Home · 2011 GMC Yukon Denali Xl · Complaints

What 399 owners told NHTSA about the 2011 GMC Yukon Denali Xl

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (399)Crash / fire / injury (8)Airbags (161)Body & structure (74)Engine (20)Electrical system (16)Transmission & drivetrain (13)Brakes (9)Fuel system (8)Speed control (7)Wheels (5)Electronic Stability Control (esc) (4)

Newest first · 399 complaints · page 9 of 16

Aug 9, 2017Engine

TL* THE CONTACT OWNS A 2011 GMC YUKON. WHILE DRIVING 55 MPH, THE ENGINE STALLED AND A LOUD POPPING AND KNOCKING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER, BUT WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIFTERS IN THE ENGINE WERE DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,199.

NHTSA ODI 11013966

Aug 7, 2017Airbags

MY GMC DENALI 2011 DASHBOARD SUDDENLY CRACKED IN TWO PLACES -THEY ARE CLEARLY STRESS CRACKS WITH NO SUPPORT UNDERNEATH. ONE CRACK IS ON THE CORNER OF THE PASSENGER AIR BAG, OTHER ABOVE STEERING WHEEL. SHOULD THE PASS AIRBAG DEPLOY, I'M NOT SURE IF IT WOULD WORK PROPERLY. THERE ARE HUNDREDS OF IDENTICAL SITUATIONS WITH THESE MODELS IN PARTICULAR. GMC OFFERS NO COMPENSATION BECAUSE THERE ARE 100S OF COMPLAINTS OUT THERE REGARDING THIS ISSUE, MAYBE MORE. WEBSITES ARE ORGANIZED FOR GMC CRACKED DASHBOARDS! THIS VEHICLE HAS NO ACCIDENT HISTORY. IT CRACKED RANDOMLY. THE DASH NEEDS TO BE REPLACED BECAUSE THE CRACKS ARE GROWING WITH THE VIBRATION OF THE CAR WHILE IN MOTION. THANK YOU

NHTSA ODI 11013571

Aug 4, 2017

DASH IS CRACKED ON ALL 3 OF MY GM VEHICLES MADE IN 2011

NHTSA ODI 11012760

Aug 4, 2017

ALL 3 OF MY GM VEHICLES HAVE CRACKS IN THE DASHES. ALL THREE IN THE SAME LOCATION OF THE UPPER RIGHT PANEL AND THEN IN OTHER PLACES.

NHTSA ODI 11012764

Jul 26, 2017Airbags

DASH IS CRACKED NEAR PASSENGER AIR BAG AND OBOVE INSTRUMENT CLUSTER. THIS DASH HAS ALREADY BEEN REPLACED ONE TIME BY GM FOR THE SAME PROBLEM.

NHTSA ODI 11010680

Jul 17, 2017AirbagsBody & structure

THERE IS A LARGE CRACK IN THE DASHBOARD. THE CRACK IS LOCATED OVER THE AREA OVER THE DRIVER'S AIR BAG WHICH IS A SAFETY CONCERN. IF THE AIR BAG WOULD DEPLOY, BROKEN PIECES OF PLASTIC COULD HARM THE DRIVER AS THE SAFETY FEATURES ARE WEAKENED. CRACK OCCURRED WHEN VEHICLE WAS PARKED IN A GARAGE. NO ONE , NOTHING CAUSED THE DASHBOARD TO CRACK, IT IS A DEFECT.

NHTSA ODI 11005909

Jul 16, 2017

MY DASHBOARD IS CRACKED ON THE DRIVER SIDE. THIS HAPPENED RECENTLY, ALTHOUGH THERE IS EVIDENCE OF A REPAIR OF ANOTHER CRACK BY THE PASSENGER AIRBAG BEFORE I BOUGHT IT.

NHTSA ODI 11005566

Jul 16, 2017Airbags

I HAVE A 2011 YUKON DENALI AND THE DASH HAS CRACKED AND I AM WORRIED ABOUT THE AIR BAGS. I AM NOT SURE WHY OR HOW THIS HAPPENED, BUT IT HAS HAPPENED TO OVER 6000 VEHICLES (PLEASE SEE FACEBOOK PAGE - 07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS) AND GMC IS NOT STANDING BEHIND THIS PROBLEM.

