What 399 owners told NHTSA about the 2011 GMC Yukon Denali Xl 1500

NUMEROUS DASHBOARD CRACKS ABOVE INSTRUMENT PANEL AND PASSENGER AIRBAG. COULD CAUSE SPLINTERS OF PLASTIC IN CASE OF AIRBAG DEPLOYMENT.

NHTSA ODI 11131128

TAKATA RECALL: THE DASHBOARD ON OUR VEHICLE IS CRACKED AT THE AIR BAG ON THE PASSENGER SIDE AND AT THE STEERING WHEEL ON THE DRIVER SIDE. THERE IS ALSO A TAKATA RECALL WHICH GMC DOES NOT HAVE A REMEDY. THESE 2 ITEMS HAVE POTENTIAL TO BE DISASTROUS WHEN COMBINED TOGETHER. THE INFLATOR EXPLODING AND THE DASH BOARD BREAKING INTO PIECES AND SENT THROUGHOUT THE CABIN. WE ARE ASKING FOR GMC TO REPLACE THE INFLATOR AND REPLACE THE DASHBOARD.

NHTSA ODI 11128365

THE DASHBOARD HAS CRACKED IN SEVERAL PLACES THAT APPEAR TO BE IN DANGER OF PROJECTING SHARDS OF HARD PLASTIC WHEN THE AIRBAGS DEPLOY. THESE CRACKS BEGAN ON THEIR OWN AND NOT AS A RESULT OF ABUSE OR ACCIDENT.

NHTSA ODI 11115207

TAKATA RECALL. I AM UNABLE TO GET THE AIRBAG REPLACED DUE TO A LACK OF REPLACEMENT UNITS. I CALLED TODAY AND THE DEALER(DAYS CHEVROLET) DOES NOT HAVE REPLACEMENT UNITS. MY ORIGINAL NOTICE FROM GMC IS DATED JULY 2016. I DISCUSSED THE ISSUE WITH GMC IN JANUARY 2017 AND THEY SAID NO PARTS WERE AVAILABLE. I HAVE CALLED THREE OTHER TIMES IN THE PERIOD OF TIME UP TO NOW. NO PARTS. WHY IS THERE NOT A PLAN TO ADDRESS THIS SERIOUS SAFETY ISSUE? IT IS NOW TWO YEARS FROM THE FIRST NOTICE. *JS

NHTSA ODI 11111510

MY DENALI HAS GOTTEN A CRACK ON THE DASH THAT RUNS DOWN TO THE AIRBAG ON THE PASSENGER'S SIDE AIRBAG. THIS HAPPENED WHILE SITTING IN MY GARAGE IN 2016. I HAVE CONTACTED GM ABOUT THE PROBLEM BUT WAS INFORMED THAT THERE WASN'T A RECALL ON THIS. IT APPEARS TO ME AND OTHERS THAT THERE IS A PROBLEM BECAUSE ALL OF THE DASHES ARE CRACKED ON THE ONE PIECE DASHES (2007-2014) EITHER ABOVE THE INSTRUMENT CLUSTER OR AT THE AIRBAG. I'M AFRAID THAT IF THE AIRBAG DEPLOYS THAT THERE WILL BE PIECES OF THE DASH COMING WITH IT CAUSING INJURY. I KEEP MY VEHICLE GARAGE KEPT OR AT WORK I PUT A DEFLECTOR IN THE WINDOW TO KEEP THE SUN OFF THE DASH. I FEEL LIKE GM SHOULD BE RESPONSIBLE FOR REPLACING THE DASH DUE TO THE POSSIBILITY OF INJURY. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11111694

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE GMC DEALER (BOB PALMER'S CHANCELLOR MOTOR GROUP, 2820 MS-15, LAUREL, MS 39440, (601) 651-4719) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11110928

TAKATA RECALL, MANUFACTURE REFUSES TO REMEDY THE RECALL EVEN THE PARTS ARE AVAILABLE IN THE DEALERSHIP ( AS INDICATED BY THE PART DEPARTMENT OF THE DEALERSHIP)

NHTSA ODI 11103086

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (BRADSHAW AUTOMOTIVE GROUP, 14000 E WADE HAMPTON BLVD, GREER, SC 29651) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11102112

TAKATA RECALL. GMC STILL REFUSES TO REPLACE THE AIRBAGS IN MY VEHICLE.

NHTSA ODI 11091957

TAKATA RECALL : I'VE CONTACTED MY LOCAL DEALER AND THEY SAY THEY'RE WAITING ON PARTS, ITS BEEN MONTHS (ORIGINAL RECALL ALMOST 2 YRS) AND I CAN'T GET MY RECALLED VEHICLE FIXED.

NHTSA ODI 11076618

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT HE VISITED THE NHTSA.GOV WEBSITE TO CONFIRM THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11076262

TRUCK STARTED SPUTTERING WHILE DRIVING. I HAD IT TOWED HOME AND THEN TOWED TO THE DEALER AND THEY STATED THE LIFTERS IN THE ENGINE WERE BROKE AND THERE WAS DAMAGE TO THE CAN SHAFT. TOLD ME THIS IS NORMAL AND HAPPENS TO VEHICLES LIKE MINE REGULARLY. I HAVE ONLY OWNED THE TRUCK THREE YEARS AND HAVE MAINTAINED IT WELL WITH LOW MILEAGE.THEY TOLD ME IT WOULD BE $6700 TO FIX. WHEN I COMPLAINED, THE REP TOLD ME $5500. I ASKED FOR A SUPERVISOR WHO THEN STATED THAT GMC WOULD OFFSET THE COST AND IT WAS NOW $3311. IT WOULD SEEM THAT IF THIS IS A REGULAR OCCURRENCE IN VEHICLES LIKE MINE, GMC WOULD DO SOMETHING TO ENSURE IT DOESN'T HAPPEN. IN ADDITION THERE IS STILL NO REMEDY AVAILABLE FOR THE TAMARA INFLATOR.

