Home · 2011 GMC Yukon Denali Xl · Complaints

What 399 owners told NHTSA about the 2011 GMC Yukon Denali Xl

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (399)Crash / fire / injury (8)Airbags (161)Body & structure (74)Engine (20)Electrical system (16)Transmission & drivetrain (13)Brakes (9)Fuel system (8)Speed control (7)Wheels (5)Electronic Stability Control (esc) (4)

Newest first · 399 complaints · page 7 of 16

Jan 12, 2018Airbags

TAKATA RECALL AFTER RECEIVING A NOTICE REGARDING THE RECALL I CONTACTED A LOCAL GMC DEALER. I WAS TOLD THAT TAKATA HAS FILED CHAPTER 11 IN THE U.S. SO THE PARTS FOR THIS POTENTIALLY DEADLY AIRBAG RECALL ARE NOT AVAILABLE WHILE "THINGS GET SORTED OUT". THAT DOESN'T MAKE ME FEEL VERY COMFORTABLE AS THIS IS A VEHICLE DRIVEN BY ME OR MY WIFE WITH OUR 3 CHILDREN INSIDE.

NHTSA ODI 11062502

Jan 9, 2018Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MASTER BUICK GMC (3710 WASHINGTON RD, AUGUSTA, GA 30907) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11061393

Jan 7, 2018Airbags

TAKATA RECALL - WHEN CAN I GET MY AIRBAGS REPLACED? I KEEP ASKING THE DEALER AND THEY SAY REPLACEMENT AIRBAGS NOT AVAILABLE. THIS IS A MAJOR SAFETY CONCERN FOR ME.

NHTSA ODI 11060977

Jan 2, 2018Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT WAS INFORMED BY MICHAEL STEAD CADILLAC (2390 N, MAIN ST., WALNUT CREEK, CA) THAT THE INFLATORS WERE NOT FAULTY AND NO REPLACEMENT INFLATORS WOULD BE INSTALLED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE DEALER'S INFORMATION. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS IN MAY OF 2017. THE NHTSA CAMPAIGN INFORMATION WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11057972

Dec 31, 2017Body & structure

DASHBOARD HAS TWO CREAKS AT PASSAGE AIR BAG. VEHICLE ALSO HAS TAKATA RECALL WITH NO RESOLUTION. I AM CONCERNED DASH MAY INJURE PASSAGE IF AIR BAG INFLATES. YUKON ALWAYS GARAGED, MILEAGE 38,000.

NHTSA ODI 11057770

Dec 6, 2017

DASH BOARD UNEXPECTEDLY CRACKED AT THE EXACT SAME SPOTS ON THE DRIVER SIDE AND PASSENGER SIDE. THE LOCATION IS OVER THE AIRBAGS WHICH COULD POSSIBLY TURN THE DASH BOARD INTO SHRAPNEL IF MY FAMILY AND I WERE TO GET INTO AN ACCIDENT. GMC SAID THERE IS NO RECALL AND THAT THEY WILL NOT REPLACE IT.

NHTSA ODI 11052705

Nov 29, 2017Airbags

TAKATA RECALL I WAS NOTIFIED OF A RECALL ON MY AIRBAG IN MAY 2016. TO DATE I HAVE NOT BEEN NOTIFIED OF A "FIX" FOR THIS PROBLEM. I AM CONCERNED ABOUT MY SAFETY AND THAT OF MY FAMILY WHILE DRIVING THIS VEHICLE. IT'S WELL OVER A YEAR. THIS SHOULD HAVE BEEN REPAIRED/REPLACED.

NHTSA ODI 11051241

Nov 28, 2017

CRACKED DASHBOARD THAT MAY IMPACT AIRBAGS. THIS POSES A COMMUNITY HAZARD TO THOSE DRIVING.

NHTSA ODI 11051114

Nov 26, 2017Airbags

THE PLASTIC DASH IS CRACKED NEXT TO THE PASSENGER AIRBAG. ACCORDING TO THE INTERNET THERE ARE MANY AND GM WILL NOT RECALL THEM. DON'T KNOW WHAT WOULD HAPPEN TO THE PASSENGER IF THE AIRBAG DEPLOYED WITH THE PLASTIC DASH CRACKED AROUND IT.

NHTSA ODI 11048504

Nov 26, 2017Airbags

TAKATA RECALL -- COMPLAINT: GENERAL MOTORS HAS FAILED TO OFFER A SCHEDULE, PARTS AND A PROCEDURE TO REPAIR PASSENGER SIDE TAKATA AIR BAG PROBLEM AFTER 6 YEARS! PLEASE HELP?

NHTSA ODI 11048520

Nov 21, 2017Airbags

THE DASH IS CRACKING IN SEVERAL LOCATIONS. IT HAS A LARGE CRACK ABOVE THE INSTRUMENT CLUSTER AND ALSO AROUND THE PASSENGER AIRBAG.

NHTSA ODI 11047927

Nov 17, 2017Airbags

TAKATA RECALL. THE AIR BAGS IN THE VEHICLE ARE DANGEROUS AND GM STILL HAS NOT REPLACED THEM

NHTSA ODI 11047035

Nov 16, 2017

THE VEHICLE DASH BOARD HAS A CRACK RIGHT NEAR THE PASSENGER SIDE AIR BAG, ALSO A CRACK TOWARDS THE TOP OF THE STEERING WHEEL. THE CRACK APPEARS TO HAVE COMPROMISED THE DASHBOARD ALL THE WAY TO THE PASSENGER-SIDE AIRBAG.