NHTSA ODI 11005608

Jul 11, 2017Body & structure

MY 2011 GMC YUKON XL DENALI, DASHBOARD HAS CRACKED OUT OF NOWHERE I GOT IN IT ONE DAY AND IT WAS THERE I NOTICED IT, UP THE DRIVER SIDE HUMP ON THE DASHBOARD, AND BESIDE THE PASSENGER AIRBAG, THIS IS A SAFETY HAZARD WHAT IF I GET INTO A WRECK PIECES OF DASHBOARD WOULD GO FLYING EVERYWHERE, I HAVE EVEN CONTACTED GMC ABOUT THIS ISSUE AND THEY DON'T CARE, I HAVE ATTEMPTED TO GLUE THE DASH BACK TOGETHER BUT IT'S STILL SPREADING, THE MORE I DRIVE THE VEHICLE THE MORE IT SPREADS.

NHTSA ODI 11004343

Jul 11, 2017AirbagsBody & structure

CRACKED DASH ON MY 2011 YUKON. WHEN I PAID ALMOST $50,000 FOR A NEW VEHICLE I EXPECT IT TO LAST LONGER THAN 70,000 MILES BEFORE IT STARTS BREAKING. MY DASH IS CRACKING IN THE SAME PLACE AS THE REST OF THE WORLD. IT IS ONLY A MATTER OF TIME WHEN MY AIR BAG IS GOING TO EXPLODE BECAUSE OF THE DASH AND ONE OF MY CHILDREN WILL BE INJURED. IS THAT WHAT IT'S GOING TO TAKE?

NHTSA ODI 11004385

Jul 5, 2017

THE DASHBOARD HAS A LONG HORIZONTAL CRACK ACROSS THE MIDDLE. IF THE AIRBAG WAS DEPLOY, IT WOULD SEND SHARP SHARDS SPEEDING ACROSS THE INTERIOR OF THE CABIN. NOTE: I HAD TO FILL IN A DATE BELOW ABOUT WHEN THE INCIDENT HAPPENED -- I'M NOT SURE OF THE EXACT DATE. AS SUCH, I FILLED IN 1/1/16). THE ACTUAL DATE WAS A FEW WEEKS OR DAYS BEFORE I WENT TO CARL BLACK DEALERSHIP TO SEE IF THEY WOULD REPLACE IT FOR FREE.

NHTSA ODI 11003080

Jul 1, 2017Airbags

MY DASHBOARD HAS SEVERAL CRACKS ACROSS ON BOTH SIDES. HOPE THIS NOT AFFECT AIRBAG SAFETY. RIDING DOWN ROAD WHEN NOTICED THE CRACK; SEEMS TO BE WORSE OR INCREASING IN SIZE.

NHTSA ODI 11002657

Jun 27, 2017Airbags

OUR YUKON HAS A CRACK ON THE CORNER OF THE PASSENGER SIDE AIRBAG, AND ALSO A VERY LARGE CRACK ON THE INSTRUMENT PANEL HUMP OF THE DASH. THIS CRACK CONTINUES TO LENGTHEN DAILY. WE HAVE REAL FEARS OF THE PLASTIC BREAKING APART INTO SHARP SHARDS IN THE CASE OF AN ACCIDENT. I WORRY ABOUT MY TEENAGERS RIDING IN THE FRONT SEAT AS I DON'T WANT THEM INJURED. ADDITIONALLY WE HAVE CONCERNS ABOUT THE CRACK NEAR THE AIRBAG BREAKING THE DASH INTO PIECES IF THE AIRBAG INFLATES. WE RECEIVED THE TAKATA AIRBAG RECALL OVER A YEAR AGO, AND ARE STILL WAITING FOR REPLACEMENT. WE ARE MEMBERS OF A FACEBOOK GROUP WITH 6,200+ MEMBERS, ALL WITH CRACKS IN GM VEHICLES IN THE EXACT LOCATION. GM DENIES THAT THIS IS A DEFECTIVE PART AND TRIES TO BLAME THE ISSUE ON CAR BEING IN THE HOT SUN, USE OF ARMOR ALL, ETC... BUT IT SEEMS TO ME IF EVERYONE HAS THE EXACT SAME ISSUE, IT'S A MANUFACTURING DEFECT. WE ALSO OWN A 2008 GMC YUKON DENALI XL WITH AN IDENTICAL CRACK AT THE AIRBAG CORNER.

