What 124 owners told NHTSA about the 2011 Hyundai Tucson Plug-in Hybrid

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11559972

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11558711

The contact owns a 2011 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The ABS, the Hill Descent, and an unknown warning light were illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called an independent mechanic and was referred to the NHTSA Hotline. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11557299

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557300

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557011

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11555276

No known malfunction at this time on my vehicle - however a recall #251 has been issued with no repair available. Recall strongly recccommends parking car outside and away from structures due to possible fire which can also occur during driving. This problem has been going on with Hyundai cars for several years - AND THEY STILL DON'T HAVE A SOLUTION??? I called my two local dealerships and neither was aware of recall campaign 251. I asked if my ABS module completely failed - what module would they replace it with? I was advised that they would probably sell me a new one costing $1900 plus labor THAT HAS THE SAME PROBLEM!!! Hyundai is not taking this seriously - This is not being repaired in a timely manner. PLEASE RESTRICT THEM FROM SELLING ANYMORE CARS IN THE USA UNTIL THIS RECALL HAS A REMEDY!

NHTSA ODI 11554902

Rear subframe is completely rotted service tech advised parking the car it is unsafe to drive

NHTSA ODI 11554499

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available for repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available for repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11553998

The contact owns a 2011 Hyundai Tucson. The contact stated that there was an unknown abnormal sound detected. There were no warning lights illuminated. The vehicle was taken to an independent tire center, where the subframe was found to be rotted. The mechanic informed the contact that there was a hairline crack and that the tire could fold up if the vehicle was driven over a bump. The rear tire was sticking out due to the ball joint. The contact drove the vehicle to her residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000. The VIN was not available.

NHTSA ODI 11553804

The contact called on behalf of his mother who owns a 2011 Hyundai Tucson. The contact stated that his mother received notification of the NHTSA Campaign Number: 19V063000 (Engine and Engine cooling). The vehicle was taken to the dealer where the oil pressure switch was replaced; however, the contact stated that upon having the vehicle inspected, the vehicle failed the inspection. The contact was informed by the technician that the oil pan was leaking and needed to be replaced. The manufacturer was notified of the failure and the contact was provided a case number. The contact stated that the case was denied and informed that the vehicle was not covered under warranty due to the age of the vehicle. The failure mileage was approximately 79,300.

NHTSA ODI 11534156

The contact owns a 2011 Hyundai Tucson. The contact stated that while driving at unknown speed, she heard a knocking and ticking noise coming from under the hood of the vehicle. The oil warning light was intermittently illuminated. The vehicle was taken to an independent mechanic where the mechanic informed the contact that the oil was low and needed to be refilled. The contact stated that the oil was refilled however, a month later the knocking and ticking noise was heard from the engine and the oil warning light intermittently illuminated. The contact referenced NHTSA Campaign Number: 19V101000 (Engine). The vehicle was then taken to the dealer where it was diagnosed that the valve gasket seal needed to be replaced and oil pressure switch was replaced. The vehicle was repaired; however, while driving from the dealer she heard the knocking and ticking noise in the engine with the engine warning light illuminated, and the vehicle started to shake and went into Limp Mode. The contact stated that the vehicle was taken back to the dealer where the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was 148,981.

NHTSA ODI 11485252

Vehicle stalls and does not ramp past 2000rpm, jerks from time to time, check engine light flashes continually. Never goes off.

NHTSA ODI 11477705

Recalls for my model

NHTSA ODI 11467457

On April 18th at 1:58pm I had just dropped off a passenger then proceeded to stop sign at a complete stop I heard a loud boom like a gunshot I was in the state of shock then I started hearing glass fall all over my car so I got out of my car to see what was the loud boom I noticed that my entire sunroof was shattered it was so scary because I normally would have the shade open but something about that day told me not to open the shade because of I would have it would have been an ugly sight for me and other vehicles as I was about to merge into traffic it could have been tragic I’m devastated

NHTSA ODI 11461394

Drove over a pothole and car began to make a weird clicking noise.

