Home · 2011 Hyundai Tucson Fuel Cell · Complaints

What 124 owners told NHTSA about the 2011 Hyundai Tucson Fuel Cell

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (124)Crash / fire / injury (8)Engine (40)Brakes (33)Transmission & drivetrain (20)Electrical system (12)Electronic Stability Control (esc) (9)Engine & cooling (5)Suspension (5)Body & structure (4)Speed control (4)Tires (4)

Newest first · 124 complaints · page 4 of 5

Apr 12, 2019Engine

THERE IS A RECALL OUT ON MY VEHICLE. MANUFACTURER RECALL NUMBER 181/NHTSA RECALL NUMBER 19V063. THE PROBLEM IS THAT THERE IS NO REMEDY YET AVAILABLE FOR THIS AND THEY ISSUED THE RECALL IN FEBRUARY. I TOOK MY VEHICLE IN FOR P.M. SERVICE AT THE HYUNDAI DEALERSHIP, AND THEY TOLD ME MY VEHICLE WAS INDEED SYMPTOMATIC OF THE NATURE OF THE RECALL (LEAKING FLUID BETWEEN ENGINE BLOCK AND OIL PAN), BUT THAT HYUNDAI DID NOT YET HAVE A REMEDY. WHEN I LOOK UP THE RECALL ON THE NHTSA WEBSITE, IT SAYS,"IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA..." I FEEL AS THOUGH, GIVEN THE POTENTIAL RISK (FAILURE AT HIGH SPEED/POSSIBLE ENGINE FIRE) AND TIMELINE (RECALL ISSUED IN FEBRUARY - NO REMEDY YET AVAILABLE IN MID APRIL), HYUNDAI HAS INDEED FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. FURTHERMORE - I HAVE RECEIVED NO OFFICIAL COMMUNICATIONS FROM HYUNDAI REGARDING THIS MATTER WHICH I FIND UNPROFESSIONAL AS WELL.

NHTSA ODI 11195749

Apr 10, 2019Engine

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PREMIER HYUNDAI OF TRACY 3480 NAGLEE RD, TRACY, CA 95304 (209) 820-3550 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CALLED BUT THE CONTACT WAS NOT ABLE TO SPEAK TO A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11195374

Mar 4, 2019Engine

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO HYUNDAI GREENFIELD (6133 S 27TH ST, GREENFIELD, WI 53221, (414) 238-2000) WHERE THE DIAGNOSTIC TEST DISPLAYED "INTERNAL ENGINE NOISE SCAN FOR DTC MULTIPLE CODES CAM SHIFT OVER ADVANCED". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 131,000.

NHTSA ODI 11183991

Oct 17, 2018AirbagsCrash1 injury

I WAS INVOLVED IN A CRASH, I WAS CUT OFF AND REAR ENDED A CAR GOING ABOUT 35 MILES AN HOUR. MY AIRBAGS DID NOT DEPLOY, DESPITE THE FACT THAT MY CAR APPEARS TO BE TOTALED, AND WAS STRUCK IN THE FRONT END, WHICH IS WHEN THEY SHOULD DEPLOY. I NOW HAVE PAIN IN MY NECK, SHOULDERS, AND HEAD, AND AM DIZZY BUT UNABLE TO SLEEP BECAUSE OF VERTIGO.

NHTSA ODI 11140810

Jul 26, 2018Transmission & drivetrain

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION HAD A LEAK. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

NHTSA ODI 11113907

Jul 23, 2018Transmission & drivetrain

THE ENGINE ON MY 2011 HYUNDAI TUCSON LIMITED SEIZED UP WITHOUT WARNING ON FEBRUARY 6TH, 2018 WHILE DRIVING DOWN THE HIGHWAY AT 65 MPH ON HWY 44 IN ST. LOUIS. THE ENGINE ONLY HAD 78,000 MILES ON IT AND HAD RECEIVED REGULAR OIL CHANGES. SINCE IT SEIZED UP COMPLETELY I HAD TO GET A NEW ENGINE FOR IT. I HAD ONLY OWNED THE VEHICLE FOR ABOUT 10 MONTHS; IT WAS PURCHASED FROM SUNTRUP FORD IN ST LOUIS IN 2017.

