What 399 owners told NHTSA about the 2011 GMC Yukon Denali Xl

CRACK ON TOP OF DASH BY PASS. AIR BAG

NHTSA ODI 10818290

DASH IS CRACKED AT AIR BAG AND ABOVE SPEEDOMETER. CONCERNED ABOUT SAFETY OF PASSENGERS AND DECLINE IN VALUE OF VEHICLE

NHTSA ODI 10818334

LARGE CRACK IN DASH ABOVE THE INSTRUMENT CLUSTER. FAULTY PRODUCT AS IT HAS NO MECHANICAL PARTS.

NHTSA ODI 10818338

THE DASHBOARD HAS CRACKED AROUND THE PASSENGER AIRBAG OPENING. MY BELIEF IS IF THE VEHICLE ACTIVATES THE AIRBAG IN AN ACCIDENT, THE DASHBOARD MAY SPLIT INTO PIECES AND SEND THE PIECES INTO THE PASSENGERS.

NHTSA ODI 10818078

CRACKING OF THE DASHBOARD ABOVE THE INSTRUMENT CLUSTER, AND THE COMMON OCCURRENCE OF CRACKS AROUND THE PASSENGER AIRBAG IN THE GM FULL-SIZE TRUCKS AND SUVS CAUSES CONCERN OF POTENTIAL SHRAPNEL WITHIN THE PASSENGER CABIN IN THE EVENT OF AN AIRBAG DEPLOYMENT.

NHTSA ODI 10818133

DASH BOARD IS CRACKING.

NHTSA ODI 10818270

WHILE PARKED, A FULL-WIDTH CRACK FORMED IN THE AN APPROXIMATELY 1-INCH-WIDE SECTION OF THE DASHBOARD, IMMEDIATELY FORWARD OF THE FRONT PASSENGER AIRBAG COMPARTMENT. I AM CONCERNED THAT, IN THE EVENT OF AN AIRBAG DEPLOYMENT, THIS COMPROMISE IN DASHBOARD INTEGRITY WILL CREATE PROJECTILES WITHIN THE PASSENGER COMPARTMENT.

NHTSA ODI 10811853

THE DASHBOARD ABOVE THE INSTRUMENT PANEL HAS CRACKED. THIS SEEMS TO BE A COMMON PROBLEM AS RESEARCHED ON THE INTERNET. THERE LOOKS TO BE A HAIR LINE CRACK AROUND THE PASSENGER AIR BAG. THE CONCERN IS WHEN AIR BAG GOES OFF DOES THIS THROW SHARDS OF PLASTIC INTO THE AIR? THIS HAPPENED WHEN THE VEHICLE WAS STATIONARY

NHTSA ODI 10809181

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD HAD A LARGE CRACK AND A HAIRLINE CRACK WHERE THE AIR BAG WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA ODI 10809254

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD HAD FRACTURES OVER THE PASSENGER SIDE AIR BAG HOUSING. THE CONTACT ALSO STATED THAT THE CENTER OF THE DASHBOARD HAD FRACTURES AND SEPARATED NEAR THE DEFROSTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.

NHTSA ODI 10789330

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. WHILE DRIVING APPROXIMATELY 55 MPH, THE DASHBOARD CRACKED ON THE PASSENGER SIDE AND EXPOSED THE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 10788012

THE NHTSA WEBSITE SHOWS THAT FOR OUR VIN CAMPAIGN 14V827000 CALLS FOR ITS IGNITION SWITCH TO BE INSPECTED AND POSSIBLY REPLACED. PITRE GMC IN ALBUQUERQUE SAYS THAT THEIR INTERNAL LIST (VIS?) DOES NOT INCLUDE THIS RECALL, SO THEY WILL NOT DO THE INSPECTION. I HAVE HAD NO SYMPTOMS OF A PROBLEM. I JUST WANT TO PREVENT A POSSIBLE FUTURE SAFETY ISSUE. IS THE NHTSA DATABASE OR THE GM DATABASE CORRECT? WHAT CAN BE DONE TO FIX THE ONE THAT IS WRONG? I NOTICED THE DISCREPENCY ON 10/29/15.

NHTSA ODI 10787847

MY 4 YEAR OLD CAR STARTED WITH A SMALL CRACK IN THE DASH AND IS NOT EXTENDING AND THERE ARE SEVERAL CRACKS OVER INSTRUMENT PANEL. AFTER FINDING THIS IS A COMMON PROBLEM CONTACTED GM WHO GAVE ME A TOKEN 10% DISCOUNT ON THE 1200$ QUOTE.

