULD BE SOME TYPE OF CORRECTIVE ACTION TAKEN AGAINST THEIR BUSINESS. I AM NOW WORKING WITH THE GENERAL MANAGER AND WILL BE TRADING MY JEEP IN AS SOON AS POSSIBLE. MY SAFETY AND THE SAFETY OF OTHERS ON THE ROADS IS NOT WORTH THIS. *TR

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REPAIR OF BLOWN FRONT RUNNING LIGHT REVELED DEFECTIVE ELECTRICAL SOCKET THAT WAS OVERHEATING AND CREATES A SAFETY FIRE HAZARD. BULB SOCKET BADLY BURNED AND NEEDS REPLACEMENT DUE TO FAULTY PART. THIS IS A 2011 JEEP GRAND CHEROKEE 4X4 OVERLAND WITH ONLY 36,000 MILES. REPAIR MECHANIC DESCRIBED ELECTRICAL SOCKET AS A LEVEL 1 SAFETY HAZARD. *TR

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CHRYSLER IS STILL NOT MAKING THIS PART AVAILABLE TO DEALERS SO THAT IT CAN BE INSTALLED. THIS PART CAN FAIL WITHOUT WARNING AND CAUSE THE ENGINE TO STALL WHILE IN MOTION. MY DEALER IS READY AND WILLING TO REPLACE THIS RELAY, BUT IT IS NOT YET IN PRODUCTION. *TR

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TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V391000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V391000 (EXTERIOR LIGHTING AND ELECTRICAL SYSTEM). THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (LIGHTING, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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I WAS DRIVING ON I-75 AT NIGHT AND MY LIGHTS SUDDENLY WENT OUT. THE ONLY THING THAT STAYED ON WERE MY RUNNING LIGHTS. I PULLED OFF TO CHECK CAR AND FRONT HEAD LIGHTS AND BACK LIGHTS WERE NOT FUNCTIONING. FORTUNATELY MY FLASHERS WORKED, SO I MANAGED TO GET HOME WITH MY FLASHERS FLASHING AND DOME LIGHTS ON. MY DASH LIGHTS STAYED ON BUT DIMMED PERIODICALLY. IT WAS A VERY DANGEROUS SITUATION. WHEN I GOT CLOSE TO HOME, ALL THE LIGHTS CAME BACK ON. I TOOK IT TO DEALERSHIP WHERE THEY CHECKED THE CAR OUT AND COULD FIND NOTHING WRONG WITH THE ELECTRICAL SYSTEM. I NOW DON'T TRUST THE CAR AND WON'T DRIVE IT AT NIGHT. *TR

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AFTER READING MANY OTHER COMPLAINTS I SEE THAT MY VEHICLE SEEMS TO ALSO BE SUFFERING FROM A FAULTY TIPM. MY FIRST ATTEMPT TO START THE CAR MOST DAYS IS MET WITH WHAT SEEMS TO BE A LACK OF FUEL BUT EVERY OTHER ATTEMPT TO START THE CAR THE SAME DAY IS SUCCESSFUL WITHOUT INCIDENT. THERE IS NO CONSISTENT TIME, SPEED OR TEMPERATURE RELATED TO WHAT HAPPENS WHEN THE CAR IS TRAVELING. THE DASHBOARD LIGHTS UP, RADIO, A/C, TURN SIGNALS AND HEADLIGHTS TURN OFF AND SEAT BELT ALERT SOUNDS. ONLY ONCE HAS VEHICLE LOST POWER BRIEFLY. WHEN I FIRST PURCHASED THIS VEHICLE IN 2012 THE DEALER COLD NOT FIND THE SOURCE OF THE PROBLEM. NOW IT IS HAPPENING MUCH MORE FREQUENTLY BUT BEFORE I TAKE IT TO THE DEALER AND PAY FOR THE TIPM I WANT TO VERIFY THAT IT IS A RECALL ITEM. ANOTHER ISSUE THAT BEGAN RECENTLY IS THE FRONT PASSENGER DOOR WOULD NOT CLOSE IF OPENED FROM THE INSIDE UNLESS WE PULL THE EXTERIOR HANDLE TWICE. I WAS TOLD THAT THIS WAS NOT COVERED AND WOULD COST AROUND $600. *TR

