What 23 owners told NHTSA about the 2011 GMC Canyon

TAKATA RECALL AIRBAG LIGHT IS ON . TRUCK WILL SHUT DOWN WHEN THE TRUCK IS GOING DOWN THE ROAD AT 60 MILES AN HOUR LESS OR MORE. WHEN YOU START THE TRUCK IT SHUTS OFF AGAIN. OR WILL START RIGHT UP AND WASH IT RIGHT BACK DOWN. THE SAFETY BELT LIGHT COMES ON OR IS THE CAR LOCKED I SHOULD SAY. WHICH IS THE LITTLE PICTURE WITH THE CAR WITH THE LOCK ON IT. I HAVE VIDEOTAPED WHAT COMES ACROSS THE DASH AND HASN'T SHOWN IT TO THE DEALERSHIP AND THEY HAVE NOT DONE ANYTHING BECAUSE THEY CAN'T FIND ANYTHING. SHUTS OFF AGAIN. OR WILL START RIGHT UP IN THE SHUT RIGHT BACK DOWN. SAFETY BELT LIKE COMES ON OR IS THE CAR LOCK I SHOULD SAY. WHICH IS THE LITTLE PICTURE WITH THE CAR WITH THE LOCK ON IT. I HAVE VIDEOTAPED WHAT COMES ACROSS THE DASH AND HIS SHOWING IT TO THE DEALERSHIP AND THEY HAVE NOT DONE ANYTHING BECAUSE THEY CAN'T FIND ANYTHING. ALL OF THIS IS GOING ON RIGHT NOW WITH MY TRUCK AND HAS BEEN SINCE LATE FALL OF LAST YEAR. I TAKE IT TO MY DEALERSHIP TWICE WITH NO RESULTS . *TR

NHTSA ODI 11186002

MY AIR BAG SENCER IS KEEPING ME FROM GETTING A STICKER AND I DON'T KNOW WHAT TO DO ABOUT IT

NHTSA ODI 11144862

MY DENALI HAS GOTTEN A CRACK ON THE DASH THAT RUNS DOWN TO THE AIRBAG ON THE PASSENGER'S SIDE AIRBAG. THIS HAPPENED WHILE SITTING IN MY GARAGE IN 2016. I HAVE CONTACTED GM ABOUT THE PROBLEM BUT WAS INFORMED THAT THERE WASN'T A RECALL ON THIS. IT APPEARS TO ME AND OTHERS THAT THERE IS A PROBLEM BECAUSE ALL OF THE DASHES ARE CRACKED ON THE ONE PIECE DASHES (2007-2014) EITHER ABOVE THE INSTRUMENT CLUSTER OR AT THE AIRBAG. I'M AFRAID THAT IF THE AIRBAG DEPLOYS THAT THERE WILL BE PIECES OF THE DASH COMING WITH IT CAUSING INJURY. I KEEP MY VEHICLE GARAGE KEPT OR AT WORK I PUT A DEFLECTOR IN THE WINDOW TO KEEP THE SUN OFF THE DASH. I FEEL LIKE GM SHOULD BE RESPONSIBLE FOR REPLACING THE DASH DUE TO THE POSSIBILITY OF INJURY. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11111694

TAKATA RECALL - MANUFACTURER UNABLE TO REPLACE THE AIRBAG.

NHTSA ODI 11045231

TAKATA RECALL I RECEIVE A NOTICE STATING THAT TAKATA IS FILING CHAPTER 11 AND ON THE NOTICE IT TELLS ME TO CALL MY GM DEALER AND HAVE MY AIRBAGS REPLACED, AFTER CONTACTING MY SELLING DEALER ON 11/2/2017 I WAS TOLD THAT GM IS NOT ADDRESSING THE ISSUE TODAY AND THEY WILL NOTIFY ME WHEN THE MATTER IS SETTLED, I'AM GETTING TWO DIFFERENT STORIES, WHAT I S THE REAL STORY, PLEASE LET ME KNOW, THANK YOU

NHTSA ODI 11042678

THE DASH BOARD ON MY DENALI HAS CRACKED AND GOES DOWN INTO THE AIRBAG. I AM AFRAID IF THE AIRBAG WERE TO DEPLOY THE DASH WOULD FURTHER SHATTER AND CAUSE PARTS OF THE PLASTIC TO COME LOOSE FROM THE DASH CAUSING INJURY TO MYSELF OR ONE OF MY GRANDDAUGHTERS. I HAVE SPOKEN WITH SEVERAL PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THE DASH CRACKING. I FEEL LIKE THERE IS A PROBLEM WITH THE DASH BOARD AND SHOULD BE ADDRESSED BY GM. I WOULD THINK THERE WOULD BE A RECALL ON THIS PROBLEM BUT AS OF LATE THERE ISN'T ONE. WITH THE COST INVOLVED WITH THESE VEHICLES THERE SHOULDN'T BE A PROBLEM LIKE THIS. I CONTACTED GM BUT I WAS TOLD THEY SAW NO PROBLEM AND WOULD NOT FIX THE DASH BUT WOULD BE GLAD TO SET UP AN APPOINTMENT TO HAVE IT FIXED BUT THAT THE COST WOULD BE MINE. PLEASE CONSIDER LOOKING INTO THIS MATTER.

NHTSA ODI 10991678

WE CURRENTLY OWN A 2011 GMC DENALI. NEAR THE AIRBAG COMPARTMENT ON THE PASSENGER SIDE, THERE IS A CRACK IN THE DASHBOARD FROM THE MIDDLE SPLIT TO THE AIRBAG COMPARTMENT. THIS WEEK, THERE IS A NEW SPLIT OVER THE STEERING WHEEL MAKING ITS WAY UP TO MOST LIKELY MEET THE EDGE OF THE DASHBOARD AT ITS STEERING WHEEL CURVE. IN DUE TIME, THE TOP OF THE DASHBOARD IS GOING TO CAVE IN AND CAUSE A DRIVING DANGER. THE VIBRATION OF THE TRUCK IN MOTION SEEMS TO INITIAL THE SPREAD OF THE CRACKS. THIS ENGINEERING DEFECT, ALONG WITH THE INADEQUATE DASHBOARD MATERIAL IS A GROWING PROBLEM THAT SEEMS TO BE INCREASING EVERY DAY. PIECES OF DASHBOARD FALLING INTO YOUR DRIVING CONSOLE AS YOU DRIVE AND SHARP EDGES NEAR THE AIR BAG ARE OF GREAT CONCERN TO ME AND FOR THE SAFETY OF THE OCCUPANTS IN MY VEHICLE.

NHTSA ODI 10983003

TL* THE CONTACT OWNS A 2011 GMC CANYON. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON AND OFF AT VARIOUS TIMES, MORESO WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

NHTSA ODI 10919122