Sep 21, 2011Speed control
AS I WAS FOLLOWING A ROW OF CARS INTO A DRIVEWAY OF A SHOPPING AREA, I TOOK MY FOOT OFF THE BRAKE JUST TO ROLL A FEW INCHES SINCE TRAFFIC WAS BUMPER TO BUMPER. UNEXPECTEDLY MY CAR LUNGED FORWARD ON TO THE DRIVEWAY HITTING THE TRUCK TO MY RIGHT AND A CAR TO MY LEFT THAT WAS EXITING THE DRIVEWAY. BEFORE I COULD MAKE SENSE OF WHAT HAPPENED, I PUT THE CAR IN PARK AND PULLED THE EMERGENCY BRAKE. I HAD THE CAR INSPECTED BY THE HONDA DEALER BEFORE IT WENT TO THE REPAIR SHOP. HONDA RAN A DIAGNOSTIC TEST ON THE CAR AND COULD NOT FIND ANYTHING THAT COULD HAVE CAUSED MY CAR TO ACCELERATE IN SUCH A MANNER. TOTAL COST OF REPAIRS $7800. *TR
NHTSA ODI 10426679
Sep 19, 2011Brakes
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT STATED THAT THE BRAKES WOULD EXHIBIT AN ABNORMAL SQUEAKING AND GRINDING. THE BRAKES WERE RECENTLY REPLACED PRIOR TO THE RECENT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE DEALER WAS NOTIFIED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,826 AND THE CURRENT MILEAGE WAS 19,000.
NHTSA ODI 10426277
Sep 19, 2011Suspension
THE NEW CAR HAS HAD THE ENTIRE RIGHT AND LEFT SIDE STRUTS, BEARINGS REPLACED THREE TIMES AS WELL AS THE SUSPENSION AND WILL NOW NEED IT DONE FOR THE FOURTH TIME AND THE HONDA DEALERSHIP HAS NO IDEA HOW TO FIX OTHER THAN REPLACING THE WHOLE THING WHICH CONTINUES TO GET DAMAGED. HELP! *KB
NHTSA ODI 10426339
Aug 25, 2011Electrical system
OWN A 2010 HONDA CIVIC HYBRID. OVER THE LAST 18 MONTHS HAVE GOTTEN 35-42 MPG DEPENDING ON CITY OR HIGHWAY. OVER ALL HAVE BEEN HAPPY WILL PURCHASE UNTIL THE LAST SEVERAL WEEKS. 3 WEEKS AGO HAD TO TAKE CARE INTO SERVICE (AT 25000 MILES) WAS TOLD THE PROBLEMS I WAS HAVING OF INABILITY TO RETAIN CHARGE ON IMA BATTERY WAS DUE TO A WEAK BATTERY. IT WAS DECIDED BY THE SERVICE DEPT TO REPLACE BATTERY. BATTERY WAS REPLACED AND IS KEEPING A SOMEWHAT BETTER CHARGE BUT HAVE NOTICED A SIGNIFICANT DECREASE IN POWER AND THE AUTO STOP FUNCTION ONLY WORKING OCCASIONALLY, ALSO NOTICED A DECREASE OF MILEAGE DOWN TO 23-25 MPG IN CITY. TOOK THE CAR BACK TO SERVICE AND AFTER THEY RAN DIAGNOSTIC TEST AND REVIEWING WITH HONDA "TECH" PEOPLE WAS TOLD THAT PERFORMANCE WAS HOW THEY INTENDED TO DECREASE WEAR ON BATTERIES LIFE. A CAR WITH NO POWER TO GO UP SMALL HILLS AND A 25MPG AVERAGE IS NOT WHAT I SPENT 27000$ ON AND THAT IT IS CERTAINLY NOT WHAT HONDA ADVERTISED THE CAR TO BE. *TR
NHTSA ODI 10421519
Aug 18, 2011AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO THE REAR OFANOTHER VEHICLE, WHICH STOPPED ABRUPTLY. THE CONTACT SUSTAINED A CONCUSSION AND WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. NEITHER THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,000.
