May 2, 2019Suspension
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHILE DRIVING 30 MPH, THE COIL SPRING SNAPPED ON THE FRONT DRIVER'S SIDE AND WAS DRAGGING AGAINST THE INSIDE OF THE FRONT DRIVER'S SIDE TIRE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS CURRENTLY AT AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,700.
NHTSA ODI 11205156
Apr 16, 2019Suspension
AS I WAS DRIVING DOWN THE ROAD LESS THEN A MILE FROM HOME. I HEARD A LOUD CLUNKING SOUND AND SEEN A PART OF MY COIL SPRING BOUNCING ACROSS THE ROAD IN MY REARVIEW MIRROR. I HAVE ALREADY HAD TO REPLACE THE COIL SPRING ON THE DRIVER SIDE OF THIS CAR AS AT ANOTHER TIME WHEN PULLING OUT OF A PARKING SPOT THE COIL SPRING BROKE OFF AND PUNCTURED THE TIRE.
NHTSA ODI 11196806
Apr 1, 2019Suspension
FRONT COIL SPRING FRACTURED AND CONTACTED TIRE. LUCKILY I WAS PULLING OUT OF MY PARKING SPOT. BY THE LOOKS OF THE DAMAGE TO THE TIRE, I AM VERY FORTUNATE I HAVE BEEN LIKE THIS AND NOT AT ANY LEVEL OF SPEED. THE FOLLOWING MORNING I LOOKED INTO THE PROBLEM AND FOUND AN ARTICLE BY EDMOND IN MAY 2015 THAT TALKED ABOUT YOUR ORGANIZATION RECALLING HYUNDAI ELANTRA'S?S FOR FRONT COIL SPRING PROBLEMS. FROM THE ARTICLE THIS IS EXACTLY WHAT HAPPENED TO MY CAR. I CALLED HYUNDAI CORPORATION THEY SAID IT WAS NOT UP FOR A RECALL. TWO CALLS TO DEALERSHIPS I WAS AGAIN TOLD THERE WAS NO RECALL. PLEASE FORCE HYUNDAI TO RECALL THIS POTENTIALLY DEADLY ACCIDENT WAITING TO HAPPEN AT THEIR EXPENSE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11193192
Mar 5, 2019SteeringSuspensionAirbags
'TAKATA RECALL' (1) SUSPENSION PROBLEM.. IT DRIFTS OR BOUNCES TO ONE SIDE WHEN I HIT A BUMP OR WHEN I GO INTO A POTHOLE... I HAVE HAD TO TAKE IT TO DIFFERENT AUTO MECHANICS TO FIX THIS BUT HAVEN'T GOTTEN ANY SOLUTION.. CHANGED SWAY BAR LINKS, TIE-RODS, STRUTS AND BALL JOINTS, STILL NO IMPROVEMENT. (2) STEERING ISSUES - STEERING FEELS STIFF WHEN TURNING AND SOMETIMES MAKES FUNNY SOUNDS (3) CLUNKING NOISE IN FRONT RIGHT SIDE OF CAR
NHTSA ODI 11184484
Feb 26, 2019Suspension
FRONT DRIVER'S SIDE SUSPENSION COIL BROKE WHILE DRIVING DOWN A CITY STREET DURING THE WINTER TIME AT LOW SPEED. THIS SEEMS LIKE THE SAME (OR AT LEAST VERY SIMILAR) ISSUE AS 15V629000, WHICH COVERS THE SAME MAKE, MODEL, AND MANUFACTURE DATE AS MY CAR, BUT MY VIN IS NOT IN THAT RECALL.
