What 295 owners told NHTSA about the 2011 Honda Accord Hybrid

THE DRIVER SEAT CAUSE BACK PAIN, BACK INJURIES AND REQUIRE IBUPROFEN TO TOLERATE DRIVING THE CAR. SEVERAL OF HUNDREDS OF CONSUMER COMPLAINT TO HONDA AND EVEN THOUGH THE LOCAL DEALER ACKNOWLEDGE THE PROBLEM. HONDA IS REFUSING TO ACKNOWLEDGE THE DEFECTIVE SEAT THAT CAUSE BACK INJURIES AND REPLACE THE SEAT.

NHTSA ODI 10726471

THE DRIVERS SIDE SEAT IS VERY UNCOMFORTABLE DUE TO OVER PROTRUDING LUMBAR SUPPORT. TOOK CAR INTO DEALERSHIP TO ASK ABOUT ADJUSTING THE SUPPORT AND WAS TOLD THERE WAS NO WAY TO DO IT AND THIS IS MY ONLY OPTION. WAS TOLD THAT LUMBER ADJUSTMENT WAS AVAILABLE IN HIGHER TRIM MODEL. THIS SEEMS TO BE A VERY BASIC FUNCTION AND DON'T SEE WHY I WOULD NEED TO BUY A TOP OF THE LINE VEHICLE TO HAVE THE ADJUSTMENT AVAILABLE. IT IS SO BAD THAT IT IS ACTUALLY HURTING MY LOWER BACK WHEN I'M DRIVING FOR EXTENDED PERIODS OF TIME. *TR

NHTSA ODI 10471165

TL* THE CONTACT PREVIOUSLY OWNED A 2011 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT ANY SPEED, HE WOULD SUSTAIN INTENSE BACK PAIN AND NUMBNESS IN THE LEFT LEG WHICH WAS CONTRIBUTED TO THE DESIGN OF FRONT DRIVER'S SIDE SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE CONSTANT PROBLEM. THE CONTACT NO LONGER OWNS THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 45.

NHTSA ODI 10423872

I WANT TO MAKE YOU AWARE OF HOW NEW NTSA REGULATIONS FOR THE DESIGN OF HEAD RESTRAINTS HAVE INJURED ME PHYSICALLY AND FINANCIALLY. I TRADED IN A 2000 TOYOTA FOR A 2011 HONDA, ONLY TO FIND THAT THE HEAD RESTRAINT GAVE ME SEVERE NECK MUSCLE SPASMS. THE DEALER EXPLAINED THAT SINCE 2008, ALL NEW CARS MUST FOLLOW UPDATED NTHSA REGULATIONS IN HEAD RESTRAINTS. I WENT TO MANY DEALERSHIPS TO FIND A HEAD RESTRAIN THAT I COULD TOLERATE. ALL OF THEM HAD THE SAME PAIN-PRODUCING, FEDERALLY-MANDATED STYLE. FINALLY, AFTER MUCH SEARCHING, I FOUND A FORD SUV THAT HAD A MORE TOLERABLE HEAD RESTRAINT. I WAS VERY RELIEVED BECAUSE I WAS AFRAID THAT I WOULD HAVE TO BUY AN OLD USED CAR IN ORDER TO CONTINUE DRIVING. I HAVE MILD NECK ARTHRITIS, AND YOUR NEW STYLE OF HEAD RESTRAINTS CAUSED ME SUCH DISCOMFORT THAT I WAS WILLING TO SELL MY 5 DAY OLD HONDA ACCORD (WITH 225 MILES) AND LOSE THOUSANDS OF DOLLARS (DUE TO DEPRECIATION)! IN ADDITION, I WORRY THAT THE HEAD RESTRAINTS ARE HURTING OTHER PEOPLE. I AM A PHYSICIAN, AND I KNOW THAT CHRONIC REPETITIVE STRESS CAN SOMETIMES LEAD TO SEVERE INJURY. WITH SO MANY DEALERS AND CUSTOMERS COMPLAINING ABOUT THE NEW HEAD RESTRAINTS "NOT BEING COMFORTABLE," I SUSPECT THAT THE NEW RESTRAINTS ARE CAUSING NECK STRAIN TO MANY PEOPLE. I JUST HAPPEN TO BE MORE SUSCEPTIBLE BECAUSE OF MY NECK ARTHRITIS. PERHAPS YOU CAN USE ME AS A SENTINEL CHICKEN TO REALIZE THE PROBLEM THAT YOU HAVE CREATED. PLEASE CONSULT WITH YOUR ADVISING PHYSICIANS ABOUT WHETHER THE NTHSA COULD BE INADVERTENTLY CAUSING NECK STRAIN AND EVENTUAL NECK INJURY TO MILLIONS OF PEOPLE. I DON'T WANT THIS EXPERIENCE TO HAPPEN TO ANYONE ELSE. REGULATIONS SHOULD HELP NOT HURT. YOURS HAVE HURT ME PHYSICALLY AND FINANCIALLY. PLEASE ALLOW MANUFACTURERS TO REDESIGN THE HEAD RESTRAINTS SO THAT THEY ARE COMFORTABLE AS WELL AS SAFE, OR AT LEAST GIVE OPTIONS TO PEOPLE LIKE ME WITH MEDICAL PROBLEMS.

NHTSA ODI 10412488

SEATS IN 2011 ACCORD ARE EXTREMELY UNCOMFORTABLE RESULTING IN ME BEING DIAGNOSED WITH SCIATICA. HAVE HAD SEVERE LEG AND BACK PAIN SINCE PURCHASING THIS CAR IN MARCH AND AM OTHERWISE HEALTHY. HONDA DENIES ISSUE DESPITE HUNDREDS OF SIMILAR COMPLAINTS ONLINE. *TR

NHTSA ODI 10407274