What 124 owners told NHTSA about the 2011 Hyundai Tucson Fuel Cell

CAR HAD BEEN STARTING UP ROUGH BY. ALSO UNDER MY CAR ON DRIVERS SIDE UNDER PLASTI COVERING HAD A STREAM OF BLACK FLUID THAT LOOKED LIKE OIL AND SMELLS LIKE GAS.ALSO INSIDE ITS SMELLS. 2ND TIME IT DID THAT AND SEEMS LIKE AFTER I FEEL UP ALL THE WAY IT DOES IT THEN STOPS TILL I FILL UP AGAIN

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TAKATA RECALL : I HAVE TO DRIVE 47 MILES ON A FAST PACED HIGHWAY IN SOUTHERN FLORIDA IN ORDER TO GET TO MY JOB, DAILY. MULTIPLE TIMES A WEEK I EXPERIENCE A STALL WHILE TRAVELING AT HIGH SPEEDS ON THE HIGHWAY. I TOOK MY CAR TO A LOCAL HYUNDAI DEALERSHIP RECENTLY AND THEY DID NOT EVEN KNOW ABOUT THE UPCOMING RECALL. FOR MONTHS, I HAVE BEEN HAVING TO DRIVE MY CAR AND FEEL UNSAFE. I HAVE TO GO TO WORK, AND I DO NOT HAVE ANOTHER VEHICLE OPTION. I FEEL UNSAFE AND AM INCREDIBLY UPSET THAT HYUNDAI HAS NOT FOUND A RESOLUTION YET. IF THIS PROBLEM IS NOT FIXED SOON I WILL BE FORCED TO GET ANOTHER VEHICLE, REGARDLESS OF MY FINANCIAL SITUATION. MY NEXT VEHICLE WILL NOT BE A HYUNDAI, SOLELY BECAUSE OF THE AMOUNT OF TIME THIS RECALL RESOLUTION IS TAKING.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON'S HYUNDAI OF URBANA (LOCATED AT 1101 NAPLETON WAY, URBANA, IL 61802, (217) 364-7894) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE MECHANIC FOUND THAT THE ENGINE WAS LEAKING OIL FROM THE OIL PAN AREA. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 68,122. *DT *TR *LN 4-17-2019: CALLED HYUNDAI AND SCHEDULED A CHECKUP OF THE VEHICLE AT THE LOCAL DEALERSHIP. A CASE WAS OPENED WITH HYUNDAI REGARDING THIS. 5-17-2019: VEHICLE CHECKED BY DEALER, DEALER MENTIONED WILL SUBMIT THE OIL PAN SEAPAGE TO HYUNDAI FOR NEXT ACTIONS AND WAS TOLD WILL BE GIVEN A CALL BACK. ATTACHING THE FINDINGS FROM THE DEALER. NO RESPONSE FROM HYUNDAI. 11-14-2019: PHOTOS OF OIL PAN LEAK AGAIN SENT BY DEALER TO HYUNDAI MOTOR AMERICA. HYUNDAI DELCINED TO REPAIR, STATING VEHICLE WAS NOT INVOLVED IN THE HYUNDAI RECALL-181 AND IS OUT OF WARRANTY (OIL PAN LEAK FOUND IS SIMILAR TO NHTSA CAMPAIGN NUMBER: XXXXXXXXX). ATTACHING THE RESPONSE FROM HYUNDAI. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ROUTE 60 HYUNDAI, 8575 20TH ST, VERO BEACH, FL 32966, (772) 569-6004) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.

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THERE IS A RECALL OUT ON MY VEHICLE. MANUFACTURER RECALL NUMBER 181/NHTSA RECALL NUMBER 19V063. THE PROBLEM IS THAT THERE IS NO REMEDY YET AVAILABLE FOR THIS AND THEY ISSUED THE RECALL IN FEBRUARY. I TOOK MY VEHICLE IN FOR P.M. SERVICE AT THE HYUNDAI DEALERSHIP, AND THEY TOLD ME MY VEHICLE WAS INDEED SYMPTOMATIC OF THE NATURE OF THE RECALL (LEAKING FLUID BETWEEN ENGINE BLOCK AND OIL PAN), BUT THAT HYUNDAI DID NOT YET HAVE A REMEDY. WHEN I LOOK UP THE RECALL ON THE NHTSA WEBSITE, IT SAYS,"IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA..." I FEEL AS THOUGH, GIVEN THE POTENTIAL RISK (FAILURE AT HIGH SPEED/POSSIBLE ENGINE FIRE) AND TIMELINE (RECALL ISSUED IN FEBRUARY - NO REMEDY YET AVAILABLE IN MID APRIL), HYUNDAI HAS INDEED FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. FURTHERMORE - I HAVE RECEIVED NO OFFICIAL COMMUNICATIONS FROM HYUNDAI REGARDING THIS MATTER WHICH I FIND UNPROFESSIONAL AS WELL.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PREMIER HYUNDAI OF TRACY 3480 NAGLEE RD, TRACY, CA 95304 (209) 820-3550 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CALLED BUT THE CONTACT WAS NOT ABLE TO SPEAK TO A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO HYUNDAI GREENFIELD (6133 S 27TH ST, GREENFIELD, WI 53221, (414) 238-2000) WHERE THE DIAGNOSTIC TEST DISPLAYED "INTERNAL ENGINE NOISE SCAN FOR DTC MULTIPLE CODES CAM SHIFT OVER ADVANCED". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 131,000.