NHTSA ODI 11182589
Feb 18, 2019Suspension
2011 ELANTRA SPRING COIL FAILURE... OUR FAMILY HAS GREAT CONCERNS TO THE PUBLIC SAFETY REGARDING THE RISK MANAGEMENT ACTIVITIES BY HYUNDAI ON NHTSA CAMPAIGN NUMBER 15V629000 (MANUFACTURER RECALL 133). REVIEWING THE 20 NHTSA RECALL DOCUMENTS ATTACHED TO THIS RECALL AND OUR OWN PERSONAL EXPERIENCE, WE BELIEVE THAT THE RISK MANAGEMENT ACTIVITIES, INCLUDING: FAILURE INVESTIGATION, CORRECTIVE/PREVENTIVE ACTIONS AND RANGE OF VEHICLES AFFECTED NEEDS TO BE REVISITED... SEE ATTACHED PDF AND IMAGES FOR DETAILS
NHTSA ODI 11180866
Feb 14, 2019Suspension
RECALL 133 FOR 2011 HYUNDAI ELANTRA, I HAVE OWNED THIS CAR FOR ABOUT A YEAR AND A HALF. (MANY PROBLEMS SINCE I OWNED IT) BUT YESTERDAY A COIL SPRING BROKE AND SLASHED THE INSIDE OF MY TIRE, VERY DANGEROUS! I HAD TO GET MY CAR TOWED. MY MECHANIC DAID THERE IS A RECALL BUT HYUNDAI WOULDN'T RECOGNIZE IT. HE ALSO IT'S THE THIRD CAR HE'S HAD TO REPAIR FIR BROKEN HYUNDAI COIL SPRINGS!! IS THERE ANYTHING YOU CAN DO TO HELP?
NHTSA ODI 11180153
Feb 11, 2019Suspension
THE FRONT SUSPENSION COIL SPRINGS SNAPPED AND RUPTURED BOTH MY FRONT TIRES. IT SEEMS THE FRONT COIL SPRINGS GET BRITTLE IN THE WINTER AND ACTUALLY SPLINTERED OFF WHEN THEY SNAPPED, THIS CAUSED THE RUPTURE TO MY TIRES. I WAS VERY LUCKY TO HAVE BEEN IN A PARKING GARAGE, GOING FIVE MPH, WHEN THE DAMAGE HAPPENED. IT WAS MERELY CAUSED BY DRIVING DOWN A PARKING RAMP. SO, IT WASN'T CAUSED BY SOME TREMENDOUS TRAUMA TO THE CAR OR ACCIDENT. THIS IS A SERIOUS ISSUE, AND NOW EACH SIDE WILL CAUSE $1036.00 TO FIX (BECAUSE I HAVE TO REPLACE EACH SIDE TIRE AS WELL). THE ISSUE WOULD HAVE BEEN EXACERBATED HAD I BEEN ON A HIGHWAY WHEN THIS HAPPENED, AND COULD HAVE BEEN VERY DANGEROUS.
NHTSA ODI 11176158
Jan 28, 2019Suspension
I HAD ALREADY OPENED A CASE AND WAS WORKING WITH A DAVID BAKER 11131845. HE HAD ASKED ME TO TRY TO LOCATE THE PIECE OF BROKEN SPRING THAT PUNCTURED MY TIRE. I WAS ABLE TO LOCATE THAT BUT ONCE I EMAILED DAVID I RECEIVED AN EMAIL BACK SAYING THAT HIS EMAIL ADDRESS WAS NO LONGER ACTIVE. IF SOMEONE COULD TAKE A LOOK AT MY CASE AND CONTACT ME VIA EMAIL AND LET ME KNOW IF THEY STILL WANT TO LOOK AT THAT PART. THANK YOU!
NHTSA ODI 11172494
Jan 28, 2019Suspension
DRIVING OVER A SPEED BUMP BOTH FRONT SPRING BROKE CAUSING A FRONT TIRE TO BE PUNCTURED.
NHTSA ODI 11172519
Dec 18, 2018Suspension
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RUBBING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HYUNDAI OF VACAVILLE (641 ORANGE DR, VACAVILLE, CA 95687, (866) 994-8186) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V629000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 88,000.
