What 2,781 owners told NHTSA about the 2011 Ford Fusion Hev

The contact owns a 2011 Ford Fusion. The contact stated that while reversing at an undisclosed speed, the vehicle experienced unintended high-speed acceleration and struck a parked vehicle. The brake pedal was depressed but failed to stop the vehicle immediately. The vehicle then crashed into a residence. The air bags did not deploy. The contact suffered injuries to her face, back of the head, and neck; however, medical attention was not received. A police report was filed. The vehicle was towed to the body shop but was not yet deemed totaled by the insurance company. The contact stated that the vehicle had been taken to the dealer twice before the crash; however, the cause of failure was not found and the vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 90,000.  

NHTSA ODI 11548419

The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 45-50 MPH, she depressed the brake pedal to stop the vehicle however, the vehicle failed to engage. The ABS warning light illuminated. The contact then stated that she applied pressure to the brake pedal and the pedal went to the floor and failed to stop the vehicle. As a result, the contact swerved around another vehicle however, the contact’s front driver’s side crashed into another vehicle. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 250,000.

NHTSA ODI 11518668

Advance Trac light abs traction control light came on next thing I know car goes out of control and now my car is totaled total loss smashed right into side of the road brakes failed steering failed and all this popped up moments before and then q truck ran into me my mom went to hospital but is ok I'm fine

NHTSA ODI 11468789

WHILE DRIVING IN TRAFFIC ON A CITY STREET AT ABOUT 45 MPH, THE BRAKES STOPPED WORKING SO THAT WE WERE UNABLE TO FULLY STOP SAFELY. THERE WAS SMOKE COMING OUT OF A TIRE AND BURNING INSIDE OF THE WHEEL. THE ABS SYSTEM SUDDENLY STOPPED WORKING AND WE WERE LUCKY THAT WE DIDN'T HIT ANYONE.

NHTSA ODI 11362529

I WAS ENTERING A FREEWAY ON AN ENTRANCE. THE CARS IN FRONT ME BEGAN TO SLOW DOWN. I WAS GOING ABOUT 45 MPH. I APPLY BRAKES AND I DIDN'T FEEL A SLOW DOWN. I REACTED BY THEN SLAMMING THE BRAKES AND I WANT SLOWING DOWN. I SWERVED INTO THE SHOULDER HIT THE CONCRETE WALL, THEN HIT ANOTHER CAR FROM THE SIDE THAT WAS ABOUT 4 CARS DOWN AND THEN HIT THE CONCRETE WALL AGAIN. THE ENTIRE TIME I HAD THE BRAKES PRESSED COMPLETELY DOWN. I DID STOP AND I HAD THE BRAKES FLOORED. THE PRESSURE I'M USED TO FEELING WAS NO THERE. NO ONE WAS SERIOUSLY HURT. I TRAVELLED PASSED 6 CARS AND HIT 1. I HAD PLENTY OF TIME AND DISTANCE TO BREAK, I COULDN'T STOP. THERE WERE NO WARNINGS MY BRAKES WERE A PROBLEMS. I HAD JUST REPLACED ALL 4 BRAKES PADS JUDY 2018 AND DID NOT HAVE ANY ISSUES. THE FREEWAY RAMP I ENTERED HAD CONSTRUCTION SO I WAS ENCLOSED AND HAD NO OPTION BUT THE CONCRETE WALL AND THE RAMP WAS ENDING SINCE IT MERGED INTO THE HIGHWAY.

NHTSA ODI 11245145

I WAS DRIVING AT A LOW RATE OF SPEED IN TRAFFIC ON A ONE LANE ROAD. VEHICLE IN FRONT OF ME STOPPED ABRUPTLY, AND I APPLIED MY BRAKES. BRAKE PEDAL WENT TO THE FLOOR, WHICH IN TURN INCREASED STOPPING DISTANCE AND CAUSED MY VEHICLE TO MAKE CONTACT WITH THE VEHICLE IN FRONT OF ME.