NHTSA ODI 11453707

Fuel gauge stoped working, ran out of gass while driving on the highway. I was able to pull over to the side slowly. No warning lamps or other symptoms.

NHTSA ODI 11449186

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. An unknown warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the engine needed to be replaced due to sludge build-up. The dealer requested the vehicle oil change history. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the engine replacement due to sludge in the engine from neglect. The failure mileage was approximately 123,000. The VIN was unavailable.

NHTSA ODI 11447835

I have noticed that on various occasions I pressed on the the brake and the car seemed to accelerate until I slammed hard on the brake. Today 12/4/2021 I almost got into an accident as a result.

NHTSA ODI 11442689

I had my car repaired due to an open recall in April. I got in my car yesterday and while driving the car shut off and there seemed to be a liquid leaking from under the car. I had the car towed to Key Hyundai of Milford where the recall work in addition to other work was done. I am really worried because I could have gotten hurt if other cars where nearby. Also the dealership is saying it may take up to 2 weeks for them to inspect my vehicle. I need suggestions as to my best course of action.

NHTSA ODI 11433630

The ABS and Master Cylinder both had a pressure leak which caused the brakes to not engage. The sensor light also never activated to indicate a problem. While driving down the road my brakes would not engage unless I began to pump them, and even then they were unpredictable. We do not currently have the old parts as it was disposed of by the mechanic we went to. The independent mechanic was able to replicate the problem when the car was at a standstill in the shop. It was not inspected by anyone but the independent mechanic. There was no warning prior to this issue occurring. It started out small and I reported it to my mechanic but they could not replicate it. However within a time frame of 3 weeks, it was very severe and deemed unsafe to drive. P

NHTSA ODI 11433108

THE RUBBER TRANSMISSION COOLING LINES BROKE AT 55 MPH ON RT 81S AND INSTANTLY BLEW THE TRANSMISSION. MY VEHICLE IS THE EXACT MAKE, MODEL AND YEAR OF THE NHTSA CAMPAIGN 16V05700. I CONTACTED HYUNDAI FOR REIMBURSEMENT OF MY REPAIR COSTS AND HYUNDAI STATED THAT MY VEHICLE WAS NOT PART OF THIS "149" CAMPAIGN. I DO NOT UNDERSTAND WHY OTHERS WITH THE EXACT SAME PROBLEM ARE BEING REIMBURSED AND I AM NOT? CLEARLY HYUNDAI IS AT FAULT. DOCUMENTATION IS ATTACHED

NHTSA ODI 11413067

ON OCTOBER 17, 2019, I DROPPED OFF MY 2011 HYUNDAI TUCSON AT KOON'S WOODBRIDGE HYUNDAI TO HAVE THE UNDERBODY CORR. PREVENT. SVC. 17-01-039 ' 945 - FIXED. THE DEALER HAS NOW HAD MY VEHICLE FOR OVER THREE MONTHS AND IS NOW REFUSING TO INSTALL THE REPLACEMENT SUBFRAME (COVERED UNDER WARRANTY) UNLESS I PAY THEM $1500 FOR REPAIRS RELATED TO THE RECALL.

NHTSA ODI 11390927

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 55 MPH, THE VEHICLE STARTED LEAKING OIL, RESULTING IN A BLOWN PISTON. THE ENGINE WAS SEVERELY DAMAGED BY THE PISTON HOWEVER, THE COMPLETE EXTENT OF THE DAMAGES WERE UNKNOWN. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT STATED THAT THERE WAS EVIDENCE OF THE OIL LEAK ON THE ROADWAY. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 78,000.

NHTSA ODI 11352210

THE CAR DIED IN THE MIDDLE OF THE ROAD. IT STARTED SMOKING UP AND THEN DIED. *TR

NHTSA ODI 11327325