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AT ABOUT 99,000 MILES MY HYUNDAI TUSCON BEGAN MAKING A TICKING NOISE IN THE ENGINE. IT PROGRESSIVELY HAS GOTTEN WORSE. NOW AT 103,000 IT IS MUCH LOUDER AND I'M BEING TOLD IT IS A LIFTER PROBLEM. I'M READING ABOUT RECALLS ON THE 2.0 MOTOR BUT TUSCON NOT INCLUDED WITH THE SANTA FE AND SONATA AND MANY OTHER PEOPLE HAVING THE SAME ISSUE

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR AN OIL CHANGE. AFTER THE OIL CHANGE, A CLUCKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT WHEN STARTING THE VEHICLE AND WHILE DEPRESSING THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF PERRYVILLE (343 N PERRYVILLE RD, ROCKFORD, IL 61107, (815) 229-0089) TO INQUIRE OF OPEN RECALLS AND THE REASON FOR THE CLUCKING NOSIE. THE CONTACT WAS INFORMED THAT THERE WERE NO OPEN RECALLS AND THAT THERE WOULD BE A DIAGNOSTIC FEE TO DIAGNOSIS THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ENGINE FAILED. THE DEALER (TAMARON HYUNDAI, 1595 MONTGOMERY HY, BIRMINGHAM, AL 35216) AND MANUFACTURER WERE CONTACTED. ACCORDING TO THE DEALER, THE ENGINE WAS "THROWING A ROD". THE VEHICLE HAD A 2.4 LITER ENGINE AND THE SAME FAILURES OCCURRED IN THE SANTA FE AND SONATA VEHICLES. THERE WAS A CURRENT INVESTIGATION ON THE SANTA FE AND SONATA VEHICLES AND THE CONTACT WANTED TO KNOW WHY THE TUCSON WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 112,000.

NHTSA ODI 11048764

HYDRAULIC TENSIONER FAILING RESULTING IN TIMING SLIP AND CATASTROPHIC ENGINE FAILURE. OUR CAR HAD STOPPED WORKING WHILE TRAVELLING ON A RESIDENTIAL NEIGHBOURHOOD, AND NEEDED A TOW TO THE DEALERSHIP. UPON INVESTIGATION, WE FOUND OUT THAT THE TIMING BELT TENSIONER FAILED, LIKELY DUE TO LACK OF OIL PRESSURE. THERE WAS OIL IN THE ENGINE AT THE TIME SET AT THE CORRECT LEVEL. WE LATER FOUND OUT THAT THIS SIMILAR MOTOR ON OTHER MODELS HAS HAD A LARGE RECALL. PLUGGAGE COULD HAVE LED TO LACK OF OIL PRESSURE CAUSING IT TO FAIL. LUCKILY NO OTHER DAMAGE OCCURED DURING THIS INCIDENT BUT THIS COULD HAVE POTENTIALLY HIGH CONSEQUENCES IF TRAVELLING ON THE FREEWAY. HYUNDAI HAS SHOWN NO SUPPORT OR RECOGNITION IN THIS ISSUE SO FAR AND IT SHOULD BE REPORTED.

NHTSA ODI 11048193

MY CAR HAD UNINTENDED DECELERATION FOLLOWING CRANK SENSOR ERROR. ON FREEWAY MY CAR SUDDENLY DECELERATED AND I HAD TO EXIT. UPON EXIT WHILE DIAGNOSING IN THE PARKING LOT ENGINE REVVED SUDDENLY AND CAR MOVED EVEN THOUGH IT WAS ON NEUTRAL. ALL THE FAULT CODES WERE CAUGHT ON TORQUEOBD. HOWEVER UPON RESTARTING THE CAR CHECK ENGINE LIGHT IS GONE AND IT MASKS A SERIOUS PROBLEM IN THE CAR THAT CAN BE LIFE THREATENING.

