Jan 15, 2013Steering
TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT END STARTED TO SHAKE VIOLENTLY AND HE WAS UNABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS FORCED OFF THE ROAD TO THE SHOULDERS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO REPAIRS AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000.
NHTSA ODI 10493002
Dec 13, 2012SteeringSuspension
I DROVE OVER A BRIDGE ON AN INTERSTATE AT APPROXIMATELY 65 MPH. THE VEHICLE AND STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND UNCONTROLLABLY. IT FELT AS THOUGH ALL FOUR TIRES BLEW OUT AND I HAD NO CONTROL OVER STEERING WHATSOEVER. I HAD TO SLOW ALMOST TO A STOP AND PULL OVER ON THE SHOULDER OF THE ROAD. *TR
NHTSA ODI 10488674
Nov 21, 2012Steering
I WAS DRIVING 65 MPH ON THE INTERSTATE AND I HIT A LINE OF BUMPS. THE TRUCK WOULD START SHAKING VIOLENTLY AND I WOULD HAVE TO SLOW DOWN UNDER 30 MPH ON THE INTERSTATE. FORD PUT A NEW STEERING DAMPER IN AND THE PROBLEM PERSISTED 2 WEEKS AFTER. I WENT AND BOUGHT A KIT FROM WRC MOTORSPORTS FOR $1,000 AND PAID OVER $500.00 TO HAVE IT PUT IN TODAY. HOPEFULLY THIS STOPS THE PROBLEM AND FORD WILL REIMBURSE ME SOME OF THE COST. *TR
NHTSA ODI 10485416
Oct 10, 2012SteeringSuspension
WHILE TRAVELING WEST BOUND ON INTERSTATE 70 IN A CONSTRUCTION ZONE WITH UNEVEN PAVEMENT THE VEHICLE'S RIGHT FRONT WHEEL PASSED OVER A PAVEMENT PATCH WHICH WAS SLIGHTLY RAISED. ALMOST IMMEDIATELY THE LEFT FRONT WHEEL PASSED OVER A PAVEMENT PATCH WHICH WAS SLIGHTLY RAISED. THESE TWO RELATIVELY MINOR BUMPS CAUSED A WOBBLE IN THE STEERING WHICH THEN INTENSIFIED UNTIL THE VEHICLE STEERING WAS VIRTUALLY UNCONTROLLABLE. IN ORDER TO STOP THE VIOLENT BOUNCING AND WOBBLE I HAD TO BRAKE HARD ALMOST COMING TO A STOP. THIS UNEXPECTED RAPID SPEED REDUCTION QUITE NATURALLY CAUSED VEHICLES TO HAVE TO BRAKE VERY HARD TO AVOID A COLLISION. SUBSEQUENT RESEARCH ON THE INTERNET HAS REVEALED THAT THIS IS NOT AN UNUSUAL PROBLEM WITH THIS VEHICLE. HTTP://WWW.THEDIESELSTOP.COM/FORUMS/F149/FRONT-END-BOUNCE-HIGH-SPEEDS-274673/ IT IS IMPORTANT TO NOTE THAT I AM NOT A BEGINNER AT OPERATING HEAVY DUTY PICK UP TRUCKS. I DROVE 3/4 TON AND ONE TON 4X4 TRUCKS FOR 30 YEARS AS PART OF MY DUTIES AS A RURAL AREA LAW ENFORCEMENT OFFICER WITH CO-LATERAL DUTIES IN REMOTE AREA SEARCH AND RESCUE. HAD I BEEN TOWING MY FIFTH WHEEL TRAILER WHEN THIS HIGH SPEED WOBBLE OCCURRED IT COULD VERY WELL HAVE RESULTED IN A MAJOR TRAFFIC INCIDENT/COLLISION INVOLVING MULTIPLE VEHICLES. AS IT WAS WE WERE VERY LUCKY TO HAVE AVOIDED REAR END COLLISIONS AS A RESULT OF THE NECESSITY TO UNEXPECTEDLY BRAKE AND SLOW TO REGAIN CONTROL OF OUR TRUCK. *TR
NHTSA ODI 10479506
Sep 24, 2012Steering
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, HE DROVE OVER A BUMP AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT HE HAD TO DECELERATE SINCE THE VEHICLE FELT AS IF IT WAS GOING TO CRASH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING STABILIZER SHOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 23,000. UPDATED 10/31/12*LJ UPDATED 10/31/12
NHTSA ODI 10476818
Sep 20, 2012Steering
TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH OVER A ROAD BUMP THE VEHICLE WOULD SHAKE UNCONTROLLABLY UNTIL THE SPEED DECELERATED TO 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND COULD NOT DETERMINE ANY FAILURE WITH THE VEHICLE. THEY ALSO CHECKED THE TIRE PRESSURE BUT THERE WAS NO PROBLEM WITH THE TIRES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI 10476564
Sep 18, 2012SteeringTransmission & drivetrain
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE TRAVELING 66 MPH, THE VEHICLE SHOOK VIOLENTLY AND THERE WAS LOSS OF ACCELERATION POWER. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. LATER WHILE TRAVELING 35 MPH, THE VEHICLE BEGAN TO WOBBLE UNCONTROLLABLY, CAUSING THE VEHICLE TO VEER TO THE LEFT ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 59,306.