NHTSA ODI 10786368

BOTH THE DRIVER SIDE AND FRONT PASSENGER SIDE EXTERIOR DOOR HANDLES SEPARATED FROM THE DOOR PANEL, COMPROMISING THE PROTECTION OF THE VEHICLE AND THE ABILITY TO ENTER AND EXIT THE VEHICLE PROPERLY.

NHTSA ODI 10785164

THE TOP OF THE DASH HAS TWO CRACKS, ONE BEHIND THE GAUGE CLUSTER AND ONE BY THE AIRBAG DOOR. THIS IS BECOMING MORE AND MORE COMMON ON THE TAHOE, YUKON, ESCALADE AND ASSORTED GM TRUCKS IN THE 2007-2011 RANGE. IN SOME CASES, THE CRACKS HAVE GOTTEN QUITE LARGE AND JAGGED TO THE POINT THAT PIECES OF THE DASH ARE LOOSE AND COULD BECOME PROJECTILES OR AFFECT THE AIRBAG IN THE EVENT OF A CRASH. GM IS SO FAR UNWILLING TO ASSIST IF PEOPLE MAKE A COMPLAINT TO THEM, ALTHOUGH SOME PEOPLE HAVE GOTTEN GM TO PAY FOR HALF OR MORE FOR A REPLACEMENT DASH IF THEY ARE PUSHED HARD ENOUGH. HOWEVER, THERE ARE NOW REPORTS THAT THE REPLACEMENT DASHES ARE CRACKING. AND IT HAS BEEN SHOWN THAT THE CRACKS ARE NOT DUE TO CHEMICALS OR EXTREME WEATHER.

NHTSA ODI 10762430

OBJECTIVE: CRACKED ON DASHBOARD (PASSENGER SIDE) NEAR AIRBAG. DASHBOARD IS NOT SECURELY ATTACHED. RATTLES CONSISTENTLY WHILE DRIVING ON A SMOOTH ROAD, RATTLING INCREASES ALONG WITH A VISUAL SHAKING OF DASHBOARD IF DRIVING ON AN UNSMOOTH ROAD. SUBJECTIVE: CONCERNS OVER POTENTIAL BODILY HARM IF AIRBAG WERE TO BE DEPLOYED IN CASE OF AN ACCIDENT. POSSIBLE THAT PIECES OF THE DASHBOARD MAY BREAK OFF AND BE PROJECTED TOWARDS PASSENGER(S).

NHTSA ODI 10760853

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI XL. WHILE DRIVING APPROXIMATELY 40 MPH, THE DASHBOARD STARTED TO SHAKE VIOLENTLY. THE CONTACT OBSERVED THAT THERE WAS A HUGE CRACK ON THE DASHBOARD NEAR THE FRONT PASSENGER SIDE AIR BAG AND THE DRIVER SIDE BEHIND THE STEERING WHEEL. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ODI 10750127

I HAVE A CRACK IN MY DASH CONNECTING TO THE PASSEGER SIDE AIRBAG. THIS IS A HUGE SAFETY CONCERN. GM IS NOT WILLING TO FIX THIS PROBLEM OR ISSUE A RECALL WHEN IT IS CLEARLY A MANUFACTURES DEFECT. THEY APPARENTLY DONT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. THEY HAVE HAD MANY COMPLAINTS AND STILL IGNORE THIS PROBLEM. HOPEFULLY NO ONE WILL HAVE TO BE HURT FOR GM TO FIX THIS PROBLEM. BUT IF ITS MY CAR THAT SOMEONE GETS HURT IN, THEY WILL HAVE A LAWSUIT ON THEIR HANDS!! UPDATED 09/10/15*LJ UPDATED 12/06/2017*CN

NHTSA ODI 10743309

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT NOTICED A CRACK ON THE DASHBOARD ABOVE THE INSTRUMENT PANEL ON THE DRIVER SIDE. WHILE DRIVING APPROXIMATELY 50 MPH OVER A BUMP IN THE ROAD, THE DASHBOARD BOUNCED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. MA 09/3/15 UPDATED 11/01/2017*CN

NHTSA ODI 10730953

THE DASHBOARD HAS CRACKED AROUND THE PASSENGER AIRBAG OPENING. MY BELIEF IS IF THE VEHICLE ACTIVATES THE AIRBAG IN AN ACCIDENT, THE DASHBOARD MAY SPLIT INTO PIECES AND SEND THE PIECES INTO THE PASSENGERS. I HAVE FOUND HUNDREDS OF COMPLAINTS ABOUT THIS FLAW ON THE INTERNET.