NHTSA ODI 11162249
Oct 18, 2018Suspension
ON SUNDAY, MAY 20TH, 2018 AT AROUND 2:00 P.M. I WAS DRIVING THROUGH WARWICK CITY PARK WITH MY WIFE AND SON. UPON APPROACHING A SPEED BUMP, I SLOWED TO ABOUT 5 TO 10 MPH. IMMEDIATELY AFTER GOING OVER THE SPEED BUMP MY TIRE BLEW OUT AND THE CAR SHOOK VIOLENTLY. I WAS TOWED VIA FLATBED TO NEW ENGLAND TIRE CAR CARE CENTERS ON WARWICK AVE, WARWICK, RI. THE MECHANICAL INSPECTION FINDINGS WERE AS FOLLOWS: FLAT TIRE ON FRONT PASSENGER SIDE RIPPED OFF THE RIM CAUSE BY FRACTURED COIL SPRING. NEW ENGLAND TIRE REPLACED THE STRUTS/COIL SPRINGS AND TIRE. THE TOTAL BILL WAS $1,400.99. ON JULY 5TH, 2018, I DISCOVERED THAT HYUNDAI PREFORMED A SAFETY RECALL ON 28,157 CARS WITH THE SAME ISSUE THAT OCCURRED TO MY VEHICLE. THE RECALL WAS NAMED 'RECALL #133' AND BEGAN ON JANUARY 6TH, 2016. I WAS NEVER NOTIFIED OF THIS RECALL. A QUOTE FROM HYUNDAI RECALL #133 STATS: 'CONSEQUENCE: IF A FRONT COIL SPRING FRACTURES, IT MAY CONTACT THE TIRE, POSSIBLY PUNCTURING IT, INCREASING THE RISK OF A CRASH.' THE SUMMARY OF THE RECALL STATES THAT 'HYUNDAI MOTOR AMERICA IS RECALLING CERTAIN MODEL YEAR 2011 ELANTRA VEHICLES MANUFACTURED NOVEMBER 12, 2010, TO MARCH 31, 2011.' THIS IS A TOTAL OF 140 DAYS INCLUDING 28,157 VEHICLES. MY VEHICLE IS A HYUNDAI ELANTRA 2011 MANUFACTURED ON: APRIL 16TH, 2011. I REALIZED THAT THE REASON MY VEHICLE WAS NOT INCLUDED IN RECALL #133 WAS THAT I MISSED THE END DATE (MARCH 31, 2011) BY 16 DAYS. I BELIEVE MY VEHICLE SHOULD HAVE BEEN INCLUDED IN THIS RECALL GIVEN THE REASONABLE FACT THAT MY FRONT COIL SPRING FRACTURED, CONTACTED THE TIRE, AND PUNCTURED IT JUST AS HYUNDAI RECALL #133 STATES WHICH AFFECTED 28,157 OTHER VEHICLES. I FILED A SMALL CLAIMS CIVIL SUIT AGAINST KYUNG SOO LEE, CEO OF HYUNDAI MOTOR AMERICA. WHEN THE ORANGE COUNTY SHERIFF'S OFFICE ATTEMPTED TO SERVE THE COURT SUMMONS, HYUNDAI MOTOR AMERICA STATED THAT THEY DO NOT ALLOW SERVICES TO EMPLOYEES ONSITE.
NHTSA ODI 11141262
Sep 26, 2018Suspension
WELL DRIVING I STARTED TO HEAR A CLANKING NOISE AND PULLED OVER. I LOOKED UNDER MY CAR TO SEE A PIECE OF METAL HANGING UNDER MY CAR. LONG STORY SHORT MY FRONT DRIVER SIDE SPRING SNAPPED AND PUNCTURED MY WHEEL. I TOOK IT TO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD THERE WAS A RECALL ON THAT PART, AFTER DOING SOME INVESTIGATION THEY TOLD ME EVEN THO THERE WAS A RECALL ON MY EXACT MAKE AND MODEL MY VIN WASN'T ONE OF THE CARS BEING COVERED. IS THERE ANYTHING I CAN DO TO FIGHT THIS!?