NHTSA ODI 10475859
Sep 9, 2012SteeringSuspensionWheels
DRIVING APPROXIMATELY 45 MPH ON A STATE HIGHWAY, MAKING A SLIGHT LEFT TURN, HIT A SMALL BUMP IN THE ROAD, AND THE STEERING WHEEL STARTED JERKING VIOLENTLY FROM LEFT TO RIGHT FROM THE 9:00 TO 3:00 POSITIONS. I COULD NOT STOP IT WITH BOTH HANDS. I HAD TO BRAKE THE VEHICLE TO ALMOST A COMPLETE STOP TO END THE JERKING. THIS HAS BEEN HAPPENING ON ALMOST A DAILY BASIS. THE VEHICLE CURRENTLY HAS 22,193 MILES ON IT. IT HAS BEEN TO THE DEALERSHIP AT LEAST 4 TIMES AND THEY HAVE BEEN CALLED NUMEROUS TIMES WITH THE PROBLEM. THEY HAVE CHECKED THE TIRE PRESSURE SEVERAL TIMES. THE FRONT END. CHANGED THE STEERING DAMPER , WHICH SLIGHTLY HELPED FOR ABOUT 500 MILES. IT IS NOW HAPPENING EVERY TIME I DRIVE THE VEHICLE AND IS GETTING WORSE. NOW ALSO HAPPENING AT LOWER SPEEDS, AROUND 30 MPH AND UP. *TR
NHTSA ODI 10474424
Sep 5, 2012SteeringSuspension
WHILE DRIVING OVER BUMPS, ROUGH PATCHES, UNEVEN RAILROAD TRACKS THE VEHICLE STEERING WHEEL WILL START SHAKING VIOLENTLY. IMPOSSIBLE TO CONTROL UNLESS THE SPEED IS REDUCED DRAMATICALLY (BELOW 20MPH ON A FREEWAY). AFTER DOING SOME INTERNET RESEARCH IS A COMMON TROUBLE WITH THIS TYPE OF TRUCK. IS CALLED "DEATH WOBBLE". I SENT AN EMAIL TO FORD AND I HAVE NOT HEARD BACK. IT'S A DANGEROUS PROBLEM AND NEEDS TO BE FIXED. *TR
NHTSA ODI 10473938
Aug 28, 2012Steering
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT WAS DRIVING 40 MPH OVER A POT HOLE WHEN THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE CONTACT WAITED UNTIL THE SHAKING CEASED INDEPENDENTLY HOWEVER, THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FAILURE WAS CAUSED BY THE TIRES AND RECOMMENDED HAVING A FRONT END ALIGNMENT PERFORMED. THE CONTACT STATED THAT ALL FOUR TIRES WERE REPLACED AND AN ALIGNMENT WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10. THE CURRENT MILEAGE WAS 31,000.