NHTSA ODI 10722778

I HAVE A 2011 YUKON HYBRID 2WD. ON AUGUST 234D, 2014 MY (XXX) YEAR OLD SON AND I WERE RUNNING ERRANDS WHILE EN ROUTE TO HIS BIRTHDAY PARTY. AT OUR FIRST DESTINATION HE NOTICED SOME FLUID LEAKING FROM UNDER THE YUKON AND SAID HE HEARD A HISSING SOUND. I THOUGHT IT WAS JUST CONDENSATION AND CONTINUED ON. WHEN EXITING THE VEHICLE AT OUR SECOND DESTINATION I NOTICED A LOT OF FLUID TRAILING WHERE I HAD JUST DRIVEN THE YUKON. UPON EXITING THE PARKING LOT THE BRAKES TURNED TO MUSH (THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO RESISTANCE) AND I HAD NO BRAKING CAPABILITIES. I PULLED OFF INTO A PARKING SPACE AND PUT THE CAR IN PARK. WHEN IT WAS TAKEN TO GMC ,THE MECHANIC FOUND THE BRAKE LINE TO BE BROKEN AND WE HAD TO COVER THE FULL COST FOR THE REPAIR. ON MAY 29TH 2015 A SIMILAR INCIDENT OCCURRED. I WAS DRIVING THE YUKON TO DROP MY CHILDREN OFF AT SCHOOL AND UPON APPROACHING THE DROP-OFF ZONE I PUSHED ON THE BRAKE TO SLOW DOWN AND I LOST ALL BRAKING CAPABILITIES AS THE BRAKE PEDAL WENT TO THE FLOOR WITH NO RESISTANCE. THE STABILITRACK MAINTENANCE LIGHT CAME ON AFTER. IN BOTH INCIDENTS, THERE WAS NO WARNING. I NO LONGER WANT TO BE AN OWNER OF A GMC YUKON AS I FEAR FOR THE LIVES OF MY CHILDREN WHEN THEY ARE IN THE VEHICLE.PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 10722326

GMC 2011 YUKON CRACKED DASH OVER STEERING COLUMN. WAS NOT DRIVING WHEN THIS HAPPENED. THE CRACK HAS SLOWLY GROWN UP THE DASH. *TR

NHTSA ODI 10714089

THE DASH OF MY YUKON XL 2011 IS CRACKING. THIS IS A KNOWN PROBLEM AND GMC IS NOT DOING ANYTHING ABOUT IT. ALSO, THE BUTTONS ON THE A/C ARE WEARING OFF. I THINK FOR WHAT WE PAY FOR THE VEHICLES WE SHOULD HAVE BETTER QUALITY. I HAVE 2 SISTERS THAT ALSO DRIVE THE SAME VEHICLE AND BOTH OF THEIR DASHES ARE CRACKED ALSO. GMC WANTS US TO PAY TO HAVE THEM REPLACED. THIS NEEDS TO BE A RECALL. *TR

NHTSA ODI 10701720

2011 GMC YUKON. CONSUMER HAS ATTEMPTED TO GET VEHICLE FIXED. *TA THE CONSUMER STATED THE SAFETY ISSUE IS CREATED WHEN AN UNKNOWN ELECTRICAL PROBLEM IN THE VEHICLE RESULTS IN THE ANTI-THEFT FUSE BLOWING THUS CAUSING THE VEHICLE TO STALL WHILE DRIVING. WHEN THE VEHICLE STALLS, THE POWER STEERING IS ALSO DISABLED MAKING THE VEHICLE IMPOSSIBLE TO STEER. THE DEALER INDICATED THE CAUSE WAS LIKELY DUE TO AN ELECTRICAL SHORT BUT COULDN'T FIND THE EXACT CAUSE. THE DEALER RECOMMENDED REPLACING THE BATTERY AND IGNITION SWITCH AND ADDING SOME TEMPORARY BYPASS CIRCUITS. *JB

NHTSA ODI 10667968

TL* THE CONTACT OWNS A 2011 GMC YUKON. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED AND A LOUD ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 185,000.

NHTSA ODI 10679948