NHTSA ODI 11113067

Jul 10, 2018Electrical system

MY AIR CONDITIONER COMPRESSOR HAD BLOWN OUT AND THE DEALER IS SAYING IT WILL COST $1200. I LIVE IN A STATE THAT HAS 100 DEGREE WEATHER. THERE HAS TO BE SOME ACCOMMODATION FOR THIS. IF I OWED MY CHEVY THEY HAVE A SPECIAL POLICY FOR THEIR CUSTOMERS. I WILL NEVER BUY ANOTHER HYUNDAI THEIR CARS ARE CRAPPY. I HAVE A CASE NUMBER WITH CONSUMER AFFAIRS 11380579. WHEN THE REPRESENTATIVE DID CAL WE PLAYED PHONE TAG FOR HER TO TELL ME I WAS BASICALLY OUT OF LUCK

NHTSA ODI 11110624

May 2, 2018Engine

AT ABOUT 99,000 MILES MY HYUNDAI TUSCON BEGAN MAKING A TICKING NOISE IN THE ENGINE. IT PROGRESSIVELY HAS GOTTEN WORSE. NOW AT 103,000 IT IS MUCH LOUDER AND I'M BEING TOLD IT IS A LIFTER PROBLEM. I'M READING ABOUT RECALLS ON THE 2.0 MOTOR BUT TUSCON NOT INCLUDED WITH THE SANTA FE AND SONATA AND MANY OTHER PEOPLE HAVING THE SAME ISSUE

NHTSA ODI 11091318

Feb 16, 2018Engine

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR AN OIL CHANGE. AFTER THE OIL CHANGE, A CLUCKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT WHEN STARTING THE VEHICLE AND WHILE DEPRESSING THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF PERRYVILLE (343 N PERRYVILLE RD, ROCKFORD, IL 61107, (815) 229-0089) TO INQUIRE OF OPEN RECALLS AND THE REASON FOR THE CLUCKING NOSIE. THE CONTACT WAS INFORMED THAT THERE WERE NO OPEN RECALLS AND THAT THERE WOULD BE A DIAGNOSTIC FEE TO DIAGNOSIS THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

NHTSA ODI 11073242

Nov 27, 2017Engine

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ENGINE FAILED. THE DEALER (TAMARON HYUNDAI, 1595 MONTGOMERY HY, BIRMINGHAM, AL 35216) AND MANUFACTURER WERE CONTACTED. ACCORDING TO THE DEALER, THE ENGINE WAS "THROWING A ROD". THE VEHICLE HAD A 2.4 LITER ENGINE AND THE SAME FAILURES OCCURRED IN THE SANTA FE AND SONATA VEHICLES. THERE WAS A CURRENT INVESTIGATION ON THE SANTA FE AND SONATA VEHICLES AND THE CONTACT WANTED TO KNOW WHY THE TUCSON WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 112,000.

NHTSA ODI 11048764

Nov 24, 2017Engine

HYDRAULIC TENSIONER FAILING RESULTING IN TIMING SLIP AND CATASTROPHIC ENGINE FAILURE. OUR CAR HAD STOPPED WORKING WHILE TRAVELLING ON A RESIDENTIAL NEIGHBOURHOOD, AND NEEDED A TOW TO THE DEALERSHIP. UPON INVESTIGATION, WE FOUND OUT THAT THE TIMING BELT TENSIONER FAILED, LIKELY DUE TO LACK OF OIL PRESSURE. THERE WAS OIL IN THE ENGINE AT THE TIME SET AT THE CORRECT LEVEL. WE LATER FOUND OUT THAT THIS SIMILAR MOTOR ON OTHER MODELS HAS HAD A LARGE RECALL. PLUGGAGE COULD HAVE LED TO LACK OF OIL PRESSURE CAUSING IT TO FAIL. LUCKILY NO OTHER DAMAGE OCCURED DURING THIS INCIDENT BUT THIS COULD HAVE POTENTIALLY HIGH CONSEQUENCES IF TRAVELLING ON THE FREEWAY. HYUNDAI HAS SHOWN NO SUPPORT OR RECOGNITION IN THIS ISSUE SO FAR AND IT SHOULD BE REPORTED.

NHTSA ODI 11048193

Sep 20, 2017Transmission & drivetrainSpeed controlEngine

MY CAR HAD UNINTENDED DECELERATION FOLLOWING CRANK SENSOR ERROR. ON FREEWAY MY CAR SUDDENLY DECELERATED AND I HAD TO EXIT. UPON EXIT WHILE DIAGNOSING IN THE PARKING LOT ENGINE REVVED SUDDENLY AND CAR MOVED EVEN THOUGH IT WAS ON NEUTRAL. ALL THE FAULT CODES WERE CAUGHT ON TORQUEOBD. HOWEVER UPON RESTARTING THE CAR CHECK ENGINE LIGHT IS GONE AND IT MASKS A SERIOUS PROBLEM IN THE CAR THAT CAN BE LIFE THREATENING.

