What 370 owners told NHTSA about the 2011 Ford F-250 Super Crew

I WAS DRIVING ON A ENTRANCE RAMP TO AN INTERSTATE AT ABOUT 55-60MPH... I RECALL HITTING SOME TYPE OF ROAD BUMPS - PAVEMENT JOINT THAT STARTED THE EVENT... TYPICALLY I'M USED TO EXPERIENCING THE BACK OF MY TRUCK BOUNCE IN THE PAST CAUSING LANE CORRECTION BUT THIS TIME THE WHOLE FRONT END STARTED SHAKING SEVERELY... I WAS IN THE LEFT LANE OF 3 SO DECIDED TO BREAK AND GET INTO THE CENTER MEDIAN ASAP BASED ON APPROACHING VEHICLES FROM BEHIND... I PULLED OFF AND CHECKED THE LEFT SIDE AND THE RIGHT... ALL WAS FINE... I SHOOK THE WHEELS... ALL TIGHT... THE SHAKING OF THE VEHICLE WAS SO SEVERE I HAD A HARD TIME CONTROLLING IT AND GETTING IT SAFELY OFF THE ROADWAY... PAPERS IN MY VISORS SHOOK LOOSE... 2 GYM BAGS IN PASSENGER SEAT ENDED UP ON FLOOR.... A LARGE SCREEN TV THAT WAS TAPED AGAINST THE BACK WINDOW ON THE BACK SEAT WAS THUS SHIFTED LAYING NOW ON TOP OF THE FRONT SEATS.... I LATER REALIZED THAT THE SANDWICH I JUST BOUGHT WAS GONE FROM THE CONSOLE AND LATER FOUND ON THE FLOOR AT THE PASSENGERS DOOR!!!! BEING COMMITTED TO THE FREEWAY I SLOWLY STARTED OUT, AND NO OTHER ISSUES... AFTER ABOUT 20 MINUTES ON THE FREEWAY I KICKED IT UP TO FREEWAY SPEEDS, BUT GOT THE PUCKER FACTOR EACH TIME I HIT ROAD BUMPS ON MY TRIP.. I WORK FOR THE CITY OF ROCHESTER HILLS AND CALLED OUR FLEET MGR, AND TOLD HIM OF MY ISSUE, HE HAD NO IDEA BUT CHECKED AND FOUND TSB 11-6-14 THAT WAS VERBATIM WHAT HAPPENED TO ME.. THE DEALER ORDERED UP PARTS AND WILL ADVISE WHEN TO BRING IT IN BUT FORD CORP I FELT SHOULD HAVE NOTIFIED OF A POSSIBLE ROLL OVER ISSUE, AS IM SURE IF I WAS AT 70-80 ON THE FREEWAY OR MY KIDS DRIVING WITH LESS EXPERIENCE THERE WOULD HAVE BEEN A ROLLOVER... FORD SAID UNTIL IT HAPPENS AGAIN OR THE DEALER CAN NOT FIX IT THERE WAS NOTHING MORE THEY COULD DO!!!!! I ADVISED IT LOOKS LIKE THE NEXT CALL THEY WANT IS FROM LEGAL COUNCIL ADDING THE 0000 AFTER A FATALITY!!! *TR

NHTSA ODI 10445217

THIS VEHICLE HAS SEVERE FRONT END WOBBLE WHICH MOSTLY OCCURS BETWEEN THE SPEEDS OF 55 - 70 MPH. THE STEERING WHEEL AND ENTIRE VEHICLE BEGINS TO VIOLENTLY WOBBLE SO MUCH THAT USUALLY THE VEHICLE HAS TO BE STOPPED ON THE SIDE OF THE ROAD TO STOP THE WOBBLE. THE COVER ON THE DASH OVER THE PASSENGER AIRBAG HAS CRACKED DUE TO THE VIOLENT SHAKING IN THE TRUCK. ALSO, FLUID HAS BEGUN TO LEAK FROM THE FRONT PASSENGER WHEEL AS A RESULT OF THE SHAKING AS WELL. BOTH FORD AND THE DEALERSHIP HAS BEEN UNABLE TO OFFER ANY REMEDY. PLEASE HELP WITH THIS SITUATION. I HAVE VIDEOS IF NEEDED. I AM AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. *TR

NHTSA ODI 10445092

I HAVE EXPERIENCED A VIOLENT WOBBLE IN MY FRONT END OF THE 2011 FORD 250 CREW CAB DIESEL. HAVE TAKING IT TO A FORD DEALER FOUR TIMES , THEY SAY THAT THEY CAN NOT FIND ANYTHING WRONG. AT 50+ THE TRUCK SHIMMIES SO BAD I HAVE TO SLOW DOWN TO ALMOST A STOP TO STOP THE SHIMMY. I'M AT THE POINT WHERE IT FEELS UNSAFE TO DRIVE. THANK YOU FOR YOUR TIME. *TR

