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2011 Jeep Grand Cherokee 4xe
Buyable, but go in with open eyes: this car has specific known issues to check before money changes hands.
1,638 owner complaints · 6 recalls · data verified July 10, 2026 · source: NHTSA
Why caution?
121 complaints involve a crash, fire, injury, or death — read them before deciding.
Electrical system problems dominate (48% of complaints, typically reported near 41k miles).
Complaint reports have faded — early issues appear resolved or aged out.
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
The road ahead
What breaks on a 2011 Jeep Grand Cherokee 4xe, plotted where owners report it happening.
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint — a rough guide, not a schedule.
Electrical system
48%779 complaints · typically near 41k mi · 15 in the last 2 years
“My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the …”
Engine
21%343 complaints · typically near 61k mi · 12 in the last 2 years
“The car shut off and I can’t get it back on it does not jump I tried replacing the alternator but that’s not it”
Brakes
20%331 complaints · typically near 61k mi · 3 in the last 2 years
“The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard a loud hiss…”
Fuel system
17%283 complaints · typically near 63k mi · 7 in the last 2 years
“The car shut off and I can’t get it back on it does not jump I tried replacing the alternator but that’s not it”
Recalls (6)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Electrical System · 19V813000
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Service Brakes · 17V572000
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Electrical System · 15V879000
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Risk: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Electrical System · 14V530000
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Electrical System · 14V391000
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Service Brakes · 14V154000
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
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What owners say
Real owners of this exact model-year, shown separately from the NHTSA score — if they disagree, that’s worth knowing.