NHTSA ODI 11024616

Oct 8, 2016Transmission & drivetrain

OCCURS INTERMITTENTLY, BUT ON A MORE FREQUENT BASIS NOW, THE SHIFTER BECOMES BLOCKED AND THE CAR CAN'T BE PUT IN PARK. BOTH STABILITY CONTROL AND DOWN HILL LIGHTS COME ON DURING THAT TIME. SAME HAS OCCURRED WHILE TRYING TO GET CAR OUT OF PARK AND IN GEAR. THIS HAS OCCURRED WHILE CAR IS STATIONARY. IT BECAME A SAFETY ISSUE WHILE PARKED ON A DOWN SLOPE HILL. HAD TO USE E-BRAKE AND EVENTUALLY FIND A FLAT ROAD TO PARK AND USE E-BRAKE WHILE TRYING TO FIND A SOLUTION TO SECURING THE VEHICLE SO IT WOULD NOT ROLL AWAY.

NHTSA ODI 10914860

Aug 2, 2016Transmission & drivetrain

IN MAY 2015, MY TRANSMISSION BROKE DOWN WHILE DRIVING AND I WAS UNABLE TO STOP IN THE PARKING LOT OF A WALMART. I HAD IT TOWED TO THE LOCAL HYUNDAI DEALERSHIP (KNOXVILLE, TN) WHERE I PURCHASED THE 2011 HYUNDAI TUCSON. THE AUTOMATIC TRANSAXLE COOLER HOSE HAD BURST. I PAID FOR THE REPAIRS. I RECEIVED A LETTER OF RECALL IN MARCH 2016, STATING I WOULD BE REIMBURSED FOR THE REPAIRS. I SUBMITTED THE "REQUEST FOR REIMBURSEMENT". I RECEIVED A LETTER FROM HYUNDAI ON MARCH 25TH, 2016, STATING THEY WOULD PROCESS THE REIMBURSEMENT IN 90 DAYS. THEY REQUESTED A COPY OF THE REPAIR SHEET FROM THE HYUNDAI DEALER, WHICH I SENT ALONG WITH THE COST DOCUMENTING WHERE I HAD PAID FOR THE REPAIR. ON JUNE 15, (82 DAYS), I RECEIVED A LETTER REQUESTING A "CLEAR CREDIT CARD STATEMENT SHOWING NAME OF CARD HOLDER ON STATEMENT". THE CREDIT CARD STATEMENT WAS SENT THE SAME DAY SHOWING THE NAME. HAVING HEARD NO WORD, I FOLLOWED UP ON JUNE 27TH (94 DAYS). I RECEIVED A RESPONSE REQUESTING THE SAME INFORMATION TO WHICH I STATED I HAD ALREADY SENT IT AND SENT ANOTHER COPY. ON JUNE 29TH (96 DAYS), I RECEIVED A CALL REQUESTING MY RELATIONSHIP WITH THE NAME ON THE CREDIT CARD STATEMENT, TO WHICH I RESPONDED IT WAS MY WIFE'S NAME AS WE SHARE THE CREDIT CARD ACCOUNT. I WAS TOLD I'D RECEIVE AN EMAIL WITHIN 2 WEEKS (110) DAYS WITH A DATE THE CHECK WOULD BE SENT. AFTER DAY 110 (JULY 13TH) I SENT AN EMAIL REQUESTING AN UPDATE. ON JULY 15TH (DAY 112), I RECEIVED A CALL FROM GABRIEL ASKING MY RELATIONSHIP WITH THE NAME ON THE CREDIT CARD STATEMENT. I TOLD HIM IT WAS THE SAME AS THE LAST TIME, SHE IS MY WIFE. GABRIEL SAID I WOULD RECEIVE AN EMAIL WITHIN A WEEK (JULY 22ND). IT IS NOW AUGUST 2ND (DAY 130). I WAS SUPPOSED TO RECEIVE THE REIMBURSEMENT NO LATER THAN 40 DAYS AGO. MY HYUNDAI RECALL CASE # 2714-516150749-2658