NHTSA ODI 10472738
Jul 22, 2012SteeringSuspensionWheels
2011 FORD 250 DIESEL HAS BEEN IN FOR FRONT END SERVICE(FRONT END ALIGNMENTS) AND EXCESSIVE SCALLOPING OF TIRES FOUR TIMES. TWO DEALERSHIPS HAVE EXPRESSED CONCERN OVER THE SEVERITY OF THE TIRES. THE TRUCK CONTINUES TO PULL TO THE RIGHT AND THE FRONT END HAS STARTED TO SHAKE/WOBBLE AFTER HITTING A BUMP. *TR
NHTSA ODI 10466968
Jun 24, 2012SteeringSuspension
AT HIGH SPEEDS OVER 50 MPH, IF TRUCK HITS A BUMP, FRONT END SHAKES VIOLENTLY UNTIL YOU COME TO A COMPLETE STOP. DEALER HAS NO ANSWER. ON INTERNET MANY OTHERS HAVING SAME PROBLEM. CALLED "DEATH RATTLE". *TR
NHTSA ODI 10462887
Mar 6, 2012SteeringSuspension
2011 FORD F-250 DIESEL. THE FIRST OCCURRENCE WAS DRIVING APPROXIMATELY 50 MPH ON A 2 LANE RD. AFTER HITTING A SMALL BUMP IN THE ROAD THE VEHICLE FRONT END/STEERING BEGAN TO SHAKE VIOLENTLY FROM SIDE TO SIDE. I TOOK THE VEHICLE TO A LOCAL TIRE DEALER FOR TIRE REBALANCING AND ROTATION (3RD FOR THIS VEHICLE) HE STATED THE TIRES APPEARED TO BE WEARING "FUNNY". A COUPLE WEEKS LATER ON A LONG TRIP OUT OF STATE THE VEHICLE BEGAN TO SHAKE AGAIN, WORSE THAN BEFORE. WHILE OUT OF TOWN I HAD ALIGNMENT CHECKED WITH NO ISSUE FOUND AND PURCHASED NEW TIRES. VEHICLE SEEMED REPAIRED ON RETURN TRIP AND HAS SINCE BEGUN THE VIBRATION AGAIN. I WENT TO THE DEALER TODAY WHO SENT ME TO A LOCAL FRONT END SPECIALIST. THIS GENTLEMAN KNEW THE EXACT ISSUE AND CLAIMS TO HAVE REPAIRED HUNDREDS OF THEM. HE STATED THAT FORD MOTOR COMPANY WAS AWARE OF THIS ISSUE. HIS OPINION WAS THAT I NEED TO PURCHASE A "TRACK BAR KIT" WHICH HE WOULD INSTALL AND THEN ENSURE THE VEHICLE WAS REALIGNED. AFTER ARRIVING HOME TODAY I STARTED LOOKING ON THE INTERNET FOR ANY INFORMATION I COULD FIND AND FOUND MANY ARTICLES AND VIDEOS ABOUT WHAT IS CALLED THE "DEATH WOBBLE". I HAVE A SON WHO TURNED 16 ON SUNDAY AND I VALUE HIS LIFE MORE THAN TO LET HIM DRIVE OUR NEW 2011 VEHICLE WHICH IS ABSOLUTELY RIDICULOUS AND THE REASON I AM FILING MY COMPLAINT TODAY. *TR
NHTSA ODI 10450521
Feb 23, 2012SteeringSuspension
VIOLENT SHACKING OF STEERING WHEEL AND VEHICLE SLIDING TO THE RIGHT WHEN APPROCCHING A LEFT CURVE AFTER HITTING MULTIPLE IMPERFECTION ON THE ROAD (EXPANTION JOINTS, BUMPS, HOLES, ETC.) DRIVING AT 50 MPH. FORD TSB 11-6-14. *TR
NHTSA ODI 10449037
Feb 9, 2012SteeringSuspension
VIOLENT FRONT END WOBBLE - DEATH WOBBLE - WHILE TRAVELING 75 MPH, ON INTERSTATE HWY, WITH MODERATE ROUGH ROAD, SEVERE FRONT-END SHAKE FROM TWO FRONT TIRES WOBBLING. MUST SLOW, QUICKLY, TO LESS THAN 30 MPH TO STOP WOBBLE. HAVE HAD A TOTAL OF THREE SIMILAR EVENTS OVER A PERIOD OF FOUR MONTHS. SEARCHED GOOGLE AND YOUTUBE FOR F250 DEATH WOBBLE. RESULTS ARE MANY PEOPLE WITH SAME PROBLEM. NO FIX OR ANSWER TO PROBLEM. VERY UNSAFE CONDITION. NEEDS NHTSA TO GET INVOLVED AND REVIEW. *TR