NHTSA ODI 11131845
Jun 25, 2018Suspension
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHILE REVERSING OUT OF THE DRIVEWAY, THE FRONT DRIVER'S SIDE SUSPENSION SPRING FRACTURED AND PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 47,000. *TT THE CONSUMER STATED THE REPAIRS HAVE BEEN MADE TO THE VEHICLE. *TR
NHTSA ODI 11103843
Jun 7, 2018SuspensionEngine
MY CAR HAS MAKING NOISE FOR A WHILE. EMAILED HYUNDAI AND WAS TOLD IT IS NOT UNDER WARRANTY AND NO RECALL FOR ENGINE. SEVERAL COMPLAINTS HA E BEEN MADE ONLINE FOR THIS CAR REGARDING THE ENGINE WHICH NEEDS TO BE REPLACED. I'M AFRAID TO DRIVE IT'S MY ONLY CAR AND I CAN'T AFFORD TO PAY $5000 FOR A NEW ENGINE. I WAS STUCK IN THE MIDDLE OF A BUSY INTERSECTION WHEN THE CAR STALLED AND SOUNDED LIKE IT WAS GOING TO GRIND THE ENGINE UP.
NHTSA ODI 11100444
May 18, 2018Suspension
DRIVERS SIDE FRONT COIL SPRING COLLAPSED. NO RECALL NOTICE ON THIS BUT SEE PLENTY OF CHATTER ON THE WEB OF SIMILAR COMPLAINTS. FORTUNATE THAT IT DID NOT PUNCTURE TIRE BUT RUBBED ON INSIDE OF TIRE CAUSING CONCERN OF FUTURE BLOWOUT SO REPLACED FRONT COILS AND STRUTS AND TIRE!
NHTSA ODI 11096693
Apr 29, 2018Suspension
I WAS DRIVING TO WORK IN PITTSBURGH. WHILE IN MOTION, MY PASSENGER SIDE SPRING SPLIT IN HALF, SEVERING THE PASSENGER SIDE TIRE. THE SPRING BROKE INSTANTLY WITHOUT WARNING AND LEFT ME STRANDED IN HEAVY AM TRAFFIC. I AM REQUESTING FULL REIMBURSEMENT FOR ALL DAMAGES AND A FULL DAY OF WORK THA WAS MISSED BECAUSE OF THIS MAJOR MALFUNCTION.
NHTSA ODI 11090865
Jan 16, 2018Suspension
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHILE DRIVING 15 MPH, THE FRONT DRIVER'S SIDE TIRE DEFLATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRINGS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V629000 (SUSPENSION) AS A POSSIBLE SOLUTION, BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
NHTSA ODI 11063051
Jun 14, 2017Suspension
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHILE PULLING INTO A PARKING AREA, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE FRONT END, AND NOTICED THAT THE FRONT DRIVERS SIDE TIRE WENT FLAT. THE TIRE WAS UNABLE TO RETAIN AIR. A TOWING COMPANY INSPECTED THE AREA AND DETERMINED THAT THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED. THE DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER RECALL AND PROVIDED NO SOLUTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT DRIVER'S SIDE COIL SPRING THE RECALL INFORMATION WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 08/08/17*LJ *TR
NHTSA ODI 10995196
Apr 25, 2017Suspension
THE FRONT PASSENGER SIDE COIL SPRING BROKE IN MY DRIVEWAY, PUNCTURING THE TIRE. THERE IS AN OPEN RECALL ON THIS PART FOR ELANTA'S MANUFACTURED FROM NOV 2010 TILL MARCH 2011 IN STATES THAT USE SALT, THE PART CAN QUICKLY ERODE AND BREAK. HYUNDAI IS REFUSING TO FIX THE PROBLEM SAYING THAT MY CAR VIN IS NOT INCLUDED IN THE RECALL. I PURCHASED THE CAR BRAND NEW, IT HAS 85,000 MILES. THE CAR DOCUMENTATION STATES THAT THE PARTS WERE MANUFACTURED IN KOREA. I FEEL THAT THIS SHOULD BE COVERED UNDER THE RECALL. HYUNDAI KNOWS THERE IS A PROBLEM WITH THAT PART AND ARE REFUSING TO FIX THE PROBLEM. IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THE PART BROKE IT COULD HAVE CAUSED AN ACCIDENT.