NHTSA ODI 10892503

Jun 28, 2016Transmission & drivetrain

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO RESPOND AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

NHTSA ODI 10877169

Mar 30, 2016Transmission & drivetrain

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID COOLER HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

NHTSA ODI 10852571

Mar 10, 2016Transmission & drivetrain

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WITHOUT WARNING, THE VEHICLE GRADUALLY REDUCED SPEED AND AN INTERNAL FRACTURE OCCURRED WITH THE TRANSMISSION. THE VEHICLE WAS UNABLE TO BE DRIVEN. UPON FURTHER INSPECTION, THE CONTACT NOTICED AN EXTENSIVE PUDDLE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT HAD BEEN WAITING FOR DAYS FOR THE DEALER TO DETERMINE THE PARTS AND REMEDY TO REPAIR THE VEHICLE. THE CONTACT HAD NOT BEEN NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE TO SUPPLY THE PARTS TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10846014

Mar 1, 2016Transmission & drivetrain

I'VE BEEN HAVING A SERIOUS, REOCCURRING PROBLEM, THAT THE SERVICE TEAM CONTINUES TO MISS-DIAGNOSE. WHILE ACCELERATING, MY CAR WILL SUDDENLY LOSE ALL POWER. THE ENGINE CONTINUES TO FUNCTION JUST FINE, AND THE RPM'S CONTINUE TO RISE (VERY RAPIDLY), BUT NO POWER IS BEING TRANSFERRED TO THE WHEELS. THE SERVICE TEAM HAS DECIDED THIS IS AN ISSUE WITH MY TIRE PRESSURE, WHICH IS CLEARLY NOT THE CASE. THIS ISSUE IS EITHER SOFTWARE RELATED, OR IS SYMPTOMATIC OF A DRIVETRAIN PROBLEM, TRANSMISSION, TRANSFER CASE, OR FRONT/REAR DIFFERENTIAL. THIS IS A SERIOUS CONCERN FOR MY SAFETY, AND THE SAFETY OF MY FAMILY. I'M REPORTING TO THE NHTSA. I HAVE BEEN DRIVEN OFF OF THE ROAD TWICE BECAUSE OF MY INABILITY TO ACCELERATE WHEN NEEDED. TODAY WAS THE SECOND TIME I HAVE ENDED UP ON THE SIDE OF THE ROAD, SHAKEN, CRYING AND AFRAID. I HAVE BEEN TAKING THIS CAR IN FOR THIS ISSUE SINCE 2012. THIS HAPPENS ON ALL ROADS BUT IS MORE LIKELY WHEN TRYING TO ACCELERATE ON THE FREEWAY.

NHTSA ODI 10839266

Jan 4, 2016Electrical systemSpeed controlEngine

I RECENTLY REACHED 115000 MILES ON MY TUCSON. IT STARTED 2 WEEKS AGO, THE ALTERNATOR NEEDED TO BE REPLACED FOR HIGHER OUTPUT THAN IT SHOULD. IT CAUSED THE VEHICLE NOT TO START SINCE IT WOULDN'T HOLD A CHARGE. ONCE REPLACED, THE ENGINE LIGHT CAME ON AGAIN NOT LONG AFTER SO I TOOK IT INTO A SHOP. THEY FOUND THAT I NEEDED TO REPLACE TWO OF THE CAM SHAFT SENSORS. A COUPLE OF DAYS AGO, DRIVINGMY HUSBAND AND KIDS, THE RMP GAUGE WENT OUT AND THE VEHICLE WOULD NOT ACCELERATE. ONCE STOPPED AND RESTARTED, THE RPM GAUGE RE-ENGAGED AND DRIVE FINE. NO ENGINE LIGHT CAME ON. DRIVING HOME TODAY, 66 MILES AWAY FROM HOME ON INTERSTATE 78 IN NEW JERSEY, THE RMP GAUGE WENT OUT AGAIN. I PULLED OVER ON THE SHOULDER, PUT ON MY FLASHERS AND SHUT OFF THE VEHICLE. I WAITED ABOUT 5 MINUTES AND WAS ABLE TO RESTART THE VEHICLE, THIS TIME THE CHECK ENGINE LIGHT ENGAGED. I WAS A FEW MILES FROM MY EXIT, AND THE RMP GAUGE AGAIN WENT OUT, AT THIS POINT, I WAS NOT ABLE TO ACCELERATE THE VEHICLE AND THERE WERE TRACTOR TRAILERS ALL AROUND ME. WHILE REVIEWING OTHER HYUNDAI ISSUES, I SEE OTHER MODELS HAVING SIMILAR ISSUES, YET NO RECALL FOR THE TUCSON. I AM NOW NOT ONLY FEARFUL OF DRIVING IT, ENGINE LIGHT OR NOT, BUT DO NOT HAVE RELIABLE TRANSPORTATION TO WORK.