NHTSA ODI 10447329
Feb 8, 2012SteeringSuspensionWheels
MY 2011 FORD F250 DIESEL 4X4 CREW CAB 6.5' BED HAS EXPERIENCED UNEXPLAINABLE SUSPENSION VIBRATIONS AND WOBBLES OVER THE COURSE OF ITS, NOW, 13.5K MILE LIFE. THE TRUCK, NO MATTER HOW MANY TIMES THE WHEELS AND TIRES WERE BALANCE, BOUNCES AT 45-70 MPH AND BOUNCES AT A VERY DANGEROUS LEVEL AT HIGHER SPEEDS WHEN HITTING A BUMP OR UNEVEN PAVEMENT. THE PROBLEM IS ALSO WORSENED AT THE ONSET OF THE SPEED HEADING INTO A CORNER WHERE THE WHEEL IS TURNED. IT FEELS LIKE THE WHEELS GO OUT OF SYNC OR OUT OF SHAPE AND BOUNCE FORCING ME TO DECELERATE AND ON A FEW OCCASIONS, STOP ALTOGETHER. *TR
NHTSA ODI 10447159
Feb 5, 2012SteeringSuspension
I WAS DRIVING ON HIGHWAY 55 NORTH IN IMPERIAL MISSOURI WITH MY 3 YR OLD SON IN REAR CAR SEAT WHEN I WENT OVER SOME NORMAL ROAD BUMP AND MY FRONT END STARTED SHAKING SO VIOLENTLY THAT I HAD TO COME TO A COMPLETE STOP TO CORRECT THE SHAKE. THIS ALL HAPPENED IN THE FAST LANE AS I HAD NO WAY TO MOVE TO LEFT OR RIGHT. THANK GOD I WAS NOT BEING TAILGATED! I WAS SCARED HALF TO DEATH AND MY 3YR OLD WAS CRYING SO HARD THAT HE COULDN'T BREATHE! I TOOK IT STRAIGHT TO DEALERSHIP AND THEY DID A TSB FOR A STEERING DAMPENER AND TOLD ME IT WAS FIXED. THE VERY NEXT MORNING IT DID THE VIOLENT SHAKE AGAIN. TOOK IT STRAIGHT BACK TO DEALERSHIP AND THEY HAD A FORD ENGINEER LOOK AT IT AND THEY REPLACED A TRACK BAR BALL JOINT AND SAID IT WAS GOOD NOW. I TOLD THEM THAT I WANTED TO TEST DRIVE IT BEFORE I TOOK IT THIS TIME AND THEY LET ME. STILL HAD THE PROBLEM AND WHEN I TOLD HIM THAT HE SAID THAT THE ENGINEER SAID I NEEDED TO PUT NEW TIRES ON AND A ALIGNMENT BEFORE THEY DO ANYTHING ELSE. THERE IS SOMETHING MORE THAN TIRES AND ALIGNMENT WRONG WITH MY TRUCK!!!!! MY FAMILY TRUCK HAS BECOME A DEATH TRAP!!!! PLEASE HELP WITH THIS MATTER BEFORE SOMEONE IS KILLED! IF THIS WAS YOUR CHILD IN THIS TRUCK YOU WOULD UNDERSTAND MY CONCERN!!! *TR
NHTSA ODI 10446711
Jan 25, 2012SteeringSuspension
I WAS DRIVING ON A ENTRANCE RAMP TO AN INTERSTATE AT ABOUT 55-60MPH... I RECALL HITTING SOME TYPE OF ROAD BUMPS - PAVEMENT JOINT THAT STARTED THE EVENT... TYPICALLY I'M USED TO EXPERIENCING THE BACK OF MY TRUCK BOUNCE IN THE PAST CAUSING LANE CORRECTION BUT THIS TIME THE WHOLE FRONT END STARTED SHAKING SEVERELY... I WAS IN THE LEFT LANE OF 3 SO DECIDED TO BREAK AND GET INTO THE CENTER MEDIAN ASAP BASED ON APPROACHING VEHICLES FROM BEHIND... I PULLED OFF AND CHECKED THE LEFT SIDE AND THE RIGHT... ALL WAS FINE... I SHOOK THE WHEELS... ALL TIGHT... THE SHAKING OF THE VEHICLE WAS SO SEVERE I HAD A HARD TIME CONTROLLING IT AND GETTING IT SAFELY OFF THE ROADWAY... PAPERS IN MY VISORS SHOOK LOOSE... 