What 399 owners told NHTSA about the 2011 GMC Yukon Denali Xl 1500

DASHBOARD CRACKED TOP LEFT OF PASSENGER SIDE AIRBAG AND ON RIGHT SIDE OF HUMP OVER STEERING WHEEL. I TOOK TO DEALERSHIP, THEY SAID NO RECALL, I CALLED GMC AND TOLD THEM IT WAS A SERIOUS SAFETY ISSUE AS ITS SEEMS LIKE THE DASHBOARD IS GOING TO FALL INTO THE STEERING COLUMN AND EVEN MAKE THE AIR BAG NOT FUNCTION PROPERLY. THEY SAID I AM OUTSIDE OF WARRANTY (AND SAID THEY HAVE HAD TONS OF PROBLEMS WITH THIS ISSUE) . VEHICLE IS WELL MAINTAINED AND ONLY 53K MILES.

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TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED IN FRONT OF THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. UPDATED 08/30/16*LJ THE CONSUMER STATED THERE WAS A TRIANGULAR CRACK GOING THROUGH THE DASH. THE CONSUMER WAS INFORMED IT WAS A DESIGN FLAW, OR STRESS POINT AND IT WOULD COST @ 1200 TO FIX. UPDATED 10/26/16.*JB

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"TAKATA RECALL" CRACKS ON THE FRONT DASHBOARD ON THE RIGHT AND LEFT. COULD CAUSE SAFETY ISSUES WHEN AIRBAGS DEPLOY.

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TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED APPROXIMATELY EIGHT INCHES ABOVE THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

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AT ABOUT 3 YEARS OF AGE THE DASHBOARD BEGAN TO CRACK. IT MEANDERED THROUGH THE DASHBOARD AND SOON WILL BE EFFECTIVELY SPLITTING THE DASHBOARD IN HALF WITH A THOROUGH CRACK. THE CAR IS NOW 5 YEARS OLD.

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THE DASHBOARD IS CRACKING ON BOTH THE DRIVER AND PASSENGER SIDE. THE CRACK IN THE PASSENGER SIDE GOES RIGHT TO WHERE THE AIRBAG IS.

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THE DASHBOARD HAS PROGRESSIVELY BEING CRACKING FOR OVER A YEAR. IT HAS NOW BECOME VERY BAD IN TWO AREAS. ABOVE THE AIRBAG ON THE PASSENGERS SIDE AND ALL AROUND THE HOUSING ABOVE THE ODOMETERS THERE ARE SEVERAL LONG CRACKS. I AM VERY CONCERNED THAT THE SPREADING RATE WILL INCREASE WITH PIECES POSSIBLY CREAKING OFF AND SHOULD AN ACCIDENT OCCUR THAT SHARD'S OF PLASTIC COULD INJURY PASSENGERS OR MY CHILDREN. I HAVE CONTACT GMC AND THEY HAVE TOLD ME THAT THEY DO NOT SEE ANY PROBLEM AND THAT THEY WOULD NOT ADDRESS THIS SITUATION. AFTER REVIEWING THE INTERNET THOROUGHLY IT IS VERY APPARENT THAT THERE IS A DEFECT PROBLEM AND THEY DO NOT WISH TO ADDRESS. I AM MORE THAN DISAPPOINTED THAT GMC DO NOT TAKE THIS MATTER SERIOUSLY.

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DASH BOARD IS CRACKING.

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TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD HAD A LARGE CRACK AND A HAIRLINE CRACK WHERE THE AIR BAG WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

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TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD HAD FRACTURES OVER THE PASSENGER SIDE AIR BAG HOUSING. THE CONTACT ALSO STATED THAT THE CENTER OF THE DASHBOARD HAD FRACTURES AND SEPARATED NEAR THE DEFROSTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.

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TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. WHILE DRIVING APPROXIMATELY 55 MPH, THE DASHBOARD CRACKED ON THE PASSENGER SIDE AND EXPOSED THE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

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BOTH THE DRIVER SIDE AND FRONT PASSENGER SIDE EXTERIOR DOOR HANDLES SEPARATED FROM THE DOOR PANEL, COMPROMISING THE PROTECTION OF THE VEHICLE AND THE ABILITY TO ENTER AND EXIT THE VEHICLE PROPERLY.

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TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI XL. WHILE DRIVING APPROXIMATELY 40 MPH, THE DASHBOARD STARTED TO SHAKE VIOLENTLY. THE CONTACT OBSERVED THAT THERE WAS A HUGE CRACK ON THE DASHBOARD NEAR THE FRONT PASSENGER SIDE AIR BAG AND THE DRIVER SIDE BEHIND THE STEERING WHEEL. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

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TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT NOTICED A CRACK ON THE DASHBOARD ABOVE THE INSTRUMENT PANEL ON THE DRIVER SIDE. WHILE DRIVING APPROXIMATELY 50 MPH OVER A BUMP IN THE ROAD, THE DASHBOARD BOUNCED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. MA 09/3/15 UPDATED 11/01/2017*CN

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GMC 2011 YUKON CRACKED DASH OVER STEERING COLUMN. WAS NOT DRIVING WHEN THIS HAPPENED. THE CRACK HAS SLOWLY GROWN UP THE DASH. *TR

