What 466 owners told NHTSA about the 2011 Ford Mustang Coupe

THE STEERING WHEEL WILL TURN FROM RIGHT AND LEFT UNCONTROLLABLE DRIVING INTO A RAIN STORM THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT L COULD NOT HOLD THE STEERING WHEEL SPUN ME AROUND THREE TIMES AND HIT A GUARD RAIL

NHTSA ODI 11331297

INTERMITTENT LOSS OF POWER STEERING WHILE DRIVING. HAVE TO CONSTANTLY TRY TO TURN OFF CAR AND RESTART TO GET THE ELECTRONIC POWER STEERING TO WORK AGAIN. LOST POWER STEERING ON THE INTERSTATE WITH KIDS IN THE CAR AND ENDED UP IN THE GRASS, ALMOST TAKING OUT THE GUARDRAIL. FORD DEALERSHIP SAYS THERE HAVE BEEN 450,000 2011-2012 VEHICLES THAT HAVE BEEN RECALLED FOR THIS EXACT PROBLEM AND PART, YET SOMEHOW THE MUSTANGS WEREN'T IN THE RECALL. DEALERSHIP QUOTED $1500 TO REPLACE THE SAME PART THAT IS BEING RECALLED ON OTHER VEHICLES. I HAVE READ MANY OTHER PEOPLE ARE HAVING THIS PROBLEM WITH THE SAME MUSTANGS. I'M AFRAID TO DRIVE MY KIDS AND FAMILY ANYWHERE IN THIS CAR! IT'S AN ACCIDENT WAITING TO HAPPEN!!

NHTSA ODI 10822135

WHILE DRIVING, THE POWER STEERING ASSIST FAILURE INDICATOR CAME ON ALONG WITH THE SERVICE ADVANCE-TRACK INDICATOR AND THEN THE STEERING WHEEL LOCKED COMPLETELY. THIS FORCED ME INTO ONCOMING TRAFFIC AND WITH NO ABILITY TO STEER THE CAR AT ALL. I WAS FORCED OFF THE ROAD BECAUSE I COULD NOT CHANGE DIRECTION AT ALL AND ENDED UP HITTING MY HEAD, ELBOW AND KNEES. AFTER CALLING THE FORD DEALER, THEY INFORMED ME THAT THERE WAS A "TSB" ABOUT IT BUT NO RECALL. THE DEALER THEN WENT ON TO TELL ME THAT ALMOST ALL THE FORD VEHICLES HAD BEEN RECALLED FOR THE SAME PROBLEM, EXCEPT THE MUSTANG EVEN THOUGH THEY SEE MORE OF THIS PROBLEM IN MUSTANGS THAN ANY OTHER MODEL. THEY THEN QUOTED ME OVER $3,000 TO HAVE IT REPAIRED. THIS PROBLEM, IN MY OPINION, COULD'VE KILLED ME AND I'M SHOCKED THAT IT HASN'T COST ANY ELSE THEIR LIFE. *TR

NHTSA ODI 10608174