2 GYM BAGS IN PASSENGER SEAT ENDED UP ON FLOOR.... A LARGE SCREEN TV THAT WAS TAPED AGAINST THE BACK WINDOW ON THE BACK SEAT WAS THUS SHIFTED LAYING NOW ON TOP OF THE FRONT SEATS.... I LATER REALIZED THAT THE SANDWICH I JUST BOUGHT WAS GONE FROM THE CONSOLE AND LATER FOUND ON THE FLOOR AT THE PASSENGERS DOOR!!!! BEING COMMITTED TO THE FREEWAY I SLOWLY STARTED OUT, AND NO OTHER ISSUES... AFTER ABOUT 20 MINUTES ON THE FREEWAY I KICKED IT UP TO FREEWAY SPEEDS, BUT GOT THE PUCKER FACTOR EACH TIME I HIT ROAD BUMPS ON MY TRIP.. I WORK FOR THE CITY OF ROCHESTER HILLS AND CALLED OUR FLEET MGR, AND TOLD HIM OF MY ISSUE, HE HAD NO IDEA BUT CHECKED AND FOUND TSB 11-6-14 THAT WAS VERBATIM WHAT HAPPENED TO ME.. THE DEALER ORDERED UP PARTS AND WILL ADVISE WHEN TO BRING IT IN BUT FORD CORP I FELT SHOULD HAVE NOTIFIED OF A POSSIBLE ROLL OVER ISSUE, AS IM SURE IF I WAS AT 70-80 ON THE FREEWAY OR MY KIDS DRIVING WITH LESS EXPERIENCE THERE WOULD HAVE BEEN A ROLLOVER... FORD SAID UNTIL IT HAPPENS AGAIN OR THE DEALER CAN NOT FIX IT THERE WAS NOTHING MORE THEY COULD DO!!!!! I ADVISED IT LOOKS LIKE THE NEXT CALL THEY WANT IS FROM LEGAL COUNCIL ADDING THE 0000 AFTER A FATALITY!!! *TR
NHTSA ODI 10445217
Jan 24, 2012SteeringSuspension
THIS VEHICLE HAS SEVERE FRONT END WOBBLE WHICH MOSTLY OCCURS BETWEEN THE SPEEDS OF 55 - 70 MPH. THE STEERING WHEEL AND ENTIRE VEHICLE BEGINS TO VIOLENTLY WOBBLE SO MUCH THAT USUALLY THE VEHICLE HAS TO BE STOPPED ON THE SIDE OF THE ROAD TO STOP THE WOBBLE. THE COVER ON THE DASH OVER THE PASSENGER AIRBAG HAS CRACKED DUE TO THE VIOLENT SHAKING IN THE TRUCK. ALSO, FLUID HAS BEGUN TO LEAK FROM THE FRONT PASSENGER WHEEL AS A RESULT OF THE SHAKING AS WELL. BOTH FORD AND THE DEALERSHIP HAS BEEN UNABLE TO OFFER ANY REMEDY. PLEASE HELP WITH THIS SITUATION. I HAVE VIDEOS IF NEEDED. I AM AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. *TR
NHTSA ODI 10445092
Dec 7, 2011SteeringSuspension
THIS VEHICLE HAS SEVERE FRONT END WOBBLE WHICH MOSTLY OCCURS BETWEEN THE SPEEDS OF 60 - 70 MPH. THE STEERING WHEEL AND ENTIRE VEHICLE BEGINS TO VIOLENTLY WOBBLE SO MUCH THAT USUALLY THE VEHICLE HAS TO BE STOPPED ON THE SIDE OF THE ROAD TO STOP THE WOBBLE. THE DEALERSHIP SUGGESTED NEW TIRES WHICH WE REPLACED HOWEVER THE PROBLEM STILL EXISTS. THE IS A COMMON PROBLEM WE HAVE LEARNED ONLINE WITH THIS MODEL TRUCK. WE ARE VERY CONCERNED THAT THIS PROBLEM MAY CAUSE AN ACCIDENT. *TR
NHTSA ODI 10438881
Oct 7, 2011SteeringSuspension