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THE DASH OF MY YUKON XL 2011 IS CRACKING. THIS IS A KNOWN PROBLEM AND GMC IS NOT DOING ANYTHING ABOUT IT. ALSO, THE BUTTONS ON THE A/C ARE WEARING OFF. I THINK FOR WHAT WE PAY FOR THE VEHICLES WE SHOULD HAVE BETTER QUALITY. I HAVE 2 SISTERS THAT ALSO DRIVE THE SAME VEHICLE AND BOTH OF THEIR DASHES ARE CRACKED ALSO. GMC WANTS US TO PAY TO HAVE THEM REPLACED. THIS NEEDS TO BE A RECALL. *TR

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MY DASHBOARD IS SEVERELY CRACKED AROUND THE PASSENGER SIDE AIRBAG AND CLUSTER, WHICH A MAY CAUSE MALFUNCTIONING OF THE AIR-BAG. I HAVE DONE NUMEROUS SEARCHES ON THE INTERNET AND I AM SEEING THIS SAME COMPLAINT OVER AND OVER. I AM VERY CURIOUS WITH IT HAPPENING SO MUCH WHY THIS HAS NOT BEEN RECALLED AND GMC TAKEN CARE OF THIS PROBLEM. I AM EXTREMELY WORRIED ABOUT SAFETY AND THE HIGH COST OF REPAIRING THIS MYSELF, BUT I KNOW IT NEEDS TO BE TAKEN CARE OF. I'VE OWNED GMC VEHICLES FOREVER AND HAVE BEEN VERY HAPPY, UP UNTIL THIS POINT. I THINK THE COMPANY NEEDS TO ADDRESS THIS PROBLEM, AND QUICKLY. *TR

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MY 2011 GMC YUKON DENALI THE DASHBOARD HAS CRACKED DIRECTLY OVER THE INSTRUMENT CLUSTER ON THE DRIVER SIDE. THIS IS THE SAME ISSUE THOUSANDS OF OTHER OWNERS OF TAHOE'S, YUKONS, AND ESCALADE'S ARE HAVING. D ' LITERALLY CRACKED DOWN THE MIDDLE OVER THE INSTRUMENT CLUSTER BY NO FAULT OF MY OWN. I DID NOT MISS USE NOR BANG THE DASHBOARD IT IS A VERY COMMON PROBLEM THAT IS HAPPENED TO THOUSANDS OF OTHER PEOPLE. I JUST HAD TO PAY ALMOST $400 TO THE DEALER TO HAVE IT REPLACED. THIS IS A $60,000 VEHICLE I PURCHASED JUST A FEW SHORT YEARS AGO. THIS SHOULD NOT BE HAPPENING AND SHOULD BE A RECALL IF IT'S WIDELY AFFECTED THOUSANDS OF OTHER OWNERS. *TR

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AS I WAS DRIVING I NOTICED IN THE REFLECTION OF MY WINDSHIELD A CRACK IN THE DASHBOARD. UPON FURTHER INSPECTION I SAW THAT THERE WAS A CRACK THAT RAN FROM THE VENT ON THE DASHBOARD UP TOWARD THE STEERING WHEEL. THIS IS CLEARLY A MANUFACTURING DEFECT AS THIS VEHICLE IS ONLY THREE YEARS OLD, GOOD CONDITION, WITH 31000 MILES ON IT. IT IS MY CONCERN THAT THIS CRACK AS OTHERS UNLESS FIXED WILL CONTINUE TO SPREAD AND BECOME A LARGER SAFETY CONCERN FOR ME AND MY FAMILY. *TR

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TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED LARGE CRACKS THAT EXPOSED THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

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THE VEHICLE'S DASHBOARD NEAR THE PASSENGER AIRBAG CRACKED AND THEN CREATED A HOLE WITH NO PHYSICAL DAMAGE TO IT BEING DONE. THERE HAVE BEEN SEVERAL OTHER REPORTS OF THIS HAPPENING TO SIMILAR VEHICLES BY OTHER CUSTOMERS. THIS IS ESPECIALLY DANGEROUS AS IT LEAVES SHARP ANGLES AND COULD SERIOUSLY INJURE A PASSENGER IF THE AIRBAG SHOULD DEPLOY. THERE IS A SERIOUS FLAW IN THE DASHBOARD THAT WARRANTS IMMEDIATE FIXES BY GMC. *TR

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LEFT A PARKING LOT AND HEARD A LOUD POP, THE DASHBOARD ABOVE THE STEERING WHEEL CRACKED! *TR

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DASHBOARD SEVERELY CRACKED AROUND AIRBAG AND CLUSTER, AND MAY CAUSE MALFUNCTIONING OF AIR-BAG. ALSO,THERE ARE COUNTLESS COMPLAINTS REPORTED FOR SAME PROBLEM, DASHBOARD CRACKS, IN INTERNET AND MOST OF THEM WORRIED ABOUT THE SAFETY AND HIGH COST REPLACEMENT. *TR

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PRESSED TAILGATE BUTTON TO OPEN AND AS OPENING TAILGATE FELL ONTO CHILD REMOVING A BAG FROM TAILGATE. MOTOR FOR THE TAILGATE ATTEMPTED TO REOPEN TAILGATE AND TAILGATE FELL AGAIN ON CHILD. PASSERBY AND PARENT HELD TAILGATE OPEN TO REMOVE CHILD. BROUGHT TO DEALERSHIP THEY WERE ABLE TO RECREATE AND REPAIR. FAILED LIFT PISTONS. THE ARE NO PHYSICAL INDICATORS, ELECTRONIC, ILLUMINATED OR AUDIO WARNING OF THIS POSSIBLY RECURRING. LIFT GATE HAS A GREATER WEIGHT THEN SIDE DOORS AND IS GRAVITY FED. *TR

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