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What 113 owners told NHTSA about the 2011 Ford Focus

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (113)Crash / fire / injury (9)Electrical system (25)Transmission & drivetrain (20)Latches & locks (17)Body & structure (14)Steering (10)Speed control (9)Airbags (6)Wheels (6)Brakes (5)Suspension (5)

6 of 113 complaints match · Airbags · clear filters

Aug 26, 2019Airbags

TAKATA RECALL THERE IS A RECALL ON 2011 FORD FOCUS, BUT NOT WITH MY VIN NUMBER. HOWEVER THERE IS A WHITE POWDER ESCAPING FROM THE CONNECTION OF THE STEERING COLUMN AND THE STEERING WHEEL. THE WHITE POWDER FORMS COLUMNS OF WHITE ON THE HORN ASSEMBLY OF THE STEERING WHEEL. SERVICE MAN TOLD ME IT COULD BE DANGEROUS.

NHTSA ODI 11246563

Oct 29, 2018BrakesAirbags

I WAS ALMOST INVOLVED IN A ACCIDENT WITH A 18 WHEELER BECAUSE MY BRAKES WOULDN'T ALLOW ME TO STOP.

NHTSA ODI 11143859

Apr 3, 2015SteeringAirbagsSpeed controlBrakesCrash

TL* THE CONTACT OWNED A 2011 FORD FOCUS. WHILE DRIVING 15 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES AND STEERING WHEEL SEIZED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 5/15/15*CN UPDATED 09/16/2015 *JS

NHTSA ODI 10703535

Mar 27, 2014AirbagsCrash1 injury

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT WAS TRAVELING AT AN UNKNOWN SPEED AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAG DEPLOYED, BUT DID NOT INFLATE PROPERLY AND THE CONTACT SUSTAINED A FRACTURED BREAST PLATE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 05/19/14 MA THE CONSUMER STATED THE MANUFACTURER DENIED ANY DEFECT WITH THE AIRBAG. UPDATED 06/03/2014 *JS

NHTSA ODI 10575148

Aug 28, 2013AirbagsCrash1 injury

2011 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIR BAGS FAILURE IN SERIOUS ACCIDENT. *SMD THE CONSUMER STATED HIS DAUGHTER WAS INVOLVED IN THE ACCIDENT.

NHTSA ODI 10536644

Dec 21, 2011AirbagsSeat beltsCrash1 injury

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT WAS DRIVING 25 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE SEAT BELTS DID NOT RESTRAIN PROPERLY AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S CHEST ABRUPTLY STRUCK THE STEERING WHEEL AND THE CONTACT WAS TRANSPORTED TO THE HOSPITAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. ...UPDATE 01/20/12 *BF THE CONSUMER STATED SHE SUFFERED WHIPLASH, A SORE BACK A PINCHED NERVE AND HIP PAIN. UPDATED 01/25/12

NHTSA ODI 10440904

Working with the data? Download all 113 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ford Focus verdict →