What 280 owners told NHTSA about the 2011 GMC Acadia Denali

On July 27 at 400 pm I arrived home and my daughter went to take out the trash and I heard her scream daddy the car is on fire. I rushed outside and flames were 6 ft tall I called 911. After putting the fire out he stated th car was running doors locked so they couldn’t open the hood

NHTSA ODI 11426851

VEHICLE CAME OUT OF PARK SITTING IN DRIVEWAY WHILE BEING CLEANED OUT. THE KEY WAS NOT IN THE IGNITION; HOWEVER THE GEAR SHIFT WAS SHIFTED INTO PARK AS SOMEONE REACHED OVER ACROSS THE SEAT. PASSENGER SIDE DOORS WERE OPEN AND AS THE VEHICLE ROLLED , THE DOORS HIT MY POUCH CAUSING DAMAGE TO THE FRONT AND REAR PASSENGER DOORS. MY CHILDREN HAD TO JUMP OUT OF THE WAY TO AVOID BEING RAN OVER. THERE IS A SERIOUS DEFECT ON 2011 ACADIA AND THE RESULTS COULD HAVE BEEN DEADLY. I NEED FOR GMC TO FIX THIS PROBLEM. THE GEAR SHIFTER IS NOT SUPPOSE TO MOVE WITHOUT THE KEY IN THE IGNITION AND TURNED TO THE ON POSITION PLUS THE BRAKE MUST BE PUSH TO ACTIVE. SO GMC WHAT HAPPEN? I COULD BE BURYING ONE OF MY CHILDREN. THE DAMAGE IS OVER $2300 AND I HAVE A $500 DEDUCTIBLE NOT INCLUDING THE COST TO FIX WHY THE GEAR SHIFTER WAS ABLE TO MOVE. I NEED TO BE MADE WHOLE ($500 DEDUCTIBLE REIMBURSEMENT AND MY GEAR SHIFTER PROBLEM FIXED). MILEAGE AT TIME OF INCIDENT WAS 71,796.

NHTSA ODI 10853728

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE WITH THE ENGINE OPERATING, THE DRIVER SLIPPED ON AN ICE PATCH AND FELL. WHILE THE CONTACT WAS GROUNDED, THE VEHICLE ERRONEOUSLY ROLLED AWAY AND OVER HER LEGS. THE CONTACT SUSTAINED MUSCLE AND NERVE DAMAGE TO BOTH LEGS. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 34,994.

NHTSA ODI 10557804

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY AND CRASHED OFF THE SIDE OF A CLIFF. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS STILL IN PARK WHEN IT WAS TOWED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS AWAITING DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.

NHTSA ODI 10535476

TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE WAS DESTROYED. WHILE DRIVING APPROXIMATELY 35-45 MPH, THE CONTACT STATED THAT THE LEFT REAR WHEEL LOCKED WITHOUT WARNING, CAUSING THE VEHICLE TO ROLL OVER AND CRASH INTO A DITCH. THE CONTACT DIDN'T INDICATE IF THERE WERE ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE DEALER OFFERED TO HAVE A SERVICE MANAGER PROVIDE HIM WITH THE CONTACT INFORMATION FOR THE MANUFACTURER. A COMPLAINT WAS FILED WITH THE MANUFACTURER REGARDING THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 7,000. UPDATED 05/03/11*LJ THE CONSUMER ALSO STATED MAYBE IT WAS THE DIFFERENTIAL THAT LOCKED UP. UPDATED 05/11/11

NHTSA ODI 10390262