What 399 owners told NHTSA about the 2011 GMC Yukon Denali Xl 1500

I HAVE TWO CRACKS ON MY DASH ONE AT THE PASSENGER SIDE AIR BAG IT IS ABOUT ONE INCH LONG.THE OTHER CRACKS IS MUCH LONGER.IF IS ON THE DRIVERS SIDE NEAR THE AREA THAT IS HUMPED UP AT THE STEERING WHEEL. WHEN I BOUGHT THIS CAR THE CRACKS WERE VERY SMALL THE ONE NEAR THE STEERING WHEEL JUST KEEPS GETTING BIGGER!

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CRACKED DASH - IN THE EVENT OF AIRBAG DEPLOYMENT, BROKEN PIECES OF THE PLASTIC DASH WILL BECOME PROJECTILES IN THE PASSENGER AREA.

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TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE PASSENGER SIDE AIR BAG AREA THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 06/02/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY HALF OF THE REPAIR COSTS. THE CONSUMER ACCEPTED. UPDATED 10/19/2017*JS

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TAKATA RECALL THE SERVICE AIR BAG LIGHT COMES ON WHEN I TURN ON THE CAR AND WILL NOT TURN OFF. THE DASHBOARD WHERE THE AIRBAG IS LOCATED IS CRACKED. IF THE AIRBAG RELEASES, THE DASHBOARD COULD FLY UP AND SLICE THE PASSENGER OR EVEN THE DRIVER. THERE HAS NOT BEEN A COLLISION, BUT THIS MUST BE ADDRESSED SOON! PLEASE HELP.

NHTSA ODI 10971561

I AM HAVING ISSUES WITH THE ANTENNA IN MY TRUCK. THE RADIO IS CONSTANTLY GOING IN AND OUT. MY ONSTAR HAS STOPPED WORKING COMPLETELY. MY BLUETOOTH DROPS CALLS WITHIN A FEW MIN OF TAKING THE CALL IF I CAN EVEN GET IT TO ANSWER THE CALL. COSMETICALLY THE ISSUES I AM HAVING IS THE DASH HAS A HUGE CRACK RIGHT BEHIND THE STEERING WHEEL IT GOES ALL THE WAY ACROSS TO THE PASSENGER AIRBAG. IF I WAS TO HAVE A FRONT END CRASH SHARDS OF PLASTIC WOULD GO FLYING THIS IS A SAFETY HAZARD. I JUST PURCHASED THIS VEHICLE ABOUT 2 WEEKS AGO 3/11/17 AND HAVE HAD THESE ISSUES SINCE PURCHASED. ANY RECOMMENDATIONS ARE WELCOMED. THANK YOU.

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TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED AT THE FRONT PASSENGER SIDE AIR BAG AREA AND AT THE DRIVER SIDE VENT DEFROSTING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DASHBOARD WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 10956476

WE HAVE OWNED BOTH A 2007 GMC YUKON SLT AND A 2011 GMC YUKON XL DENALI. IN BOTH VEHICLES, WE HAVE STARTED THE CAR ON AN EXTREME WEATHER DAY (COLD IN THE 2007, HEAT IN THE 2011) AND HEARD A LOUD CRACK. AFTER INSPECTING THE DASHBOARD, THERE IS A LARGE CRACK ON THE DRIVERS SIDE ABOVE THE STEERING WHEEL. SINCE THEN, IT HAS EXPANDED TO THE PASSENGER SIDE BY THE AIRBAG. THE DASH WOBBLES WHERE IT IS CRACKED WHEN DRIVING AND MAKES SOME NOISE. IF WE WERE IN A WRECK, I AM CONCERNED THAT THE PLASTIC WOULD CRACK WHEN THE AIRBAG DEPLOYS AND SEND SHRAPNEL THROUGH THE CAR. *TR

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ONE WEEK AFTER PURCHASING, NOTICED CRACK IN DASH IN UPPER LEFT HAND CORNER OF AIRBAG ON PASSENGER SIDE. I DO NOT KNOW IF THIS HAPPENED WHILE DRIVING OR SITTING IN MY GARAGE. VERY CONCERNED IF THIS WILL AFFECT THE EFFECTIVENESS OF THE AIRBAG OR POSSIBLY CAUSE AN INJURY IN THE EVENT OF DEPLOYMENT.