NHTSA ODI 10439936

THIS VEHICLE HAS SEVERE FRONT END WOBBLE WHICH MOSTLY OCCURS BETWEEN THE SPEEDS OF 60 - 70 MPH. THE STEERING WHEEL AND ENTIRE VEHICLE BEGINS TO VIOLENTLY WOBBLE SO MUCH THAT USUALLY THE VEHICLE HAS TO BE STOPPED ON THE SIDE OF THE ROAD TO STOP THE WOBBLE. THE DEALERSHIP SUGGESTED NEW TIRES WHICH WE REPLACED HOWEVER THE PROBLEM STILL EXISTS. THE IS A COMMON PROBLEM WE HAVE LEARNED ONLINE WITH THIS MODEL TRUCK. WE ARE VERY CONCERNED THAT THIS PROBLEM MAY CAUSE AN ACCIDENT. *TR

NHTSA ODI 10438881

BELOW IS A COMPLAINT LETTER THAT WAS SENT TO FORD TODAY. I PREVIOUSLY FILED A COMPLAINT WITH THE NHTSA. SO FAR THEY ARE HOLDING MY TRUCK HOSTAGE AND NOT FIXING THE PROBLEM. PLEASE DO SOMETHING. IT SEEMS THAT THERE ARE MANY TRUCK OF THIS TYPE AND MODEL THAT HAVE THE SAME PROBLEM. PLEASE SEE FORDFORUM.ORG UNDER THE HEADING OF VIOLENT FRONT END SHAKING. MY 2011 F-250 HAS BEEN AT GUS MUCHADO FORD IN PALMETTO BAY FLORIDA FOR THE PAST 4 DAYS FOR A WOBBLE IN THE FRONT END WHEN YOU HIT A BUMP. THE DEALER TELLS ME THAT THEY ARE WORKING WITH ENGINEERS AT FORD. THE PROBLEM IS THAT THE MECHANIC CAN ONLY EMAIL THE ENGINEER, HE THEN HAS TO WAIT FOR THE ENGINEER TO READ THE EMAIL AND RESPOND. THEN THE ENGINEER HAS TO WAIT FOR THE MECHANIC AND SO ON. IN THE 4 DAYS THEY HAVE HAD MY TRUCK ONLY 2 THINGS HAVE BEEN LOOKED AT. WHEN I WAS THERE THIS AFTERNOON MY TRUCK WAS PARKED OUT IN THE BACK PARKING LOT AND NOT BEING WORKED ON. WHEN I ASKED WHY IT WAS NOT BEING WORKED ON THEY RESPONDED THAT THEY WERE WAITING FOR THE ENGINEER TO TELL THEM WHAT TO DO NEXT. I DESPERATELY NEED FOR SOMEONE AT FORD TO STEP UP AND TAKE CONTROL OF THIS SITUATION. IF THIS MEANS SENDING AN ENGINEER TO THE DEALERSHIP, SO BE IT. AT THIS RATE I MIGHT NEVER SEE MY TRUCK AGAIN. BECAUSE OF THIS SLOW RESPONSE FROM THE DEALER AND FROM FORD TO REMEDY THE PROBLEM, I HAD NO CHOICE BUT TO RENT A TRUCK THIS AFTERNOON. I AM PAYING $60.00 A DAY FOR A TRUCK THAT IS NOT EVEN COMPARABLE TO MY F-250. WHEN I ASKED THE DEALER TO PICK UP THE RENTAL FOR ME DO TO THIS OBVIOUS FORD ISSUE, THE SERVICE MANAGER AUTHORIZED A VOUCHER FOR A WHOPPING $18.00. THIS WON'T EVEN PAY FOR THE GAS NEEDED TO DRIVE THE RENTAL FOR THE WEEKEND. *TR

NHTSA ODI 10429124

THESE TRUCKS SHAKE VIOLENTLY IN THE FRONT END WHEN THEY ENCOUNTER EVEN THE SMALLEST OF BUMPS IN THE ROAD. FORD HAS FAILED TO TAKE THE RESPONSIBLE AND CORRECTIVE MATTERS TO FIX THE PROBLEMS. SOMETHING MUST BE DONE BEFORE SOMEONE GET KILLED. PLEASE SEE FORDFORUM.ORG TO SEE THAT MANY OTHERS ARE HAVING THE SAME ISSUES. *TR

NHTSA ODI 10428198

FRONT / FRAME VIBRATION AND BOUNCING AFTER HITTING A HOLE OR AT CERTAIN SPEEDS THAT SEEM TO BE PRODUCING FRAME VIBRATION DUE TO A HARMONIC FREQUENCY GENERATED BY THE TIRES AND ROAD SPEEDS EXAGGERATING AN ENGINEERING DEFECT IN THE FRONT SUSPENSION. *TR

NHTSA ODI 10365520