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MY JEEP GRAND CHEROKEE HASN'T BEEN STARTING REGULARLY FOR ABOUT 3 MONTHS. FOUR DAYS AGO THE HEADLIGHTS TURNED OFF WHILE I WAS DRIVING, YESTERDAY IT WOULDN'T START AT ALL. CURRENTLY HAVING THE TIPM REPLACED TO THE TUNE OF $1100. *TR

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IT BEGAN A COUPLE OF WEEKS PRIOR TO 8/14/14 WHERE THE CAR WOULD TAKE SEVERAL TRIES TO START. I WOULD PRESS THE START BUTTON AND THE CAR WOULD NOT TURN OVER AND START. FINALLY ON 8/14/14 IT WAS AT IT'S WORST TAKING MANY MORE TRIES AND BARELY STARTED WHEN I LEFT WORK AND AGAIN PICKING UP MY CHILD FROM SCHOOL. I MADE IT HOME BUT IT WOULDN'T START AGAIN AFTER THAT. WE HAD THE CAR TOWED TO THE DEALERSHIP ON 8/19/14. WE WERE INFORMED ON 8/20/14 THAT IT WAS AN ELECTRICAL ISSUE THAT NEEDED TO BE REPLACED COSTING $1300. THE ITEMS REPAIRED AS LISTED ON THE INVOICE WERE TIPM KIT TIP 080350 AND CORE RETURN. *TR

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HEADLINER CAUGHT FIRE, ORIGIN APPEARS TO BE NEAR PASSENGER VANITY MIRROR BASE. *TR.. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS

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VEHICLE CRANKING LONG BEFORE STARTING, DEALER DIAGNOSTIC WAS TIPM, JEEP WAS CONTACTED THEY AGREED THEY HAS ISSUES WITH PART MENTIONED AND AGREED IN PROVIDE PART W/$100 DEDUCTIBLE, I STILL PAID FOR THE CRANKING SENSOR AND LABOR, NEW TIPM CREATED MORE ELECTRICAL PROBLEMS. WHEN TURNING SIGNAL WAS ACTIVATED FOG LIGHTS WERE BLINKING BUT NOT THE TURNING LIGHTS, TAKEN BACK TO DEALER THEY TEMPORARY FIX THE PROBLEM UNTIL JEEP RELEASES THE NEW UPDATE IN AT LEAST 2 MONTHS, AFTER THEY FIXED THE TURNING LIGHTS ANOTHER ISSUED RESULTED, NOW THE STOP TAIL BRAKE LIGHTS DON'T TURN ON IF IGNITION SWITCH IS NOT IN ON POSITION AND SOMETIMES EVEN WITH THE ENGINE RUNNING , OR IF ENGINE IS NOT RUNNING. THIS ISSUE CONCERNS ME A LOT, SINCE THIS IS VERY CRITICAL IF DRIVING ON HIGHWAY AND ENGINE STOP WORKING HOW I WILL LET THE VEHICLES BEHIND ME THAT I HAVE AN EMERGENCY AND I'M STEPPING ON THE BRAKES,LIGHTS WILL NOT TURN ON. ARE YOU PEOPLE FROM NHTSA WAITING UNTIL FATALITIES HAPPEN TO FORCE JEEP TO MAKE A RECALL AND FIX THE PROBLEMS.? THERE ARE THOUSANDS OF VEHICLES WITH FAILURES RELATED TO THIS TIPM , PLEASE PREVENT PEOPLE DIE IN CRASHES FOR THIS ISSUE AND DO SOMETHING ABOUT IT. NOW MY CAR IS IN THE DEALER AGAIN BECAUSE THEY CAN PROPERLY FIX IT, AND ALL RELATED TO THIS NEW TIPM. THESE CORPORATION WAS ALREADY BAILOUT WITH OUR TAX MONEY, NOW THEY ARE PASSING THE COST OF REPAIRS TO PEOPLE WHO PURCHASED A DEFECTIVE PRODUCT, IT IS VERY SUSPICIOUS THAT ALL OF THE TIPM WENT BAD, BETWEEN 50,000 AND 60,000 MILES JUST AFTER WARRANTY HAS EXPIRED...PLEASE DO SOMETHING. *TR

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