NHTSA ODI 10980403
Mar 31, 2017SuspensionTires
2011 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO MANUFACTURERS REFUSAL TO REIMBURSE CONSUMER FOR LABOR COST OF FRONT COIL SPRINGS FAILURE RECALL REPAIRS. *SMD...UPDATED 05/17/17 *BF THE CONSUMER STATED THE MANUFACTURER WOULD NOT REIMBURSE THE COST OF THE COIL SPRINGS AND THE TIRES DUE TO THE SERVICE NOT BEING PERFORMED WITH THE DEALER. UPDATED 03/31/2017*JS *TR
NHTSA ODI 10897767
Mar 27, 2017Suspension
WAS DRIVING THE CAR DOWN THE ROAD AND THE TIRE POPPED WILL I WAS APPROACHING ANOTHER VEHICLE. HAD TO CALL AND GET A TOW, I COULDN'T BRING IT TO HYUNDAI BECAUSE NONE WERE OPEN AT THE TIME. WAS BROUGHT TO A LOCAL SHOP THINKING IT WAS ONLY A TIRE. FURTHER INVESTIGATION SHOWED THAT THE SPRING ON THE STRUT HAD BROKE AND WAS RUBBING AGAINST THE TIRE WHICH LEAD IT TO POP. LOOKED TO SEE IF THERE WAS ANY RECALLS FOR THIS PROBLEM AND THERE WAS. I CALLED UP HYUNDAI CUSTOMER SERVICE WHICH WAS ON THE RECALL FORMS AND THEY SAID IT'S NOT COVERED UNDER THERE RECALL BECAUSE THE CAR WAS MANUFACTURED A MONTH AFTER THE YEARS LISTED. I HAD THE SAME EXACT PROBLEM AS THE RECALL REGARDING THE STRUT/SPRING TO BREAK CAUSING IT TO PUNCHER THE TIRE BUT THEY SAID IT WONT BE COVERED? I HAVE PICTURES OF THIS EXACT PROBLEM AND ALSO THE DAMAGE TO THE TIRE.
NHTSA ODI 10968799
Feb 13, 2017SuspensionAirbags
FRONT AND BACK STRUTS/SHOCKS NEED TO BE REPLACED AND AIRBAG LIGHT STAYS ON
NHTSA ODI 10954242
Dec 30, 2016Suspension
THE FRONT COIL SPRING ON MY ELANTRA BROKE AS I BACKED UP OUT OF MY DRIVEWAY AND PUNCTURED MY TIRE. THERE IS A RECALL ON THIS ISSUE HYUNDAI RECALL #133 NHTSA CAMPAIGN #1SV629000. I HAVE CONTACTED MULTIPLE DEALERS AND HYUNDAI CUSTOMER CARE AS TO WHY MY VEHICLE DOES NOT APPLY TO THIS RECALL EVEN THOUGH MY CAR MEETS ALL THE CRITERIA. THEY COULD NOT GIVE ME AN ANSWER AND I WAS TOLD THERE IS NOTHING THEY CAN DO.
NHTSA ODI 10938819
Dec 28, 2016Suspension
THE LEFT FRONT STRUT AND SPRINGS BROKE AFTER HITTING A POT-HOLE COMING OUT OF A GROCERY STORE. I PULLED OUT OF THE PARKING LOT ONCE THE TRAFFIC LIGHT TURNED GREEN. HAVE HIT POTHOLES BEFORE WITHOUT BREAKING STRUTS OR SPRINGS. SPRINGS FOR MY 2011 HYUANDAI ELANTRA ARE ON BACK-ORDER.
NHTSA ODI 10938366