NHTSA ODI 10419981
Aug 18, 2011AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT WAS DRIVING 45 MPH SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE DEPARTMENT, AS IT WAS NOT DRIVABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
NHTSA ODI 10419988
Aug 8, 2011Visibility & wipers
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS BETWEEN 50 TO 60 MPH DURING RAINY CONDITIONS, THE WINDSHIELD WIPERS FAILED TO FUNCTION PROPERLY, REDUCING VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE, BUT THE FUSE FOR THE WIPERS WAS REPLACED. THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,350 AND THE CURRENT MILEAGE WAS 17,377.
NHTSA ODI 10417902
Aug 5, 2011Brakes
2011 HONDA CIVIC WITH 4000 MILES. TOOK IT TO DEALERSHIP FOR AN OIL CHANGE AND COMPLAINED ABOUT A BURNED SMELL WHEN BRAKING WHILE DRIVING UPHILL AFTER THE CAR STOPS. NO HEAVY BRAKING THOUGH. DEALERSHIP INSPECTED THE BRAKES AND SAID EVERYTHING WAS FINE. AT 7300 MILES AND A TOTAL OF 7 MONTHS OF USE THE CAR STARTED TO MAKE A GRINDING NOISE WHEN BRAKING OR NOT. TOOK TO DEALER AND THEY SAID MY BRAKE PADS HAD ZERO % LEFT, METAL TO METAL. THEY BLAMED THE WAY THE CAR WAS BEING DRIVEN AND TREATED ME LIKE I WAS SOME JERK THAT WAS DRAG RACING EVERY DAY AND TOASTED THE BRAKES. I PREVIOUSLY HAD A 2007 TOYOTA CAMRY THAT I DROVE THE SAME WAY (AS A NORMAL PERSON BY THE WAY, CITY AND FREEWAY) AND DID NOT HAVE TO REPLACE BRAKES UNTIL OVER 33000 MILES! THIS IS RIDICULOUS, EVEN A VERY BAD DRIVER THAT KEEPS HITTING HIS BRAKES SHOULD NOT HAVE THIS PROBLEM WITH 7300 MILES IN A COMPACT CAR. HONDA DECLINED ANY SERVICING AND DECLINED TO FIX OR EVEN LOOK DEEPER FOR A POSSIBLE PROBLEM. WANTED TO CHARGE ME OVER $100 FOR A 5 MINUTE BRAKE PAD INSPECTION... A JOKE! *TT
NHTSA ODI 10417149
Jul 19, 2011Latches & locks
THE TRUNK LATCH , ONCE LOCKED BY A KEY, WILL NOT ENGAGE AND OPEN THE TRUNK FROM THE INSIDE OF THE CAR. I BROUGHT MY AUTO TO THE DEALER TWICE. IT OCCASIONALLY WILL OPEN, BUT MORE OFTEN THAN NOT, IT WILL NOT ENGAGE. THE SERVICE MANAGER WAS PRESENT AND ABLE TO SEE THIS PROBLEM. HE WAS BAFFLED. BUT THEY SAID I USED TOO MUCH FORCE TO UNLOCK THE TRUNK. THIS AFTER HAVING THE CAR FOR OVER 6 MONTHS! THIS IS MY 2ND HONDA CIVIC AND I NEVER HAD AN ISSUE BEFORE. *KB
NHTSA ODI 10413529
Jun 24, 2011Brakes
MY 2011 HONDA CIVIC LX-S HAS ONLY 13,000 MILES ON IT AND MY BRAKE PADS HAVE ALREADY WORN DOWN TO NOTHING AND HAD TO BE REPLACED YESTERDAY. THE REPAIR GUY TOLD ME THERE IS ABSOLUTELY NO WAY THAT AT SUCH LOW MILES THAT THIS SHOULD HAVE HAPPENED. THERE MUST HAVE BEEN A PROBLEM WITH THE ORIGINAL BREAKS ON MY CAR AND $378 LATER, I ALREADY HAD TO REPLACE THEM. IF EVERY 10,000 MILES THEY HAVE TO GET REPLACED THAT IS JUST UNACCEPTABLE. *TR