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I RECENTLY REACHED 115000 MILES ON MY TUCSON. IT STARTED 2 WEEKS AGO, THE ALTERNATOR NEEDED TO BE REPLACED FOR HIGHER OUTPUT THAN IT SHOULD. IT CAUSED THE VEHICLE NOT TO START SINCE IT WOULDN'T HOLD A CHARGE. ONCE REPLACED, THE ENGINE LIGHT CAME ON AGAIN NOT LONG AFTER SO I TOOK IT INTO A SHOP. THEY FOUND THAT I NEEDED TO REPLACE TWO OF THE CAM SHAFT SENSORS. A COUPLE OF DAYS AGO, DRIVINGMY HUSBAND AND KIDS, THE RMP GAUGE WENT OUT AND THE VEHICLE WOULD NOT ACCELERATE. ONCE STOPPED AND RESTARTED, THE RPM GAUGE RE-ENGAGED AND DRIVE FINE. NO ENGINE LIGHT CAME ON. DRIVING HOME TODAY, 66 MILES AWAY FROM HOME ON INTERSTATE 78 IN NEW JERSEY, THE RMP GAUGE WENT OUT AGAIN. I PULLED OVER ON THE SHOULDER, PUT ON MY FLASHERS AND SHUT OFF THE VEHICLE. I WAITED ABOUT 5 MINUTES AND WAS ABLE TO RESTART THE VEHICLE, THIS TIME THE CHECK ENGINE LIGHT ENGAGED. I WAS A FEW MILES FROM MY EXIT, AND THE RMP GAUGE AGAIN WENT OUT, AT THIS POINT, I WAS NOT ABLE TO ACCELERATE THE VEHICLE AND THERE WERE TRACTOR TRAILERS ALL AROUND ME. WHILE REVIEWING OTHER HYUNDAI ISSUES, I SEE OTHER MODELS HAVING SIMILAR ISSUES, YET NO RECALL FOR THE TUCSON. I AM NOW NOT ONLY FEARFUL OF DRIVING IT, ENGINE LIGHT OR NOT, BUT DO NOT HAVE RELIABLE TRANSPORTATION TO WORK.

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THE CAR WOULD NOT START WHEN I WENT TO START IT UP. IT WAS PARKED OUTSIDE OVERNIGHT IN 20 DEGREE WEATHER AND JUST CLICKED WHEN I WENT TO START IT. I HAD TO CALL HYUNDAI ROADSIDE ASSISTANCE TO COME AND JUMP THE CAR. THEY DID AND IT TOOK THEM A COUPLE OF TRIES AND THEY HAD TO USE THEIR VEHICLE, NOT THE PORTABLE STARTER. THEY SAID THAT THE BATTERY WAS DRAINED. THERE WAS NO REASON FOR THAT BECAUSE THERE WERE NO LIGHTS LEFT ON. I TOOK IT IN FOR SERVICE AND THEY CHECKED THE BATTERY AND SAID IT WAS IT HAPPENED AGAIN ON FEBRUARY 3, 2013 AND I HAD TO DO THE SAME THING. I HAD THE DEALERSHIP CHECK THE BATTERY AND IT WAS FINE. ON MARCH 15, 2013, THE DEALERSHIP CHECKED THE BATTERY AND IT REGISTERED A STRONG CHARGE. THE DEALERSHIP WANTED ME TO LEAVE THE CAR THERE OVERNIGHT TO DUPLICATE THE CONDITIONS OF THE CAR NOT STARTING UP, BUT WERE NOT WILLING TO LET ME USE A FREE LOANER. AS THE TEMPERATURE WARMED UP, IT WAS NOT AN ISSUE. HOWEVER, TODAY I WENT TO START MY CAR AND LEAVE FOR WORK, THE VEHICLE DID NOT START UP. IT JUST CLICKED, THE RADIO WORKED, LIGHTS WORKED, BUT THE ENGINE WOULD NOT TURN OVER. I AM TAKING THE VEHICLE TO THE DEALERSHIP LATER TODAY AND THEY WILL LET ME USE A LOANER FOR FREE. I HOPE THAT THEY ARE ABLE TO DIAGNOSE AND FIX THE PROBLEM AS I NEED MY VEHICLE FOR TRANSPORTATION. *TR

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