NHTSA ODI 11001574

Jun 20, 2017Airbags

MY YUKON DASH IS CRACKED IN 2 PLACES. THE DASH IS FLAPPING DUE TO THE WEIGHT OF THE SPEAKER. I AM CONCERNED ABOUT HAVING AN ACCIDENT AND THE AIRBAGS DEPLOYING AND SENDING SHARDS OF PLASTIC EVERYWHERE. I HAVE YOUNG GRANDCHILDREN. THIS IS NOT A CHEAP VEHICLE. WE BOUGHT THE BEST. I AM SHOCKED THIS IS NOT A RECALL. I AM VERY CONCERNED.

NHTSA ODI 11000248

Jun 20, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GUNN BUICK/GMC IN SELMA, TEXAS) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11000285

Jun 15, 2017Body & structure

MY DASHBOARD BEGAN TO CRACK AROUND THE PASSENGER AIRBAG. THE CRACKING WAS UNPROVOKED. THE CAR IS CLEAN, AND ONLY HAS 66K MILES ON IT. IN ADDITION, ONE OF THE CLIPS RECEPTICALS ON THE DASHBOARD THAT THE UPPER TRIM PANEL CONNECTS TO BROKE (IN THE CENTER PART OF THE DASHBOARD). NO IN ADDITION TO THE LARGE CRACK, THE DASH BOARD NOW RATTLES. I DO NOT HAVE PICTURES HANDY DURING THE TIME OF THIS SUBMITTER BUT I CAN PROVIDE THEM. 100'S OF OTHER HAVE ALSO HAD THIS PROBLEM, THERE ARE FACEBOOK PAGES AND VARIOUS PERTITIONS.

NHTSA ODI 10995285

Jun 15, 2017

THERE IS A DEFINITIVE, UNPROVOKED CRACK THAT APPEARED ON THE DASHBOARD OF MY 2011 YUKON DENALI WHEN IT WAS STATIONARY IN MY SECURE GARAGE. THE ENTIRE TOP PANEL NOW SHAKES AND VIBRATES AS A RESULT OF THIS CRACK. I TRAVEL WITH TWO SMALL CHILDREN WITH ME ON A DAILY BASIS, AND AM GROSSLY CONCERNED THAT AS THE CRACK CONTINUES TO GROW LARGER, SO DOES THE POSSIBILITY THAT SHOULD MY AIRBAGS DEPLOY IN THE CASE OF AN ACCIDENT, ONE OF MY SMALL CHILDREN OR MYSELF WILL BE FURTHER INJURED BY THE BROKEN PLASTIC ON THE DASHBOARD. IN MY OPINION, THIS IS INDEED A SAFETY ISSUE.

NHTSA ODI 10995386

Jun 14, 2017

THE VEHICLE WAS STATIONARY WHEN LARGE CRACK FIRST APPEARED IN THE DASHBOARD. THE CRACK ORIGINATED FROM THE FRONT WINDSHIELD A N RUNS TOWARD THE DRIVER SEAT. THE CRACK MAKES A Y SHAPE AS IT APPROACHES THE DRIVERS SEAT. THE DASH MAKES A VIBRATING/RATTLING NOISE FROM THE CRACKED AREA AND THE CRACK CONTINUES TO SLOWLY SPREAD.

NHTSA ODI 10995094

Jun 13, 2017

THERE IS A DEEP CRACK IN MY DASHBOARD OVER THE STEERING WHEEL AND A SLIGHT CRACK IN THE DASHBOARD NEAR THE AIRBAG BY THE PASSENGER SEAT. THE CRACK KEEPS SPREADING. MY DASHBOARD VIBRATES AND SHAKES WHEN I DRIVE.