NHTSA ODI 11074579

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DEALER (ANDEAN CHEVROLET, 527 ATLANTA RD, CUMMING, GA 30040, (678) 807-6508) WAS UNABLE TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED FROM THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS SOLD WITH NO ETA ON THE REMEDY AND PARTS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11071591

AIR BAG

NHTSA ODI 11067277

'TAKATA RECALL" GM SAYS IT HAS NO RESOLUTION FOR AIRBAG RECALL AS OF 2/6/18. ALSO DASH BOARD HAS 2 CRACKS AT PASSENGER AIRBAG. I AM CONCERNED DASH BOARD MAY INJURE PASSENGER IF AIRBAG INFLATES. GM CASE# 8-3791360606

NHTSA ODI 11067300

TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING A DEFECTIVE PASSENGER AIR BAG AS INDICATED IN THE LETTERS I HAVE RECEIVED. THIS IS DATED JULY 2016. I CONTACTED MY LOCAL GMC DEALER, WHERE I PURCHASED THE VEHICLE, ABOUT GETTING A REPLACEMENT. (NOVEMBER 13, 2017) THE SERVICE DEPARTMENT TOLD ME THAT IT WAS SAFE. THOSE WERE HER EXACT WORDS. SHE ALSO STATED THAT GMC WAS CONDUCTING THEIR OWN SAFETY TESTING TO ENSURE THAT THEY AGREE WITH TAKATA IN THAT THE AIRBAG IS UNSAFE. SHE SAID THAT MY VEHICLE WAS SAFE TO DRIVE AND THAT THEY WOULD CONTACT US WHEN THE TESTING WAS DONE. I TOLD HER TO SEND ME THAT RESPONSE IN AN EMAIL. NATURALLY, SHE SAID THAT SHE COULD NOT BECAUSE THEY HAD NOT REACHED A RESOLUTION YET. MY LOCAL GMC DEALER IS COURTESY GMC IN LAFAYETTE, LA. 337-355-4827

NHTSA ODI 11063293

TAKATA RECALL - PURCHASED FROM A DEALER AND CALLED TWO OTHER DEALERS AND NONE HAVE PARTS FOR THE RECALL

NHTSA ODI 11063114

TAKATA RECALL AFTER RECEIVING A NOTICE REGARDING THE RECALL I CONTACTED A LOCAL GMC DEALER. I WAS TOLD THAT TAKATA HAS FILED CHAPTER 11 IN THE U.S. SO THE PARTS FOR THIS POTENTIALLY DEADLY AIRBAG RECALL ARE NOT AVAILABLE WHILE "THINGS GET SORTED OUT". THAT DOESN'T MAKE ME FEEL VERY COMFORTABLE AS THIS IS A VEHICLE DRIVEN BY ME OR MY WIFE WITH OUR 3 CHILDREN INSIDE.

NHTSA ODI 11062502

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MASTER BUICK GMC (3710 WASHINGTON RD, AUGUSTA, GA 30907) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11061393

TAKATA RECALL - WHEN CAN I GET MY AIRBAGS REPLACED? I KEEP ASKING THE DEALER AND THEY SAY REPLACEMENT AIRBAGS NOT AVAILABLE. THIS IS A MAJOR SAFETY CONCERN FOR ME.

NHTSA ODI 11060977

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT WAS INFORMED BY MICHAEL STEAD CADILLAC (2390 N, MAIN ST., WALNUT CREEK, CA) THAT THE INFLATORS WERE NOT FAULTY AND NO REPLACEMENT INFLATORS WOULD BE INSTALLED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE DEALER'S INFORMATION. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS IN MAY OF 2017. THE NHTSA CAMPAIGN INFORMATION WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11057972

TAKATA RECALL I WAS NOTIFIED OF A RECALL ON MY AIRBAG IN MAY 2016. TO DATE I HAVE NOT BEEN NOTIFIED OF A "FIX" FOR THIS PROBLEM. I AM CONCERNED ABOUT MY SAFETY AND THAT OF MY FAMILY WHILE DRIVING THIS VEHICLE. IT'S WELL OVER A YEAR. THIS SHOULD HAVE BEEN REPAIRED/REPLACED.

NHTSA ODI 11051241

THE PLASTIC DASH IS CRACKED NEXT TO THE PASSENGER AIRBAG. ACCORDING TO THE INTERNET THERE ARE MANY AND GM WILL NOT RECALL THEM. DON'T KNOW WHAT WOULD HAPPEN TO THE PASSENGER IF THE AIRBAG DEPLOYED WITH THE PLASTIC DASH CRACKED AROUND IT.

NHTSA ODI 11048504

TAKATA RECALL -- COMPLAINT: GENERAL MOTORS HAS FAILED TO OFFER A SCHEDULE, PARTS AND A PROCEDURE TO REPAIR PASSENGER SIDE TAKATA AIR BAG PROBLEM AFTER 6 YEARS! PLEASE HELP?

NHTSA ODI 11048520

THE DASH IS CRACKING IN SEVERAL LOCATIONS. IT HAS A LARGE CRACK ABOVE THE INSTRUMENT CLUSTER AND ALSO AROUND THE PASSENGER AIRBAG.

NHTSA ODI 11047927