NHTSA ODI 10817734

Oct 23, 2015Seat beltsCrash

MY 2011 HYUNDAI THE DRIVERS SIDE SEAT BELT WILL NOT STAY LATCHED ON THE WINDOW SIDE POST MOUNT. 2011 HYUNDAI TUCSON VIN NO: [XXX]## VIN FAILED ## 2011 HYUNDAI TUCSON VIN NO: [XXX] ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10785602

Mar 30, 2015Visibility & wipers

I WAS DRIVING APPROXIMATELY 70MPH DOWN A HIGHWAY WHEN I HEARD A LOUD POP AND MY SUNROOF EXPLODED. GLASS SPRAYED ALL OVER THE INTERIOR OF THE CAR AND WITH ENOUGH FORCE TO EMBED INTO THE CENTER CONSOLE. I DID NOT SEE ANY OBJECTS OR OTHER ROAD DEBRIS THAT COULD HAVE FLOWN UP AND HIT ME, JUST THE POP AND RAIN OF GLASS SHARDS. I HAVE MINOR ABRASIONS ON MY HEAD AND FACE FROM THE GLASS AS A RESULT OF THE SUNROOF SHATTERING. *TR

NHTSA ODI 10702749

Oct 22, 2014Visibility & wipersCrash

I WAS HEADING SOUTHEAST (INBOUND) ON HIGHWAY 290. IT WAS CLEAR, ROADS WERE DRY, AND NO DEBRIS IN THE ROAD. I HAD MY 16-YEAR OLD DAUGHTER WITH ME. I WAS DRIVING AND SHE WAS IN THE PASSENGER SEAT. I WAS IN THE FAR LEFT (PASSING) LANE. OUT OF NOWHERE, MY SUNROOF SHATTERED AND FLEW OFF MY CAR. IT SHATTERED MOSTLY INTO A THOUSAND PIECES, BUT THE PERSON DRIVING BEHIND ME INDICATED THAT A HUGE PIECE FLEW OFF AND HIT HIS WINDSHIELD CAUSING IT TO CRACK IN MULTIPLE PLACES. MY SUNROOF HAD BEEN CLOSED. MY INTERIOR SHADE WAS ALSO CLOSED. THERE WAS NO REASON THIS SHOULD HAVE HAPPENED. *TR

NHTSA ODI 10649244

Oct 10, 2014Seats

I NO LONGER OWN THIS UNSAFE CAR. I AM SHORT, AND THUS SIT LOWER AND ADJUST THE DRIVER SEAT FORWARD TO REACH PEDALS. (TALL FRIENDS SIT FARTHER BACK/HIGHER, AND DON'T SEEM TO HAVE PROBLEMS.). THIS CAR HAS SERIOUS SIDE BLIND SPOTS CAUSED BY THE DECREASING SIZE OF THE WINDOWS AND THE VERY THICK SIDE COLUMNS FOR THE AIR BAGS. THE DRIVER'S SIDE COLUMN ENDED UP RIGHT BESIDE MY FACE, AND COMBINED WITH THE SEAT BACK/HEAD RESTS, BLOCKED MY VIEW. NEITHER SIDE MIRRORS NOR THE REAR-VIEW MIRROR COVER THIS BLIND AREA - AND IT CAN'T BE SEEN WHEN CRANING ONE'S NECK TO AROUND... I WAS ON THE I-5 FREEWAY NEAR PORTLAND, OR AND WANTED TO CHANGE ONE LANE TO THE LEFT... I SIGNALED, CHECKED BOTH SIDE MIRRORS, THE CENTER REAR-VIEW MIRROR, AND CRANED MY HEAD AROUND TO LOOK, AND THEN STARTED MOVING OVER... I HEARD A BEEP!, AND SWERVED BACK TO MY ORIGINAL LANE, ONLY THEN SEEING A MOTORCYCLE WHICH HAD BEEN IN MY BLIND SPOT...MY BROTHER WAS KILLED IN A MOTORCYCLE ACCIDENT 7 YEARS AGO, AND THIS INCIDENT TERRIFIED ME SO THAT I HAD TO PULL OVER BECAUSE I WAS CRYING AND SHAKING! IT HAD BEEN SO CLOSE, AND I DECIDED RIGHT THEN I HAD TO GET RID OF THE CAR...THERE ARE ALSO VISIBILITY PROBLEMS WHEN MAKING A LEFT TURN ACROSS A LARGE INTERSECTION (MORE GRADUAL/SLIGHTER CURVE..). TURNING LEFT, THE AIRBAG COLUMN IN THE LEFT CORNER BETWEEN WINDSHIELD & LEFT WINDOW ENDED UP IN THE CENTER OF MY VISION. I COULDN'T SEE WHERE I WAS HEADING, AND JUST SORT OF "JUDGED" MY DESTINATION LANE BY MEMORY AND/OR CARS BESIDE ME IN THE NEXT LANE TURNING...SCARY! I HAVE A SHORT FRIEND WITH THE IDENTICAL CAR (1 YR NEWER), AND THE SAME TROUBLE WITH BLIND SPOTS AND BLOCKED VISIBILITY WHEN SLIGHTLY TURNING LEFT. THESE ARE SERIOUS ISSUES (AND LOOKING FOR A NEW CAR, THIS CAR WASN'T THE ONLY ONE WITH THIS BODY STYLE.) I BOUGHT A 2014 SUBURU FORESTER, LARGER WINDOWS/MUCH NARROWER COLUMNS, VASTLY IMPROVED VISIBILITY AND NO BLOCKED VIEW. *TR