NHTSA ODI 10408780
Jun 17, 2011AirbagsCrash1 injury
I WAS TRAVELING 60MPH ON A 4 LANE HIGHWAY IN THE RIGHT LANE SOUTH BOUND. A LARGE TRASH TRUCK WAS IN THE LEFT LANE DOING ABOUT 55 MPH IN THE SOUTH BOUND LANE. HE CROSSED THE CENTER LINE AND STRUCK ME IN THE REAR PASSENGER DOOR ON THE LEFT SIDE. THE CAR SPUN OUT OF CONTROL IN FRONT OF THE TRUCK. THE TRUCK BROADSIDED MY CAR IN BOTH DOORS ON THE DRIVERS SIDE. THE CAR SPUN AGAIN AND HIT INTO THE CENTER GUARD RAILS DIVIDING THE FOUR LANE HIGHWAY WITH THE RIGHT REAR CORNER OF THE BUMPER AND CAME TO A STOP. THE TRASH TRUCK THEN RAN OVER THE LEFT FRONT CORNER OF THE CAR WITH HIS REAR SET OF AXLES ON THE LEFT SIDE OF THE TRUCK. NO FRONT OR SIDE AIR BAGS DEPLOYED. THE SIDE AIR BAGS MIGHT HAVE KEPT MY WIFE FROM BEING INJURED. I WAS NOT INJURED. $15,000 DAMAGE TO THE CAR. *TR
NHTSA ODI 10407324
Jun 14, 2011BrakesElectrical systemAirbagsCrash
PURCHASED A BRAND NEW 2011 HONDA CIVIC 4D LXS MODEL CAR IN MARCH. WITHIN A MONTH THE CAR HEAD COMPUTER ISSUE THAT CAUSED ALL OF THE ELECTRONIC DISPLAY CONTROL TO BREAK, SPEEDOMETER, ENGINE TEMPERATURE, GAS INDICATOR, ODOMETER, ETC. ALL WENT DEAD. THE CAR WAS TAKEN IN FOR SERVICE, BUT NO ROOT-CAUSES WERE FOUND FOR THE ISSUE. AFTER THE CAR HAD THE BATTERY DISCHARGED AN RECHARGED THE ISSUE SIMPLY WENT AWAY. ON 6/12/11 THE CAR WAS INVOLVED IN AN ACCIDENT WHERE THE CAR ACCELERATED UNCONTROLLABLY WHILE ATTEMPTING TO PARK, BRAKES WEREN'T FUNCTIONAL AND IT JUMPED A CURB A AND RAN THROUGH A FENCE BEFORE FINALLY COMING TO A STOP. THE AIRBAG ALSO DIDN'T DEPLOY, WE FEEL IT SHOULD HAVE DUE TO THE NATURE OF THE ACCIDENT. WE FEEL THESE COULD BE ALL RELATED A MANUFACTURER DEFECT THAT'S AN UNDERLYING ELECTRONICS ISSUE. *TR
NHTSA ODI 10406234
Jun 9, 2011BrakesCrash
MY DAUGHTER DROVE ON FREEWAY 60 AND NEEDED TO CHANGE LANE TO FREEWAY 57. WHILE SHE CHANGED LANES, SHE FOUND THE TRAFFIC ON FREEWAY 57 STARTED TO SLOW DOWN. SO, SHE STARTED TO BRAKE, BUT FOR SOME ODD REASON THE BRAKE DID NOT WORK PROPERLY. THE CAR DID NOT SLOW DOWN WELL ENOUGH, SO SHE STARTED TO BRAKE HARDER, AND SUDDENLY SHE HEARD A VERY LOUD BUMPING NOISE. SHE THOUGHT SOME PARTS OF CAR HIT THE GROUND. SO SHE DECIDED TO PULL THE EMERGENCY BRAKE, BUT BY THE TIME I PULLED IT UP, SHE WAS NOT ABLE TO MAKE A STOP IMMEDIATELY AND HIT THE CAR IN FRONT OF HER. CLAIM NUMBER: [XXX] MY CAR IS CURRENTLY LOCATED AT SK AUTO BODY IN ROWLAND HEIGHTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
NHTSA ODI 10405687
Jun 9, 2011Tires