NHTSA ODI 10994625

Jun 12, 2017

THE DASHBOARD HAS CRACKED ALL OVER. FLAPS AND MAKES HORRIBLE SOUNDS WHEN DRIVING. VERY DISTRACTING AND UGLY.

NHTSA ODI 10994359

Jun 11, 2017

I HAVE TWO CRACKS ON MY DASH ONE AT THE TOP LEFT OF PASSENGER SIDE AIR BAG IT IS ABOUT ONE INCH LONG. THIS PARTICULAR CRACK IS IN THE SAME LOCATION WHERE 6,000 MEMBERS ON A FACEBOOK PAGE HAVE THE EXACT SAME CRACK. THE OTHER CRACK IS IN THE CENTER OF THE DASH ON THE WINDSHIELD VENT. I AM WANTING A FORMAL INVESTIGATION FOR THIS ISSUE! WE DO NOT KNOW WHEN OR IF WE WILL EVER BE INVOLVED IN AN ACCIDENT, BUT THE CRACK NEAR THE AIRBAG IS A POTENTIAL HAZARD FOR PLASTIC SHARDS BLOWN OUT AS SHRAPNEL CAUSING MORE INJURY IN THE EVENT THE AIRBAG DEPLOYS.

NHTSA ODI 10994333

May 31, 2017

MULTIPLE CRACKS IN THE DASHBOARD.

NHTSA ODI 10992477

May 25, 2017

I AM HAVING CONCERNS INVOLVING CRACKS IN MY DASH. I AM AFRAID THAT IN A ACCIDENT THAT THAT SHARDS OF THE PLASTIC DASH WOULD ESSENTIALLY BE KNIVES STICKING UP THAT COULD RIP THROUGH A BODY IN THE CASE OF ME OR A PASSENGER BEING THROWN TOWARD THE DASH AREA. OR THAT IF THE AIR BAG DEPLOYED, CAUSING THE DASH TO PIERCE THE AIRBAG, CAUSING A CATASTROPHIC FAILURE OF THE AIRBAG OR DEPLOYING A SHARD OF PLASTIC TOWARD THE DRIVER OR ANY PASSENGER.

NHTSA ODI 10991686

May 25, 2017Airbags

THE DASH BOARD ON MY DENALI HAS CRACKED AND GOES DOWN INTO THE AIRBAG. I AM AFRAID IF THE AIRBAG WERE TO DEPLOY THE DASH WOULD FURTHER SHATTER AND CAUSE PARTS OF THE PLASTIC TO COME LOOSE FROM THE DASH CAUSING INJURY TO MYSELF OR ONE OF MY GRANDDAUGHTERS. I HAVE SPOKEN WITH SEVERAL PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THE DASH CRACKING. I FEEL LIKE THERE IS A PROBLEM WITH THE DASH BOARD AND SHOULD BE ADDRESSED BY GM. I WOULD THINK THERE WOULD BE A RECALL ON THIS PROBLEM BUT AS OF LATE THERE ISN'T ONE. WITH THE COST INVOLVED WITH THESE VEHICLES THERE SHOULDN'T BE A PROBLEM LIKE THIS. I CONTACTED GM BUT I WAS TOLD THEY SAW NO PROBLEM AND WOULD NOT FIX THE DASH BUT WOULD BE GLAD TO SET UP AN APPOINTMENT TO HAVE IT FIXED BUT THAT THE COST WOULD BE MINE. PLEASE CONSIDER LOOKING INTO THIS MATTER.

NHTSA ODI 10991678

May 25, 2017Body & structure

I HAVE TWO CRACKS ON MY DASH ONE AT THE PASSENGER SIDE AIR BAG IT IS ABOUT ONE INCH LONG.THE OTHER CRACKS IS MUCH LONGER.IF IS ON THE DRIVERS SIDE NEAR THE AREA THAT IS HUMPED UP AT THE STEERING WHEEL. WHEN I BOUGHT THIS CAR THE CRACKS WERE VERY SMALL THE ONE NEAR THE STEERING WHEEL JUST KEEPS GETTING BIGGER!

NHTSA ODI 10991725

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Working with the data? Download all 399 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 GMC Yukon Denali Xl verdict →