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TL* THE CONTACT OWNS A 2011 GMC YUKON. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED TWO CRACKS IN THE DASHBOARD ON THE DRIVER SIDE BEHIND THE STEERING WHEEL. THE CRACKS EXPANDED OVER TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 02/22/2017*CT

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SEVERELY CRACKED DASHBOARD. VEHICLE IS GARAGED AND WE USE A SUNSHADE WHEN PARKED OUTSIDE.

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I FIRST NOTICED A CRACK ON THE DASH IN FRONT ON THE DRIVERS SIDE. SINCE NOTICING THE FIRST CRACK, OTHER CRACKS HAVE DEVELOPED.

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THE DASH STARTED TO CRACK - I CHECKED WITH GM (SERVICE) - AND THEY SAID THAT THIS IS A COMMON PROBLEM - I SPOKE TO GM AND THEY WILL NOT ACKNOWLEDGE THE ISSUE (EVEN THOUGH THEIR SERVICE DEPARTMENT KNOW THAT THERE IS AN ISSUE). GM WILL NOT SUPPORT ME ON THIS PROBLEM

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MIDDLE OF DASHBOARD CRACKED AND COMING A PART. PIECES BEGINNING TO FALL OFF. FEAR THAT IF AIR BAGS WERE TO DEPLOY IN AN ACCIDENT - THE PIECES OF PLASTIC WOULD BECOME EMBEDDED IN THE BODY OF THOSE IN THE CAR.

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2011 GMC YUKON. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG RECALL, DEALERSHIP REFUSES TO REPAIR MULTIPLE CRACKS IN DASHBOARD. *SMD

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AT 50K MILES A CRACK IN THE DASH HAD BEGUN. NOW AT 80K THERE IS A CRACK ON BOTH SIDES OF THE VENT IN THE CENTER OF THE DASH. ON ONE SIDE, IT HAD 2 CRACKS AND NOW THERE IS A LARGE TRIANGLE SHAPE PIECE MISSING. NO WAY TO KNOW WHERE THAT PIECE WENT AND IF IT WILL CAUSE PROBLEMS DOWN IN THE DASH. VERY DISAPPOINTING GIVEN THE PRICE OF THIS VEHICLE MANY AND GMC ISN'T WILLING TO TAKE RESPONSIBILITY FOR THE PROBLEM. *TR

NHTSA ODI 10915318

THE DASHBOARD HAS CRACKED IN TWO SEPARATE PLACE. I AM EXTREMELY CONCERNED THAT SHOULD THE PASSENGER AIR BAG DEPLOY THAT THE SECTION OF DASH NOW UNATTACHED WILL BE SEND FLYING INTO THE PASSENGER COMPARTMENT CAUSING A FATAL WOUND. THIS IS NOW THE 2ND VEHICLE I HAVE PURCHASED WHERE THIS HAS OCCURRED. THERE IS AN OBVIOUS SAFETY DEFECT IN THE DASHBOARD OF THE FULL SIZE GM TRUCK/SUV PLATFORM AND A RECALL SHOULD BE ISSUED. THE VEHICLE WAS STATIONARY OVERNIGHT WHEN THIS CRACKING OCCURRED BOTH TIMES.

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2 CRACKS IN THE DASHBOARD. ONE CRACK IS LEADING TO THE PASSENGER SIDE AIRBAG - CAUSING A SAFETY RISK.