WHILE DRIVING AT FREEWAY SPEED IN A 6 MONTH OLD VEHICLE WITH 5500 MILES, A LOUD CLUNKING NOISE CAME FROM RT FRONT WHEEL AREA. ABS LIGHT ILLUMINATED. SLOWED DOWN TO PULL OVER AND NOISE STOPPED SHORTLY THEREAFTER. MOMENTS LATER TIRE PRESSURE MONITOR LIT UP. PULLED OVER AND SAW TIRE DEFLATED. CHANGED TIRE. DAMAGED TIRE DID NOT HAVE ANY VISIBLE DAMAGE OR PUNCTURES. AIR REMAINED IN TIRE BUT WAS REDUCED. TAKEN TO DEALER FOR INSPECTIONS AND THEY STATED THAT THE CORDS INSIDE THE TIRE WERE "SHREDDED/TORN". CONTACTING GOODYEAR TIRE NOW FOR INSPECTION AND RESOLUTION BUT I AM CONTENDING IT IS A DEFECT WITH THE TIRE ITSELF AND STRUCTURAL INTEGRITY OF IT. POSSIBLY A DANGEROUS SITUATION TO MYSELF AND OTHER DRIVERS AROUND ME. UNKNOWN IF OTHER DAMAGE TO VEHICLE UNTIL A NEW TIRE IS PUT ON TOMORROW. *TR
NHTSA ODI 10405768
Mar 14, 2011Visibility & wipers
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT STATED THAT WHILE ATTEMPTING TO USE THE REAR VIEW MIRROR, HE DISCOVERED A BLIND SPOT IMPAIRING HIS VIEW OF UP TO TWENTY FIVE FEET. THE DEALER AND MANUFACTURER ADVISED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE IT WAS DESIGNED IN THAT MANNER. THE CURRENT MILEAGE WAS 3,000 AND THE FAILURE MILEAGE WAS 300.
NHTSA ODI 10390144
Mar 12, 2011Engine & coolingFuel system
I PURCHASED NEW 2011 HONDA CIVIC LX SEDAN VEHICLE. THE VEHICLE'S CHECK ENGINE LIGHT CAME ON WHEN I DROVE IT OFF THE LOT. IT WAS ALLEGEDLY REPAIRED BY DEALER. HOWEVER, WITHIN 24 HOURS CHECK ENGINE LIGHT CAME ON AGAIN. THE VEHICLE HAS BEEN AT GREENWICH HONDA, MASON STREET, GREENWICH CT THREE TIMES ALREADY AND IT IS STILL NOT REPAIRED. IT APPEARS THAT VEHICLE HAS NEVER BEEN ENVIRONMENTAL COMPLIANT. THE ENGINE APPEARS TO RUN IRREGULARLY AT TIMES AND I AM AFRAID THAT IT MAY ACCELERATE OUT OF CONTROL. *TR
NHTSA ODI 10389935
Feb 1, 2011Visibility & wipers
TL*THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD PREVENTED THE SNOW TO BE REMOVED FROM THE SIDE OF THE WINDOW WITH EASE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE WINDSHIELD AND THEY SUGGESTED ADDING A TRIM TO THE SIDE OF THE WINDSHIELD. SNOW ACCUMULATION EFFECTED THE CONTACTS VISION WHILE DRIVING IN INCLEMENT WEATHER. THE FAILURE MILEAGE WAS 420.
NHTSA ODI 10379854
Jan 6, 2011AirbagsCrash1 injury
TL*THE CONTACT OWNS A 2011 HONDA CIVIC DX VP (NA). THE CONTACT STATED THAT WHILE AT A STANDSTILL, THE DRIVER WAS HIT ON THE DRIVER SIDE REAR. UPON IMPACT, THE REAR DOOR SIDE CURTAIN AIR BAG DEPLOYED AS WELL AS THE DRIVER FRONT AND DOOR AIR BAGS DEPLOYED FRACTURING HER RIBS. HE STATED THAT THE VEHICLE WAS DESIGNED SO THAT THE FRONTAL AIRBAGS SHOULD ONLY DEPLOY WHEN THERE WAS IMPACT TO THE FRONT OF THE VEHICLE ONLY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP TO BE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
NHTSA ODI 10375006