NHTSA ODI 11130957

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND CAUSING THE VEHICLE TO CRASH INTO A GATE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

NHTSA ODI 10682648

FIRST MY BRAKES WERE JUST GOING BAD, WHICH WAS STRANGE BECAUSE I DON'T THINK THEY WERE ON FOR OVER A YEAR YET, I STARTED HEARING GRINDING AND A LOUD THUMPING NOISE. THAN THE MECHANIC CHANGED BRAKE PADS RIGHT ROTOR AND CALIPER, BUT THE BRAKES WOULDN'T BLEED. THAN I TOOK THE CAR TO FORD AND THEY COULDN'T BLEED THEM EITHER, AND NO ONE CAN FIGURE OUT WHAT THE ACTUAL PROBLEM IS. NOW WHEN I BRAKE MY PEDALS GO TO THE FLOOR AND I HERE CLICKING. WHEN I LOOKED UP BRAKES WITH MY CAR YEAR AND MODEL THERE WERE PEOPLE WITH SIMILAR ISSUES. *TR

NHTSA ODI 10670584

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA ODI 10641156

I ENTERED THE CVS PARKING LOT AND MADE A RIGHT TURN AND PROCEEDED TO ENTER THE OPEN PARKING SPACE . I STEPPED ON THE BRAKE TO SHIFT TO THE PARK POSITION WHEN ALL OF A SUDDEN THE CAR JOLTED FORWARD ACCELERATING IN A FORCEFUL MANNER( LIKE IT HAD A MIND OF ITS OWN). I KEEP PRESSING DOWN ON THE BRAKE BUT THE CAR WOULD NOT STOP AND KEEP GOING STRAIGHT AND HIT THE FENCE ON FRONT OF THE PARKING SPACE CAUSING THE CAR TO BOUNCE BACK. DESPITE MY AFFORD TO STOP THE CAR WITH THE BRAKE IT DID NOT WORK. THE AIR BAG DEPLOYED AND SMOKE AND A BURNING SMELL STARTED TO COME OUT OF THE CAR, I GOT OUT OF THE CAR IMMEDIATELY . I WAS LUCKY THAT I WAS NOT ON THE ROAD AND HIT ANOTHER CAR OR A PERSON.I KNOW THE MY CAR HAS A PROBLEM. *TR

NHTSA ODI 10625886

6/14/12 CAR WAS LOW ON FUEL, BUT NOT ON EMPTY AND MESSAGE INDICATED 32 MILES TO E. DRIVING UP HILL CAR LOST POWER, DID NOT DIE, MOVED VERY SLOWLY. ABLE TO GET OFF STREET INTO PARKING LOT OF RESTAURANT. CAR SEEMED TO REGAIN POWER, SO TRIED TO PULL BACK ON STREET GOING DOWN HILL, BUT AT EDGE OF LOT, I REALIZED THE BRAKES WERE NOT RESPONDING. I MANAGED TO AVOID CAR COMING AND WAS ABLE GET BACK INTO THE PARKING LOT AS PULLING INTO PARKING SPOT NOW SLIGHT SURGE OF SPEED BUT STILL NO BRAKES AND HIT RESTAURANT'S SIGN. TOOK CAR TO DEALER, COULD NOT DUPLICATE PROBLEM AND BLAMED IT ALL ON LOW FUEL. ON 6/20 THIS TIME WITH TANK ALMOST FULL. HAD SAME PROBLEM, CAR SUDDENLY HAD NO POWER, BUT DID NOT DIE. I PULLED OVER AND TURNED IT OFF AND WAITED SEVERAL MINUTES. WHEN RESTARTED WENT ABOUT FOUR MILES AND HAPPENED AGAIN. STOPPED, TURNED OFF, RESTARTED AND WENT A LITTLE FURTHER, BUT NOW CHECK ENGINE LIGHT ON. FORTUNATELY, BOTH TIMES NOT GOING 60 MILES ON THE HIGHWAY AND SUDDENLY NO POWER HAD TOWED TO DEALER AND THIS TIME, REPLACED THE THROTTLE BODY. SAID IT WAS AN UPDATED VERSION. IF THEY KNOW THERE IS A PROBLEM AND HAVE AN UPDATED VERSION, WHY IS THERE NO RECALL? I THINK THIS COULD BE VERY DANGEROUS. *JB

NHTSA ODI 10463160