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MY DASHBORD IS CRACKING. GETTING WORSE. GMC NEEDS TO DEAL WITH THIS PROBLEM. I2 PEOPLE THAT I WORK WITH ALSO HAVE GM TRUCKS/SUV AND THEY ARE ALSO CRACKING IN THE SAME AREA. MAKE THESE COMPANIES STEP UP AND TAKE CARE OF THIS ISSUE PLEASE.

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THE DASH COVER IS CRACKING AND IS BROKEN. THIS IS HAPPENING CLOSE TO THE PASSENGER AIRBAG. I'M JUST WAITING FOR THE AIRBAG TO EXPLODE WHILE I AM DRIVING. THIS IS SO UNSAFE!! MY KIDS ARE IN DANGER.

NHTSA ODI 10887773

I'M A 2011GMC YUKON OWNER THAT HAS A CRACKED DASH THAT IN ONLY A MATTER OF TIME IS GOING TO AFFECT THE AIR BAG. WHEN I REACHED OUT TO GMC, THEY TOLD THAT I WOULD HAVE TO WAIT FOR AN ACCIDENT TO HAPPEN BEFORE THEY WOULD LOOK INTO THE PROBLEM.

NHTSA ODI 10885668

OUR DASHBOARD CRACKED ON A 3 YEAR OLD CAR - THE LOCAL DEALER "REPAIRED" IT AND THE REPAIR LASTED ALL OF A DAY. THE CRACK GOT PROGRESSIVELY BIGGER AND GM REFUSED TO COVER ANY OF THE COST TO REPLACE, TELLING US OUR ONLY OPTION WAS TO REPLACE THE ENTIRE DASH AT A COST OF OVER $1200. WE HAVE HAD IT PATCHED BY A LOCAL REPAIR PLACE WHO DID A BETTER JOB THAN THE DEALER, BUT THE DASH STILL VIBRATES TO THE POINT OF SHAKING AND THE PATCH IS NOW COMING APART AGAIN. THE ACTUAL CRACK IS NOW OVER A 1/2" BIG. WE ARE WORRIED ABOUT THE AIRBAGS DEPLOYING AND THE SHARP PLASTIC CAUSING SERIOUS INJURY.

NHTSA ODI 10876303

2011 YUKON XL (GARAGED IT'S ENTIRE LIFE AND WELL CARED FOR) HAD CRACK IN DASH APPEAR IN JAN 2016 WHICH QUICKLY SPREAD FROM BACK TO FRONT CAUSING THE DASH TO BECOME TWO PIECES. DEALER ONLY OFFERED TO "DISCOUNT" A REPAIR SINCE OUT OF WARRANTY.

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IN APRIL 2016 WHILE IN MOTION MY SIGHT WAS DRAWN AWAY FROM THE ONCOMING TRAFFIC BY A RESONANTING "FLAPPING" OF THE CENTER OF THE DASHBOARD ASSEMBLY. WHEN I LATER STOPPED I FOUND A SEVERE FRACTURE IN THE COMPOSITE MATERIAL TO THE TOP LEFT SIDE OF THE AIR BAG RESERVOIR (?). I HAVE THE VEHICLE AT A GM DEALER NOW AS DRIVING THE UNIT WITH A PULSATING DASHBOARD WAS A VERY ADVERSE DISTRACTION. WHILE GM APPEARS TO ACKNOWLEDGE A PRODUCT FAULT EXISTS, I STILL HAVE TO PAY OVER $300 TOWARD REPLACING THE DASHBOARD UNIT.

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TL* THE CONTACT OWNS A 2011 GMC YUKON. WHILE ATTEMPTING TO OPEN THE REAR PASSENGER SIDE DOOR, THE DOOR HANDLE DETACHED FROM THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

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DASHBOARD HAS CRACKED IN SEVERAL PLACES FROM ABOVE THE DRIVE SIDE INSTRUMENT PANEL AND SURROUNDING THE AIR BAG LOCATION. CONCERNED THAT IN AN AIR BAG DEPLOYMENT, PIECES OF THE DASH MAY BE PROJECTED THROUGHOUT THE INTERIOR CAUSING INJURY.

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