What 124 owners told NHTSA about the 2011 Hyundai Tucson Plug-in Hybrid

The contact owned a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000) however, the part to do the recall repair was not yet available The contact stated while driving 45-50 MPH, there was smoke coming from underneath the passenger's side of the hood. The contact immediately veered to the side of the road and exited the vehicle. The contact stated while attempting to grab the fire extinguisher in the trunk, she noticed that there was fire underneath the vehicle. The vehicle became engulfed in fire. A fire department report and a police report were filed but were not currently available. The contact and the three other passengers who were occupying the vehicle at the time of the incident sustained trauma but did not seek medical assistance. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11583094

I PARKED THE CAR 6/12/19 WED THAT EVENING AND EVERYTHING SEEMED OK. AT 1030AM THE NEXT DAY, 6/13/19, I TRIED TO USE ELECTRIC KEY TO UNLOCK TO GO TO WORK AND REALIZED IT WOULDN'T UNLOCK SO I NOTICED BLACK SOOT ABOVE DRIVER WINDOW AND TRIED MANUAL KEY TO UNLOCK. I COULD BARELY CRACK TO SEE THE SEAT EXPLODED ON DRIVERS SIDE. CALLED 911 AND FIREMEN AND POLITICS ARRIVED. THE FIREMAN COMPLETELY OPENED THE DOOR AND AFTER EXAMINE SAID THE HEATED SEAT DEVICE HAD EXPLODED OR MALFUNCTION AND THE BACK OF SEAT WAS BLOWN IN A RECLINED TO THE BACK SEAT POSITION AND ALL WINDOWS COMPLETELY COVERED IN SOOT, AND A VERY STRONG ELECTRICAL FIRE SMELLL WAS OBSERVED. BELOW ARE PHOTOS OF CAR WHICH WAS PARKED AND IT HAPPENED DURING THE NIGHT.

NHTSA ODI 11222363