BELOW IS A COMPLAINT LETTER THAT WAS SENT TO FORD TODAY. I PREVIOUSLY FILED A COMPLAINT WITH THE NHTSA. SO FAR THEY ARE HOLDING MY TRUCK HOSTAGE AND NOT FIXING THE PROBLEM. PLEASE DO SOMETHING. IT SEEMS THAT THERE ARE MANY TRUCK OF THIS TYPE AND MODEL THAT HAVE THE SAME PROBLEM. PLEASE SEE FORDFORUM.ORG UNDER THE HEADING OF VIOLENT FRONT END SHAKING. MY 2011 F-250 HAS BEEN AT GUS MUCHADO FORD IN PALMETTO BAY FLORIDA FOR THE PAST 4 DAYS FOR A WOBBLE IN THE FRONT END WHEN YOU HIT A BUMP. THE DEALER TELLS ME THAT THEY ARE WORKING WITH ENGINEERS AT FORD. THE PROBLEM IS THAT THE MECHANIC CAN ONLY EMAIL THE ENGINEER, HE THEN HAS TO WAIT FOR THE ENGINEER TO READ THE EMAIL AND RESPOND. THEN THE ENGINEER HAS TO WAIT FOR THE MECHANIC AND SO ON. IN THE 4 DAYS THEY HAVE HAD MY TRUCK ONLY 2 THINGS HAVE BEEN LOOKED AT. WHEN I WAS THERE THIS AFTERNOON MY TRUCK WAS PARKED OUT IN THE BACK PARKING LOT AND NOT BEING WORKED ON. WHEN I ASKED WHY IT WAS NOT BEING WORKED ON THEY RESPONDED THAT THEY WERE WAITING FOR THE ENGINEER TO TELL THEM WHAT TO DO NEXT. I DESPERATELY NEED FOR SOMEONE AT FORD TO STEP UP AND TAKE CONTROL OF THIS SITUATION. IF THIS MEANS SENDING AN ENGINEER TO THE DEALERSHIP, SO BE IT. AT THIS RATE I MIGHT NEVER SEE MY TRUCK AGAIN. BECAUSE OF THIS SLOW RESPONSE FROM THE DEALER AND FROM FORD TO REMEDY THE PROBLEM, I HAD NO CHOICE BUT TO RENT A TRUCK THIS AFTERNOON. I AM PAYING $60.00 A DAY FOR A TRUCK THAT IS NOT EVEN COMPARABLE TO MY F-250. WHEN I ASKED THE DEALER TO PICK UP THE RENTAL FOR ME DO TO THIS OBVIOUS FORD ISSUE, THE SERVICE MANAGER AUTHORIZED A VOUCHER FOR A WHOPPING $18.00. THIS WON'T EVEN PAY FOR THE GAS NEEDED TO DRIVE THE RENTAL FOR THE WEEKEND. *TR
NHTSA ODI 10429124
Oct 2, 2011SteeringSuspension
THESE TRUCKS SHAKE VIOLENTLY IN THE FRONT END WHEN THEY ENCOUNTER EVEN THE SMALLEST OF BUMPS IN THE ROAD. FORD HAS FAILED TO TAKE THE RESPONSIBLE AND CORRECTIVE MATTERS TO FIX THE PROBLEMS. SOMETHING MUST BE DONE BEFORE SOMEONE GET KILLED. PLEASE SEE FORDFORUM.ORG TO SEE THAT MANY OTHERS ARE HAVING THE SAME ISSUES. *TR
NHTSA ODI 10428198
Sep 8, 2011Steering
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 TO 45 MPH THE VEHICLE WOULD DRIFT FROM LEFT TO RIGHT WITHOUT ANY WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THEY WERE NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI 10424288
Jul 12, 2011Steering
FORD F 250 DEATH WOBBLE- HIT A BUMP AT SPEED ABOVE 30 MPH AND THE STEEERING WHEEL BEGINS AN UNCONTRILLABLE WOBBLE. IN FACT THE WHOLE TRUCK SHAKES VIOLENTLY. THE TRUCK HAS ACTUALLY JUMP SIDEWAYS INTO THE ON COMMING LANE. *TT PRREVOIUSLY REPORTS IN NHTSA FOR PREVIOUS YEARS FOR THIS VEHICLE (NHTSA TSB # 10028404 ) AND EA 08-007. THIS IS A STOCK TRUCK WITH NO MODIFICATIONS WITH FACTORY INSTALLED WHEELS AND TIRES AT PROPER PRESSURE AND ONLY 9800 MILES. I HAVE A VIDEO OF THE WOBBLE
NHTSA ODI 10411981