NHTSA ODI 11046436

Nov 15, 2017Airbags

TAKATA RECALL SINCE 2016 BUT MANUFACTURE HAS REFUSE TO REPLACE THE AIR BAG. I HAVE CONTACTED THE AUTHORIZED GMC DEALER "THORSON BUICK & GMC" NUMBER OF TIME , HOWEVER THEY INDICATE MANUFACTURE DOES NOT HAVE THE REPLACEMENT.

NHTSA ODI 11046328

Nov 14, 2017

2011 GMC YUKON DENALI HAS 2 CRACKS ON THE DASHBOARD POSING A SAFETY CONCERN. ONE CRACK IS AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND THE OTHER IN FRONT OF THE STEERING WHEEL. THIS IS AN OBVIOUS DEFECT THAT HAS YET TO BE ADDRESSED BY THE NHTSA OR GMC. THE CONCERN IS AIRBAG DEPLOYMENT AND PIECES OF THE CRACKED DASH BECOMING PROJECTILES.

NHTSA ODI 11045903

Nov 10, 2017Airbags

TAKATA RECALL HAVE NOT GOTTEN THEM REPLACED AS OF NOV--CALLED TWICE

NHTSA ODI 11045096

Nov 10, 2017

THE DASHBOARD IS CRACKED AT THE CORNER OF THE PASSENGER SIDE AIRBAG. THIS CRACKED HAS APPEARED TO CAUSE THE MIDDLE SECTION OF THE DASH TO SAG. I'M AFRAID THAT IF THE AIRBAG IS DEPLOYED, THE CONDITION OF THE DASH WILL CAUSE UNNECESSARY INJURY. THIS EXACT PROBLEM SEEMS TO BE A COMMON ISSUE AMONG THIS MODEL.

NHTSA ODI 11045219

Nov 10, 2017Airbags

TAKATA RECALL - MANUFACTURER UNABLE TO REPLACE THE AIRBAG.

NHTSA ODI 11045231

Nov 6, 2017Airbags

"TAKATA RECALL" CONTACTED GM DEALER IN BATON ROUGE LOUISIANA AND WAS TOLD THERE ARE NO FIXES TO THIS RECALL. WHAT DO I NEED TO DO TO ENSURE MY EMPLOYEES SAFETY WHILE OPERATING THIS VEHICLE

NHTSA ODI 11043675

Nov 6, 2017

MY DASHBOARD CRACKED FOR THE SECOND TIME. I ALREADY REPLACED IT THE FIRST TIME IT CRACKED JANUARY 2015. IT HAS CRACKED FOR THE SECOND TIME. OBVIOUSLY THERE IS A DEFECT IN THIS PART FOR IT TO HAPPEN 2 TIMES SINCE 2011. I CAN NOT BRING MYSELF TO PAY FOR THIS AGAIN AS IT COST AROUND $1,000.

NHTSA ODI 11043730

Nov 5, 2017Airbags

TAKATA RECALL - PRODUCT NOT AVAILABLE. DASHBOARD CRACKING IN MULTIPLE PLACES AROUND AIRBAG WITH NORMAL USE AND SUN SHADE USED. GMC REFUSES TO REPAR.

NHTSA ODI 11043606

Nov 3, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARK CHRISTOPHER AUTO CENTER (2131 E CONVENTION CENTER WAY, ONTARIO, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11042959

Nov 2, 2017Airbags

TAKATA RECALL I RECEIVE A NOTICE STATING THAT TAKATA IS FILING CHAPTER 11 AND ON THE NOTICE IT TELLS ME TO CALL MY GM DEALER AND HAVE MY AIRBAGS REPLACED, AFTER CONTACTING MY SELLING DEALER ON 11/2/2017 I WAS TOLD THAT GM IS NOT ADDRESSING THE ISSUE TODAY AND THEY WILL NOTIFY ME WHEN THE MATTER IS SETTLED, I'AM GETTING TWO DIFFERENT STORIES, WHAT I S THE REAL STORY, PLEASE LET ME KNOW, THANK YOU

NHTSA ODI 11042678

Oct 31, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (JIM ELLIS CHEVROLET, 5900 PEACHTREE BLVD, ATLANTA, GA 30341) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11041777

Oct 30, 2017Airbags

I AM BEING TOLD THAT UNTIL GM FINDS A SOLUTION, THERE IS NOTHING I CAN DO. MY CLEAR CONCERN IS THAT I CARRY MY 3 CHILDREN IN THIS CAR. I BOUGHT A BIGGER VEHICLE FOR THE SAFETY OF MY FAMILY AND NOW I AM STUCK WITH A CAR WITH FAULTY AIRBAGS. I HOPE THAT GM DOES NOT WAIT UNTIL SOMEONE HAS A DEATH DUE TO FAULTY AIRBAGS, I CAN ASSURE YOU THAT IT WILL BE FAR MORE EXPENSE.

NHTSA ODI 11041130

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Working with the data? Download all 399 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 GMC Yukon Denali Xl verdict →