NHTSA ODI 10643759

Aug 21, 2014Electronic Stability Control (esc)Brakes

BOTH THE DOWNHILL BRAKE LIGHT AND STABILITY TRACK CONTROL LIGHT CAME ON AT THE SAME TIME. MY CAR WOULDN'T GET OUT OF PARK, OR WHEN I GOT IT IN DRIVE, IT WOULDN'T GO BACK INTO PARK. TAKING IT TO THE SHOP TODAY, NOTICED IT MIGHT BE FROM A BRAKE SWITCH. *TR

NHTSA ODI 10627176

Dec 10, 2013Electrical systemEngine

THE CAR WOULD NOT START WHEN I WENT TO START IT UP. IT WAS PARKED OUTSIDE OVERNIGHT IN 20 DEGREE WEATHER AND JUST CLICKED WHEN I WENT TO START IT. I HAD TO CALL HYUNDAI ROADSIDE ASSISTANCE TO COME AND JUMP THE CAR. THEY DID AND IT TOOK THEM A COUPLE OF TRIES AND THEY HAD TO USE THEIR VEHICLE, NOT THE PORTABLE STARTER. THEY SAID THAT THE BATTERY WAS DRAINED. THERE WAS NO REASON FOR THAT BECAUSE THERE WERE NO LIGHTS LEFT ON. I TOOK IT IN FOR SERVICE AND THEY CHECKED THE BATTERY AND SAID IT WAS IT HAPPENED AGAIN ON FEBRUARY 3, 2013 AND I HAD TO DO THE SAME THING. I HAD THE DEALERSHIP CHECK THE BATTERY AND IT WAS FINE. ON MARCH 15, 2013, THE DEALERSHIP CHECKED THE BATTERY AND IT REGISTERED A STRONG CHARGE. THE DEALERSHIP WANTED ME TO LEAVE THE CAR THERE OVERNIGHT TO DUPLICATE THE CONDITIONS OF THE CAR NOT STARTING UP, BUT WERE NOT WILLING TO LET ME USE A FREE LOANER. AS THE TEMPERATURE WARMED UP, IT WAS NOT AN ISSUE. HOWEVER, TODAY I WENT TO START MY CAR AND LEAVE FOR WORK, THE VEHICLE DID NOT START UP. IT JUST CLICKED, THE RADIO WORKED, LIGHTS WORKED, BUT THE ENGINE WOULD NOT TURN OVER. I AM TAKING THE VEHICLE TO THE DEALERSHIP LATER TODAY AND THEY WILL LET ME USE A LOANER FOR FREE. I HOPE THAT THEY ARE ABLE TO DIAGNOSE AND FIX THE PROBLEM AS I NEED MY VEHICLE FOR TRANSPORTATION. *TR

NHTSA ODI 10555482

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Working with the data? Download all 124 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Hyundai Tucson Fuel Cell verdict →